Family Hotel Bílá Labuť

Hotels
7.3 (4741 reviews)
Biskupská 9 , Prague , cz

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Room service
Business center
Heating
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noisy rooms
Poor cleanliness

Categories

Cleanliness
6.85
Several reviews mentioned unclean rooms and poor maintenance.
Service
8.31
Staff were described as helpful and accommodating.
Location
8.85
Convenient location, close to the city center and transport options.
Room Quality
6.81
Issues mentioned with noise, temperature control, and old furniture.
Amenities
6.84
Limited amenities and some complaints about the heating system.
Value for Money
7.8
Price reflects the experience, but some guests felt it was overpriced.
Food and Beverage
5.35
No food options were available at the hotel.
Overall Experience
7.62
A mix of good and bad experiences, averaging to a satisfactory stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 19:27

Property Description

Luxury Family Hotel Bila Labut is your perfect oasis in the heart of Prague. Just a short stroll away from iconic landmarks and bustling shopping streets, this hotel offers the ideal blend of convenience and luxury.

Modern Amenities: Relax in rooms equipped with minibars, free Wi-Fi, and satellite TV. Need to catch up on work? Take advantage of the spacious work desks in every room.

Convenience at Your Fingertips: With a 24-hour reception and access to a modern fitness club within the Bílá Labuť shopping mall, your every need is catered to.

Prime Location: Explore Prague with ease, as the hotel is within walking distance of Old Town Square, Wenceslas Square, and the Palladium shopping mall. Book now for an unforgettable stay at Luxury Family Hotel Bila Labut.

Important information:

Please inform the property in advance if you plan to bring a service dog.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PRG

Location

Guest Reviews

7.3
Based on 4741 reviews
Cleanliness: 6.85
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 6.84
Value for Money: 7.8
Food and Beverage: 5.35
Overall Experience: 7.62
Андрієнко solo_traveller cz
10
Pros:

Была не запланированная остановка по причине опоздания поезда, через сайт забронировал и оплатил проживание, удобное местоположение отеля в пешей доступности от главного железнодорожного вокзала. Удобно, персонал вежливый в комнате уютно, претензий нет, рекомендую.

2026-07-26 via Nuitee
D
David Alan family_with_children es
8
2026-07-25 via Nuitee
I
Itziar couple es
8
Bueno calidad precio
Pros:

El precio y la ubicación

Cons:

Su antigüedad. La ducha era incómoda y las almohadas no estaban bien.

2026-07-25 via Nuitee
N
Nicholai solo_traveller gb
6
2026-07-25 via Nuitee
I
IE-MEX solo_traveller at
9
Pros:

Staff and location

Cons:

Bed wasn't comfortable like a hole, and TV very bad , need updates. Smart TVs

2026-07-24 via Nuitee
C
Chloe solo_traveller gb
7
2026-07-24 via Nuitee
A
Aleksandar solo_traveller se
8
2026-07-24 via Nuitee
和宏 solo_traveller jp
6
暑さとの我慢比べでしょう。
Pros:

Praha Florencバスターミナルから近く、プラハ中央駅にも歩いて20分くらいの距離に立地しています。ブルノからプラハにバスで戻った日に宿泊しました。繁華街も近いのでレストランの選択肢も豊富です。

Cons:

ホテルには冷房接が付いていなく、東向きが正面で部屋も東向きの部屋でした。ヨーロッパは酷暑でこのホテルは朝日が昇ってからずっと建物が暖められる、いや熱せられるので夜になっても室温が高く寝るのに扇風機を回しっぱなしで寝ました。鉄筋コンクリートの建物は温まりにくく冷めにくいので日が沈んで外気温が下がってもホテルの部屋内は夜のあいだずっと暑いです。数が少ないですが、夏のヨーロッパ旅行は冷房完備のホテルか、北側道路に面する日当たりの悪いホテルを選ぶのが良いかと思います。

2026-07-24 via Nuitee
M
Margarida couple pt
7
2026-07-24 via Nuitee
H
henkle solo_traveller us
2
Not a 4 star Hotel
Pros:

The Prague location is good.

Cons:

There is no Air conditioning. Luckily, it was cool temperatures. The carpet is ancient and kind of gross. The elevator was sketchy. The bidet had rusty water. The TV mounted on the wall was oddly placed. The WiFi was slow. You could hear doors slam loudly as people would leave their rooms and the open windows caused the door to slam. The cleaning crew vacuumed the carpet with very potent smelling cleaning powder. It was nauseating. In my opinion, this is not a 4 star hotel. This is a 3 star hotel. I've stayed in 3 and 4 star hotels in Europe many times. I would not recommend this hotel and would never stay here again in Prague.

2026-07-22 via Nuitee
M
Ma. Jill couple de
9
2026-07-22 via Nuitee
S
Steffen couple de
8
Pros:

Das Hotel liegt nur wenige Gehminuten vom Zentrum entfernt. Es war alles vorhanden was man brauchte. Sauber und gepflegt. Das Personal war sehr freundlich und hilfsbereit. Parken kann man hinter dem Hotel auf einem Parkplatz für 30 Euro pro Tag.

2026-07-21 via Nuitee
J
Jakub family_with_children pl
8
2026-07-20 via Nuitee
V
Viola couple it
9
2026-07-20 via Nuitee
D
David couple ie
8
2026-07-20 via Nuitee
D
Daniel solo_traveller gb
8
Nice hotel, good location.
Pros:

Friendly staff in a great location. Clean and tidy rooms.

Cons:

No air con, but had a fan to keep the heat at bay.

2026-07-20 via Nuitee
N
nathan extended_group gb
4
It was fine, but the facilities weren’t good.
Pros:

The size of the room.

Cons:

The shower down fell off and the lights broke in the room and no air conditioning.

2026-07-20 via Nuitee
Y
Yana couple ua
10
2026-07-19 via Nuitee
R
Robert couple sk
3
What a luxury 😃
Pros:

Tak jedina vec co podstate bola ako tak dobra bola lokalita cize kusok do mesta mhd a na metro plus boli aj nedaleke potraviny. A este sukromne wc a mala chladnicka v izbe.

Cons:

Tak ako zacat hotel by si mal vymazat nazov luxury pretoze neviem co je na tomto hoteli luxury mozno za komunistov bolo ale teraz bohuzial a to som presiel uz par hotelov v prahe a zatial a bohuzial bol tento najhorsi. Hotel nema klimu dali na izbu ventilator ale ajtak sa tam nedalo zit kazdu noc spoteny. Rano led si chce dat clovek sprchu tak otrasne hnusne sprchy hnusny stary zaves spinava vana stara ziadny sprchovy kut aj hadica na sprchu uz polazena proste zle. Dalsia zla vec neposkytuju ani ranajky co som si nevsimol a zistil az v hoteli no ale nevadi kazdopadne neviem preco ma hotel v nazve luxury a este aj 4 hviezdičky. A nakoniec za tu sumu sme pozerali a najdete lepsie ubytovania aj s ranajkami ale ak idete na 1 noc a potrebujete prespat tak nevadi.

2026-07-19 via Nuitee
P
Petr solo_traveller cz
9
2026-07-19 via Nuitee