Hampton By Hilton Liverpool City Centre

Hotels
•
Hampton Inn
8.1 (12161 reviews)
Kings Dock Mill, Hurst Street , Liverpool , GB

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Heating
Pets allowed
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Review Highlights

Pros:
Central location near Albert Dock and Liverpool One
Friendly, helpful staff (personal service, early check-in, birthday touches)
Clean and tidy rooms/bathrooms
Good value for money
Quiet top-floor rooms reported by some guests
Cons:
Breakfast frequently overcrowded, poor availability/quality (soggy hash browns, empty coffee machines)
Some guests found beds uncomfortable
Parking described as expensive
Aging pull-out sofa in some rooms

Categories

Cleanliness
8.8
Multiple reviews explicitly mention rooms and bathrooms as very clean and tidy; guests repeatedly note clean rooms and a newly refurbished bathroom.
Service
9.1
Service is a strong positive across reviews: staff named (Jamal, Kort) praised for helpfulness, early check-in assistance, birthday touches and generally friendly, accommodating staff.
Location
9.3
Location is consistently praised as excellent—central, next to the Albert Dock, within walking distance of Liverpool One and main attractions.
Room Quality
7.3
Mixed feedback: some guests found rooms pleasant and spacious, but there are complaints about uncomfortable beds (described as like sleeping on a slab) and an aging pull-out sofa.
Amenities
7.6
Amenities receive mixed notes: free birthday drinks/snacks and helpful staff organisation are positives, but parking is noted as expensive and breakfast seating/flow creates congestion.
Value for Money
8.4
Generally seen as good value for money by several guests; clean, central and friendly service contribute to perceived value despite some service pain points.
Food and Beverage
6.2
Repeated negative comments about breakfast: overcrowded breakfast area, staffing struggles, soggy hash browns, coffee machines running out and unappealing fruit; a few positives (free birthday drinks) do not outweigh breakfast issues.
Overall Experience
8.1
Overall sentiment is positive with many 'brilliant' and 'amazing' stays thanks to location and staff, tempered by recurring issues around breakfast and occasional room comfort problems.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:20

Property Description

Modern Rooms with Free Wi-Fi
Experience comfort and convenience at Hampton by Hilton Liverpool City Centre. Our modern rooms are equipped with free Wi-Fi, air conditioning, and a flat-screen TV. Enjoy a relaxing stay with tea/coffee-making facilities, en-suite bathroom, and a cozy seating area.

Delicious Buffet Breakfast and Lounge
Start your day right with our complimentary buffet breakfast featuring hot items like signature waffles. Unwind in the hotel lounge with a drink from the bar and savor light meals from the snack menu in the evenings. Our 24-hour fitness room is also available for your convenience.

Convenient Location and Nearby Attractions
Located minutes away from Albert Dock and Liverpool ONE, our hotel offers easy access to popular attractions like Tate Liverpool, The Beatles Story, and Anfield Stadium. With private parking on-site and proximity to Liverpool Lime Street Station, exploring the city is a breeze.

Book your stay at Hampton by Hilton Liverpool City Centre for a memorable and enjoyable experience.

Important information:

For satellite navigation systems, please use the following postcode: L1 8DQ.

If booking a Double Room with Sofa Bed and you require the hotel to set up the extra bed, please inform the hotel via the Special Requests box during the booking process.

Please note that cash payments are not allowed.

In the event of an early departure, the property will charge you the full amount for your stay.

Pets are welcome at our hotel. An additional charge of GBP 30 per pet per stay applies. Pre-booking is essential. Please contact the hotel to check availability.

Guests are required to show a photo identification and credit card upon check-in.

Please note that all Special Requests are subject to availability and additional charges may apply.

Guests under the age of 18 can only check in with a parent or official guardian.In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LPL

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

8.1
Based on 12161 reviews
Cleanliness: 8.8
Service: 9.1
Location: 9.3
Room Quality: 7.3
Amenities: 7.6
Value for Money: 8.4
Food and Beverage: 6.2
Overall Experience: 8.1
J
Jessica • family_with_children • gb
7
Pros:

Location - staff was really nice - breakfast was outstanding!!! The room was spotless clean. I liked the bathroom and bed also the view was nice.

