Hotel Bantu by Faranda Boutique, a member of Radisson Individuals

Hotels
•
Faranda Hotels
8.9 (613 reviews)
Calle de La Tablada, 7 - 62 , Cartagena de Indias , CO
+57 314 8878712

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Terrace
Family rooms
Garden
See all facilities

Review Highlights

Pros:
Beautiful colonial building and charming decoration
Central, quiet location within walking distance of sights
Friendly, attentive staff
Large, comfortable rooms and beds
Good/bountiful breakfast
Multiple pools and spa/sauna facilities
Well-maintained facilities and pleasant common areas
Cons:
Air conditioning not cooling in at least one report
Room door/handle difficult to open in one case
Limited wardrobe/storage and few places to hang wet clothes
Bathroom ventilation missing in some rooms
Occasional plumbing issues (broken toilet flush reported)
Pool water not always perfectly clear
Few open TV channels / limited in-room entertainment
Perceived price a bit high for local market / some 5-star expectation gaps

Categories

Cleanliness
8.7
Generally well kept and maintained facilities noted in multiple reviews; one mention of pool water not fully crystal clear but overall clean appearance.
Service
9.4
Consistently praised staff: described as friendly, adorable and helpful across languages, breakfast staff specifically highlighted as kind and attentive.
Location
9.6
Repeatedly described as centrally located, quiet and convenient for walking to main sights; several reviewers called the location exceptional.
Room Quality
8.5
Rooms are frequently described as large, comfortable and nicely decorated with good beds; some negative notes about AC not cooling, sticky/ hard-to-open door, broken toilet flush incidents and limited wardrobe/ventilation in some rooms.
Amenities
8.2
Multiple small pools, sauna/steam facilities and pleasant common areas (library) praised; minor issues include small pool size, pool clarity, limited TV channels and some missing room fixtures (hooks, general light switch).
Value for Money
8
Mostly positive experiences but a few guests felt the price was a bit high for the level of service/market (comments about 5-star expectations and cost in Colombia).
Food and Beverage
9.2
Breakfast repeatedly praised as very good, copious and wonderful; a few reviewers noted minor gaps in breakfast variety but overall strong F&B sentiment.
Overall Experience
9.6
Many reviewers report a fantastic, highly recommendable stay, calling it perfect, charming and lovely — overall very positive guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Colonial Charm and Modern Luxury

Historical Elegance: Immerse yourself in the 18th century colonial architecture of Bantu Hotel Boutique, a true gem in the heart of Cartagena.

Relaxation Oasis: Unwind in style with the outdoor swimming pool, hot tub, and sauna, perfect for a rejuvenating stay.

Culinary Delights: Indulge in Caribbean and Colombian dishes at El Cabildo Restaurant, a treat for your taste buds.

Experience the perfect blend of history and luxury at Bantu Hotel Boutique. Book now for an unforgettable stay in Cartagena!

Important information:

Only assistance, guide, service or emotional support dogs are allowed at no additional charge. For more information on requirements, conditions and restrictions we recommend that you call or contact the hotel prior to making your reservation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: CTG

Location

Guest Reviews

8.9
Based on 613 reviews
Cleanliness: 8.7
Service: 9.4
Location: 9.6
Room Quality: 8.5
Amenities: 8.2
Value for Money: 8
Food and Beverage: 9.2
Overall Experience: 9.6
E
Elena • extended_group • es
9
2026-11-06 • via Nuitee
S
Stephanie • couple • ch
10
Pros:

Das Hotel ist ein wunderschönes Kolonialhaus. Es hat zwei kleine, aber schöne Schwimmbäder. Frühstück war auch sehr gut. Personal war sehr freundlich

2026-10-18 • via Nuitee
S
Sebastian • extended_group • co
10
2026-10-12 • via Nuitee
C
Christian • couple • fr
10
Chambre, magnifique et spacieuse, personnel adorable et buffet de petit déjeuner très copieux
Pros:

