Hotel Bantu by Faranda Boutique, a member of Radisson Individuals

Hotels
Radisson Individuals Americas
9 (657 reviews)
Calle de La Tablada, 7 - 62 , Cartagena de Indias , co

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Fax/photocopying
Tour desk
Soundproof rooms
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful property and location
Delicious breakfast and amenities
Cons:
Issues with cleanliness
Room noise concerns
Few amenities not functioning

Categories

Cleanliness
8.21
Multiple reviews indicated concerns about cleanliness, particularly regarding the tub in room 106.
Service
9.68
Numerous positive mentions of staff being friendly, helpful, and attentive.
Location
9.22
The hotel is in a beautiful location, with many guests complimenting its central position.
Room Quality
8.67
Rooms were described as beautiful and comfortable, though some concerns were raised about specific rooms.
Amenities
9.2
Amenities like pools and breakfasts received positive feedback.
Value for Money
8.66
Generally viewed as good value, though room quality issues might detract from perceived value.
Food and Beverage
9.21
Multiple positive comments on breakfast quality and food.
Overall Experience
9.18
Overall positive experiences highlighted across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:41

Property Description

Colonial Charm and Modern Luxury

Historical Elegance: Immerse yourself in the 18th century colonial architecture of Bantu Hotel Boutique, a true gem in the heart of Cartagena.

Relaxation Oasis: Unwind in style with the outdoor swimming pool, hot tub, and sauna, perfect for a rejuvenating stay.

Culinary Delights: Indulge in Caribbean and Colombian dishes at El Cabildo Restaurant, a treat for your taste buds.

Experience the perfect blend of history and luxury at Bantu Hotel Boutique. Book now for an unforgettable stay in Cartagena!

Important information:

Only assistance, guide, service or emotional support dogs are allowed at no additional charge. For more information on requirements, conditions and restrictions we recommend that you call or contact the hotel prior to making your reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for US$33 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 657 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
V
Viviana couple es
9
2026-06-10 via Nuitee
C
clémence family_with_children cr
10
Magnifique séjour
Pros:

L’hotel en lui même, style hacienda. Magnifiquement décoré, belle piscine. Tout le.personnel très agréable. Excellent emplacement

2026-06-05 via Nuitee
M
Mie solo_traveller us
10
Pros:

all good

2026-06-03 via Nuitee
D
Daniel couple us
10
Excellent
Pros:

It is a great place to stay in the walled city. Everything you need, you got it

2026-05-25 via Nuitee
G
Gioele couple es
10
2026-05-11 via Nuitee
H
Harry family_with_children nl
9
Prachtig hotel op een hele mooie locatie. Een aanrader!
Pros:

Heel mooi hotel met heel vriendelijk personeel, heerlijk ontbijt en fijne faciliteiten. Zwembad op het dak is erg prettig en Herman die elke dag aanwezig bij het ontbijt is een super vent zoals alle medewerkers die allemaal heel vriendelijk zijn. Locatie van het hotel is ook top.

2026-05-06 via Nuitee
F
FRANSUAR solo_traveller br
10
2026-05-06 via Nuitee
J
Juan solo_traveller es
10
Pros:

Todo, muy limpio, buen servicio y mucha calidad

2026-05-05 via Nuitee
A
Ainhoa solo_traveller be
10
Pros:

Best hotel I have ever been to. The pools, the patios and the room. It is just so beautiful!!!
Breakfast was great, it was buffet. We explained the staff about my son's celiac disease and they gave him everything fresh from the back. He was very happy.

2026-05-05 via Nuitee
K
Kevin family_with_children us
10
2026-05-04 via Nuitee
S
sophie extended_group fr
8
2026-05-04 via Nuitee
C
Christine family_with_children ch
9
Ruhig und erholsam
Pros:

Die Lage ist sehr gut, man kann alles in der Stadt zu Fuss erreichen.
Das Frühstück war auch sehr gut und uns hat das Hotel sehr gut gefallen, mit den Innenhöfen und dem Baustil.

2026-05-02 via Nuitee
Ingrid solo_traveller co
10
Pros:

Todo es perfecto, me encanto el lugar. Disfrutamos cada centímetro del hotel. Excelente ubicación, lejos de tabernas o lugares ruidosos.

Cons:

Todo me gusto mi calificación es un 10 sobre 10.

Solo una recomendación, tienen un arbol de mangos, les recomendamos por seguridad hse de ustedes y de los huespedes colocar una malla en la parte superior en donde puedan recogerse el fruto.

Lo que permitira evitar un riesgo potencial.

Fue lo único que sugerimos tomen acción

2026-04-26 via Nuitee
F
Fernando solo_traveller us
10
10/10 Best Hotel in Cartagena- Super Clean and Friendly Staff
Pros:

The staff members are excellent people. Very attentive and super friendly. The location is spot on inside the city walls and close to best restaurants and bars in Cartagena. German is super courteous and took care of us . Will come back to this hotel just for his superv service and dedication. !!!

Cons:

More variety of breakfast.

2026-04-26 via Nuitee
P
Panagiotis family_with_children gr
10
2026-04-25 via Nuitee
K
Kathy solo_traveller us
10
My husband and I had a wonderful stay at Hotel Bantu.
Pros:

The property is historic and beautiful. Most of the staff are excellent.

2026-04-21 via Nuitee
D
Diana CHAC family_with_children ch
9
2026-04-19 via Nuitee
P
Pilar couple gb
10
Friendly staff, great location, highly recommend
Pros:

Great location, beautiful decorated typical colonial house.

Cons:

Had an interior room

2026-04-19 via Nuitee
G
German family_with_children co
9
2026-04-13 via Nuitee
A
Amy family_with_children gb
9
We were blown away by how pretty and unique the courtyard was and how lovely the staff were particularly the chief of ma
Pros:

The staff, location and breakfast

Cons:

No door to the toilet

2026-04-12 via Nuitee