Loews Atlanta Hotel

Really enjoyed this hotel and its location. Rooms, lobby, and gym were great. I used my Chase which came with credits (highly recommend booking through Chase if you can). We all had breakfast one morning and it was wonderful! I have to call out the manager Rizwan, he was so nice and fantastic. I felt like the staff all around was super friendly and helpful from check in to check out. The area was a lot of fun. We used the scooters and Waymo to get around, which was super easy. I loved the coffee/dessert place on the corner.

I love Hannah!!! This was our first time here! She was very patient with us and guided us through the menu! Her recommendations were awesome! She is the best server ever! She felt like a friend and it was truly an amazing experience! Will definitely come back to see her!

Hotel was nice, clean, could use updated hair dryers. Maxwell with valet was super friendly and quick to pull my car around!

Just finished staying there and Gustavo was amazing. I needed to switch from a king to a double room and he went above and beyond to make it happen. Wonderful service!

All hotel spaces were immaculate ! The decor is elegant and the ambience is vibrant and inviting. Valet service was timely. Attendants were friendly and one recommended a great eating spot .

Loews Atlanta is one of my favorite hotels. The views, ambience, great cuisine and staff are always top notch.

However, my valet experience really topped off my experience. A special shout out to Adrian, Tommy and Rymerius for welcoming me with your positive attitude and smiling faces. This is what premier hospitality is all about.

5 stars across the board.

I had a wonderful stay here! My room was clean and the staff at the hotel was kind. Valet (Maxwell) was prompt and professional.

We stayed here after booking a last-minute flight for a family funeral and just needed a clean, comfortable place to rest. Unfortunately, this was one of the most disappointing hotel experiences we’ve had.

Our first room had roaches in the bed, so we requested a room change. The second room had a toilet that continuously flushed and extremely poor hot water pressure. We were moved a second time, only to find the third room also had a constantly running toilet. At that point, we were exhausted and gave up trying to move again.

While the staff did provide a 50% refund, it did not make up for the repeated room moves and lack of rest during an already difficult trip.

The biggest disappointment is that this hotel is marketed as a 4-star luxury property. Based on our experience, it fell far short of those expectations. We typically trust TripAdvisor’s ratings when booking, and this listing was very misleading. I hope management addresses these issues so future guests don’t have the same experience.

Every staff member I encountered was excellent, but one stood out... Ms. Chazzy. She was outstanding! I'm sure she's not alone but she has the personality & professionalism to work various positions within the hotel.

Visited the lobby bar every day of my stay and had exceptional service from the whole staff, who provided great drinks, food, service, and atmosphere for my family and myself. We're a varied age range, and we all enjoyed ourselves every day. The service was particularly great from Hannah S, who was our cocktail waitress every day. She remembered us and welcomed us back warmly, and even remembered drink preferences. We had many choices of bars and restaurants to watch the World Cup games, but services from your staff and people like Hannah are what kept us coming back. She's a great server!

Great experience at the lobby bar! We're staying at the hotel, and it was the perfect spot to unwind. Hannah S. was the highlight of our trip! She was absolutely fantastic, super friendly and checked on us regularly. If you’re lucky enough to have Hannah as your server, you’re in great hands!

I LOVED HANNAH RAHHHH she did good services

As a Truist member visiting for the FIFA World Cup games, I had another wonderful stay at the Loews Hotel. From the moment I arrived, I was greeted by Jaris, who once again made a lasting impression. She kindly assisted me with my bags and held the door, all while wearing the warmest smile. Her professionalism, kindness, and genuine hospitality truly make guests feel welcomed and valued.I also loved my room , it was clean, comfortable, and the complimentary robes were a thoughtful touch that made my stay feel even more luxurious.My only suggestion would be to expand the room service menu with more variety and options. Aside from that, everything was excellent. Overall, I had another amazing experience at Loews and look forward to staying here again. A special thank you to Jaris for consistently providing exceptional service that goes above and beyond!