Hull Humber View Hotel, Sure Hotel Collection by BW

Hotels
Sure Hotel Collection by Best Western
Ferriby High Road , Hull , gb

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location for events
Value for money
Cons:
Cleanliness issues
Noise disturbances
Old-fashioned rooms

Categories

Cleanliness
6.94
Multiple mentions of dirty toilets and unhygienic conditions in need of refurbishment.
Service
8.91
Reception staff was welcoming and provided great service throughout the stay.
Location
7.45
Location was convenient for events, but accessibility issues reported.
Room Quality
6.9
Rooms described as old-fashioned and hot, with noise issues and maintenance needed.
Amenities
7.43
Basic amenities met expectations, but some items like TV channels noted as lacking.
Value for Money
8.39
Overall reasonably priced but quality suggests room for improvement.
Food and Beverage
8.44
Bar and dining staff praised; however, food options not extensively reviewed.
Overall Experience
7.91
Experience varied due to service highs but room quality lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:23

Property Description

Panoramic Views of Humber Estuary
Stylish En Suite Bedrooms
Modern Amenities and Facilities

To experience luxury and relaxation with breathtaking views, book your stay at the Hull Humber View Hotel, Signature Collection By Best Western today!

Important information:

Please note, the credit card used to make the booking must be shown upon arrival at the hotel. If the same card is not shown, an alternative payment method will be required.

Please note, guide/service dogs are accepted free of charge.

When booking 4 rooms or more, different policies and additional supplements will apply. The property will contact guests with further information.

Please note, all children's meals are not included and will be charged as taken.

Please note, limited dining options are available during the month of December each year, due to private events. Guests should contact the hotel prior to arrival to make dining arrangements.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Location

Guest Reviews

Cleanliness: 6.94
Service: 8.91
Location: 7.45
Room Quality: 6.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 7.91
L
Lizzie couple gb
9
2026-08-21 via Nuitee
S
Stuart solo_traveller gb
3
Plenty alternative choices nearby
Pros:

Ample car parking BUT remember to log in when arriving.

Cons:

Restaurant had a very poor, limited choice on the menu and quality of the food was not anywhere near expectations given the cost of accomodation.

2026-08-21 via Nuitee
D
Deborah family_with_children gb
1
Pros:

The location

Cons:

There wasnt much facilities for the price I paid

2026-08-21 via Nuitee
N
Nic solo_traveller gb
2
Glad it was only for 2 nights
Pros:

View

Cons:

Room like an Ovan no fresh air even with 2 fans the menu choice was pathetic lots on it not available

2026-08-20 via Nuitee
B
Ben Whiting solo_traveller gb
8
2026-08-19 via Nuitee
S
Stephen couple gb
8
Good value if you get the right price
Pros:

Location and bar area. Staff behind the bar were great.

Cons:

Rooms are dated and could do with a spruce up

2026-08-19 via Nuitee
L
Liam couple gb
10
Cons:

A little bit pricey but it is nice

2026-08-18 via Nuitee
S
Samantha solo_traveller gb
5
Good quick stay
Pros:

Breakfast was worth every penny (good range of food and drinks). Parking spot on, only stayed for one night.
Staff nice.
Would go back for a quick stay.

Cons:

The bar hours 5pm-1am this wasn't convenient to our stay as we were expecting refreshments once we had settled in but it wasn't open.
Their is no lift and alot of corridors and stairs to tackle.
Outside seating area was very low maintenance
Bathroom taps with limescale, not the best especially when paid for a upgrade

2026-08-17 via Nuitee
D
Davoud couple gb
1
2026-08-17 via Nuitee
V
Vicki couple gb
4
2026-08-17 via Nuitee
R
Richard couple gb
3
Easy to get to, dinner was ok on the terrace but the breakfast poor. Overcooked mostly
Pros:

Size of the suite and the view of the Humber bridge from the terrace

Cons:

No air conditioning so the room was like an oven. No attempt had been made to open the windows before our arrival. Even then the windows would hardly open due to them being alarmed

2026-08-17 via Nuitee
R
Richard solo_traveller gb
9
Comfortable hotel in a great location
Pros:

everything was fine- the room, the bed and the breakfast.

Cons:

nothing to add.

2026-08-17 via Nuitee
B
barry solo_traveller gb
10
2026-08-16 via Nuitee
L
Lee couple gb
10
2026-08-16 via Nuitee
C
Cherill solo_traveller gb
9
Midland malady
Cons:

Our room was at the far end of one of the wings and my husband had mobility problems. The hotel was not full and we were not offered a room closer to public facilities.

2026-08-16 via Nuitee
K
Katie couple gb
10
2026-08-15 via Nuitee
M
Mohammed solo_traveller gb
7
A good stay. Good value for money.
Pros:

The breakfast was very good - good "organic" foods that I expect from hotels. No food additives or preservatives. The view from the restaurant looks over the Humber Bridge.

Cons:

PRIVATE AND CONFIDENTIAL COMMENTS - RESTRICTED. FOR THE HOTEL MANAGER ONLY.
The room had no Air Con. so it felt hot. ROOM 19.
There was no lift to get to my room so I had to drag my bag up and down some stairs. This was difficult as I am 61 years old and have hip pain.
The chair in the room was huge and heavy. It would be better to have a normal light weight dining chair.

It would help to have a grab rail on the wall next to the shower to help climb out of the bathtub.
The shower was too powerful - it would help save water if it was less so.

2026-08-14 via Nuitee
D
David solo_traveller gb
5
2026-08-13 via Nuitee
N
Natalie couple gb
10
Pros:

Location

2026-08-12 via Nuitee
C
Christopher solo_traveller gb
9
Welcoming, comfortable, clean and convenient.
Pros:

Perfect location for my needs visiting Hessle and Brough.
Hotel very quiet at my visit which suits me.
Nothing to be unhappy about! Looks a well run hotel.

Cons:

Small matter of a bad shower rose/hose connection which sprayed water everywhere.
No problem with any other aspect of my stay.

2026-08-12 via Nuitee