Holiday Inn Express Hotel & Suites Saint Augustine North by IHG

Hotels
•
Holiday Inn Express
7.6 (151 reviews)
2300 State Road 16, St. Augustine, Florida, 32084 , St. Augustine , US
1-904-824-5151

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Facilities

Free breakfast
Front entrance ramp
Express check-out
Fireplace in lobby
Free WiFi
24-hour front desk
Luggage storage
Express check-in/check-out
Elevator
ATM/banking
See all facilities

Review Highlights

Pros:
Clean
Comfortable beds
Great breakfast
Friendly staff
Cons:
Ants in the room
Rude evening staff
Room issues

Categories

Cleanliness
6.1
Some reviews indicated issues such as ants in the room and paint chips.
Service
8.1
Most staff were nice but some reviews pointed out rudeness from evening staff.
Location
8.6
Convenient location with scenic views nearby.
Room Quality
6.6
Issues with lights and ceiling as well as thin walls were noted.
Amenities
8.6
Good range of amenities including a pool and breakfast.
Value for Money
7.1
Some complaints about check-in and room readiness, but value seems acceptable.
Food and Beverage
7.6
Breakfast was praised, though some negative comments were made about the food quality.
Overall Experience
8.1
Despite issues, many aspects of the stay were positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:39

Property Description

Convenient Amenities: Enjoy complimentary wireless internet access, a lobby fireplace, and a banquet hall for events.

Delicious Dining Options: Grab a bite at the grocery/convenience store or indulge in a daily complimentary buffet breakfast.

Featured Amenities: Benefit from complimentary wired internet access, a 24-hour business center, and a meeting room in the 1496 square feet of conference space available.

Experience comfort in the 82 air-conditioned rooms with pillowtop beds, premium bedding, and modern amenities.
When you stay at Holiday Inn Express Hotel & Suites Saint Augustine North, an IHG Hotel, you'll be in a shopping district, minutes away from St. Augustine Premium Outlets. Book your stay now for a memorable experience!

Important information:

  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAX

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Sustainability Certifications

    Property follows a brand or regulatory agency's sanitization guidelines Clean Promise (IHG)

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

7.6
Based on 151 reviews
Cleanliness: 6.1
Service: 8.1
Location: 8.6
Room Quality: 6.6
Amenities: 8.6
Value for Money: 7.1
Food and Beverage: 7.6
Overall Experience: 8.1
B
BEATRIZ • couple • co
10
2026-06-13 • via Nuitee
L
Linnea • solo_traveller • us
9
2026-06-13 • via Nuitee
S
Steven • couple • us
9
Nice
2026-06-11 • via Nuitee
G
Gary • couple • us
10
2026-06-10 • via Nuitee
A
Amy • couple • us
9
2026-06-06 • via Nuitee
A
Albino • solo_traveller • us
10
2026-06-06 • via Nuitee
V
Vance • family_with_children • us
8
Nice lodging but missed in room coffee
Pros:

Breakfast was suitable.

Cons:

I don’t like not having a coffee service in the room. As a senior citizen, I don’t want to dress to go downstairs for morning coffee. I believe that this is the first hotel where I have stayed in over 15 years that had no coffee pot.

2026-06-02 • via Nuitee
N
Norma • solo_traveller • us
5
It was ok
Pros:

Good location

Cons:

The staff were not that pleasant

2026-05-29 • via Nuitee
E
Edna • solo_traveller • us
10
Pros:

Breakfast, pool service

Cons:

Nothing

2026-05-29 • via Nuitee
J
Jacqualine • solo_traveller • us
10
2026-05-28 • via Nuitee
B
Beth • solo_traveller • us
10
Pros:

Perfect stay. Everything we need was there

2026-05-27 • via Nuitee
N
Nina • couple • us
10
2026-05-27 • via Nuitee
B
Bruno • family_with_children • us
10
Excellent
Pros:

They resolved a case that I had with my reservation

Cons:

Nothing

2026-05-25 • via Nuitee
W
Wesley • family_with_children • us
7
2026-05-19 • via Nuitee
R
Russell • family_with_children • us
10
Pros:

Very accommodating and friendly staff! Our room wasn't ready after check in time, so they upgraded us to a larger room that was ready free of charge.

2026-05-18 • via Nuitee
R
Raulier • couple • us
9
Loved it nice and comfortable
Pros:

Very nice and clean

Cons:

Everything was good

2026-05-18 • via Nuitee
T
Tomas • solo_traveller • us
10
Pros:

Once of the best hotel, I had ever stayed.
Next trip I'll stay there.

2026-05-17 • via Nuitee
A
Ana • couple • us
7
The bathtub was wet and it had a yellow color cream substance. The toilet was constantly running and the toilet seat ha
Pros:

The bed was very comfortable

2026-05-15 • via Nuitee
M
Maria Do Carmo • couple • br
9
Ótima opção de hotel em Saint Augustine só precisa corrigir o chuveiro
Pros:

- Quarto grande
- Cama confortável
- Recepção atenciosa
- Ótimo café da manhã
- A 7 milhas do centro
- Piscina coberta

Cons:

- o chuveiro, oscilava entre muito quente e totalmente frio durante o banho. Nunca chegava na temperatura ideal.

2026-05-11 • via Nuitee
R
Robert • solo_traveller • us
8
Ned’s were great, room was clean, internet fast - good motel
Pros:

Clean and nice

Cons:

I booked the wrong location in St Augustine

2026-05-02 • via Nuitee