Hyatt Place Madison/Downtown

Hotels
Hyatt Place
9 (659 reviews)
333 West Washington Avenue , Madison , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Great location
Cons:
High parking charge
Bathroom size issues

Categories

Cleanliness
8.89
Overall clean and well-presented, though minor issues with clogged tub mentioned.
Service
9.36
Staff were friendly, accommodating, and went above and beyond to ensure guest satisfaction.
Location
9.4
Conveniently located near downtown activities and attractions.
Room Quality
8.85
Rooms were spacious and comfortable; some feedback on bed comfort.
Amenities
8.88
Amenities were satisfactory, with good breakfast options.
Value for Money
8.34
Parking charge considered high by some guests; overall decent value.
Food and Beverage
8.89
Breakfast provided a good selection; overall satisfaction stated.
Overall Experience
9.36
Positive experiences with staff and overall stay; would recommend.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:54

Property Description

Central Location near Wisconsin State Capitol
Located just a short 5-minute walk from the Wisconsin State Capitol building, Hyatt Place Madison/Downtown offers convenience and comfort for your stay in Madison.

On-Site Dining and Indoor Pool
Enjoy the luxury of multiple dining options right at the hotel and take a relaxing dip in the indoor pool. Plus, stay connected with free WiFi and unwind in front of a 42-inch flat-screen TV in every room.

Convenience and Comfort
With amenities like a sofa bed, refrigerator, coffeemaker, and private bathrooms with free toiletries, Hyatt Place ensures a comfortable and convenient stay. Don't forget to make use of the fitness center and other facilities during your visit.

Ready to experience the best of Madison? Book your stay at Hyatt Place Madison/Downtown now!

Important information:

Please note that only dogs are allowed on property.

Parking information:
Covered garage available. Maximum clearance is 80 inches (80 in) - most full-size vans will not clear. Garage cannot accommodate RV's, panel trucks, moving trucks, or trailers.

The property will be going cashless beginning February 1, 2022.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MSN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

9
Based on 659 reviews
Cleanliness: 8.89
Service: 9.36
Location: 9.4
Room Quality: 8.85
Amenities: 8.88
Value for Money: 8.34
Food and Beverage: 8.89
Overall Experience: 9.36
M
Mayra family_with_children mx
10
Pros:

Perfecto

2026-07-24 via Nuitee
W
Wendy couple us
9
2026-07-18 via Nuitee
R
Regina solo_traveller us
10
Pros:

The gentlemen at the front desk (from Italy, I’m sorry I can’t remember his name) was the nicest, most helpful and welcoming person I met at the hotel. Everyone was nice, but he went above and beyond.

2026-07-16 via Nuitee
L
LombardMark Family Lombard, DuPage County, Illinois
10
A hotel chain with integrity…
Pros:

We went to art on the square and the hotel was a convenient distance from the capital. The room had an accessible roll-in shower and had enough room for a scooter. Wonderful!

2026-07-15 via Tripadvisor
M
mjshore2003 NONE Brookfield, Wisconsin
8
Good Hyatt near the state capitol
Pros:

Standard Hyatt near the state capitol. Underground parking not unreasonable price (used to be free). Fridge in room is convenient. Simple but adequate breakfast offering.

2026-07-15 via Tripadvisor
M
Michelle solo_traveller us
5
2026-07-14 via Nuitee
P
Patrick couple us
9
2026-07-13 via Nuitee
D
Diana couple us
1
Ended being charged the walk in price whitch was double than on the app, the supervisor never answered my email.
Pros:

The front desk supervisor was one of the most incompetent person i ever meet in my life

Cons:

Booked thru the booking.com, got there and made me wait for 1 and half for the incompetent supervisor to come and open the system to find my reservation, even when I had to confirmation and payment on my phone

2026-07-13 via Nuitee
W
William couple us
3
Very poor staff communication
Pros:

Breakfast was fine

Cons:

Communication with staff was less than optimal. Our microwave caught fire. The service department was fast and efficient and tried to replace it but the new model did not fit and they provided us with a countertop replacement. The front desk staff tried to give us a new room (at our request), but they were all booked. They then said that they would adjust the bill to reflect the problem. Even though I reminded the front desk staff (manager) re the adjustment to the bill several days before checking out - there was no record of the fire in our account, no mention of an adjustment. Staff said they would fix this. A second staff member the next day was unable to do anything. Again, at checkout there was no adjustment to the bill, with the staff member saying that they would contact us within a day. No follow up contact. Three calls to the hotel were not returned. I finally received a call back from someone who did not know anything about the incident. They offered points to be deposited in my account. This didn't happen. A follow up call resulted in another person saying that points would be deposited in account. I tried to access my account and was told that it had been closed in 2016 (!) and obviously no points were deposited. While the location of this hotel was great, we will not be returning to it due to the very poor staff communication.

2026-07-11 via Nuitee
3
310terrik NONE Bridgewater, New Jersey
10
Great family location
Pros:

What’s great location! We only stay here when visiting Madison. Everything is so nice and the staff are so friendly. This trip we had 2 small children and a dog and we never felt like we were an issue for them. One front desk staff said she likes the energy our little boys brought!!

2026-07-09 via Tripadvisor
J
Jeffrey couple us
10
Great location and place to stay in Madison
Pros:

Clean and close to the square

Cons:

Mattress was a little bit soft for me.

2026-07-01 via Nuitee
R
Raquel solo_traveller us
10
2026-06-29 via Nuitee
H
hotelpro2614 NONE
10
Great location friendly staff
Pros:

The hotel was a convenient location, rooms were spacious and clean. Breakfast could use some improvement in selection. Forest at the front desk is very kind and helpful

2026-06-22 via Tripadvisor
J
jackkZ3332EE NONE
2
Friendly staff and great location
Pros:

The Hyatt Place was perfect for our visit. The staff at the front desk was friendly and very helpful.

The location was ideal, since we were visiting Madison for a biking vacation. We were able to park the car and bike directly from the hotel. There is safe and easy access to the Capital City Trail and the Southwest Commuter Path from the hotel. It is also an easy walk to restaurants near the capital building and along State Street.

The rooms were clean and large enough to store our bikes. There were a lot of kids and some dogs on our floor, but noise was never an issue. The kids seemed to like the pool on the first floor.

We are already planning to return next year.

2026-06-22 via Tripadvisor
J
Juan extended_group us
10
2026-06-22 via Nuitee
S
satyenv2020 NONE Saint Louis, Missouri
10
Meeting expectations is a good thing
Pros:

Very nice budget-friendly hotel in Downtown just blocks from both the Capitol building and the UW campus. Hotel is clean and the room was very comfortable. The 2-Queen room was plenty spacious, which left two taller individuals were very comfortable with room to stretch out. Breakfast was good. Nothing stood out so it was right where it should be for the price.

2026-06-18 via Tripadvisor
A
Ashley family_with_children us
10
2026-06-18 via Nuitee
T
Tracy solo_traveller us
10
Pros:

Great location! Friendly staff, and the room was clean and spacious!

2026-06-17 via Nuitee
D
Daniel extended_group us
10
2026-06-16 via Nuitee
L
Lillien solo_traveller us
9
2026-06-14 via Nuitee