The Frogmill Hotel

Hotels
8.8 (1052 reviews)
Shipton Oliffe Andoversford , Cheltenham , gb

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Terrace
Family rooms
Pets allowed
Luggage storage
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Comfortable rooms
Wonderful food
Cons:
Cleanliness issues
Breakfast availability problems
Service responsiveness issues

Categories

Cleanliness
7.8
Some reviews mentioned cleanliness issues, such as dirty carpets.
Service
9.3
Most reviews expressed satisfaction with staff friendliness and service quality.
Location
9.3
Great location mentioned multiple times, ideal for exploring the Cotswolds.
Room Quality
9.3
Room comfort and size were frequently praised, with various positive remarks.
Amenities
8.8
Amenities were good, but some mentioned missing items like dog bins outside.
Value for Money
8.3
Some concerns about breakfast value and charging issues.
Food and Beverage
8.8
Food quality was praised, particularly in the restaurant, though issues with breakfast timing were noted.
Overall Experience
8.8
General positive sentiment, despite some complaints regarding specific services.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 08:50

Property Description

Luxurious Accommodation
The Frogmill Hotel, nestled in Cheltenham, offers a luxurious stay with beautifully appointed rooms featuring modern amenities like flat-screen TVs, coffee machines, and private balconies with garden views.

Scenic Surroundings
Surrounded by a picturesque garden and located near popular attractions like Sudeley Castle and Gloucester Cathedral, guests at The Frogmill Hotel can enjoy the serene beauty of the countryside while being close to key landmarks.

Exceptional Dining Experience
Indulge in a culinary journey at the hotel's restaurant and bar, offering a diverse menu of delectable dishes and refreshing drinks. With free WiFi, free parking, and a welcoming atmosphere, The Frogmill Hotel ensures a memorable and comfortable stay for all guests.

Book your stay at The Frogmill Hotel now for an unforgettable experience in Cheltenham!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: BRS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 17 years old stay for £15 per person per night when using an existing bed.
    People no matter the age stay for £15 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.8
Based on 1052 reviews
Cleanliness: 7.8
Service: 9.3
Location: 9.3
Room Quality: 9.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.8
A
Amy • couple • gb
10
We will be back as soon as possible. Best stay for my partners birthday.
Pros:

Lovely property! Lovely location, staff we super attentive, welcoming, friendly and helpful. Room was comfortable, clean and full of everything you might need for a night or two away in my opinion.

Cons:

The doors aren’t sound proof meaning any movement outside your door you can hear.

2026-06-13 • via Nuitee
P
pereira • solo_traveller • gb
9
2026-06-12 • via Nuitee
C
Claire • couple • gb
9
Idyllic location, beautiful character property, warm and friendly staff and great food.
Pros:

Wonderfully charming.

2026-06-12 • via Nuitee
T
Terry • couple • gb
10
A brilliant location for a relaxing and romantic stay. Ideally located for Cotswold days out.
Pros:

We were there for a party. The staff were excellent and friendly and nothing was too much for them. The venue was superb, the food excellent and the service was good. The room was palatial, large and comfortable.

Cons:

Nothing

2026-06-05 • via Nuitee
G
Gaetano • family_with_children • it
10
Brilliant!
Pros:

Ristorante fantastico, colazione fantastica, staff fantastico, camere bellissime, posto incantevole. Gentilissimi con noi e con la nostra famiglia. Spettacolare!

Cons:

Assolutamente nulla, tutto meraviglioso

2026-06-05 • via Nuitee
A
alex • solo_traveller • gb
10
2026-06-01 • via Nuitee
M
Maria Marta • couple • ar
10
Excelente !! Nos queda un bellísimo recuerdo !
Pros:

Our experience at The Frogmill was truly unforgettable! We felt at home despite being more than 11,000 km away. The property, the food, and the exceptional service exceeded all our expectations.

We would return without hesitation and highly recommend it to anyone planning to visit the Cotswolds.

A special mention goes to Alejandro, who took wonderful care of us. He was attentive, professional, responsible, and always willing to help with a warm smile. His kindness made our stay even more special.

Thank you so much for everything! We will always keep the best memories of our time at The Frogmill. ❤️❤️❤️❤️

2026-05-30 • via Nuitee
G
Graham • solo_traveller • gb
8
2026-05-28 • via Nuitee
K
Karen • couple • gb
8
Great venue, comfortable room, great pub garden
Pros:

Lovely venue

Cons:

No fridge in the room

2026-05-27 • via Nuitee
D
Donnette • couple • gb
10
Absolutely loved the hotel! Our room was lovely!
Pros:

Everything! The most amazing garden, food was superb! Our room was amazing!

Cons:

Nothing!! Cannot fault it!

2026-05-26 • via Nuitee
A
Anne • solo_traveller • fr
9
À lovely place to stay for touring around the Cotswolds. Such friendly staff.
Pros:

The staff was very kind, cheery and very accommodating. They really went out of their way to make sure we had everything we needed.
Also it’s a very pretty place, and a great breakfast, and other meals.
The snacks (cookies) in the room were delicious !

Cons:

My room, although I had a more expensive room, had dust under the radiators and the chairs. However it was Easter weekend and so extremely full and busy.
The coffee was awful, so weak and not hot. I told the staff and I think they knew the machine needed some work.
The shower door was broken in one room but they came quickly to fix it.

2026-05-26 • via Nuitee
M
Michael • couple • gb
8
2026-05-25 • via Nuitee
P
philip • couple • gb
5
2026-05-21 • via Nuitee
P
philippe • extended_group • be
9
2026-05-21 • via Nuitee
C
Chris • solo_traveller • gg
9
Pros:

food was up there with some of the best restaurants in the country. We were compt breakfast. Which I would of gladly paid for. What a charming place

2026-05-20 • via Nuitee
D
David • extended_group • gb
10
Would definitely return lovely place to stay
Pros:

Lovely setting, accommodation spacious staff very friendly beautiful building

Cons:

The bar shut quite early for a Saturday night

2026-05-19 • via Nuitee
P
Peter • solo_traveller • nz
9
We would definitely go back . Highly recommend
Pros:

Beautiful hotel . Food was amazing and room very comfortable.

2026-05-18 • via Nuitee
S
Samantha • couple • gb
10
Beautifully decorated, cosy, romantic stay. Lovely evening meal. Will revisit.
2026-05-17 • via Nuitee
A
Andrew • couple • gb
9
2026-05-11 • via Nuitee
A
ALUN • couple • gb
8
2026-05-10 • via Nuitee