Emplacement exceptionnel, la décoration soignée les chambres spacieuses et le personnel très sympathique et disponible

Cons:

Rien

2026-10-08 • via Nuitee
A
Alexandra • couple • ec
9
Estuvo perfecto
Pros:

Todo es fantástico

2026-10-07 • via Nuitee
V
Villegas • couple • co
7
Cons:

El aire acondicionado no enfria

2026-09-15 • via Nuitee
P
Philippa • couple • gb
9
A fantastic and comfortable stay in this centrally located hotel
Pros:

Gorgeous colonial style. Large rooms, comfortable beds. Welcome pool. Kind staff.

2026-09-12 • via Nuitee
S
Santiago • couple • es
9
2026-09-07 • via Nuitee
M
Martha • extended_group • co
9
buena experiencia
Pros:

buena atención, regular en opciones

Cons:

mas opciones

2026-09-07 • via Nuitee
F
Felipe Andrés • extended_group • co
9
Hermosas instalaciones
Pros:

La ubicación

Cons:

La puerta de ingreso a la habitación era dificil de abrir y tocaba jalarla fuerte porque la manija se trababa, para una persona con problemas en las manos, seria fatal.

2026-09-07 • via Nuitee
M
Magda • extended_group • nl
7
2026-09-06 • via Nuitee
F
Fernando • family_with_children • es
10
2026-09-05 • via Nuitee
M
Michele • family_with_children • ch
9
Gutes Stadthotel zum Entspannen
Pros:

sehr zentrale Lage, dennoch ruhig, gutes Frühstück, Aufenthaltsmöglichkeiten bei einer kleinen Bibliothek, Pool klein, aber gute Abkühlung besonders für die Kinder

Cons:

Wir waren kurz zwei mal hintereinander im Hotel. Das erste Zimmer lag im ersten Stock über dem Innenhof und war sehr hellhörig und mit einem offenen Bad ausgestattet. Gestört hat mich besonders das nicht zum Schlafzimmer geschlossene WC. Beim zweiten Mal hatten wir ein Zimmer im EG beim Pool, wunderbar ruhig und mit einem tollen modernen Bad.

2026-08-31 • via Nuitee
R
raquel • solo_traveller • es
10
Muy recomendable. Silencioso, cómodo y precioso
Pros:

El hotel está ubicado en una casona preciosa, decorada con mucho gusto y bien conservada, con unas instalaciones cuidadas y cómodas. El personal fue encantador y el desayuno, una maravilla. La habitación era muy amplia, preciosa y la cama comodísima. Está ubicado en una zona muy tranquila y silenciosa pero muy cómoda para ir andando a todos los puntos importantes. Muy recomendable

Cons:

Por decir algo, y por si puede ayudar a mejorar. Las luces en la habitación no contaban con un interruptor general para poder apagar/encender desde la cama y había pocos sitios para poder colgar toallas o ropa mojada, pero solo lo comento por si puedo contribuir.

2026-08-29 • via Nuitee
P
PERE JOSEP • couple • es
8
2026-08-28 • via Nuitee
L
Laetitia • couple • fr
8
Très bon séjour dans un hôtel boutique agréable de Carthagene
Pros:

Le confort de la chambre, la piscine, l’amabilité du personnel au petit déjeuner

Cons:

Le prix un peu élevé pour le service et la Colombie

2026-08-26 • via Nuitee
A
ANNE • family_with_children • fr
9
Pros:

Tout!

2026-08-26 • via Nuitee
L
Laetitia • couple • fr
8
2026-08-26 • via Nuitee
A
antonio • extended_group • it
3
Pros:

La posizione centrale

Cons:

Per un hotel a 5 stelle é inammissibile non avere un condotto di areazione nel bagno, un armadio per 4 persone e tutto in una stanza. Un hotel a 3 stelle alla metà del prezzo fornisce gli stessi comfort

2026-08-25 • via Nuitee
E
Edurne • family_with_children • es
10
2026-08-24 • via Nuitee