Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Great location near attractions
Friendly and helpful staff
Clean and functional accommodations
Cons:
Cleanliness issues in some reviews
Breakfast options need improvement
Room layout can be awkward

Categories

Cleanliness
7.39
Some reviews mention unusual odors and cleanliness issues in specific areas.
Service
8.86
The service is frequently praised as friendly and helpful.
Location
8.9
The hotel is well-located near attractions and easily accessible.
Room Quality
7.85
Rooms are described as equipped but sometimes cramped, with some complaints about layout.
Amenities
7.88
Amenities are generally satisfactory with basic offerings.
Value for Money
7.84
Value for money is regarded as acceptable for the location.
Food and Beverage
7.39
Breakfast has varied reviews, with comments about limited options.
Overall Experience
7.86
Overall experience aligns well with expectations of a mid-range hotel.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 23:28

Property Description

Luxurious Accommodation
Hotel Cairoli offers stylish guest rooms with modern amenities such as Wi-Fi access, satellite TV, and a minibar. Each room is adorned with a collection of contemporary art, creating a unique and elegant ambiance.

Wellness and Leisure Facilities
Guests can indulge in relaxation at the hotel's gym, offering massages and treatments upon request. Additionally, there is a TV lounge, a modern conference room, and a reading room, providing ample opportunities for both leisure and business travelers.

Prime Location
Conveniently situated in central Genoa, Hotel Cairoli is a stone's throw away from San Siro Cathedral and the Genoa Aquarium. With 24-hour reception and proximity to Genoa Station and Strada Nuova museums, the hotel ensures a seamless and memorable stay.

Book now to experience the perfect blend of luxury and convenience at Hotel Cairoli.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GOA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for € 10 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 23 per day.

Location

Guest Reviews

8
Based on 1758 reviews
Cleanliness: 7.39
Service: 8.86
Location: 8.9
Room Quality: 7.85
Amenities: 7.88
Value for Money: 7.84
Food and Beverage: 7.39
Overall Experience: 7.86
M
Martina family_with_children it
7
2026-05-23 via Nuitee
K
Kerstin solo_traveller de
5
Kalt und laut, dafür Lage gut
Pros:

Die Lage

Cons:

Die Wohnung war extrem kalt. Keine richtigen Bettdecken. Da die Fenster gefühlt einglasig waren, kam der Lärm von draußen rein. Extrem laut war es jedoch nicht.
Nur die Innenwände sind so dünn, nebenan ist der Essbereich gewesen. Dort wurden Geschirr und Besteck morgens vorbereitet und war sehr extrem laut im Schlafzimmer zu hören. Das hatte richtig gestört.

2026-05-23 via Nuitee
P
Pascalou solo_traveller fr
8
2026-05-22 via Nuitee
D
Davide family_with_children it
8
2026-05-22 via Nuitee
S
Stella Maris solo_traveller ar
2
Pros:

Lo único algo rescatable es la ubicación del edificio en el que se encuentra el hotel, ya que el hotel ocupa 3 y 4 piso de un edición de oficinas abiertas al público

Cons:

No lo recomiendo. Pésima atención. Falta total de higiene. Olor a baño en toda la habitación. La supuesta terraza que se ofrece es un espacio con sillas sucias, si mantenimiento. Realmente el hotel no creo cumpla con las expectativas de nadie.

2026-05-22 via Nuitee
R
roberto solo_traveller it
8
Pros:

Hotel Cairoli è veramente in una posizione strategica per muoversi a piedi nel centro cittadino...tranquillo e silenzioso..le camere un po piccole ma pulite.

Cons:

Se piove di notte e al mattino no il terrazzo andrebbe asciugato meglio.

