Family Hotel Bílá Labuť

Hotels
7.3 (4845 reviews)
Biskupská 9 , Prague , CZ
+420 224 811 382

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Business center
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noisy rooms
Poor cleanliness

Categories

Cleanliness
6.85
Several reviews mentioned unclean rooms and poor maintenance.
Service
8.31
Staff were described as helpful and accommodating.
Location
8.85
Convenient location, close to the city center and transport options.
Room Quality
6.81
Issues mentioned with noise, temperature control, and old furniture.
Amenities
6.84
Limited amenities and some complaints about the heating system.
Value for Money
7.8
Price reflects the experience, but some guests felt it was overpriced.
Food and Beverage
5.35
No food options were available at the hotel.
Overall Experience
7.62
A mix of good and bad experiences, averaging to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:27

Property Description

Luxury Family Hotel Bila Labut is your perfect oasis in the heart of Prague. Just a short stroll away from iconic landmarks and bustling shopping streets, this hotel offers the ideal blend of convenience and luxury.

Modern Amenities: Relax in rooms equipped with minibars, free Wi-Fi, and satellite TV. Need to catch up on work? Take advantage of the spacious work desks in every room.

Convenience at Your Fingertips: With a 24-hour reception and access to a modern fitness club within the Bílá Labuť shopping mall, your every need is catered to.

Prime Location: Explore Prague with ease, as the hotel is within walking distance of Old Town Square, Wenceslas Square, and the Palladium shopping mall. Book now for an unforgettable stay at Luxury Family Hotel Bila Labut.

Important information:

Please inform the property in advance if you plan to bring a service dog.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Location

Guest Reviews

7.3
Based on 4845 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 5.35
Overall Experience: 7.62
G
Gerrit • solo_traveller • za
8
Cons:

We had a standard double room and it was smaller than depicted in the pictures.

2026-09-19 • via Nuitee
I
iain • solo_traveller • gb
10
2026-09-18 • via Nuitee
N
Nathalie • couple • at
8
Pros:

Personal war freundlich. Zimmer war angenehm

Cons:

Badezimmer war an der Decke die Platten gelitten und bisschen schmutzig leider für 4 Sterne

2026-09-18 • via Nuitee
S
Slawomir • solo_traveller • pl
7
2026-09-18 • via Nuitee
K
Kateřina • solo_traveller • cz
7
Splnilo očekávání.
Pros:

Potřebovala jsem přespání na jednu noc v centru Prahy, ubytování splnilo účel, starší hotel, tomu odpovídalo i zařízení, ale vše bylo čisté.

Cons:

Na pokoji nefungovala elektřina, po upozornění recepce bylo vše kladně vyřízeno. Cena na jednu noc mohla být také přátelštější, ale chápu, že jsem se ubytovávala blízko centra.

2026-09-18 • via Nuitee
R
Rachael • solo_traveller • gb
10
2026-09-17 • via Nuitee
S
shmuel • solo_traveller • ua
10
Pros:

Quiet location, great staff, very fast elevator.

Cons:

There was no hot water in the shower; I told the front desk and they said they would take care of it, but in the end, they didn't.

2026-09-17 • via Nuitee
N
Nell • couple • cz
10
2026-09-16 • via Nuitee
J
Jairo • solo_traveller • cr
9
2026-09-16 • via Nuitee
M
Michael • couple • il
6
Pros:

Хорошее местоположение. Приветливый персонал.

Cons:

Маленький тесный номер. Нет розеток возле кровати. Нет чайника в номере

2026-09-15 • via Nuitee
B
Bianca • couple • it
7
nel compenso siamo stati bene, il personale super carino e sorridente
Pros:

sicuramente la posizione ottimale ed era comunque una struttura accogliente

Cons:

la moquette era rovinata all’apparenza sembrava sporca, le tende bucate e il bagno un po’ antiquato

2026-09-15 • via Nuitee
N
Natálie • extended_group • cz
6
Pros:

Lokalita super, v centru Prahy což byl hlavní faktor proč jsem ubytování vybrala.

Cons:

Staré zařízení. Kostel co zvoní půl hodiny i přes noc hned vedle hotelu.

2026-09-14 • via Nuitee
L
Lenka • extended_group • cz
9
super
Pros:

lokalita super, blízko centra

Cons:

xxx

2026-09-14 • via Nuitee
R
Rika • couple • jp
8
スタッフとロケーションは最高
Pros:

ロケーションが良く、スタッフの対応も良い

Cons:

シャワーが出ない、ほこりがひどく扇風機を回せない、電気がついたり消えたりする

2026-09-14 • via Nuitee
M
Małgorzata • solo_traveller • pl
10
2026-09-14 • via Nuitee
D
Darren • solo_traveller • gb
8
2026-09-14 • via Nuitee
R
Renáta • solo_traveller • cz
6
Pros:

S hotelem jsme byli spokojeni jen částečně. Velkým plusem je příjemná obsluha na recepci a výborná poloha hotelu.

Cons:

Bohužel vybavení působí starším dojmem – koberce a závěsy měly skvrny a na stropech byly místy viditelné fleky. Celkově by hotel zasloužil trochu více péče a renovace.

2026-09-13 • via Nuitee
B
Bartuccio • solo_traveller • it
9
Pros:

Nice hotel, the staff is super nice and helpful. Perfect position and the area is really safe at night.

2026-09-13 • via Nuitee
A
Armando • family_with_children • pt
9
2026-09-13 • via Nuitee
R
Romanenko • solo_traveller • pl
8
2026-09-13 • via Nuitee