Prairie Crest Medicine Hat by IHG

Hotels
9 (1300 reviews)
20 Strachan Court SE , Medicine Hat , ca

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast
Value for money
Clean rooms
Cons:
Noise from highway
Some cleanliness issues
Limited pillow options

Categories

Cleanliness
8.39
Several reviews mention cleanliness positively, but some noted issues such as hair in the bathroom.
Service
9.36
The staff were described as friendly, accommodating, and providing great service.
Location
8.9
The hotel is conveniently located near Highway 1, which was a plus for travelers.
Room Quality
8.35
Some issues with noise from the highway and room size were mentioned, but overall comfort was noted.
Amenities
8.88
Types of amenities like breakfast were positively described, but others were not explicitly covered.
Value for Money
9.34
Multiple reviews praised the overall value for the price paid.
Food and Beverage
9.39
Breakfast options received many positive comments, enhancing the overall experience.
Overall Experience
9.36
General sentiment indicates a strong likelihood of returning based on positive experiences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 14:26

Property Description

Unique Gaming Experience
Enjoy a Playstation 3 gaming system in each room at Home Inn Express Medicine Hat, perfect for relaxing after a day of exploring.

Convenient Amenities
Indulge in a complimentary breakfast with a variety of options and take advantage of the 24-hour coffee bar, free WiFi, and guest laundry facility.

Ideal Location
Situated near popular attractions like Medicine Hat Mall and Desert Blume Golf Course, our hotel is the perfect choice for both leisure and business travelers.

Book your stay at Home Inn Express Medicine Hat now to experience comfort and convenience during your visit to Medicine Hat!

Important information:

Guests under the age of 18 can only check in with a parent or official guardian.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YXH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed. No extra charges.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 1300 reviews
Cleanliness: 8.39
Service: 9.36
Location: 8.9
Room Quality: 8.35
Amenities: 8.88
Value for Money: 9.34
Food and Beverage: 9.39
Overall Experience: 9.36
K
Keith solo_traveller ca
4
2026-06-27 via Nuitee
S
Scott solo_traveller ca
9
Pros:

Everything about the hotel was great. Comfortable bed and good breakfast.

Cons:

You do get noise from the highway at times.

2026-06-26 via Nuitee
J
Jerry solo_traveller ca
10
Pros:

Clean

Cons:

None

2026-06-23 via Nuitee
R
Rainer couple ca
10
Comfortable stay in a clean environment with a good breakfast
Pros:

Comfortable stay with good breakfast.

Cons:

None

2026-06-22 via Nuitee
P
P.J solo_traveller ca
9
Pros:

We stayed in the king room.. it was very clean and comfortable. The breakfast was very nice.

2026-06-21 via Nuitee
S
Sarah solo_traveller de
9
Pros:

Gemütliches und sauberes Zimmer.

2026-06-19 via Nuitee
V
Valerie couple ca
10
2026-06-19 via Nuitee
V
Virginia couple ca
10
Very comfortable
Pros:

Staff was friendly and helpful. Great breakfast and a great price.

2026-06-16 via Nuitee
D
Dwight solo_traveller ca
8
Good but not great
Pros:

Clean. Rates were good

Cons:

Check in process was slow. Minimum standard toiletries and coffee in room. Breakfast area is very small

2026-06-16 via Nuitee
L
Linda solo_traveller ca
10
2026-06-10 via Nuitee
J
Jana solo_traveller us
10
Nice stay
Pros:

Single rooms were comfortable, clean and Goldilocks size (not too big or too small). Breakfast was also good.

2026-06-07 via Nuitee
G
Gerelmaa family_with_children ca
10
Overall stay was pleasant, exceptional care of our gluten-free breakfast. Thank you
Pros:

We are celiac. Staff was very careful in preventing cross contamination. And she was very knowledgeable about gluten allergy.

Cons:

We were confirmed via email that we can check in at 3 pm. However although we showed the email confirmation, one of staff members was very defensive saying that they do not get this confirmation. And our room is not ready because check in time is 4 pm. We had to go somewhere to wait for 4 pm. Shortly we received a message that our room is ready. I think staff could have better handled this situation. If there is a miscommunication between hotel and Booking.com site, it should be acknowledged rather than rudely denying any knowledge. If we knew that we cannot checkin before 4 pm, we would add other activities in our plans, but after waiting for 15 minutes for other two coustomers to be checked in (why they had their room ready?) because the hotel computer was glitching, we ended up with the news that our room is not ready in quite rude and strict manner. While we were very polite and just showed the confirmation email. Other staff member was apologizing and we totally understand that some things are out of control of the hotel. But the way how one of staff handled this and treated us was quite frustrating.

2026-06-01 via Nuitee
S
Sheila solo_traveller ca
9
Nice staff and clean hotel.
Pros:

Very friendly staff and very clean. Great location and love that the hotel allows pets at no extra cost so will bring my dog next time for sure. Decent hot breakfast and quite comfortable bed.

Cons:

The only thing I wish is the windows had light curtains under the blackout drapes on the main level so I can open the curtains for some natural light without people from the parking looking in.

2026-05-28 via Nuitee
D
Diane extended_group ca
8
Pros:

The breakfast was terrible. Terrible selection and what was there was dried out. The selection could have been better like having cheese slices for the egg and English muffins

2026-05-23 via Nuitee
M
Marianne solo_traveller ca
10
Pros:

Friendly and welcoming staffs
Room super clean

2026-05-21 via Nuitee
M
Maria Paula couple ca
9
Pros:

Staff, cleanliness, location

2026-05-20 via Nuitee
J
Janice solo_traveller ca
10
2026-05-16 via Nuitee
R
Rabe couple ca
7
2026-05-16 via Nuitee
B
Bill extended_group ca
9
2026-05-07 via Nuitee
S
Shawn couple ca
7
2026-04-22 via Nuitee