2026-05-20 via Nuitee
P
Philippe extended_group fr
9
Il n'est pas possible de s'ennuyer.
Pros:

L'avenue Cairoli, et donc l'hôtel, est à un carrefour entre le port antique et le centre historique. Ceci permet de se déplacer facilement, néanmoins avec le plan de la ville. Concernant l'hôtel proprement dit, ma chambre était confortable juste ce qu'il faut pour passer un agréable séjour. Le personnel est très attentif, le petit-déjeuner suffisamment varié pour que chacun y trouve son compte. L'ascenseur antique ajoute au côté dépaysement total. Il est étroit mais fonctionne parfaitement.

Cons:

Rien.

2026-05-18 via Nuitee
S
saade couple ar
9
Pros:

Nos gustó todo, la ubicación, el edificio, las instalaciones, habitaciones, cama, colchón, baño, el desayuno, la limpieza, confort y orden. Todo muy bueno. Excelente.

Cons:

El personal que atiende el hotel si bien es correcta, es fría. Uno espera algo más, y más cuando uno no conoce la ciudad. Además la persona encargada del desayuno fue desagradable su comportamiento agresivo y uraño arruinaba la excelente sala de desayuno y lo que brindaban.

2026-05-17 via Nuitee
C
celine solo_traveller fr
7
Séjour agréable.
Pros:

hôtel bien situé. Personnel agréable parlant français. Hôtel calme. Présence d'un mini frigo dans la chambre.

Cons:

cabine de douche une peu petite. Légères fuites au niveau du pommeau de douche et du bidet. Le couvre lit devrait être changé.

2026-05-16 via Nuitee
C
Caterina family_with_children it
8
Piccolo ma dritto al cuore
Pros:

L'ascensore vintage
La struttura d'epoca

2026-05-14 via Nuitee
R
Robert solo_traveller gb
8
Excellent stay.
Pros:

The hotel has a great location for tourists as it is walking distance to almost all sites of interest.Its based in the 'old town'. The hotel itself is a very good 3 star, nice welcome, comfortable stay, nice decor and clean. All in all very good and good value.

Cons:

Lift is small, a minor point.

2026-05-13 via Nuitee
F
Ferrari solo_traveller it
8
Una notte a Genova
Pros:

Posizione nella via dei Rolli, comoda a tutto il centro storico. Colazione abbastanza varia, presenti anche i biscotti di 3 tipi diversi, una parte salata e la frutta fresca.

Cons:

Il parcheggio con cui erano convenzionati aveva disponibilità molto limitata per il ritiro dell' auto e questa informazione ci è stata data solo una volta parcheggiata l' auto. Visto che ci creava non pochi problemi per il rientro a casa , abbiamo optato per altro parcheggio

2026-05-13 via Nuitee
E
elisabeth couple nl
8
Voor 1 of 2 nachten oke
Pros:

Ligging en uitstekende ontbijt

Cons:

Kleine kamer en nog een extra trap op

2026-05-09 via Nuitee
A
Armelle couple fr
9
Très bien
Pros:

Petit déjeuner, la terrasse, très bien situé dans le centre ville historique.

Cons:

Rien

2026-05-09 via Nuitee
W
William solo_traveller ca
7
2026-05-05 via Nuitee
R
Rossella solo_traveller it
10
Non potevo sperare niente di meglio
Pros:

Molto accogliente, confortevole, comoda e in ottima posizione

2026-05-05 via Nuitee
Y
Yolanda couple us
10
This was a great location and breakfast was delicious.. we enjoyed to be able to set out side with our friends.
Pros:

Location

Cons:

NA

2026-05-05 via Nuitee
S
Salvatore Malara family_with_children it
8
Posizione eccellente
Pros:

Posizione eccellente, staff cordiale e disponibile.

Cons:

Un po’ scomodo salire in Hotel al terzo piano con il passeggino (ascensore piccolino). Colazione sufficiente ma migliorabile.

2026-05-04 via Nuitee
A
Alessandra couple it
7
2026-05-03 via Nuitee
E
Elsa Irene solo_traveller ar
9
Pros:

Es acogedor, creativo en su diseño

Cons:

Por mi edad edad!! Las escaleras

2026-05-03 via Nuitee