Hestia Hotel Draugi

Hotels
•
Hestia Hotel Group
8.6 (8799 reviews)
Mārstaļu iela 3 , Rīga , lv
+371 67 820 200

listing image 1
Show all photos
Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great location
Good breakfast
Clean and comfortable rooms
Cons:
Unfriendly staff
Noisy surroundings
Limited parking

Categories

Cleanliness
8.25
Generally good cleanliness, with mentions of 'very good' but some concern about wear over the years.
Service
8.75
Some positive mentions of helpful staff, though some found them lacking in friendliness.
Location
9.05
Great location in the heart of the old town with easy access to major sites.
Room Quality
8.55
Rooms were generally clean and comfortable, although some had issues with noise.
Amenities
8.55
Standard amenities for the hotel; no specific comments on any deficiencies.
Value for Money
8.55
Good value reported based on location and quality.
Food and Beverage
8.45
Breakfast praised as 'very good,' though there were some concerns about variety and taste.
Overall Experience
8.65
Overall a positive experience with some minor complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 11:15

Property Description

Luxurious Accommodation in the Heart of Old Town Riga

Spacious Rooms with Modern Amenities: Enjoy free WiFi, a flat-screen TV, and a refrigerator in every room, along with air-conditioning, tea/coffee facilities, and a safe for your convenience.

Exceptional Services: Benefit from 24-hour front desk assistance, luggage storage, car rental, and concierge services to make your stay stress-free.

Delicious Dining Options: Indulge in a daily buffet breakfast and national dishes at the on-site restaurant, relax in the elegant lounge, or sip cocktails at the café-bar.

Book your stay at Hestia Hotel Draugi for a memorable experience in Riga's enchanting Old Town.

Important information:

Guests are kindly asked to present their passport and a bank card used for booking upon check-in. The guest who made the booking must be the holder of the bank card. In case a card is not presented, prepayment will be returned and a different payment method will be required.

Guests requiring an airport transfer must book it in advance. Contact details can be found in the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
If you require an invoice when booking a prepaid rate, write this and your company details in the Special Requests box.
In the event of an early departure, the property will charge you the full amount for your stay.
This property is located in a busy area so guests might experience some noise.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RIX

Location

Guest Reviews

8.6
Based on 8799 reviews
Cleanliness: 8.25
Service: 8.75
Location: 9.05
Room Quality: 8.55
Amenities: 8.55
Value for Money: 8.55
Food and Beverage: 8.45
Overall Experience: 8.65
D
Denis • solo_traveller • be
10
2026-08-15 • via Nuitee
W
Werner • solo_traveller • at
9
Pros:

Nice place in the old Center. Quie and very friendly staff

2026-08-15 • via Nuitee
K
Katri • couple • fi
9
2026-08-15 • via Nuitee
T
TOSHIYUKI • extended_group • jp
1
騒音で、まったく寝られない金曜日の夜！
Pros:

旧市街にあり、最寄の観光地も徒歩圏内で良かったです。朝食も、まずまずでした。スタッフの対応も良かったです。

Cons:

評価を１にした理由は、ただ1つです。前のバーが、朝の６時まで、騒音を撒き散らしていたことで、まったく寝られませんでした。
部屋に耳栓が置いてあったので、どう言うことかと思いました。ただ、耳栓しただけでは、ほとんど意味のないくらいの大きな騒音でした。
金曜日の夜だったのかもしれませんが、チェックインの時に、事前に説明がいるレベルなのに、何の説明もありませんでした。１２時には、終わるだろうと思っていたので、部屋のチェンジは、お願いしませんでした。
ホテルは、事前にわかっていることなので、部屋の割り当てを考えていただきたいと思います。また、チェックイン時に説明が必要です。
次に、同じようなことが起こらないように、あらかじめ、パーティーの終わる時間等と音量の説明をしてあげてください。

2026-08-15 • via Nuitee
A
Alex • couple • gb
10
Great stay lovely hotel !
Pros:

Location location location. Right in the heart of the old town.
Clean and tidy, spacious room.

Cons:

The only issue I had was on the final day. Left the luggage in the luggage room as had a late flight. On returning to pick it up it was a different receptionist she just unlocked the door and left the reception area. Never asked for ID or varified our bags. Could have taken any of the luggage without being challenged.

2026-08-15 • via Nuitee
M
Małgorzata • solo_traveller • pl
10
Pros:

Na pierwszym miejscu chciałabym wyróżnić ogromnie miłe kontakty z pracownikami recepcji.Profesjonalizm,uśmiech,życzliwość,kultura,bez pośpiechu,naturalnie.Cala reszta była miłym dodatkiem!

