Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Room service
Heating
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable beds
Cons:
Small bathrooms
Limited breakfast options
Noise issues

Categories

Cleanliness
6.39
Several reviews mentioned cleanliness positively, but issues with small bathrooms and noise reduced the score.
Service
7.86
Staff were described as friendly and helpful in multiple reviews.
Location
8.4
Location received consistent praise across reviews for its convenience and central position.
Room Quality
6.35
Mixed sentiments regarding room size and comfort, with some complaints about noise and location of the rooms.
Amenities
6.88
Amenities mentioned were satisfactory, though some improvements noted needed in breakfast and common areas.
Value for Money
7.34
Good value was stated for the price paid, specifically in relation to location and service.
Food and Beverage
5.89
Breakfast received criticism for limited options while several reviews mentioned the quality of what was available.
Overall Experience
6.86
Overall experience was generally positive, with some reservations affecting the score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 01:05

Property Description

Convenient Location
Located just 200 metres from Paddington Tube Station, Dolphin Hotel in Norfolk Square offers easy access to transportation and nearby attractions.

Comfortable Rooms
Each room at Dolphin Hotel features a private bathroom, tea/coffee facilities, and a fridge for convenience. Please note there is no lift at the hotel.

Complimentary Breakfast and 24-Hour Beverages
Start your day with a complimentary breakfast in the bright breakfast room. Enjoy 24-hour access to hot beverages and soft drinks. Additionally, various dining options are available within walking distance.

Experience comfort and convenience at Dolphin Hotel. Book now for an unforgettable stay!

Important information:

Please note that the elevator is unavailable at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HER

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7
Based on 1688 reviews
Cleanliness: 6.39
Service: 7.86
Location: 8.4
Room Quality: 6.35
Amenities: 6.88
Value for Money: 7.34
Food and Beverage: 5.89
Overall Experience: 6.86
H
Hany • family_with_children • eg
8
We enjoyed it
Pros:

Excellent location friendly staff

Cons:

No lift no Air condition the weather was extremely hot

2026-07-25 • via Nuitee
D
David • solo_traveller • jp
8
2026-07-22 • via Nuitee
A
Annemarie • couple • nl
9
Prima voor een paar dagen London, let op de schoonmaak!
Pros:

De ligging in London. Kamers oud maar prima voor dit soort hotels. Erg warm, ventilator op de kamer hielp een beetje.

Cons:

Een oud pand met deels heel heel oude vloerbedekking en gordijnen is altijd muf en sticky…
Risico op ongedierte is dan ook groot….( nu alleen maar mieren)…

2026-07-19 • via Nuitee
A
Andreas • solo_traveller • de
8
Pros:

Die lage war hervorragend

Cons:

-

2026-07-19 • via Nuitee
Z
Zarranz • solo_traveller • es
10
Pros:

La ubicación

Cons:

No hay ascensor. Estábamos en la 3a planta y era complicado.

2026-07-19 • via Nuitee
J
Jill • couple • gb
8
Clean & tidy, great location, basket of fruit was a lovely touch.
Pros:

Loved its location for Hyde Park

2026-07-17 • via Nuitee
T
Thaise • extended_group • mt
10
2026-07-14 • via Nuitee
A
Agnieszka • family_with_children • pl
6
Hotel w porządku, było czysto, jedyny minus brak windy i walizki musiałam wnosić po schodach.
Pros:

Śniadanie było w porządku, w postaci bufetu do wyboru.

Cons:

Mógłby być większy wybór potraw.

2026-07-13 • via Nuitee
S
Sue • extended_group • gb
2
The worst hotel I’ve ever stayed in. Would definitely not recommend. We left after 1 night.
Pros:

The location

Cons:

The upper rooms were like a sauna. The stairs were steep and the carpet was disgusting. The staff were non communicative! Someone threw a glass from a window as we were leaving.

2026-07-12 • via Nuitee
D
Dulce • extended_group • mx
9
Pros:

el desayuno muy acorde, el horario limitado

2026-07-11 • via Nuitee
M
madaev43rus • solo_traveller • us
1
2026-07-10 • via Nuitee
S
Sheila • solo_traveller • us
7
Perfect location.
Pros:

You can't beat the location. I had a single room. The first one was on the ground floor at the back, and the rumble of the underground was loud enough to make the windows and doors rattle. I moved to the third floor, which was a much nicer room. However, the stairs are a challenge! The staff was very helpful.

2026-07-10 • via Nuitee
H
Horswell • solo_traveller • gb
4
V hot basic facilities. Breakfast limited choice and space
Pros:

Location

Cons:

Too hot
Shower head faulty

2026-07-10 • via Nuitee
R
Rosemary • solo_traveller • gb
9
2026-07-08 • via Nuitee
D
Didrine • solo_traveller • mq
9
2026-07-06 • via Nuitee
P
pieter • family_with_children • nl
7
Pros:

The hotel is located just around the corner from Paddington Station. From the outside, it looks absolutely charming. The breakfast was very simple and served in a small basement dining room—basic, but still quite cozy and full of character.

2026-07-03 • via Nuitee
Z
zuccari • couple • it
7
2026-07-03 • via Nuitee
F
finnm715 • Couples
10
Dolphin Hotel Review
Pros:

Fantastic weekend at the Dolphin. Room was great, breakfast was lovely and had an enjoyable couple of nights in the pub. Kent and the team made for a top weekend.

2026-06-30 • via Tripadvisor
P
Pasi • solo_traveller • fi
7
2026-06-30 • via Nuitee
A
anne • extended_group • gb
8
A lovely welcome, a first floor room with a balcony. A small but perfectly suitable room with clean shower room.
Pros:

Extremely close to Paddington station, and the surrounding area had plenty of facilities.

Cons:

Due to the age of the property, narrow stairs and no lift .

2026-06-30 • via Nuitee