Sure Hotel by Best Western City Jonkoping

Hotels
•
Sure Hotel by Best Western
7.5 (6456 reviews)
Västra Storgatan 25 , Jönköping , se
+46 36 71 92 80

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Value for money
Cons:
Cleanliness issues
Breakfast quality
Noise disturbances

Categories

Cleanliness
6.33
Several mentions of cleanliness issues and dirty dishes.
Service
8.8
Many reviews highlight the friendly and helpful staff.
Location
8.34
Convenient location near the station and other attractions.
Room Quality
6.79
Room sizes are decent but mention of tired decor and noise issues.
Amenities
7.32
Good facilities like pool table and complimentary snacks.
Value for Money
7.78
Generally considered good value, but some concerns about room quality.
Food and Beverage
6.33
Complaints about breakfast quality and hygiene issues.
Overall Experience
8.3
Positive overall experience, with some minor issues noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-30 16:02

Property Description

Central Location and Comfortable Rooms
Located in central Jönköping, just steps away from Lake Vättern and the Central Station, Sure Hotel by Best Western City Jonkoping offers cozy rooms with all the essentials for a comfortable stay, including a work desk, armchair, and satellite TV.

Delicious Buffet Breakfast and Cozy Fireplace Lounge
Start your day right with a delicious buffet breakfast served each morning at the property. After a day of exploring, unwind in the fireplace lounge with complimentary tea and coffee, or enjoy a game of billiards.

Convenient Amenities and Nearby Attractions
With free WiFi, a free internet computer, and a prime location near shops, restaurants, and the Match Museum, City Hotel ensures a convenient and enjoyable stay in Jönköping. Book now for a memorable experience!

Important information:

Please contact Sure Hotel by Best Western City Jönköping in advance if you have any allergies.

The hotel requires that the credit card holder’s name matches the guest’s name on the booking confirmation. Guests are required to show a photo identification and the same credit card used for booking upon check-in.

Please note that no visitors are allowed on the premises and guest rooms. Also pets are only allowed in the Standard Double or Economy Single Room.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JKG

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    People no matter the age stay for SEK 300 per person per night when using an available extra bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Private parking is possible on site (reservation is needed) and costs SEK 110 per day.

Location

Guest Reviews

7.5
Based on 6456 reviews
Cleanliness: 6.33
Service: 8.8
Location: 8.34
Room Quality: 6.79
Amenities: 7.32
Value for Money: 7.78
Food and Beverage: 6.33
Overall Experience: 8.3
S
Susanne • family_with_children • se
7
2026-07-25 • via Nuitee
E
Evelina • family_with_children • se
3
Okej
Pros:

Fin utsikt och trevlig och hjälpsam personal.

Cons:

Frukosten var i tråkigaste laget, dåligt utbud.
Någonting (gissningsvis kopplat till fasaden utanför) smällde utanför hela tiden så det blev ett störningsmoment när vi skulle sova.
Heltäckningsmattor känns väldigt ohygieniskt.

2026-07-25 • via Nuitee
S
Staffan • family_with_children • se
2
Aldrig att vi bor där igen.
Pros:

Ja du… kanske läget…

Cons:

Hade bokat parkering då vi skulle komma ner sent. Parkeringsgaraget var sinnessjukt trångt och det gick inte att parkera på de få platser som fanns. Då har vi inte ens någon stor bil. Fick köra runt på stan några varv innan vi kunde hitta en parkering.

Det var olidligt varmt på rummet. En kudde (det är i överkant att kalla det kudde) per säng.

2026-07-25 • via Nuitee
A
Annelie • couple • se
7
2026-07-25 • via Nuitee
H
Hans-Lennarth • couple • se
6
Prisvärt trots allt stort plus för personalen.
Pros:

Läget,priset personalen,garaget

Cons:

Frukosten dåligt med plats mycket väntan på plats för att sitta . Kunde varit lite bättre städat på rummet . Trasig tapet och puts som släpp på vägg .

2026-07-25 • via Nuitee
G
Gösta • couple • se
6
2026-07-25 • via Nuitee
A
Ann-Kristin • solo_traveller • se
7
2026-07-25 • via Nuitee
M
Monica • couple • se
5
Trevlig
Pros:

Frukost

Cons:

Litet rum, inte det vi bokat enl bild, trångt

2026-07-25 • via Nuitee
K
Karlsson • solo_traveller • se
8
2026-07-24 • via Nuitee
N
Neva • extended_group • si
9
2026-07-24 • via Nuitee
M
Mikael • couple • se
6
2026-07-24 • via Nuitee
F
Fredrik • solo_traveller • se
7
2026-07-24 • via Nuitee
A
Anneli • family_with_children • se
9
2026-07-24 • via Nuitee
A
Anna-Karin • solo_traveller • se
7
2026-07-24 • via Nuitee
Åsa • solo_traveller • se
8
2026-07-24 • via Nuitee
A
Adam • couple • se
3
2026-07-24 • via Nuitee
A
Anders • solo_traveller • se
7
2026-07-23 • via Nuitee
P
Pia • solo_traveller • se
5
2026-07-23 • via Nuitee
L
Lars • solo_traveller • se
10
Pros:

Utmärkt läge, garage och bra frukost!

Cons:

Inget!

2026-07-23 • via Nuitee
L
Lena • solo_traveller • se
7
2026-07-23 • via Nuitee