Carrington Hotel

Hotels
8.5 (2693 reviews)
15-47 Katoomba Street , Katoomba , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious rooms
Excellent service
Great location
Cons:
Cleanliness issues
Room discomfort
High food prices

Categories

Cleanliness
8.14
There were bugs crawling on the windowsills and in the bathroom. The shower leaked.
Service
9.61
The staff were excellent, polite, and helpful.
Location
9.65
Location was excellent and the hotel is steeped in history.
Room Quality
7.6
The bed mattress needs replacing, and some guests mentioned discomfort with pillows.
Amenities
8.63
The hotel has a lovely old-fashioned feel and private parking garage, but some amenities were lacking.
Value for Money
8.09
Some rooms were considered a bit expensive for the experience offered.
Food and Beverage
7.14
Breakfast was considered not worth the price, with limited options.
Overall Experience
9.11
Overall, a good experience with several highlights, though there are areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 04:50

Property Description

Elegant Heritage Accommodation
Experience classic ambience and refined elegance at The Carrington, a heritage-listed manor just steps away from Katoomba Train Station.

Fine Dining and Entertainment
Indulge in a culinary journey at the Old City Bank Bar & Brasserie or sip on cocktails at Champagne Charlie’s. Enjoy live performances in the on-site performance space.

Outdoor Adventures in the Blue Mountains
Explore the natural beauty of the Blue Mountains with hiking and trekking opportunities. Unwind in rooms with city views, balconies, or spa baths after a day of adventure.

Book now to immerse yourself in luxury and history at The Carrington hotel.

Important information:

Please note that a 3% surcharge applies for payments with American Express and Diners Club credit cards.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BHS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for AUD 15 per person per stay when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for AUD 35 per person per night when using an available extra bed.
    People 13 years old and over stay for AUD 55 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2693 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.09
Food and Beverage: 7.14
Overall Experience: 9.11
M
Megwyn couple au
7
Excellent location and delightful old world character.
Pros:

Fantastic location close to the station. Nice old world character, ample sized room

Cons:

We opted for a room with shared private bathroom down the hallway. Toileting and showering was not a problem but we missed having a sink to fill the kettle, wash coffee cups and glasses etc in our room. We got what we paid for but in future we will opt for an ensuite room.

2026-05-30 via Nuitee
J
Jacqueline couple au
9
2026-05-30 via Nuitee
B
Brittany couple fr
8
très bien!
Pros:

La sensation d'être dans un lieu historique a proximité des transports et très facile d'accès. Le personnel était très attentif et le bar a cocktail ainsi que le pub étaient tops!

Cons:

Il y avait une arraignée dans la salle de bain, ce n'est pas un problème dont le personnel de ménage est responsable. Il aurait mieux fallu préciser que la salle de bain est semi privée.

2026-05-29 via Nuitee
M
Mangesh extended_group in
10
Pros:

Location, parking, restaurant

Cons:

It was all great

2026-05-28 via Nuitee
L
Lynn couple nz
8
Pros:

The history

Cons:

Bed was too soft and room was quite hot making it hard to sleep

2026-05-27 via Nuitee
S
Samita couple in
7
Nice for a day
Pros:

Location is fabulous, just next to the station and buses. Was clean and well maintained

Cons:

Rooms are tiny. Bathroom was really cold. Very dated look

2026-05-27 via Nuitee
J
Janice couple au
7
2026-05-25 via Nuitee
S
Steven couple au
8
2026-05-21 via Nuitee
G
Grant solo_traveller nz
7
Pros:

Location, grand hotel style, beautifully decorated, access by rail

Cons:

A bit pretentious, expensive,

2026-05-21 via Nuitee
M
Mark couple us
10
Absolutely lovely except for thr breakfast, which had gone down in quality and value.
Pros:

Beautiful surroundings and excellent location

Cons:

The $30 breakfast. We have been staying here for 20 years. The breakfast has increased from $20 to $30 but the quality and variety of things offered has decreased. A very obvious case of shrinkflation. The hot foods were not kept warm enough. bacon was overcooked and was cold. The scrambled eggs were also cold. The same berry compote every day was the only accompaniment offered with the yoghurt. There were no fresh strawberries offered any more. One morning, just as we went to get hot tea, we found the huge hot water urn had just been filled cold water. It was going to take forever to heat up, at 8.15 am right in the battle of breakfast, and getting hot water or a pot of tea proved difficult. The staff member kept saying the urn would only be five minutes, when it was clear she had no idea.

2026-05-20 via Nuitee
J
JOANNE couple au
10
We had a great stay despite the weather not being great. But the location made getting out and about easy
Pros:

Location, facilities and size of the room

Cons:

Floorboards very creaky

2026-05-20 via Nuitee
D
Don solo_traveller au
9
2026-05-19 via Nuitee
S
Scott solo_traveller au
8
Pros:

The staff, location, parking and decor.

2026-05-19 via Nuitee
J
Joanna solo_traveller au
10
Gorgeous, serene :)
Pros:

Stunning property.

Cons:

N/A

2026-05-18 via Nuitee
L
Leanne couple au
8
2026-05-17 via Nuitee
M
Maggie extended_group au
10
2026-05-17 via Nuitee
D
Deborah solo_traveller au
8
Lovely stay
Pros:

Location. Old world charm. Comfy bed

Cons:

Sound proofing not as great

2026-05-16 via Nuitee
A
Andrew solo_traveller au
10
2026-05-16 via Nuitee
M
Martin couple au
10
Short, but enjoyable
Pros:

Grand, big and perfect location

2026-05-16 via Nuitee
C
Cameron couple au
8
Enjoyable
Pros:

I loved the lounge area and bar

Cons:

The bathroom down the hall as I get up during the night for the bathroom

2026-05-16 via Nuitee