Carrington Hotel

Hotels
8.5 (2815 reviews)
15-47 Katoomba Street , Katoomba , au
+61 2 4782 1111

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent service
Great location
Cons:
Cleanliness issues
Room discomfort
High food prices

Categories

Cleanliness
8.14
There were bugs crawling on the windowsills and in the bathroom. The shower leaked.
Service
9.61
The staff were excellent, polite, and helpful.
Location
9.65
Location was excellent and the hotel is steeped in history.
Room Quality
7.6
The bed mattress needs replacing, and some guests mentioned discomfort with pillows.
Amenities
8.63
The hotel has a lovely old-fashioned feel and private parking garage, but some amenities were lacking.
Value for Money
8.09
Some rooms were considered a bit expensive for the experience offered.
Food and Beverage
7.14
Breakfast was considered not worth the price, with limited options.
Overall Experience
9.11
Overall, a good experience with several highlights, though there are areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:50

Property Description

Elegant Heritage Accommodation
Experience classic ambience and refined elegance at The Carrington, a heritage-listed manor just steps away from Katoomba Train Station.

Fine Dining and Entertainment
Indulge in a culinary journey at the Old City Bank Bar & Brasserie or sip on cocktails at Champagne Charlie’s. Enjoy live performances in the on-site performance space.

Outdoor Adventures in the Blue Mountains
Explore the natural beauty of the Blue Mountains with hiking and trekking opportunities. Unwind in rooms with city views, balconies, or spa baths after a day of adventure.

Book now to immerse yourself in luxury and history at The Carrington hotel.

Important information:

Please note that a 3% surcharge applies for payments with American Express and Diners Club credit cards.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHS

Location

Guest Reviews

8.5
Based on 2815 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 9.11
H
Helen • couple • au
8
2026-08-08 • via Nuitee
S
Susanne • solo_traveller • au
10
Excellent
Pros:

Excellent

Cons:

Nothing

2026-08-06 • via Nuitee
A
Alison • solo_traveller • au
6
A gracious old guesthouse with beautiful public lounges etc with some shortcomings in service.
Pros:

The Carrington is a beautiful old building which compensates for the minor shortcomings in the service and facilities. The public and guest lounges are particularly wonderful and I spent most of my time in them. My bed was comfortable and the private bathroom clean and convenient. The staff at reception were friendly and helpful.

Cons:

There was very little information provided to guests re the facilities, breakfast etc. I was one of several guests wandering around, asking where we could eat on the Friday night. Settled for Charlie's (?) bar where I was handed a menu only to be told later that almost nothing on it was available. The young woman working there was particular unfriendly and unhelpful. She delivered the wrong meals to me and another lost guest, which we sorted out between us. Needless to say, I ate breakfast elsewhere.

My room was a bit hot and stuffy during the night and I didn't know how to adjust the heating. The bar fridge made a loud ticking noise which woke me several times - I reported this to staff at reception.

2026-08-06 • via Nuitee
J
Janet • couple • au
10
Excellent up market stay.
Pros:

The Carrington exceeded our expectations in all aspects. The staff were friendly and efficient. Our suite was enormous, very comfortable and warm. The heating could be adjusted in the room at each radiator. Our view from the balcony was fabulous and the very tame cockatoos came for breakfast each morning. The full buffet breakfast was excellent value at $30 a head and the filter coffee so good that my husband asked for the name of the coffee brand used. We will be back!

2026-08-06 • via Nuitee
J
Jessica • extended_group • sg
9
Perfect if just for a night
Pros:

Location and the vibes

Cons:

The mattress was too soft for me. The taps need mixing of hot and cold water, not easy to get it right for quick shower

2026-08-05 • via Nuitee
R
Rowena • family_with_children • gb
8
2026-08-04 • via Nuitee
D
David • couple • au
9
Great experience in a historic hotel in the centre of town
Pros:

Historic Hotel with great character. Wood fires and antique furniture

Cons:

No complaints

2026-08-03 • via Nuitee
B
brenda • solo_traveller • au
8
Lovely visit
Pros:

Such a comfortable relaxing environment, perfectly positioned to enjoy all Katoomba has to offer

Cons:

I booked a room with an external bathroom and intend to book one with an ensuite next time

2026-08-03 • via Nuitee
G
Geoff • couple • au
9
Pros:

Room comfortable and warm.
Drinks in lounge very good

Cons:

Pity the main dining room closed for a function but City Bank was ok

2026-08-03 • via Nuitee
R
Rene • extended_group • nl
10
Top locatie voor Katoomba
Pros:

Heerlijk art deco hotel in Katoomba. Je hebt wel een outside badkamer, dus in hotel verderop in de gang naar dat is ook heel leuk. En beneden kan je heerlijk borrelen. Opvallend: de mannen aan de balie hebben allemaal een snor haha

Cons:

Niks

2026-08-02 • via Nuitee
M
Michelle • couple • au
10
2026-07-25 • via Nuitee
D
DONNA • solo_traveller • au
10
2026-07-25 • via Nuitee
P
Paul • solo_traveller • au
9
2026-07-23 • via Nuitee
J
James • couple • au
10
Beautiful place for a romantic weekend
Pros:

The old world decor and the Location

Cons:

Having to leave

2026-07-22 • via Nuitee
M
Mr STEVE • couple • au
9
We enjoyed the spaces/places available to guests. I like the creaky stairs. I like the hall.
Pros:

The Wi-fi info was not attached to the phone or anywhere in the room. Missed not having a booklet about the hotel and Kstoomba surrounds. There wasn't one. Minor when considering the game plan of experiencing something special when you stay at the Carrington. This was our second stay and we'll be back another day for sure. Our grand kids loved it when they stayed a few months ago.

Cons:

I don't think I have anything apart from, Did I miss not finding a Carrinton postcard?
I actually like the bathroom down the end of the hall. That's great.

2026-07-21 • via Nuitee
E
Elwyn • couple • au
9
2026-07-21 • via Nuitee
R
Regine • solo_traveller • au
9
2026-07-20 • via Nuitee
J
John • solo_traveller • au
9
Beautiful immersive old world charm
Pros:

Old world charm, location good and concierge was amazing.

Cons:

No view, but wasn't expecting one

2026-07-20 • via Nuitee
M
Michelle • couple • au
9
Pros:

Love stepping into the old world charm of the Carrington. I enjoy sitting in the lounge area, with the fire place and a cocktail.

2026-07-20 • via Nuitee
B
Ben Brady • couple • au
9
2026-07-19 • via Nuitee