Hull Humber View Hotel, Sure Hotel Collection by BW

Hotels
•
Sure Hotel Collection by Best Western
Ferriby High Road , Hull , GB

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Good location for events
Value for money
Cons:
Cleanliness issues
Noise disturbances
Old-fashioned rooms

Categories

Cleanliness
6.94
Multiple mentions of dirty toilets and unhygienic conditions in need of refurbishment.
Service
8.91
Reception staff was welcoming and provided great service throughout the stay.
Location
7.45
Location was convenient for events, but accessibility issues reported.
Room Quality
6.9
Rooms described as old-fashioned and hot, with noise issues and maintenance needed.
Amenities
7.43
Basic amenities met expectations, but some items like TV channels noted as lacking.
Value for Money
8.39
Overall reasonably priced but quality suggests room for improvement.
Food and Beverage
8.44
Bar and dining staff praised; however, food options not extensively reviewed.
Overall Experience
7.91
Experience varied due to service highs but room quality lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:23

Property Description

Panoramic Views of Humber Estuary
Stylish En Suite Bedrooms
Modern Amenities and Facilities

To experience luxury and relaxation with breathtaking views, book your stay at the Hull Humber View Hotel, Signature Collection By Best Western today!

Important information:

Please note, the credit card used to make the booking must be shown upon arrival at the hotel. If the same card is not shown, an alternative payment method will be required.

Please note, guide/service dogs are accepted free of charge.

When booking 4 rooms or more, different policies and additional supplements will apply. The property will contact guests with further information.

Please note, all children's meals are not included and will be charged as taken.

Please note, limited dining options are available during the month of December each year, due to private events. Guests should contact the hotel prior to arrival to make dining arrangements.Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LIN

Location

Guest Reviews

Cleanliness: 6.94
Service: 8.91
Location: 7.45
Room Quality: 6.9
Amenities: 7.43
Value for Money: 8.39
Food and Beverage: 8.44
Overall Experience: 7.91
N
Naomi • solo_traveller • gb
9
All good
Pros:

Comfy nights sleep and bar open until 1am

2026-10-14 • via Nuitee
J
Jessica • couple • gb
10
2026-10-14 • via Nuitee
A
Allan • couple • gb
10
Pros:

The location is great the view is stunning

2026-10-14 • via Nuitee
R
Razan • solo_traveller • gb
10
2026-10-13 • via Nuitee
C
Craig • couple • gb
4
Wouldn’t stay again
Pros:

🤷‍♂️

Cons:

Looking very tired

2026-10-12 • via Nuitee
M
Matthew • couple • gb
7
2026-10-12 • via Nuitee
J
Janet • couple • gb
8
2026-10-12 • via Nuitee
A
Ayuk • couple • gb
1
Rude staff, Worst hotel to stay, overall, I won't recommend
Pros:

None

Cons:

Everything

2026-10-11 • via Nuitee
C
Cleopatra • solo_traveller • gb
9
Great stay. Would recommend
Pros:

The staff were friendly the room was comfortable. Food was good.

Cons:

The gym had cobwebs on some of the equipment.
Rowing machine, a couple of weights and the bench press.

2026-10-10 • via Nuitee
Z
Zacharias • solo_traveller • cy
5
Pros:

Avarage

2026-09-19 • via Nuitee
W
Waseem • couple • gb
6
2026-09-17 • via Nuitee
T
Tony • family_with_children • gb
1
Not what I expected
Pros:

the Location was nice

Cons:

no facilities to move around with a baby, no lifts, difficult to move around the hotel, felt stuck in a room. Would not recommend if you are traveling with a baby

2026-09-17 • via Nuitee
J
Joanne • solo_traveller • gb
10
Great location, easy access to the city
Pros:

Staff were friendly and helpful.
Great location and plenty of outdoor space for dog walking and view of the Humber bridge.
Breakfast was lovely.

Cons:

N/a

2026-09-17 • via Nuitee
A
Andrew • solo_traveller • ky
7
Pros:

I lived opposite the Hotel when it was built in the 70s. I use it regularly when i visit Hull to see old friends in the area.

Cons:

The place is very tired on the floors that are supposed to be their signature rooms.
Work to be done and they need to take into account the age and potential difficulties for older guests.

2026-09-15 • via Nuitee
J
Janet • solo_traveller • gb
9
Would stay again ,
Pros:

Very comfortable rooms , large and lots of storage, reading lights , bath , a bit dated but very comfortable,

Cons:

.

2026-09-15 • via Nuitee
K
Katie • couple • gb
8
2026-09-14 • via Nuitee
J
Jodie • family_with_children • gb
7
I like this hotel but room for improvement
Pros:

The dog field is amazing and the gym is good

Cons:

Was not very clean , drug dealers in the car park , expensive for the dogs to stay

2026-09-13 • via Nuitee
M
Mark • solo_traveller • gb
1
Avoid!!!
Pros:

Absolutely nothing

Cons:

Unfortunately, my stay at this hotel was extremely disappointing.

I was initially given the wrong room and, when I raised the issue, was told that I would need to upgrade to a suite if I wanted a better room. Considering the amount I paid, I expected a much higher standard.

The hotel itself is very run down and, in my opinion, does not come close to matching the price paid. The restaurant that is advertised was also not available. Instead, there was only a very limited bar menu, which was a major disappointment.

The reviews I had read before booking also seem to be quite old, and I now understand why the current condition of the hotel doesn’t appear to match them.

Overall, this was a very poor experience and certainly not what I expected. In fact, this hotel has left me hoping that I never need to visit Hull again.

2026-09-11 • via Nuitee
D
David • couple • gb
9
Good hotel
Pros:

Location

Cons:

Limited menu

2026-09-10 • via Nuitee
D
Dave • solo_traveller • gb
8
2026-09-08 • via Nuitee