PrideInn Hotel Diani

Hotels
8.1 (697 reviews)
66969 , Diani Beach , ke

listing image 1
Show all photos
Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly/helpful staff
Clean rooms (many reviews)
Good breakfast and food variety
Swimming pool
Convenient location (close to airport/central)
Good value for money
Quick staff response
Suitable for short/transit stays
Cons:
Noise from nearby church/events and occasional loud music
No hot water reported in some rooms
Card/key access problems requiring staff assistance
Some rooms small/compact and less equipped than expected
Occasional pump/machine noise
Limited food selection for some guests
Not beachfront / disappointment if expecting sea view

Categories

Cleanliness
8
Multiple reviews praise clean rooms and atmosphere, though a few guests reported an unclean room and access-related issues affecting perceived cleanliness.
Service
8.8
Staff repeatedly described as helpful, friendly and quick to respond (named staff praised); a few service issues noted (card/key entry problems, handling of maintenance reports) but overall very positive.
Location
8.2
Location is convenient (close to airport, central, near beaches) and easily located; some guests disappointed by lack of beachfront view and occasional noise from nearby church/activity.
Room Quality
7
Rooms are generally described as clean and functional but several reports of compact/smaller-than-expected rooms, no hot water, pump/machine noise and card access problems lowered the score.
Amenities
8.1
Amenities such as the pool and basic utilities are appreciated and frequently mentioned positively; occasional noise from on-site church/events noted but pool and transit-friendly facilities are positives.
Value for Money
8.3
Many guests state the hotel is good value, reasonably priced with quality food and services; a few comments suggest some limitations but overall seen as worth the price.
Food and Beverage
8.5
Breakfast and food praised frequently (variety, diabetic-friendly options, welcome juice), though a few guests noted limited selection at times.
Overall Experience
7.9
Overall sentiment leans positive with many repeat guests and strong staff/service mentions, tempered by isolated issues (noise, hot water, room size) that reduce the overall score slightly.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:20

Property Description

Luxurious Accommodation: PrideInn Hotel Diani offers free WiFi and air-conditioned rooms with flat-screen TVs, ensuring a comfortable stay for guests. Some units even have a cozy seating area for relaxation.

Fantastic Amenities: Guests can take advantage of the outdoor pool, on-site restaurant, and bar for ultimate enjoyment. Additionally, free private parking and a 24-hour front desk are available for convenience.

Prime Location: Situated in Diani Beach, guests can easily access popular attractions like Diani Beach Shopping Centre and Colobus Conservation. For travelers, Moi Airport is just 28 km away.

Experience luxury and convenience at PrideInn Hotel Diani - book your stay now!

Important information:

Please note that the hotel will be closing on 14th February 2022 for a full refurbishment and won't be able to accommodate any guests until its reopening on 14th April 2022.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MBA

Location

Guest Reviews

8.1
Based on 697 reviews
Cleanliness: 8
Service: 8.8
Location: 8.2
Room Quality: 7
Amenities: 8.1
Value for Money: 8.3
Food and Beverage: 8.5
Overall Experience: 7.9
M
Moraa • couple • ke
5
Pros:

The staff were helpful though it was smaller than expected

Cons:

It was smaller and less equipped as the other proteins

2026-08-07 • via Nuitee
K
KURIA • solo_traveller • ke
9
Pros:

Service is good, breakfast is goodnand affordable and the rooms have all the basic utilities and they are clean

Cons:

It was value fir money

2026-08-05 • via Nuitee
M
Mukonzo • extended_group • ke
10
2026-08-05 • via Nuitee
G
Gloria • couple • au
8
Pros:

I booked the hotel for my parents and they absolutely enjoyed their stay. They said that the staff were super helpful and friendly, the room so clean and the food was great. My mum was especially impressed by the variety of food available especially because she’s a diabetic and all very reasonably priced. They highly recommended this hotel and would be happy to stay with them again.

2026-08-05 • via Nuitee
M
Mwende • family_with_children • ke
10
2026-08-04 • via Nuitee
J
JACKLINE MAPENZI • family_with_children • lu
8
General the staff are amazing and kind, Yvonne,Ann,Simon and Gladys also the rest too were good.
Pros:

The breakfast was excellent, especially the coconut person peas,beans and mahamri.

Cons:

There was so much noise from the nearby church 😅 and loud music. I guess it's not the hotels problem since its someone's business also we understand anyway.

2026-08-03 • via Nuitee
C
Christopher • solo_traveller • ke
8
2026-08-02 • via Nuitee
A
Aleksandra • extended_group • pl
10
Niesamowity czas, super miejsce, stosunek jakości do ceny świetny!
Pros:

Bardzo miła obsługa, na najwyższym poziomie!

2026-08-02 • via Nuitee
M
Mr&mrs • couple • ke
10
2026-07-25 • via Nuitee
A
Alvaro • solo_traveller • es
2
Cons:

There was no hot water, the room was not very clean and every time I wanted to enter my room I had to go down to the reception for someone to come with me and open the room with a master card since my card would never work

2026-07-24 • via Nuitee
Z
Zion • couple • ke
10
I loved it so much!
Pros:

The food
The rooms were very clean
The swimming pool was great
Their workers are very kind and friendly
They are quick to respond

Cons:

Nothing

2026-07-23 • via Nuitee
M
Muriithi • solo_traveller • ke
9
Pros:

Close proximity to the airport, friendly staff, comfortable rooms and loved the option to pick the floor, the pool was also nice

Cons:

N/A

2026-07-22 • via Nuitee
R
Rahedi • couple • ke
8
Short and stass free
Pros:

Known brand easily located

Cons:

Location and staff

2026-07-20 • via Nuitee
S
Salman • solo_traveller • ke
10
Pros:

It was awesome the rooms pool food all was perfect 👌 I rate it 💯

2026-07-19 • via Nuitee
B
Bartosz • solo_traveller • pl
10
2026-07-18 • via Nuitee
M
MOTAUNG • solo_traveller • ke
5
2026-07-16 • via Nuitee
D
Denyo Urio • extended_group • tz
8
Worth the Price.
Cons:

The room was cool....but there some sort of machine or pump noise until we reported to staff.
Other thing there were no hot water in the bathroom.

2026-07-16 • via Nuitee
M
Martyn • couple • gb
8
2026-07-15 • via Nuitee
C
Charles • solo_traveller • ke
8
Pros:

Accessibility

Cons:

A little bit compact especially weekend

2026-07-14 • via Nuitee
J
Joseph • solo_traveller • ke
10
Pros:

Helpful staff

2026-07-13 • via Nuitee