Hull Humber View Hotel, BW Signature Collection

Hotels
Best Western
7.8 (123 reviews)
Ferriby High Road, North Ferriby, England, HU14 3LG , North Ferriby , GB

Pets allowed

Facilities

Fitness facilities
Express check-out
Health club
Free WiFi
24-hour front desk
Terrace
Garden
Luggage storage
Express check-in/check-out
Concierge service
See all facilities

Review Highlights

Pros:
Friendly staff
Good location for events
Value for money
Cons:
Cleanliness issues
Noise disturbances
Old-fashioned rooms

Categories

Cleanliness
6.94
Multiple mentions of dirty toilets and unhygienic conditions in need of refurbishment.
Service
8.91
Reception staff was welcoming and provided great service throughout the stay.
Location
7.45
Location was convenient for events, but accessibility issues reported.
Room Quality
6.9
Rooms described as old-fashioned and hot, with noise issues and maintenance needed.
Amenities
7.43
Basic amenities met expectations, but some items like TV channels noted as lacking.
Value for Money
8.39
Overall reasonably priced but quality suggests room for improvement.
Food and Beverage
8.44
Bar and dining staff praised; however, food options not extensively reviewed.
Overall Experience
7.91
Experience varied due to service highs but room quality lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:23

Property Description

Discover the perfect getaway at Hull Humber View Hotel, BW Signature Collection, nestled in the scenic suburbs of North Ferriby.

Recreational Paradise
Unwind and recharge in our health club, or enjoy the stunning views from our terrace and garden. Perfect for relaxation after a day of exploring!

Culinary Delights
Indulge in delicious bites at our on-site restaurant, featuring a bar/lounge and picturesque garden views. Enjoy the convenience of 24-hour room service and daily buffet breakfasts available for a fee.

Business and Comfort
With 4,219 square feet of meeting space, our hotel is ideal for events. Each of our 77 well-appointed guest rooms offers flat-screen TVs and complimentary Wi-Fi, ensuring you stay entertained and connected.

Experience the charm of North Ferriby and book your stay with us today!

Important information:

  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-in and contactless check-out are available.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

  • General

    Cashless transactions are available

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

7.8
Based on 123 reviews
Cleanliness: 6.94
Service: 8.91
Location: 7.45
Room Quality: 6.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 7.91
M
Moss solo_traveller gb
10
2026-07-03 via Nuitee
M
Marenna solo_traveller gb
9
2026-07-03 via Nuitee
T
Tim Crawshaw solo_traveller gb
2
Lovely Hotel, lovley breakfast, lovely outdoor area, room was hotter that a sauna, we slept outside.
Pros:

The hotel and grounds were superb, my dog chased rabbits for most of the night when we were outside, breakfast was lovely.

Cons:

I am disabled with mental health issues and we travelled from South Wales up to Hull for a task on Saturday morning. My therapy dog and I arrived and it was getting dark at just after 10pm. We parked in the disabled bays and went straight into the hotel. The hotel receptionist was infatuated with my dog and made a fuss of her (nothing was mentioned about parking). She gave us our key, but, as we had travelled a long way we went on to the patio area where I had a beer and Luna (Weimaraner) chased rabbits. At about 11pm we went to our room and it must have been 50 degrees centigrade, it was stifling. I went back to reception and explained the situation, the receptionist said sorry but there was a fan in the room to help. I explained that all it did was blow hot air around. She would not move us so we had to like it and lump it. We went to bed (on top) and at about 2am I woke to my dog panting due to the heat, I was terrified she may be ill so went went on to the patio and tried to sleep in the outside chairs. We stayed outside until 5am and went back to the room as it was getting daylight, we managed another hour and went back on the patio at about 6am. We stayed there until 7am when it started to rain, we sat there getting wet as it was so refreshing, people in the hotel lobby were laughing at us (not knowing what we had been through. I put the dog in the van and went to breakfast which was lovely. On checking out the new receptionist asked me how our stay was, I explained what had happened and where we had slept and all he said was I am so sorry about this. We left about 8am. Worse was to come as I received a parking fine of £100 from Parkmaven, I am sure when I stopped there previously there was nowhere to register your vehicle. I would have also thought that the receptionist on checking in would have told me or asked if I had a vehicle. Gutted.

