Fiori Apartments

Hotels
5.8 (1608 reviews)
13 - 15 Hassall Street, Parramatta , Sydney , au

Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Family rooms
Lift / Elevator
Luggage storage
Hot tub/Jacuzzi
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Unclean facilities
Maintenance issues
Noisy environment

Categories

Cleanliness
3.26
Numerous mentions of unclean rooms and outdated facilities.
Service
7.73
Friendly staff but inconsistencies in service quality.
Location
8.77
Conveniently close to public transport and shopping areas.
Room Quality
4.22
Several instances of broken furniture and maintenance issues.
Amenities
5.25
Facilities were available but many were not well maintained.
Value for Money
6.21
Good value for a short stay but significant issues noted.
Food and Beverage
5.26
Not explicitly mentioned, assumed to be standard quality.
Overall Experience
5.73
Mixed feelings overall with highlights on location but major cleanliness issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:38

Property Description

Luxurious Accommodations
Located just 4 minutes’ walk from Parramatta Railway Station, Fiori Apartments offer modern self-contained apartments with private balconies. The air-conditioned apartments feature laundry facilities, kitchenettes with dishwashers, and spacious seating areas with flat-screen TVs.

Relaxation and Recreation
Guests can unwind in the indoor lap pool, hot tub, and sauna, or enjoy a meal in the barbecue area. The complex also boasts covered golf facilities for leisure activities.

Convenient Location
Situated in the heart of Parramatta, a short walk from Westfield Shopping Mall, Fiori Apartments provide easy access to Wet'n'Wild Sydney and Sydney’s city centre. With a convenience store on-site, everything you need is at your fingertips.

Experience comfort and convenience at Fiori Apartments Parramatta. Book your stay now for a memorable getaway.

Important information:

Please note that construction is currently taking place next door to the property. You may experience minor disturbances.

Please note that a 2.8% surcharge applies for payments made with American Express credit cards, and a 0.75% surcharge applies for payments made with a Visa or Mastercard credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
Guests under the age of 18 can only check in with a parent or official guardian.
Hot tub/jacuzzi is closed from 2026-06-30 until 2026-04-15
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: SYD

Property Policies

  • Internet

    No internet access available.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for AUD 35 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

5.8
Based on 1608 reviews
Cleanliness: 3.26
Service: 7.73
Location: 8.77
Room Quality: 4.22
Amenities: 5.25
Value for Money: 6.21
Food and Beverage: 5.26
Overall Experience: 5.73
N
Naomi couple au
5
Ok
Pros:

Location

Cons:

Old, run down, dirty

2026-07-04 via Nuitee
M
michelle couple au
1
So overpriced
Pros:

Location was okay

Cons:

The place was dirty . Went to make a tea and the kettle was so dirty , the water was black

2026-07-04 via Nuitee
C
Chaylene family_with_children au
8
We enjoyed our stay although we didn’t sleep much due to loud neighbours
Pros:

Good price

Cons:

The late night noise

2026-07-04 via Nuitee
J
julius solo_traveller au
2
Cons:

The place is old and looks nothing like the photos
Dirty
Bad odour through our building and room

2026-07-04 via Nuitee
R
Rabia couple au
5
We stayed 3 weeks, the only thing done during room service was the bed. I don’t believe sheets were changed and bathroom
Pros:

Spacious

Cons:

Not enough cutlery, plates, cups or cooking equipment. No cutting board or knives. Lift was out of order for majority of the stay.

2026-07-03 via Nuitee
M
Mariam solo_traveller au
9
Pros:

The room is clean and it doesn't stink.

Cons:

Nothing

2026-07-02 via Nuitee
B
Belinda solo_traveller au
1
not fit for paying guests
Pros:

nothing didn’t even stay checked out got a refund went somewhere else

Cons:

door had no lock the whole apartment was dirty full of mould and the front desk very unprofessional

2026-07-02 via Nuitee
S
SHANNA family_with_children au
3
Pros:

Location was great. Very close to CBD. Parking was helpful, and not too expensive ($18 per day).
The family rooms were very spacious.
Staff were polite and friendly.