Cons:

Że czas upłynął zbyt szybko i trzeba być ło dalej ruszać w drogę 😃

2026-08-15 • via Nuitee
A
Anja Gödde • couple • de
9
Sehr zentrale Lage, ordentliches Hotel. Sehr gutes Preis-Leistungs-Verhältnis.
Pros:

Gutes Zimmer, ordentlich.
Betten und Bad gut.

Sehr zentrale Lage - alle Sehenswürdigkeitden der City sind fußläufig prima zu erreichen,

Gutes Frühstück,
Allerdings ist der Frühstücksraum zur Stoßzeit stärker frequentiert. Wenn man in Ruhe frühstücken möchte, sollte man früh oder spät gehen, aber nicht grad um 9 Uhr.

Nettes und hilfsbereites Personal.

Das Hotel hat nicht viele Parkplätze: Bei Anreise mit dem eigenen Auto sollte man besser im Vorfeld reservieren.

Cons:

In der Straße sind ein paar Kneipen, 100 Meter weiter um die Ecke sind ein paar "Stimmungspubs". Das muss man mögen.
Wir waren zu einer kühleren Zeit da, es war Abends sehr wenig Publikum und somit kein Lärm auf der Strasse.
Also bei unserem Besuch war es ruhig. Wir haben uns durchaus wohlgefühlt.
Der Publikumslärm auf der Strasse könnte bei wärmerem Wetter vielleicht anders sein, dann dürfte es lauter werden in den unteren Etagen. Aber das ist nur eine Vermutung.

2026-08-15 • via Nuitee
O
Odile • solo_traveller • fr
8
En plein centre
Pros:

Hôtel simple mais très propre. Chambre 206 ; salle de bains refaite à neuf !.Les matelas ne sont pas très bons. Petit déjeuner très correct

Cons:

Les matelas

2026-08-14 • via Nuitee
A
Alessandra • couple • it
8
Pros:

Posizione e insonorizzazione della camera superior.

Cons:

Direi nulla, receptionist molto gentili, signora delle pulizie molto scostante, ma pazienza

2026-08-14 • via Nuitee
D
Delphine • couple • fr
8
2026-08-14 • via Nuitee
V
vittoria • solo_traveller • it
10
Bellissimo soggiorno
Pros:

La posizione, la colazione e l'ampiezza della stanza

Cons:

Nulla

2026-08-14 • via Nuitee
L
Lauma • solo_traveller • lv
8
2026-08-14 • via Nuitee
F
Felix • solo_traveller • es
8
Hotel absolutamente recomendable.
Pros:

La ubicación inmejorable. Y el personal de recepción atento y agradables. Sobretodo el chico que nos atendió a nuestra llegada ya de madrugada.

Cons:

La habitación muy pequeña pero la verdad que cómoda y sin ruido.

2026-08-14 • via Nuitee
S
Stefano • couple • it
2
Pur avendo pagato per due notti andato via dopo un giorno
Pros:

La posizione

Cons:

Tantissime cose: le camere sono rumorose. Le luci rotte. Le piastrelle del bagno rotte.

2026-08-14 • via Nuitee
T
Tatjana • couple • fi
8
2026-08-14 • via Nuitee
S
Slobodan • solo_traveller • rs
9
Pros:

Lokacija hotela je odlična, u samom starom gradu. Blizu je i stanica autobusa 22 koji vodi do aerodroma. Osoblje je ljubazno, a čistoća hotela je veoma dobra.

Cons:

Doručak je ok, ne baš raznovrstan ii svaki dan isti.

2026-08-14 • via Nuitee
A
adventurousworldtraveler • couple • nl
8
Voor één of paar nachten fijn, in oude centrum, alles op loopafstand
Pros:

In oude centrum, verademing na verblijf bij wagners refuge, dat was zo slecht! Ontbijt heerlijk, zat erbij. Eén nacht verbleven. Was prima plek. Alles op.loopafstand. kamer ruim genoeg douche fijn.

Cons:

Eigenlijk niet echt iets

2026-08-14 • via Nuitee
D
Darius • solo_traveller • lt
10
Pros:

Labai gera vieta, senamiestis, viskas patogu, personalas labai paslaugus. Pusryčiai skanūs. Rekomenduoju.

2026-08-14 • via Nuitee
A
andolfo • solo_traveller • fr
9
Pros:

Très bon emplacement.
Chambre spacieuse

Cons:

Aspect vieillot (les chambres ne sont pas modernes du tout.
La moquette et les tapisseries mériteraient d'être changées.

2026-08-14 • via Nuitee
O
Oleksandr • solo_traveller • nl
10
2026-08-14 • via Nuitee