2026-07-02 via Nuitee
L
Lakhbir couple gb
7
2026-07-01 via Nuitee
D
Daniel solo_traveller gb
9
2026-06-30 via Nuitee
M
Morgan extended_group gb
7
Reasonably priced, convenient and an easy, basic hotel room for a business function.
Pros:

Great location for attending a nearby function, with plenty of parking and easy access to Humber Bridge. All facilities that was required and room was big enough and comfortable.

Cons:

Room was very hot, fans are supplied, but there was a shortage of fresh air and the windows have safety cables on, preventing them from being opened wide.

2026-06-30 via Nuitee
D
Debbie couple gb
10
2026-06-30 via Nuitee
P
Peter couple gb
4
Our stay was exhausting, as it was too hot to sleep with heating pipes at max 24/7
Pros:

The location is great as are the staff

Cons:

There is a heating issue at the hotel which has been going on for at least a week as and probably longer - I was here a week ago - the boiler seems to be on 24/7 at full blast and although the radiators are off the heating pipes are almost too hot to touch and run though the rooms. The result is tropical nights with fans required and no air con in the rooms to help. If it was a dog in a car you would be reported to the RSPCA. I feel for the staff who can't seem to do anything about it and are dealing with complains constantly. So no or little sleep with in our case the door propped open, not recommended in a hotel. As my wife is a wheelchair users the options are limited when it comes to booking, we like to hotel JUST FIX THE HEATING ISSUES.

2026-06-29 via Nuitee
K
Ken couple gb
4
Hotel will be fine in typical British weather. Avoid if it's going to be hot.
Pros:

public areas good, views (from public areas) good.

Cons:

Terrace door from bar/lounge constantly slamming was a huge annoyance. No in-room aircon in 30+C weather meant we had to sleep on top of the bed, limited window opening compounded the heat. Provided fan was inadequate. Too many stairs.

2026-06-29 via Nuitee
N
nicola couple gb
7
2026-06-29 via Nuitee
C
Craig extended_group gb
1
Hot and 0 sleep exhausting
Pros:

Location for a event

Cons:

The room was dirty old and extremely hot with windows that you carnt open

2026-06-28 via Nuitee
G
gemma couple gb
1
Like being on the sun or gates of hell because of the heat.
Pros:

Location was good and bed was comfortable

Cons:

It was stupidly hot so bad that we left at midnight and didn’t actually sleep in the hotel.

2026-06-28 via Nuitee
A
allan solo_traveller gb
8
Good but needs attention
Pros:

Perfect location for our needs

Cons:

No air conditioning on the hottest week of the year

2026-06-28 via Nuitee
B
Beth couple gb
4
absolutely diabolical
Pros:

nothing

Cons:

it’s been a heatwave so i expect the rooms to be a little warm due to no aircon, but they said they couldn’t turn the heating off so it was absolutely unbearable in the room. i even had to lay in the bath with freezing water for over 2 hours to try cool down i had around 40 mins sleep and checked out 2 hours early.

2026-06-27 via Nuitee
E
Emmanuel solo_traveller gb
3
Pros:

The place us nice the environment is goid the location and staff are excellent

Cons:

May you kindly improve on your fan please or put air conditioning your rooms are very hot we didn't enjoy our stay

2026-06-27 via Nuitee
S
Scott solo_traveller gb
10
2026-06-27 via Nuitee
D
Darryl couple gb
10
2026-06-25 via Nuitee
G
Goddard solo_traveller gb
8
2026-06-22 via Nuitee
A
Alexandra couple gb
7
Perfectly ok for the purpose we needed to be in the area
Pros:

Good location and views from the deck.

Cons:

The rooms were unbearably hot.

2026-06-22 via Nuitee
S
Stephen solo_traveller gb
5
Looks ok as you enter but as you move around it deteriorates significantly
Pros:

Great location, with seriously views

Cons:

I stayed in a room in the basement, the staircase downstairs to that area was dreadful, the carpets in that area. we’re in places threadbare and in certain areas torn and tatty looking. The approach as you walk in looks fine, but as you wander around it and down stairs, it really looks tatty. It is far inferior too your local competitor about 4 miles away the Lazzat. Your hotel is definitely overpriced at £89.00 rooms only on the night I stayed

2026-06-22 via Nuitee