Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Location is excellent
Service from the staff is exceptional
Cons:
Cleanliness issues noted
Room quality and comfort concerns

Categories

Cleanliness
5.94
Multiple reviews mentioned cleanliness issues, such as dirty rooms and facilities.
Service
8.91
Exceptional service from the staff was highlighted in several reviews.
Location
9.45
Consistently praised for its location near attractions and parks.
Room Quality
6.9
Reports of poor room conditions and issues with amenities.
Amenities
7.43
Some amenities were well-received, but there were complaints regarding comfort.
Value for Money
6.39
Comments indicated high prices relative to service and quality.
Food and Beverage
8.44
Food quality was appreciated, though some found buffet options lacking.
Overall Experience
8.11
General sentiment reflects a mix of positive and negative experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 05:06

Property Description

Luxurious Hotel with Golf Course Views

Gym and Spa Amenities: Stay active and relaxed during your stay with our on-site gym and spa facilities.

Modern and Comfortable Rooms: Enjoy a cozy stay in our air-conditioned rooms equipped with a laptop safe, satellite TV, minibar, and private bathroom. Wake up to stunning views of the golf course from most rooms.

Convenient Services: Take advantage of our Wi-Fi access, business center, concierge service, and on-site parking for a hassle-free experience.

Indulge in a luxurious getaway at Camino Real Puebla Angelopolis. Book now to experience the perfect blend of comfort and convenience.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PBC

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and costs USD 8 per 24 hours.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.7
Based on 1557 reviews
Cleanliness: 5.94
Service: 8.91
Location: 9.45
Room Quality: 6.9
Amenities: 7.43
Value for Money: 6.39
Food and Beverage: 8.44
Overall Experience: 8.11
A
ALEJANDRO family_with_children mx
7
.
Pros:

es un hotel tranquilo

Cons:

Que se olvidaban de las toallas, tenia que pedirlas todos los días

2026-05-19 via Nuitee
A
Antonio solo_traveller mx
4
Pros:

Las instalaciones bien

Cons:

La atención pésima, los alimentos en restaurante 50 min para recibirlos, solo dos Meseros atendiendo el restaurante.
Al entrar a la habitación no había toallas.
No se que les paso

2026-05-18 via Nuitee
I
Ibarra family_with_children mx
2
excelente ubicación, pero le falta mantenimiento al hotel
Pros:

la ubicación es excelente para el tipo de viaje que hicimos, un lugar muy seguro, altamente recomendable

Cons:

las habitaciones están muy descuidadas, las persianas rotas, la alfombra sin aspirar, las toallas muy viejas y hasta grises en lugar de blancas, el nombre del hotel es muy bueno y la calidad bajó mucho.

2026-05-18 via Nuitee
E
edgar couple mx
4
2026-05-18 via Nuitee
A
Adriana solo_traveller mx
10
RUMBO A MÉRIDA...
Pros:

El colchón

Cons:

Las almohadas

2026-05-12 via Nuitee
A
Alcaraz solo_traveller mx
10
Excelente todo!
Pros:

Desde nuestra llevadas, fueron muy amables los bellboys, las recepción y las amas de llaves.
El personal del restaurante súper amables y muy atentos y amigables con mi hijo.
Nos dieron todas las atenciones en todo momento.
Las instalaciones muy limpias y excelente alberca para pasar el rato con la familia y desayunar al aire libre con una hermosa vista.
Muchas gracias!

2026-05-12 via Nuitee
P
Patricio couple es
1
Pesimo servicio y atención
Pros:

La atención del parking

Cons:

La atención de recepción d el personal de la mañana es pésima me todo en la torre dos y toda la habitación sucia el baño está manchado por qué no se usa no tenía cortinas claras y al abrir la la cortina todo te ven al
Pedir de cenar el tiempo es mucho de espera y mando de la televisión lo tuve cambiar 2 veces.

2026-05-12 via Nuitee
J
Jorge solo_traveller mx
10
2026-05-12 via Nuitee
G
Guadalupe Anahi solo_traveller mx
10
2026-05-11 via Nuitee
F
Fernando solo_traveller pl
6
Pros:

I liked almost everything

Cons:

When we arrived we didn't have phone in our room.

2026-05-09 via Nuitee
A
Angelica solo_traveller mx
9
Pros:

X

Cons:

La comida

2026-05-06 via Nuitee
L
Lucina solo_traveller mx
9
Pros:

La atención

Cons:

No hay variedad de platillos en el restaurante

2026-05-06 via Nuitee
O
Olivia family_with_children mx
8
Too fancy for an everyday gal like me.
Pros:

The hotel was clean. At a good location.

Cons:

Parking was a fee and I wasn't expecting to allow a valet driver to park my car and have to wait for it again if I needed to leave the hotel. This should be stated somewhere ahead of time. I wouldn't have rented the room with them. To me the valet was too much. The room bath tub plug didn't work. The hotel rooms are behind an inside restaurant and the it was a long way to get to the elevator. The place had the feeling of being too fancy for my one night stay.

2026-05-05 via Nuitee
J
José solo_traveller mx
5
Servicio malo
Pros:

El personal del restaurante amable

Cons:

La las alfombras muy sucias una de las habitaciones que renté ni siquiera le hicieron el aseo las cortinas muy sucias sus ventanas muy sucias el personal del ballet parking parece que hace favor en entregar los autos con una cara de pocos amigos sobre todo el peloncito sus puertas del baño parecen sarcófagos rechinan feo sus espejos
manuales no sirven espero que le pongan atención la próxima visita va a ser para ver si ya pusieron atención a su a sus servicios que venden

2026-05-04 via Nuitee
R
Rodrigo solo_traveller us
1
Pros:

Nothing

Cons:

The room we had was too old. The price for the room was not according to the facility. It was too expensive

2026-05-03 via Nuitee
G
Gabriela solo_traveller mx
9
Pros:

Cómodo, solo creo que falta modernizar el mobiliario esta muy viejo, excelente la atención del personal y muy limpio, tiene una excelente vista.

Cons:

El mobiliario esta un poco viejo, falta modernizarlo un poco en las habitaciones

2026-05-03 via Nuitee
R
Rich Rivera solo_traveller us
9
2026-05-03 via Nuitee
S
Steaven Antonio couple gt
8
2026-05-01 via Nuitee
G
González Ogazón couple mx
3
mala experiencia no regreso
Pros:

la vista a la ciudad de ahi en fuera no ofrece mucho el hotel, quede un poco desepcionada por la calidad que tiene ya que es de cadena alta

Cons:

las camas muy duras, las habitaciones super sucias alfombra con mal olor , los baños no salia el agua caliente de manera rapida, la comida muy sin sabor,

2026-04-28 via Nuitee
L
Lorena couple mx
8
2026-04-27 via Nuitee