Hotel Associa Shin-Yokohama

Hotels
8.8 (2750 reviews)
Kohoku-ku Shin-Yokohama 2-100-45 , Yokohama , jp

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Convenient location
Attentive staff
Cons:
Cleanliness issues
Slower breakfast service

Categories

Cleanliness
8.19
Some mentioned issues with cleanliness, particularly in bathrooms.
Service
9.16
Staff were praised for being attentive and helpful.
Location
9.7
Convenient access to train stations and shopping areas.
Room Quality
8.65
Rooms were spacious, comfortable, and well-maintained.
Amenities
8.68
Good amenities including free drinks and children's supplies.
Value for Money
8.64
Affordable rates relative to location and quality.
Food and Beverage
8.19
Breakfast was good but had some cleanliness issues with dishes.
Overall Experience
9.16
Overall very positive experiences, with a few minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 03:37

Property Description

Convenient Location Above Shin-Yokohama Station

Modern and Comfortable Rooms

Experience the luxury of warm and soundproof rooms with panoramic city views, LCD TV, and free WiFi. Enjoy the convenience of an en suite bathroom with a bathtub and amenities like air humidifier/purifier and personal locker.

Exceptional Services and Dining Options

Indulge in 24-hour services including dry-cleaning, currency exchange, and in-room massages. Start your day with a Japanese and Western buffet breakfast at the property atrium. Access exclusive amenities at the Associa lounge and explore dining and shopping options within Cubic Plaza Shin-Yokohama.

Book now to immerse yourself in the convenience and luxury of Hotel Associa above Shin-Yokohama Station!

Important information:

Guests arriving after 18:00 must inform the property in advance. If the property is not informed, the booking may be treated as a no show. Contact details can be found on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not possible) and costs JPY 2200 per day.

Location

Guest Reviews

8.8
Based on 2750 reviews
Cleanliness: 8.19
Service: 9.16
Location: 9.7
Room Quality: 8.65
Amenities: 8.68
Value for Money: 8.64
Food and Beverage: 8.19
Overall Experience: 9.16
M
Masayuki • extended_group • jp
9
2026-05-31 • via Nuitee
G
Grasmueck • family_with_children • jp
9
2026-05-30 • via Nuitee
内藤 • solo_traveller • jp
7
2026-05-30 • via Nuitee
H
HATANO • extended_group • jp
10
2026-05-30 • via Nuitee
A
any • extended_group • jp
9
また利用したいと思います。
Pros:

ロケーションは最高でした。部屋も広くてお風呂も快適🛁

Cons:

部屋にあるスマホ充電器はなかなか使えなくて、スタッフはとても丁寧に対応してくださったけど、交換しても使えなかったりして、時間ロスしてしまいました。

2026-05-30 • via Nuitee
K
KIRIKO • couple • jp
8
2026-05-29 • via Nuitee
Y
yano • couple • jp
10
アクセス便利、快適綺麗な室内、設備、空調エアコンの設定温度が快適
Pros:

アクセスが便利
ロイヤルホストが施設内にある
ラウンジの生ビールがグラス共に、冷えてて嬉しかったです

Cons:

無し

2026-05-28 • via Nuitee
M
MIKA • couple • jp
8
2026-05-27 • via Nuitee
B
Brian • family_with_children • us
10
Pros:

Beautiful property with friendly and helpful staff. The location was great as it in the Shin Yokohama station which has a mall with restaurants and shops. Our daughter loved the kids slippers that were provided. The room was clean and well designed. The rooms are well insulated from sound and we couldn't hear any trains or traffic.

2026-05-27 • via Nuitee
M
MISTUKO • couple • jp
8
よかったです。また、泊まりたいです。
Pros:

子綺麗で　ベッドも、よかったわ。

Cons:

特にないです。

2026-05-26 • via Nuitee
N
Nina • family_with_children • jp
9
We like associa hotel , very convenient location, and have many restaurants just within reach.
Pros:

Location and cleanliness

Cons:

You should have prepared in advance to assign 2 rooms next to each other or closest room , if booking is for a family.

2026-05-25 • via Nuitee
M
Monica • extended_group • es
10
2026-05-24 • via Nuitee
Y
YUKA • family_with_children • au
10
2026-05-24 • via Nuitee
A
Adrian • couple • au
10
Highly recommended, would definitely stay again.
Pros:

Room was spacious, well equipped and very comfortable. Appreciated the guest lounge to relax with a coffee. Breakfast buffet was well stocked to cater for all tastes. Hotel reception staff were very polite and helpful. Location is very convenient.

Cons:

Nothing I can think of, everything was fine.

2026-05-24 • via Nuitee
M
Masako • extended_group • jp
8
気持ちよく過ごせるところです
Pros:

従業員の方の接客が気持ちよかったです。三人でふた部屋借りたのですが、高齢の母が一人部屋だったので、何かあったらと、その部屋の鍵をもう一つ借りることができました。部屋も清潔でした。
アクセスも、新横浜から外に出ないですぐのところです。

Cons:

私がタバコを吸うのですが、ホテルには喫煙場所がなく、フロントと同じ階の食事のフロアーにありましたが、時間が6時から23時の間でした。それだけが不便でしたが、今の世の中仕方ないかなとは思っています。

2026-05-24 • via Nuitee
B
Bahua • solo_traveller • in
8
2026-05-23 • via Nuitee
M
Masato • solo_traveller • jp
8
キレイなホテル
Pros:

キレイ 新横浜駅に直結が素晴らしい

Cons:

部屋にはミネラルウォーターは置くべき
時計の時刻がかなりずれていて、起床時刻を間違えるとこでした

2026-05-23 • via Nuitee
M
MARCOS • solo_traveller • br
10
Pros:

A localização é ótima, dentro sa estação, nao precisa ficar andando com as malas nas ruas. Quarto limpinho, colchao confortável, vista mt bonita da cidade, ducha quente, bons amenities. Ficaria novamente numa próxima oportunidade.

2026-05-23 • via Nuitee
D
Destiana Kenaya • couple • jp
10
Pros:

the view and the comfortable for the bed and room

Cons:

the shower wall

2026-05-22 • via Nuitee
E
Eran • solo_traveller • il
8
Very good hotel for business travelers
Pros:

Good location above Shin-Yokohama Station

Cons:

Room was small,

2026-05-22 • via Nuitee