Hotel Bantu by Faranda Boutique, a member of Radisson Individuals

Hotels
•
Radisson Individuals Americas
9 (660 reviews)
Calle de La Tablada, 7 - 62 , Cartagena de Indias , co
+576056643362

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Beautiful property and location
Delicious breakfast and amenities
Cons:
Issues with cleanliness
Room noise concerns
Few amenities not functioning

Categories

Cleanliness
8.21
Multiple reviews indicated concerns about cleanliness, particularly regarding the tub in room 106.
Service
9.68
Numerous positive mentions of staff being friendly, helpful, and attentive.
Location
9.22
The hotel is in a beautiful location, with many guests complimenting its central position.
Room Quality
8.67
Rooms were described as beautiful and comfortable, though some concerns were raised about specific rooms.
Amenities
9.2
Amenities like pools and breakfasts received positive feedback.
Value for Money
8.66
Generally viewed as good value, though room quality issues might detract from perceived value.
Food and Beverage
9.21
Multiple positive comments on breakfast quality and food.
Overall Experience
9.18
Overall positive experiences highlighted across reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:41

Property Description

Colonial Charm and Modern Luxury

Historical Elegance: Immerse yourself in the 18th century colonial architecture of Bantu Hotel Boutique, a true gem in the heart of Cartagena.

Relaxation Oasis: Unwind in style with the outdoor swimming pool, hot tub, and sauna, perfect for a rejuvenating stay.

Culinary Delights: Indulge in Caribbean and Colombian dishes at El Cabildo Restaurant, a treat for your taste buds.

Experience the perfect blend of history and luxury at Bantu Hotel Boutique. Book now for an unforgettable stay in Cartagena!

Important information:

Only assistance, guide, service or emotional support dogs are allowed at no additional charge. For more information on requirements, conditions and restrictions we recommend that you call or contact the hotel prior to making your reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CTG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    People 12 years old and over stay for US$33 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 660 reviews
Cleanliness: 8.21
Service: 9.68
Location: 9.22
Room Quality: 8.67
Amenities: 9.2
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
M
massimiliano • family_with_children • co
9
Personale disponibile e servizievole
Pros:

Il personale dell'hotel e' fantastico, gentili, attenti. Eravamo lí per una gara di ginnastica di una delle mie figlie e ci hanno fatto trovare in stanza un piatto con della frutta e un messaggio di complimenti per lei. Questi sono dettagli che fanno molto piacere. Sono anche stati molto flessibili con noi. Dovevamo uscire presto per la gara e ci hanno aiutato con una colazione da portare via. Sempre allegri e sorridenti. Ci siamo sentiti a casa.

Cons:

Consiglio di accendere le piscine la mattina presto, per cambiare l'acqua. E di sostituire le fodere delle sdraio (che ora sono di spugna e si vedono un po' vecchie e macchiate) con qualcosa di piu igienico. Perché non danno idea di pulito. Anche gli asciugamani per gli ospiti andrebbero un po' rinnovati. E gli ombrelloni della zona piscina sul tetto sono rotti e non si aprono.

2026-07-01 • via Nuitee
J
Joris • couple • gb
8
2026-07-01 • via Nuitee
E
EBP • family_with_children • ca
9
Beautiful local stay in Cartagena
Pros:

The hotel is beautiful, has great pools for the kids, a delicious breakfast and stunning courtyard and rooftop. The staff were so friendly and kind. It’s also well located and a close walk to everything but on a quiet street.

2026-06-29 • via Nuitee
V
Viviana • couple • au
8
2026-06-28 • via Nuitee
D
Daria • couple • ru
9
2026-06-27 • via Nuitee
F
FLOR DE LUNA • family_with_children • us
10
2026-06-19 • via Nuitee
V
Viviana • couple • es
9
2026-06-10 • via Nuitee
C
clémence • family_with_children • cr
10
Magnifique séjour
Pros:

L’hotel en lui même, style hacienda. Magnifiquement décoré, belle piscine. Tout le.personnel très agréable. Excellent emplacement

2026-06-05 • via Nuitee
M
Mie • solo_traveller • us
10
Pros:

all good

2026-06-03 • via Nuitee
D
Daniel • couple • us
10
Excellent
Pros:

It is a great place to stay in the walled city. Everything you need, you got it

2026-05-25 • via Nuitee
G
Gioele • couple • es
10
2026-05-11 • via Nuitee
H
Harry • family_with_children • nl
9
Prachtig hotel op een hele mooie locatie. Een aanrader!
Pros:

Heel mooi hotel met heel vriendelijk personeel, heerlijk ontbijt en fijne faciliteiten. Zwembad op het dak is erg prettig en Herman die elke dag aanwezig bij het ontbijt is een super vent zoals alle medewerkers die allemaal heel vriendelijk zijn. Locatie van het hotel is ook top.

2026-05-06 • via Nuitee
F
FRANSUAR • solo_traveller • br
10
2026-05-06 • via Nuitee
A
Ainhoa • solo_traveller • be
10
Pros:

Best hotel I have ever been to. The pools, the patios and the room. It is just so beautiful!!!
Breakfast was great, it was buffet. We explained the staff about my son's celiac disease and they gave him everything fresh from the back. He was very happy.

2026-05-05 • via Nuitee
J
Juan • solo_traveller • es
10
Pros:

Todo, muy limpio, buen servicio y mucha calidad

2026-05-05 • via Nuitee
K
Kevin • family_with_children • us
10
2026-05-04 • via Nuitee
S
sophie • extended_group • fr
8
2026-05-04 • via Nuitee
C
Christine • family_with_children • ch
9
Ruhig und erholsam
Pros:

Die Lage ist sehr gut, man kann alles in der Stadt zu Fuss erreichen.
Das Frühstück war auch sehr gut und uns hat das Hotel sehr gut gefallen, mit den Innenhöfen und dem Baustil.

2026-05-02 • via Nuitee
Ingrid • solo_traveller • co
10
Pros:

Todo es perfecto, me encanto el lugar. Disfrutamos cada centímetro del hotel. Excelente ubicación, lejos de tabernas o lugares ruidosos.

Cons:

Todo me gusto mi calificación es un 10 sobre 10.

Solo una recomendación, tienen un arbol de mangos, les recomendamos por seguridad hse de ustedes y de los huespedes colocar una malla en la parte superior en donde puedan recogerse el fruto.

Lo que permitira evitar un riesgo potencial.

Fue lo único que sugerimos tomen acción

2026-04-26 • via Nuitee
F
Fernando • solo_traveller • us
10
10/10 Best Hotel in Cartagena- Super Clean and Friendly Staff
Pros:

The staff members are excellent people. Very attentive and super friendly. The location is spot on inside the city walls and close to best restaurants and bars in Cartagena. German is super courteous and took care of us . Will come back to this hotel just for his superv service and dedication. !!!

Cons:

More variety of breakfast.

2026-04-26 • via Nuitee