Hotel Gibbs Downtown Riverwalk

Hotels
8.8 (1623 reviews)
105 North Alamo , San Antonio , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
See all facilities

Review Highlights

Pros:
Location
Breakfast options
Helpfulness of staff
Cons:
Cleanliness issues
Room size
Construction noise

Categories

Cleanliness
7.69
Several reviews indicate rooms were not clean, with specific mentions of dust and dirty floors.
Service
9.66
The staff was described as helpful and accommodating, though there were complaints about responsiveness.
Location
9.7
Location near attractions was frequently highlighted, though impacted by construction noise.
Room Quality
8.15
Room size and conditions were criticized, with reports of small rooms and broken furniture.
Amenities
8.68
Some amenities were noted positively, but functionality issues with rooms impacted overall satisfaction.
Value for Money
8.14
Negative remarks on parking costs and room quality affected perceived value.
Food and Beverage
9.69
Breakfast received praise consistently, contributing positively to the overall experience.
Overall Experience
8.66
Overall experience varied widely from very positive to very negative based on room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:23

Property Description

Prime Location near Alamo and Riverwalk

Modern Amenities and Dining Options

Nearby Attractions and Entertainment

Book your stay at Hotel Gibbs now to experience the best of San Antonio!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and costs USD 42 per day.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 1623 reviews
Cleanliness: 7.69
Service: 9.66
Location: 9.7
Room Quality: 8.15
Amenities: 8.68
Value for Money: 8.14
Food and Beverage: 9.69
Overall Experience: 8.66
B
Bagcivan • solo_traveller • us
7
2026-07-11 • via Nuitee
S
Stephanie • couple • us
8
2026-07-11 • via Nuitee
N
Nikita • family_with_children • il
7
2026-07-09 • via Nuitee
R
Rachel • extended_group • us
10
2026-07-08 • via Nuitee
N
Nadia • couple • us
1
Unclean
Cons:

There was roaches in our room and decided to leave but couldn’t get our money back for the next night

2026-07-08 • via Nuitee
M
Miroslav • couple • cz
7
2026-07-08 • via Nuitee
P
Piotr • extended_group • pl
8
2026-07-07 • via Nuitee
D
Daicy • couple • us
8
2026-07-07 • via Nuitee
M
Michael • solo_traveller • us
7
Comfortable stay within walking distance to river walk
Pros:

Property was close to everything downtown.

Cons:

The shower was dingy and the ACs dripped condensation all over the floors.

2026-07-06 • via Nuitee
L
Letícia • couple • br
9
Bom custo-benefício.
Pros:

Excelente localização. Café da manhã regular. Bem limpo.

Cons:

Quarto bem pequeno e apertado.

2026-07-05 • via Nuitee
J
Jessica • solo_traveller • us
8
My stay at hotel Gibbs was excellent
Pros:

Location was ideal, gym was more than adequate, breakfast buffet was varied and well stocked, staff- very friendly

Cons:

No pool, bar...or outside patio area

2026-07-05 • via Nuitee
C
Carolyn • family_with_children • us
10
2026-07-04 • via Nuitee
R
Rudolf • couple • us
5
Pros:

One of your valet driver stole my $20 cash in my car.

Cons:

Every other thing was okay. The receptionist were great!

2026-07-02 • via Nuitee
C
Celeste • couple • us
10
2026-06-30 • via Nuitee
A
Anabelia • couple • us
8
2026-06-30 • via Nuitee
C
csV7790YP • Family
2
Terrible Hotel, found Cockroaches!
Pros:

If you want a room full of cockroaches and to experience the crappiest service ever, this is the place for you! There are kids screaming along the hall around 1 am and nobody from staff will do anything about it, saying it’s not their job to act! Also you might find your pillow case with feces / blood stains. The elevator reeked of marijuana for around 3 days. Concierge threatened me telling me I was “complaining too much”, after asking for his name he simply hung up on me. I think bringing up the fact that there were cockroaches on a room was too much for them to handle. Manager won’t help you with any issue, yes I’m talking about you Heather Rodriguez. She is apparently in charge here and appears to not do her job correctly in any way shape or form. Always seemed disgusted by the feedback, annoyed when asked about anything. Worse hotel experience ever, what a dump!

2026-06-29 • via Tripadvisor
A
Ana I • solo_traveller • es
8
2026-06-29 • via Nuitee
P
P7470FQraym • Couples
6
Construction right outside your window
Pros:

This hotel is nice but definitely missing the mark. The road it is on is currently closed and the only parking offered is valet or street parking at meters that are 2 hour paid from 8am-6pm. Free meters from 6pm-8am. There was no communication about the construction right next to the building that woke us up at 3:30am and control wake us up for the rest of the morning during our stay. Had we known we would not have stayed here. The rooms do look like the photos but they could use a full remodel. The ice box and coffee bar area in our room was sticky and dirty. There were also fruit flies everywhere in our room like the garbage cans are not cleaned out regularly. I am not sure we would come back again especially with the construction that looks like it will take another 6 months to a year to be complete.

2026-06-28 • via Tripadvisor
M
Maximiliano • couple • ar
10
Excelente estadía y ubicación en san Antonio
Pros:

La ubicación es excepcional. La atención de su gente excelente.

Cons:

Le falta una caja fuerte en la habitación

2026-06-28 • via Nuitee
T
Taylor • couple • us
3
2026-06-25 • via Nuitee