Cons:

Struggle with the sofa bed..very uncomfortable, dangerous edges not suitable for children got injured multiple times on the corner. Also a bit of an issue with condensation in the room.

2026-09-19 • via Nuitee
D
Dave • extended_group • gb
10
We stayed one night for empire theatre visit hotel was easy to find and nice welcome on arrival room was very comfortabl
Pros:

Ideal location for city and Albert docks good secure car park under hotel

Cons:

Nothing not to like

2026-09-19 • via Nuitee
P
Philip • couple • gb
8
2026-09-19 • via Nuitee
O
Ormsby • family_with_children • gb
9
2026-09-19 • via Nuitee
A
Agustín Martin • solo_traveller • ar
6
Pros:

Nada que sobresaliera

Cons:

El desayuno me pareció insuficiente

2026-09-19 • via Nuitee
N
nicholson • solo_traveller • gb
8
Pros:

Room was very comfortable and clean

Cons:

Not so keen on the cooked breakfast. Bacon not the best and scrambled egg tasteless

2026-09-19 • via Nuitee
M
M • couple • gb
10
Overall it’s excellent
Pros:

Underground on site parking, welcoming reception, great room, good breakfast, professional friendly staff - so we’re looking forward to our return visit !!!

2026-09-19 • via Nuitee
I
Ian • solo_traveller • gb
10
Short stay in Liverpool
Pros:

Everything really.
From check in we were asked about our visit.
Given a drinks voucher as it was my birthday.
The room was fantastic! Clean and tidy, bed very comfortable.
Breakfast was good as well.
Would we stay here again! In a heartbeat.
All the staff we met were a credit to the Hotel.

Cons:

Nothing at all.

2026-09-19 • via Nuitee
A
Andrea • couple • gb
10
2026-09-19 • via Nuitee
S
Sioned • couple • gb
9
Will visit again
Pros:

Nice clean hotel, staff very helpful

Cons:

Car park was a bit tight for bigger cars 🫣

2026-09-19 • via Nuitee
J
John • solo_traveller • gb
10
Pros:

Friendly helpful staff,tidy well presented rooms and a tasty breakfast.

Cons:

The weather!

2026-09-19 • via Nuitee
M
Monckton • couple • gb
8
Lovely helpful staff.
Pros:

Good location easy to get into centre of city.

Cons:

Toilets for general use need to be kept cleaner . Lifts were very slow

2026-09-19 • via Nuitee
D
Deor • family_with_children • gb
9
Relaxing
Pros:

The breakfast is Fabulous

Cons:

Half cover shower blind

2026-09-19 • via Nuitee
R
Ruff • solo_traveller • gb
8
2026-09-18 • via Nuitee
D
DeeSligo • solo_traveller • ie
9
Pros:

The room was excellent and the staff were extremely friendly and helpful

Cons:

Breakfast finished at 9.30...could have been a bit later

2026-09-18 • via Nuitee
V
Valentina • solo_traveller • gb
8
Pros:

Quiet, good sleep, comfortable, convenient location, included breakfast and gym, large room, modern

Cons:

Limited breakfast options, leak in shower

2026-09-18 • via Nuitee
B
Barry • couple • gb
8
Good clean, in the right place and well priced.
Pros:

Well situated for the city centre, clean and good value.

2026-09-18 • via Nuitee
B
Bevan • couple • au
10
2026-09-18 • via Nuitee
M
margaret • solo_traveller • gb
10
Pros:

Every thing staff polite friendly breakfast good choices .bedroom was spotless and the bed was large the hotel was of a high standard .

2026-09-17 • via Nuitee
R
Rahat • solo_traveller • ie
6
Satisfactory
Pros:

Location

Cons:

Cleanlinesa,
Facitilies, room amenities.

2026-09-17 • via Nuitee