The Olsen Melbourne Art Series

Hotels
•
Art Series Hotels
8.6 (2104 reviews)
637 - 641 Chapel Street, South Yarra , Melbourne , AU

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable beds
Cons:
Cleanliness issues
Overpriced
Room quality concerns

Categories

Cleanliness
7.98
Some reviews noted cleanliness issues, including filthy conditions and broken furniture.
Service
9.45
Multiple reviews praised the friendly and helpful staff, ensuring a positive service experience.
Location
9.49
The location was consistently described as great, ideal for various city activities.
Room Quality
7.94
Mixed feedback with some rooms noted as comfortable, while others had issues with old mattresses and broken furniture.
Amenities
8.47
Amenities were mentioned positively but had some drawbacks like electronic issues with keys.
Value for Money
7.93
Some guests found the hotel overpriced relative to the room quality and facilities offered.
Food and Beverage
8.48
Breakfast received positive remarks, although some general information was found lacking.
Overall Experience
9.05
General sentiment was positive despite some issues, resulting in a good overall stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-18 11:56

Property Description

Luxurious Boutique Hotel in the Heart of South Yarra

Modern Accommodation with Kitchenettes
Experience modern and contemporary decor in each room at The Olsen, complete with kitchenettes for your convenience. Enjoy stunning views of South Yarra and Toorak, along with unique prints by renowned painter John Olsen.

Relaxation and Dining Options
Indulge in the large glass bottom swimming pool, rejuvenate at the day spa, and dine at the contemporary restaurant and bar. The Olsen offers a perfect blend of relaxation and culinary delights.

Prime Location for Shopping and Dining
Located in Melbourne's prime shopping district, The Olsen is surrounded by trendy cafes, restaurants, and boutiques. Immerse yourself in the vibrant culture of Chapel Street during your stay.

Ready to experience luxury and convenience at The Olsen? Book your stay now!

Important information:

Please note, there is a 1.4% credit card surcharge when using a credit card.
Please note that South Yarra is currently experiencing construction works in the area, which at times may cause excess noise nearby the hotel. For more information, please contact the property using the contact details found on the booking form. Car parking is available on site: - Self-parking is AUD 32 per day or AUD 8 per hour Please note car parking is limited and and subject to availability. Please note that the pool usage is subject to availability at the hotel's discretion.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MEL

Location

Guest Reviews

8.6
Based on 2104 reviews
Cleanliness: 7.98
Service: 9.45
Location: 9.49
Room Quality: 7.94
Amenities: 8.47
Value for Money: 7.93
Food and Beverage: 8.48
Overall Experience: 9.05
C
Cara • couple • au
10
2026-09-18 • via Nuitee
S
Stiven • solo_traveller • au
5
Pros:

Location and breakfast area/ cafe

Cons:

It’s not 5 star

2026-09-18 • via Nuitee
S
Shehan • solo_traveller • au
8
2026-09-17 • via Nuitee
E
Emily • extended_group • au
10
Absolutely incredible!!!!!
Pros:

The Lake Eyre Penthouse was absolutely incredible. My bridesmaid and I stayed there the night before my wedding day, and it was perfect! So much space, a beautiful space with an amazing view off the private balcony. I couldn’t have been happier and would love to stay there again!

Cons:

During our experience, they actually isn’t anything I can think of.

2026-09-17 • via Nuitee
D
Damian78 • solo_traveller • au
10
2026-09-16 • via Nuitee
A
Amanda • couple • au
9
2026-09-16 • via Nuitee
K
Karen • solo_traveller • au
10
2026-09-15 • via Nuitee
N
nadee • solo_traveller • au
7
2026-09-14 • via Nuitee
J
Josephine • couple • au
10
2026-09-12 • via Nuitee
R
Ragga14 • couple • au
10
2026-09-12 • via Nuitee
P
Paul • couple • au
7
Pros:

Location

Cons:

Noise from lift doors operating was noticeable in room 1401

2026-09-11 • via Nuitee
M
Milliken • solo_traveller • au
8
Always easy and comfortable.
Pros:

I love the bed and the pillows, which is why I really enjoy staying at the Olsen.

Cons:

Unfortunately the 2 nights i stayed this time there was only warm water in the shower. The 1st day I thought maybe it was just one of those things, but the 2nd day with no hot water I throught I'd mention it when I checked out.

2026-09-09 • via Nuitee
G
Geoffrey • couple • au
10
Very happy to stay again in the future,
Pros:

Everyting Excellent Hotel Have stayed previously

Cons:

The trash in the room not emptied before we arrived
The staff (whom we found) emptied it stat,
Not a problem Small oversight by the Cleaner.
No action required by the management.

2026-09-08 • via Nuitee
M
Max • couple • au
4
Ok
Pros:

It was mainly clean, minus the elevators and the adjacent restaurant was lovely too.

Cons:

The fact The Olsen only has parking for 30 vehicles is a joke. Drove 4 and 1/2 hrs to be told it’s a ‘first come first served basis’ for using their parking. Thankfully there was a parking place across the road but would of rather have parked within the hotel complex. The toilet didn’t flush properly and the bed was as hard as a rock. I suggest staying here only if you are ubering around Melbourne.

2026-09-08 • via Nuitee
M
Mike • couple • au
9
2026-09-07 • via Nuitee
B
Bronwyn • couple • au
10
2026-09-07 • via Nuitee
P
Peter • couple • au
10
2026-09-06 • via Nuitee
H
Hamish and Amanda • couple • au
7
2026-09-06 • via Nuitee
T
Tori • couple • au
3
Average stay at what is usually a nice hotel
Pros:

Have stayed at the Olsen a few times and has been great each time.

Cons:

Unfortunately there were a few issues with the room including:
- ants in the kitchenette area and bathroom
- one bedside lamp didn't work
- the room was dusty resulting in an asthma flareup
- the bed was weirdly lumpy/uncomfortable
- ABC channels on the TV did not work

2026-09-05 • via Nuitee
J
Janine • solo_traveller • au
9
2026-09-05 • via Nuitee