Hotel Phoenix

Hotels
9.2 (178 reviews)
Laugavegur 140 , Reykjavík , is

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Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Express check-in/check-out
Airport shuttle
Safety deposit box
Non-smoking throughout
Daily housekeeping
See all facilities

Review Highlights

Pros:
Excellent service
Great location
Comfortable rooms
Delicious breakfast
Cons:
Limited amenities

Categories

Cleanliness
9.14
Overall sentiment on cleanliness is positive, with mentions of great cleanliness in several reviews.
Service
9.51
Consistently highlighted as friendly and helpful, contributing to a warm atmosphere.
Location
9.45
Multiple reviews praised the convenient and central location across various comments.
Room Quality
9.1
Rooms reported as large and comfortable, with positive sentiments noted.
Amenities
8.63
Some missing amenities were mentioned, such as a refrigerator in the room.
Value for Money
9.09
Reviews reflected good value, especially considering the quality of service and amenities.
Food and Beverage
9.34
Breakfast particularly appreciated, with diverse offerings and great taste.
Overall Experience
9.31
Overall experience was highly rated due to service, location, and comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 03:17

Property Description

Prime Location on Laugavegur Street
Located on Reykjavík’s bustling main street, Laugavegur, Hotel Phoenix offers a prime location just 250 metres from the picturesque waterfront promenade.

Tastefully Designed Rooms
Indulge in an intimate setting with tastefully decorated rooms at Hotel Phoenix. Each room is uniquely adorned with classic décor and furnishings, ensuring a comfortable stay. Amenities include satellite TV, a cozy seating area, and a private bathroom for your convenience.

Convenient Amenities and Services
Experience hassle-free travel with free parking and the option to book sightseeing tours directly at the hotel. With the Hlemmur Bus Stop a mere 100 metres away and attractions like Reykjavík Art Museum Hafnarhús within a 5-minute walk, your stay at Hotel Phoenix promises both comfort and convenience.

Ready to experience Reykjavík in style? Book your stay at Hotel Phoenix now!

Important information:

It is not possible to check in outside of the stated check-in hours.

All guests must be a minimum age of 20 to check in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KEF

Property Policies

  • Parking

    No parking available.

  • Children and extra bed policy

    Children are not allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9.2
Based on 178 reviews
Cleanliness: 9.14
Service: 9.51
Location: 9.45
Room Quality: 9.1
Amenities: 8.63
Value for Money: 9.09
Food and Beverage: 9.34
Overall Experience: 9.31
R
Rebecca • couple • us
10
This Hotel is a great find. Location, Location, Location! The Hosts are fantastic and kind!
Pros:

The breakfast was amazing! More than enough and a variety. The Host gave great recommendations for sights and restaurants. It was the cleanest place I have ever stayed, and we felt spoiled the whole time we were there!

Cons:

Nothing

2026-07-20 • via Nuitee
A
Anaida • solo_traveller • se
8
Pros:

Rummet och läget

Cons:

Fukost

2026-07-19 • via Nuitee
D
Debra • couple • us
9
Old-style European, friendly, helpful
Pros:

Great location, friendly and helpful staff. Beds, bathroom, size of room were excellent.

Cons:

There was no lift, but the staff carried the bags up.

2026-07-19 • via Nuitee
L
Liza • couple • us
10
2026-07-18 • via Nuitee
D
Day • solo_traveller • us
10
2026-07-17 • via Nuitee
S
Stig • solo_traveller • dk
10
Very friendly
2026-07-15 • via Nuitee
P
Petr • solo_traveller • at
8
Central location, cozy room
2026-07-11 • via Nuitee
B
Brenda • solo_traveller • ca
7
2026-07-01 • via Nuitee
J
Janet • couple • is
10
Amazing hotel and staff
Pros:

Amazing friendly and helpful staff. Beautiful hotel in the city centre.

2026-07-01 • via Nuitee
C
Craig • couple • us
1
Didn't stay due to intensely unhelpful interaction with the hotel host.
Pros:

We cancelled our stay after an unfortunate interaction with the hotel host.

Cons:

Due to construction around the hotel, we called the hotel host to get help and the host was very unhelpful. Upon arriving, I found the host unaccommodating (I'm sure he found me frustrating). The owner allowed me to cancel the reservation which was unfortunate because we were left without a good plan for our stay in Reykjavik and we really were looking forward to staying in this beautiful hotel.

2026-06-19 • via Nuitee
R
Ross • couple • ca
1
Arrived there and saw major construction right outside the whole area in front of the hotel. We simply asked the owner w
2026-06-19 • via Nuitee
M
Madeline • solo_traveller • us
10
2026-06-13 • via Nuitee
M
Miguel A. • solo_traveller • es
10
Cómo en casa (Like at home)
Pros:

El trato personal, el desayuno y la ubicación. Todos perfectos

Cons:

Nada en particular, tal vez el baño un poco pequeño

2026-06-01 • via Nuitee
E
Elaine • solo_traveller • ca
10
A great start to our vacation and helpful owners who provided insights about the city.
Pros:

Unique with old world charm. Personal greeting and attention. Easy access to the City centre.

Cons:

Nothing to note. Currently there is building close by.

2026-05-31 • via Nuitee
M
Maria • couple • hu
10
Pros:

A small hotel, but in a great location. The whole hotel, including the rooms, has a fantastic atmosphere, and the rooms themselves are very well equipped (fridge, electric kettle, coffee, tea, sugar, bedside lamps). The staff at reception were very friendly and helpful. Breakfast was served individually, and was plentiful and tasty

Cons:

Breakfast was plentiful and tasty but throughout our stay we got the same breakfast every single day and I personally missed a bit of vegetables. But the owners were so kind and helpful that at the end of the day, I didn't mind this.

2026-05-24 • via Nuitee
J
JEAN • couple • fr
9
Pros:

Petit hôtel pittoresque dans le meilleur sens possible. Idéalement situé entre rue commerçante et zones trés calmes. Accueil tout particulièrement agréable et trés attentionné. Deux personnes aux petits soins pour la clientèle.

Cons:

Rien. L'établissement correspondait à nos attentes.

2026-05-18 • via Nuitee
G
Galina D • solo_traveller • us
10
A beautiful old fashioned hotel in the heart of Reikyavik
Pros:

This little hotel, or bed and breakfast, is a real hidden gem in the heart of Reykjavik, where upon arriving you immerse in the old fashioned times. The owner was welcoming and very helpful, he gave me good advice on booking tickets to the tours etc. The breakfast was exceptional! The room was beautifully decorated, clean, with plenty of space. The bed was very comfortable! I especially liked the shower, where hot water comes directly from the hot springs. What a luxury!

Cons:

There's a temporary construction nearby, changing asphalt to the tiles, the street is becoming pedestrian. But it's only aesthetic, you still can go around it, no sounds in the rooms, and honestly, the whole Reykjavik is under construction right now, which is a good thing, I assume.

2026-05-01 • via Nuitee
R
Robertson • solo_traveller • us
10
I thoroughly enjoyed my stay, felt very well taken care of by the kind and helpful staff.
Pros:

Breakfast was huge, served with style, and delicious!

Cons:

No issues, everything was perfect!

2026-04-21 • via Nuitee
K
Katja • family_with_children • de
10
2026-04-04 • via Nuitee
J
Jensen • couple • us
9
Unexpected pleasure.
Pros:

Great breakfast and beds.

Cons:

3:00pm check-in was tough, especially with no bag storage. Lugged suitcases around in the snow.

2026-04-02 • via Nuitee