Al Marwa Rayhaan by Rotana - Makkah

Hotels
•
Rayhaan Hotels & Resorts by Rotana
8.4 (12046 reviews)
Abraj Al Bait, Ajyad Street , Makkah , sa

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Extremely close to Al‑Haram / Kaaba
Helpful, friendly and named staff praised repeatedly
Generally clean and well-maintained rooms
Good food and attentive restaurant service
Convenient access to restaurants and services nearby
Great view of the Kaaba from some rooms
Cons:
High price for some guests
Entrance via mall can be inconvenient/noisy
Some rooms have old furniture, small windows and tight showers
Pillows and some linens reported as worn and in need of replacement
Occasional AC issues and slow/worn elevators

Categories

Cleanliness
8
Generally praised as clean and well-kept in multiple reviews, though some guests noted dust and worn bed linens that need renewal.
Service
8.8
Repeated positive mentions of helpful, friendly staff (many named individuals praised for reception, housekeeping and wait staff), fast room changes when needed.
Location
9
Outstanding proximity to Al-Haram / Kaaba repeatedly highlighted as the hotel's main strength; access from inside the mall noted as a minor inconvenience.
Room Quality
7.2
Mixed feedback: some rooms described as very nice and well-equipped, but several guests reported old furniture, small windows, tight showers, poor pillows and occasional AC issues.
Amenities
8.6
Good overall — room service and nearby restaurants praised; hotel facilities generally meet expectations though entrance via mall and elevator wear were noted.
Value for Money
7.8
Mixed: some guests feel price is high but justified by the unbeatable location; others mention outdated furnishings reducing perceived value.
Food and Beverage
8.8
Several guests specifically complimented the food and restaurant staff (mentions of good meals and attentive waiters), overall positive F&B impressions.
Overall Experience
9
Overall very positive stay reports driven by location and service, with minor issues (rooms/equipment) that did not dominate guest experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:20

Property Description

Luxurious Accommodation with Stunning Views
Experience deluxe comfort at Al Marwa Rayhaan, situated in Makkah’s iconic Clock Towers Complex. Admire breathtaking views of Masjid Al Haram and the Kaaba from your modern, elegantly decorated room with floor-to-ceiling windows. Enjoy in-room Wi-Fi, satellite TV, and a tea/coffee maker for added convenience.

Culinary Delights for Every Palate
Indulge in a gastronomic journey at the hotel's three restaurants, offering a variety of international and Arabic dishes in both à-la-carte and buffet options. Savor a fusion of flavors amidst a welcoming ambiance that caters to all tastes.

Convenience and Amenities at Your Fingertips
Adjacent to a commercial complex, Al Marwa Rayhaan provides easy access to a shopping mall, air-conditioned mosque, medical center, supermarket, and more. With proximity to Masjid Al Haram and a host of facilities, your stay promises both comfort and convenience.

Book now to elevate your stay at Al Marwa Rayhaan and create unforgettable memories in the heart of Makkah.

Important information:

Please note that during the month of Ramadan, Iftar will be served instead of breakfast and Sahour will be served instead of dinner. Different rates apply for meals, extra beds and parking during the month of Ramadan. Please note that all reservations must be guaranteed with valid credit card. This same credit card will be required to be presented with owner ID upon arrival otherwise guest must present alternative method of payments
As part of our commitment to improving your experience, we will be upgrading some guestrooms in the hotel. During this time, you may notice some noise or minor disruption, and we sincerely apologize for any inconvenience caused.
Thank you for your understanding and patience as we work to make your future stays even more enjoyableGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JED

Location

Guest Reviews

8.4
Based on 12046 reviews
Cleanliness: 8
Service: 8.8
Location: 9
Room Quality: 7.2
Amenities: 8.6
Value for Money: 7.8
Food and Beverage: 8.8
Overall Experience: 9
T
Tariq • solo_traveller • sa
9
Pros:

My first view of kaba from top... its amazing subhan allah...

