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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Restaurant
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Heating
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Terrace
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Family rooms
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Pets allowed
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Bar
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Fax/photocopying
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Meeting/banquet facilities
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Non-smoking throughout
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Daily housekeeping
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Special diet menus - on request
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Allergy-free room
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Physical distancing in dining areas
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Key access
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CCTV in common areas
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Process in place to check health of guests
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Security alarm
Review Highlights
Categories
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Property Description
Luxury Accommodation
Experience the perfect blend of historic charm and modern comfort at The Grosvenor Arms. Individually decorated rooms with luxury beds, flat-screen TVs, and coffee machines ensure a relaxing stay in the heart of Shaftesbury.
Fine Dining and Drinks
Indulge in culinary delights at the stylish restaurant offering daily breakfast and a modern dinner menu. Unwind at the bar with an open fireplace or savor wood-fired oven pizzas at the courtyard terrace.
Convenient Location
Situated just a stone's throw away from Shaftesbury Abbey, our hotel provides easy access to local restaurants and shops. Book your stay now and immerse yourself in luxury and convenience at The Grosvenjsonor Arms.
Kindly note the property cannot process payments from American Express credit cards, and an alternative card will be required.
Guests are required to present the credit card with which they secured the booking at check-in.
Guests should specify whether they prefer a twin bed configuration in the Special Requests box at the time of booking. Please note, this request is subject to availability.
Please note that only the large rooms can accommodate an extra bed. Any type of extra bed or cot is subject to request and needs to be confirmed by management.
Kindly note some accommodations is located on the second floor, and is accessible via stairs only. Therefore it may not be suitable for guests with mobility impairment.
Group bookings of 3-5 rooms have a cancellation policy of 14 days. This rule is also applied to individual bookings of 5 nights or more. Group bookings of 6+ rooms must be canceled outside of 28 days to avoid a cancellation charge. Full payment is required 14 days/28 days prior for the above bookings.
A deposit may be required at the property.
Location
Guest Reviews
Good location. Staff were excellent. Room and bathroom very clean and roomy.
Nothing
Wonderful central location, beautiful and relaxing room and charming staff.
You can’t park but there are two very reasonably priced options just minutes walk away.
A fabulous place to stay in this beautiful hilltop town
Full of character and charm with a gorgeous centre courtyard and plenty of places to eat drink. Welcoming and friendly staff. Excellent room with everything you could need.
The location in the centre of town is excellent with parking available nearby. The bed was comfortable and the room was well equipped and a good bath room
Room 8 is very small with inadequate space to open a case except in the room’s entrance hallway. The fan provided was noisy and not very effective.room 8 looks out onto the Main Street which fortunately was quiet.Friends staying in the hotel at the same time for the same price had a significantly larger room overlooking the quiet inner courtyard. I therefore feel that the room was over priced. The breakfast was satisfactory and nicely cooked built at £20 per person is over priced when added to the room cost.
The staff were very friendly and helpful during our stay, we were made to feel welcome.
The hotel is beautifully decorated and comfortable. The room was spacious, clean with everything we needed. Cannot fault the facilities. Hotel is conveniently situated in the town centre.
Would have been good to have a member of staff on hand during the night, maybe a night porter should be appointed. Just in case assistant is needed for anything.
Staff were very helpful and accommodating. The food was excellent, both dinner and breakfast.
We loved the character of the place ,the friendly staff, excellent room and very tasty food. The location is in the middle of town and parking is very close by. We will return
Nothing
Breakfast and evening meal and lunch were very good
A window that open outside not the court yard where people were eating
Staff were fantastic made lots of effort
Location
No parking
No parking
Location
No air conditioning. No help with luggage and lots of stairs.
Everything but especially the staff being so friendly and helpful. Being dog friendly is great and the food is excellent. My room was amazing and ready early. I won't stay anywhere else when I visit Shaftesbury! Thank you!
It's just a shame there's no nearer long term parking than Angel Lane. Oh some of the chairs in the bar are very badly stained and need a clean or replacing.
Everything but especially the staff being so friendly and helpful. Being dog friendly is great and the food is excellent. My room was amazing and ready early. I won't stay anywhere else when I visit Shaftesbury! Thank you!
It's just a shame there's no nearer long term parking than Angel Lane. Oh some of the chairs in the bar are very badly stained and need a clean or replacing.
It’s quirky, centrally located, staff extremely friendly and helpful. Generous sized bedrooms and very clean.
There wasn’t anything we didn’t like about it.
Great location and fantastic staff. Super food options and very dog friendly.
A fridge in the room would be wonderful but not a criticism.
Very well-looked-after and comfortable hotel. Quality rooms with quality bedding.
Great location, friendly staff and subsidised parking near by.
On the downside no Air Con in the room (it was a hot, sticky day) and the shower was only overhead with no riser attachment. Also no mini fridge.
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