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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Restaurant
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Terrace
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Family rooms
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Pets allowed
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Luggage storage
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Facilities for disabled guests
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Non-smoking throughout
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Pet bowls
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Pet basket
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Free wired internet
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Self parking (surcharge)
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Offsite parking discounted rates available
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Internet access
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Housekeeping on request
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Wine release events
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Reception hall
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Japanese garden
Review Highlights
Categories
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Property Description
Luxurious Accommodation
The Frogmill Hotel, nestled in Cheltenham, offers a luxurious stay with beautifully appointed rooms featuring modern amenities like flat-screen TVs, coffee machines, and private balconies with garden views.
Scenic Surroundings
Surrounded by a picturesque garden and located near popular attractions like Sudeley Castle and Gloucester Cathedral, guests at The Frogmill Hotel can enjoy the serene beauty of the countryside while being close to key landmarks.
Exceptional Dining Experience
Indulge in a culinary journey at the hotel's restaurant and bar, offering a diverse menu of delectable dishes and refreshing drinks. With free WiFi, free parking, and a welcoming atmosphere, The Frogmill Hotel ensures a memorable and comfortable stay for all guests.
Book your stay at The Frogmill Hotel now for an unforgettable experience in Cheltenham!
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Pets
Pets are allowed on request. Charges may be applicable.
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Internet
WiFi is available in public areas and is free of charge.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 1 year old stay for free when using an available cot.
Children up to and including 17 years old stay for £15 per person per night when using an existing bed.
People no matter the age stay for £15 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
Location
Guest Reviews
Our experience at The Frogmill was truly unforgettable! We felt at home despite being more than 11,000 km away. The property, the food, and the exceptional service exceeded all our expectations.
We would return without hesitation and highly recommend it to anyone planning to visit the Cotswolds.
A special mention goes to Alejandro, who took wonderful care of us. He was attentive, professional, responsible, and always willing to help with a warm smile. His kindness made our stay even more special.
Thank you so much for everything! We will always keep the best memories of our time at The Frogmill. ❤️❤️❤️❤️
Lovely venue
No fridge in the room
Everything! The most amazing garden, food was superb! Our room was amazing!
Nothing!! Cannot fault it!
The staff was very kind, cheery and very accommodating. They really went out of their way to make sure we had everything we needed.
Also it’s a very pretty place, and a great breakfast, and other meals.
The snacks (cookies) in the room were delicious !
My room, although I had a more expensive room, had dust under the radiators and the chairs. However it was Easter weekend and so extremely full and busy.
The coffee was awful, so weak and not hot. I told the staff and I think they knew the machine needed some work.
The shower door was broken in one room but they came quickly to fix it.
food was up there with some of the best restaurants in the country. We were compt breakfast. Which I would of gladly paid for. What a charming place
Lovely setting, accommodation spacious staff very friendly beautiful building
The bar shut quite early for a Saturday night
Beautiful hotel . Food was amazing and room very comfortable.
Cosy comfortable room. Homemade cookies in the room. Quiet and clean. Very friendly staff. Great breakfast
I thought the property was beautiful, the rooms were lovely and spacious with amazing amenities. The location was great too. The room was very clean with lots of extras such as homemade cookies to have with coffee which was a lovely touch and beds with treats and water/food bowls for our dogs. I like that the rooms are situated away from the noise of the pub which make them seem very private. There was a table and chairs outside which we were able to make use of and sit in the sunshine! Also great when you have dogs as it’s easy access for them to go to the bathroom!
The only thing sadly letting the property down would be that I feel the property is understaffed and some staff seemed as if they didn’t really want to be there. I attempted to have lunch to begin with to be told that I had missed the cut off with no alternative suggestions or offers other than to go somewhere else. I opted to go to the bar myself and order some crisps and just wait until dinner. Dinner was great, I had an amazing lady (think her name is Sarah) serving us at dinner and some young men who were great, but in the morning the breakfast was a little confusing as nobody was there to greet and seat us. It just seemed a little chaotic like the two girls who seemed to be the only people serving were stressed and overstretched possibly. I overheard a few tables requesting coffees etc they had been waiting for. I had to also go find someone to serve us. Apart from that the atmosphere, food and everything else was excellent.
Room was lovely.
After checking the reviews of the food we made a decision to stay at the hotel ( room 8 ) and book a table. Huge mistake. Me and my partner travel all over. (Once a month to a different location) I have never had a fillet stake aa awful in my life or overall food. I sent my fillet stake back as it was 50% the size smaller than my partners and was overcooked to well done, costing £39 each just for the fillet alone. Chips comes with it apparently even though I was charged and sauce is charged. They sent me out 3 portion of chips which did not put Parmesan or truffles on so the waiter having to keep going back to the kitchen. After they overcooked my fillet (well done) when I asked for medium it took another 30/40 minutes for my dish to come out again. My partners steak was also cooked wrong but she just couldn’t be bothered to say anything and wait any longer. We was at the meal for 1 hour 45minutes and I only just got my main meal. That then came out with no sauce and cooked well done again. After I mentioned all this the waitress (manager was lovely) she took it off the bill. I explained I wasn’t bothered if I’m honest about the bill it’s the fact that it’s ruined the mood for our stay. We ended up being in the restaurant for over 2 and a half hours taking away our experience else where/in the room. I bought the best room to have time on the patio but spent barley no time. I ordered 1 drink at the bar after and they got that wrong also. At checkout staff were apologetic that’s all really. Came over and said “they took the fillet off the bill” like that was the only issue. After spending over £220 on just the room. I would of also thought that would have breakfast maybe included but not.
Staff-amazing!!!! All!!!
Not that we didn’t like it, but a useful addition would be car chargers on site.
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