Cons:

Pool looked unclean and we were not willing to try it.
Lift sounded and felt like it was going to die at any moment. Scary experience.
The apartment was very old, outdated, and needed quite a few repairs. The lock on the front door was extremely loose and the apartment could have been easily broken into. The balcony was very unsafe. The railing had large gaps which a small
Child could fit through. The tiles had chips and the glass panels were loose. None of us felt safe enough to go into the balcony.
The kitchen was run down and not very well cleaned. The shower/bathrooms had cracked tiles, hard water stains, rust build up. The walls had cracks/small holes and needed plastering and re painting.
They rooms needed additional bedding/blankets as there were none and it was very cold.

2026-06-28 via Nuitee
S
Stephen solo_traveller au
1
Not very good
Pros:

I didn’t like anything, it was kept in shambles

Cons:

Because the plug sockets weren’t bolted properly there were brown stains in my towels and the room I stayed in smelled like mouldy water and sewage

2026-06-28 via Nuitee
P
Petite couple au
3
Poor Facilities. Will not be recommending for future stays. Horrible for competing athletes.
Pros:

Close to a Westfield, it made it easy to access groceries and food.
Close to the train station.
Easy Check-in and check-out process.

Cons:

The pictures uploaded of the accommodation suggest the space is clean; however, this is not the case.
Air-con units were filled with dust and mould; not a system worth turning on, especially when housing an athlete.
The bathroom was outdated and old. The drawers in this area were falling apart. Towels were only changed once during my entire stay at the accommodation; disgusting.
The kitchen and living area were the same as the bathroom; old and outdated. We had to replace multiple utensils in the accommodation due to rust and poor cleanliness. All the appliances worked, but they were just old.
The bedroom was a shame. The "double bed" was just two single beds pushed together, so it was not super comfy to sleep on. Old mattresses and crappy old pillows made for pretty poor sleep during my stay. No, Doona, just sheets with a random blanket. Not ideal for a winter stay. My side lamp didn't even have a light globe, so I didn't see the point in keeping it there?! Curtains tend to fall down and don't block out the morning light.
Didn't spend much time outside on the balcony. Was quite dirty.

2026-06-28 via Nuitee
S
Sarah couple au
3
Would not recommend to anyone and would definitely not stay there again.
Pros:

The location

Cons:

Was very dirty and bathroom was not the best with everything needing some tlc, no holder for the toilet paper, vanity was dirty, shower….balcony and chairs provided were old and falling to bits, looked like it hadn’t been cleaned for a couple of years with the drain full of dirt and hair, dishwasher looked like it was from the original build, to access the cups you needed a step, dining table had cracks in it and rust on the chairs. I could keep going but I won’t.
Over all not the best place to stay but at least the staff were great and the location suited.

2026-06-25 via Nuitee
D
Daniel solo_traveller au
5
Not terrible but wouldn’t stay again.
Pros:

Great location, great size. Staff were lovely!!

Cons:

Facilities were not as well kept as they could have been. Bathroom shower in the room was quite mouldy.

2026-06-22 via Nuitee
A
Alison solo_traveller au
5
2026-06-21 via Nuitee
S
Suresh solo_traveller au
10
2026-06-18 via Nuitee
S
Suresh solo_traveller au
10
Close to all the amnesties….
Pros:

Close to station and shopping center

Cons:

Nothing

2026-06-18 via Nuitee
S
shichen solo_traveller au
1
Pros:

Cons:

服务 环境

2026-06-17 via Nuitee
S
shichen solo_traveller au
1
2026-06-17 via Nuitee
L
Libi Babu family_with_children au
8
2026-06-16 via Nuitee
W
Whittaker solo_traveller au
1
Cons:

Property requires painting, clean the walls. Just needs a good tidy up

2026-06-15 via Nuitee
M
Megan solo_traveller au
7
2026-06-12 via Nuitee