Carrington Hotel

Hotels
8.5 (2709 reviews)
15-47 Katoomba Street , Katoomba , au

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent service
Great location
Cons:
Cleanliness issues
Room discomfort
High food prices

Categories

Cleanliness
8.14
There were bugs crawling on the windowsills and in the bathroom. The shower leaked.
Service
9.61
The staff were excellent, polite, and helpful.
Location
9.65
Location was excellent and the hotel is steeped in history.
Room Quality
7.6
The bed mattress needs replacing, and some guests mentioned discomfort with pillows.
Amenities
8.63
The hotel has a lovely old-fashioned feel and private parking garage, but some amenities were lacking.
Value for Money
8.09
Some rooms were considered a bit expensive for the experience offered.
Food and Beverage
7.14
Breakfast was considered not worth the price, with limited options.
Overall Experience
9.11
Overall, a good experience with several highlights, though there are areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:50

Property Description

Elegant Heritage Accommodation
Experience classic ambience and refined elegance at The Carrington, a heritage-listed manor just steps away from Katoomba Train Station.

Fine Dining and Entertainment
Indulge in a culinary journey at the Old City Bank Bar & Brasserie or sip on cocktails at Champagne Charlie’s. Enjoy live performances in the on-site performance space.

Outdoor Adventures in the Blue Mountains
Explore the natural beauty of the Blue Mountains with hiking and trekking opportunities. Unwind in rooms with city views, balconies, or spa baths after a day of adventure.

Book now to immerse yourself in luxury and history at The Carrington hotel.

Important information:

Please note that a 3% surcharge applies for payments with American Express and Diners Club credit cards.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for AUD 15 per person per stay when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for AUD 35 per person per night when using an available extra bed.
    People 13 years old and over stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2709 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 9.11
T
tui • couple • nz
7
2026-06-13 • via Nuitee
Q
Qianwen • couple • au
8
Pros:

Great location and vibe

2026-06-11 • via Nuitee
S
Simpson • couple • au
10
2026-06-10 • via Nuitee
M
Mark • couple • au
8
A delightful hotel with renovations that really summon the art deco grandeur of the past.
Pros:

The style and standard of decor and renovations in the hotel are outstanding, a real 'art deco' style and feel. Check in and reception staff were excellent. The bar and shared public areas, e.g. games area, are great.

Cons:

The room was too hot at the start of winter - had to turn the aircon on despite it being <10c outside. Would be great to open the windows!
Some of the cocktails were disappointing, but the staff were lovely.

2026-06-10 • via Nuitee
H
Hirst • extended_group • au
7
Overall a pleasant stay and it was lovely being in the mountains.
Pros:

Loved the old world charm

Cons:

Bed wasn’t supportive and it dipped in the middle. There should have been better coffee and tea selection in the rooms. There should have been more food options available to buy within the hotel.

2026-06-09 • via Nuitee
L
Lisa • couple • au
10
2026-06-08 • via Nuitee
E
Elizabeth • solo_traveller • nz
10
Very comfortable and relaxing
Pros:

I didn’t have breakfast.
Perfect Location.

2026-06-08 • via Nuitee
H
Helen • couple • au
10
2026-06-08 • via Nuitee
C
Christine • couple • au
10
Fantastic hotel loved the upgrade to all facilities bathrooms carpets atc all great
Pros:

Room was beautiful bathrooms wet great and the bank next door does great food and drinks

Cons:

Nil

2026-06-07 • via Nuitee
M
Mr Gill • solo_traveller • au
7
2026-06-06 • via Nuitee
T
TianChye • extended_group • sg
8
Overall still able to feel the classic charms et al , night view is marvellous albeit daytime the place can be much bett
Pros:

Excellent location and ambience

Cons:

A little on the ancient side, some areas a little run down, albeit the old classic look and feel is still very much evident , perhaps during peak season it gets spruced up?

2026-06-02 • via Nuitee
K
Karen • couple • au
8
Pros:

Excellent location in the Centre of Katoomba with onsite parking. Able to walk everywhere. Fabulous heritage building with friendly staff.

Cons:

Building in need of maintenance. Windows rattled all night and bed too soft.

2026-06-02 • via Nuitee
C
Cheryl • couple • au
8
Good however a couple of staff on front of staff not helpful.
Pros:

Heritage features.

Cons:

Food was a bit expensive ended up going out for food.

2026-06-01 • via Nuitee
M
Marcella • solo_traveller • au
10
2026-06-01 • via Nuitee
D
Denise Kitching • solo_traveller • au
9
Pros:

The atmosphere was lovely. Staff were friendly and the room was great for my stay.

Cons:

Unfortunately had an allergic reaction to the French onion soup which kept me up through the night. Not your fault....just unfortunate.

2026-05-31 • via Nuitee
C
Chia • solo_traveller • au
10
2026-05-31 • via Nuitee
S
Steven • solo_traveller • au
6
Pros:

Location and property is iconic and staff were nice.

Cons:

The room was a bit tired and cleanliness could have been better. No clock in the room and kettle/coffee area was a tiny low table next to the TV unit.

2026-05-31 • via Nuitee
M
Monique • solo_traveller • au
8
Would definitely stay again
Pros:

Everything and everyone was lovely.

Cons:

The waste bin in my bathroom was not emptied before my arrival and in had used remind hygiene products left in it.

2026-05-31 • via Nuitee
M
Megwyn • couple • au
7
Excellent location and delightful old world character.
Pros:

Fantastic location close to the station. Nice old world character, ample sized room

Cons:

We opted for a room with shared private bathroom down the hallway. Toileting and showering was not a problem but we missed having a sink to fill the kettle, wash coffee cups and glasses etc in our room. We got what we paid for but in future we will opt for an ensuite room.

2026-05-30 • via Nuitee
J
Jacqueline • couple • au
9
2026-05-30 • via Nuitee