Sure Hotel by Best Western City Jonkoping

Hotels
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Sure Hotel by Best Western
7.5 (6243 reviews)
Västra Storgatan 25 , Jönköping , se

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Breakfast quality
Noise disturbances

Categories

Cleanliness
6.33
Several mentions of cleanliness issues and dirty dishes.
Service
8.8
Many reviews highlight the friendly and helpful staff.
Location
8.34
Convenient location near the station and other attractions.
Room Quality
6.79
Room sizes are decent but mention of tired decor and noise issues.
Amenities
7.32
Good facilities like pool table and complimentary snacks.
Value for Money
7.78
Generally considered good value, but some concerns about room quality.
Food and Beverage
6.33
Complaints about breakfast quality and hygiene issues.
Overall Experience
8.3
Positive overall experience, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:02

Property Description

Central Location and Comfortable Rooms
Located in central Jönköping, just steps away from Lake Vättern and the Central Station, Sure Hotel by Best Western City Jonkoping offers cozy rooms with all the essentials for a comfortable stay, including a work desk, armchair, and satellite TV.

Delicious Buffet Breakfast and Cozy Fireplace Lounge
Start your day right with a delicious buffet breakfast served each morning at the property. After a day of exploring, unwind in the fireplace lounge with complimentary tea and coffee, or enjoy a game of billiards.

Convenient Amenities and Nearby Attractions
With free WiFi, a free internet computer, and a prime location near shops, restaurants, and the Match Museum, City Hotel ensures a convenient and enjoyable stay in Jönköping. Book now for a memorable experience!

Important information:

Please contact Sure Hotel by Best Western City Jönköping in advance if you have any allergies.

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and the same credit card used for booking upon check-in.

Please note that no visitors are allowed on the premises and guest rooms. Also pets are only allowed in the Standard Double or Economy Single Room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JKG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for SEK 300 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 110 per day.

Location

Guest Reviews

7.5
Based on 6243 reviews
Cleanliness: 6.33
Service: 8.8
Location: 8.34
Room Quality: 6.79
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 8.3
T
Torbjörn • solo_traveller • fi
8
2026-05-30 • via Nuitee
F
Fredrik • solo_traveller • se
10
2026-05-29 • via Nuitee
A
Anna-Karin • solo_traveller • se
2
Skrämmande och obehagligt
Pros:

Trevlig person i receptionen vid incheckning

Cons:

Standarden på rummet, både själva rummet och möbler. Ont om fungerande eluttag men telefonjack fanns... Toalett och dusch i skilda rum. I duschen rann vattnet ut mot rummet. Hotellet och flera av dess gäster kändes obehagligt. Gäster stod och rökte i entrén. Drogförsäljning skedde öppet precis utanför hotellet. Kunderna gick sedan in. Långa mörka korridorer. Jag kommer aldrig någonsin bo där igen. (personalen var dock trevlig)

2026-05-29 • via Nuitee
J
Jorge • couple • cl
7
2026-05-29 • via Nuitee
M
Michael • solo_traveller • gr
8
Top location in central Jonkoping with spacious rooms
Pros:

Great location in central Jonkoping, just steps away from the train and bus station. Nice buffet breakfast. Free coffee and snacks in the lobby and free luggage storage for guests. The room was clean and spacious, with comfortable beds, a big bathroom, two small sofas, and a large work station.

Cons:

Would have liked a refrigerator in the rooms and more options on the TV!

2026-05-29 • via Nuitee
Y
Yvonne • extended_group • se
7
Det mesta var bra.
Pros:

Läget

Cons:

Att dom inte sålde öl eller någon mat.

2026-05-28 • via Nuitee
S
Stefanie • solo_traveller • fi
7
Centrally located sweet old school stay.
Pros:

Nice breakfast, very close to the central bus and train station. Easy walk to city centre. Lovely view over the lake! Play area for kids.

Cons:

It’s a bit dated, and the last renovation hasn’t been done with that much effort. If you are very sensitive to mold it might not be the best.

2026-05-27 • via Nuitee
P
Paola • solo_traveller • se
8
2026-05-26 • via Nuitee
K
Kristoffer • solo_traveller • se
6
2026-05-26 • via Nuitee
S
Sara • solo_traveller • se
8
Pros:

Personalen var jättetrevlig! Mycket bra utrymmen, speciellt barnhörnan i receptionen. Våffelkvällarna var stor bonus!

Cons:

Frukosten hade allt man kan önska sig men var väldigt "alldaglig".

2026-05-26 • via Nuitee
C
Christina • couple • se
8
Pros:

Frukosten mycket bra äggröra med bacon. Låg frallor i början vilket gjorde att vi såg det andra brödet för sent trodde det var det enda brödet

2026-05-26 • via Nuitee
F
Florenc • extended_group • se
9
Pros:

Fick checka in tidigt utan problem.
Trevligt att faktiskt kunna öppna det stora fönstret.
Stort och rymligt rum.

Cons:

Hade önskat vanlig dusch istället för badkarsdusch samt skohorn på rummet.
Ganska lyhört.

2026-05-26 • via Nuitee
P
Paola • solo_traveller • se
8
2026-05-26 • via Nuitee
P
Paola • solo_traveller • se
8
2026-05-26 • via Nuitee
P
Peter • extended_group • se
5
2026-05-25 • via Nuitee
J
Junjing • solo_traveller • dk
7
Good location and family friendly.
Pros:

Great location. Car parking available. Nice and big reception area with tables, sofa and coffee/tea and biscuits and pool table. Sauna was nice too. Good breakfast buffet. Family friendly.

Cons:

The room we stayed in only had non-black out blinds and curtains so it was very bright during the summer nights. Also one of the blinds was missing making the room extra bright. There were other small things that needed to be repaired.
The staff was very friendly, but they were mainly in the office rather than the reception even during normal hours making it more difficult to get hold of them (by ringing a bell and wait).

2026-05-25 • via Nuitee
T
Tove • couple • se
7
2026-05-25 • via Nuitee
P
Per Erik • couple • se
5
Ett hotel som måsta satsas på för att bli ok
Pros:

Inte mycket

Cons:

De hade ingen hårfön inget kylskåp på rummet ingen tv4 på rummet ingen bar

2026-05-25 • via Nuitee
H
Henryk • solo_traveller • se
10
2026-05-24 • via Nuitee
E
Ershag • family_with_children • se
8
Pros:

Det var bra på det mesta.

Cons:

Inget som jag minns som var dåligt.

2026-05-24 • via Nuitee