2026-08-29 • via Nuitee
A
Abdulla • couple • ae
1
Cons:

تعامل موظفو الاستقبال من الذكور اما النساء كان تعاملهم طيب وبسرعه انجزوا الامور

2026-08-29 • via Nuitee
O
Osama • couple • eg
10
Pros:

Everything was fine
We enjoyed the stay
The staff is really friendly and they are doing their best to make the guests happy
Specially the staff we dealt with directly one of them was Mahmoud Faisal in house keeping department and the restaurant manager
Hope to visit again soon

2026-08-29 • via Nuitee
D
Doaa • couple • eg
10
Pros:

The hotel staff are very friendly and professional. The hotel is very close to King Abdulaziz Gate, just a few minutes’ walk away.

Cons:

The rooftop is very beautiful and offers a stunning view of the Haram.

2026-08-29 • via Nuitee
H
Hassan Munir • solo_traveller • pk
10
Pros:

Location and cleanliness

2026-08-29 • via Nuitee
A
Al-Mazroui • extended_group • om
9
Very Good
Pros:

The location is perfect, the staff were very friendly and the breakfast menu is very good

Cons:

The breakfast restaurant is a bit crowded

2026-08-29 • via Nuitee
H
Hamoud • family_with_children • ca
10
Really enjoyed my stay, always felt welcome. Would definitely re-book at this hotel!
Pros:

Everything was very good, service, breakfast, accommodations. All the staff are really nice, and the hotel is very clean and welcoming!

Cons:

Nothing.

2026-08-29 • via Nuitee
A
ANWAR • solo_traveller • kw
9
Pros:

موقع الفندق ونظافة المكان ومعاملة الموظفين اكثر من رائع واخص بالذكر الأخت رهف الحربي على تعاونها وتعاملها الراقي

2026-08-29 • via Nuitee
M
Mohammed • couple • sa
10
2026-08-29 • via Nuitee
A
Ahmad • solo_traveller • gb
1
Pros:

Nothing waste of money

Cons:

No one was willing to listen what we want and paid for poor service lack of staff not good breakfast every day was a same food

2026-08-28 • via Nuitee
S
Sedat • solo_traveller • tr
8
Yakınlık yönü tercih edilebilir
Pros:

Yakınlık

2026-08-28 • via Nuitee
S
Sedat • solo_traveller • tr
10
Düşünmeye gerek yok mükemmel
Pros:

Tertemiz sorunsuz

Cons:

Mükemmel

2026-08-28 • via Nuitee
H
Hana Alluhaybi • solo_traveller • sa
10
Pros:

الفندق والطاقم جميل جدا والقرب من الحرم وسهوله الوصول ميزه اضافيه وان شاء الله تتكرر الزيارات

2026-08-28 • via Nuitee
ماجد • extended_group • kw
1
الفندق لا يرقي الي قيمة الغرفه كأنه الفنادق اللي علي الطرق ويوم الخروج مافيه عانل ما اتصل علي يقول خروج ازعاج ولن تتكرر
Pros:

قربه من الحرم

Cons:

الغرفة ازعاج وبدلت الغرفه وكانت غير نظيفه
ودورة المياة غير نظيفه

2026-08-28 • via Nuitee
A
ABDULAZIZ • couple • sa
8
2026-08-28 • via Nuitee
K
Khairul Anwar • couple • my
10
2026-08-28 • via Nuitee
E
Enad • couple • sa
10
ممتعة
Pros:

كل شي فيه جميل لكن تمنية تكون إطلالة الغرفة على الكعبة .
وشكرا خاص للموظفة ريماس على استقباله الرائع والمميز.

2026-08-28 • via Nuitee
Y
Youssef • extended_group • sa
8
2026-08-28 • via Nuitee
R
Razlanzee • solo_traveller • my
10
2026-08-28 • via Nuitee
N
Najah • couple • kw
10
2026-08-28 • via Nuitee