Chateau Saint John Trademark Collection by Wyndham

Hotels
•
Trademark
9.2 (1917 reviews)
369 Rockland Road , Saint John , ca

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Convenient location
Cons:
Minor issues with amenities
Overbooking complaints

Categories

Cleanliness
9.16
Rooms were very clean and well-maintained, but some issues mentioned with towels.
Service
9.63
Staff were friendly and went above and beyond to assist guests.
Location
9.17
Convenient location with easy access to highway and city center.
Room Quality
9.12
Rooms were spacious and comfortable, despite minor issues with amenities.
Amenities
8.65
Good selection of amenities, but minor issues with override functions in the room.
Value for Money
9.11
Good value for the quality of service and amenities offered.
Food and Beverage
9.16
Breakfast was consistently noted as delicious and fresh.
Overall Experience
9.63
Overall, a fantastic experience with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:33

Property Description

Luxurious Amenities
Indulge in the comfort of guest rooms equipped with 42-inch flat-screen cable TVs, free Wi-Fi, and cozy bedding.

Convenient Facilities
Stay productive with the on-site business center, meeting facilities, and 24-hour gym to cater to all your needs.

Delightful Dining Options
Enjoy a complimentary hot breakfast at Le Galion Lounge and unwind while watching big-screen TVs.

Experience the perfect blend of luxury and convenience at Chateau Saint John. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1917 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 8.65
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.63
T
Trang • couple • ca
9
2026-07-04 • via Nuitee
L
LAN Thi Tuyet • extended_group • ca
9
2026-07-04 • via Nuitee
M
Moshe • solo_traveller • il
10
Pros:

Traditional style hotel, very clean, comfortable beds, spacy rooms, perfect location to spend a night, just off the main highway, no noise. Plenty of parking spots.

Cons:

Anti-slippery rug in the bath tub would be helpful. Also a fridge could ne helpful and not just a mini-bar.

2026-07-03 • via Nuitee
H
hecteneo • solo_traveller • ca
10
2026-07-02 • via Nuitee
B
brittanyv434 • Family
10
Vanderpoels at chateu saint john
Pros:

The trip was amazing and everything was good. The rooms wer clean and there was plenty of space for all of our stuff. Try out the breakfast bar!

2026-07-01 • via Tripadvisor
C
Cindy Marie • family_with_children • ph
10
Everything is perfect and recommendable
Pros:

It was in a great location, budget-friendly, and breakfast was included with our discounted room rate.

Cons:

None.

2026-07-01 • via Nuitee
G
G3932CIdonnac • Solo travel
10
Will be Back
Pros:

This experience has been exceptional. The staff at all levels, the rooms, the continental breakfast the parking and gym were all more than I had expected. I will recommend this property any time any day!!!

2026-06-30 • via Tripadvisor
D
DIANAS386 • Family
8
Caution re: "handicapped accessible" room?
Pros:

Clean hotel with a nice breakfast. The room was designated "handicapped accessible". The bathroom floor was very slick when wet. The shower looked lovely, unfortunately the cord for the shower head did not reach the lovely built in seat to safely allow a shower. I sent the hotel a request for a shower chair which would make it very useful. No one answered my email. I then asked at the desk for a chair and was told there wasn't one available. In summary, it is a lovely hotel with good staff and friendly amenities but DON'T use it if you need a "handicapped accessible" room.

2026-06-30 • via Tripadvisor
D
dr. Raphaela • family_with_children • de
9
Top Preis-Leistungsverhältnis, gut zu empfehlen!
Pros:

Großes Zimmer, sehr freundliches Personal und sehr gutes Frühstück.

Cons:

Auto notwendig um irgendwo hinzukommen.

2026-06-30 • via Nuitee
S
Stevens • solo_traveller • ca
10
Pros:

Cleanliness
The breakfast
The staff were very friendly
The woman serving breakfast was very friendly and cheerful and

2026-06-30 • via Nuitee
U
Uwe • solo_traveller • de
9
2026-06-30 • via Nuitee
A
Allon • extended_group • us
10
2026-06-29 • via Nuitee
J
Jürgen • couple • de
10
2026-06-29 • via Nuitee
Y
YUN • family_with_children • ca
10
2026-06-29 • via Nuitee
C
Carew • solo_traveller • us
10
2026-06-29 • via Nuitee
L
Lisa • solo_traveller • ca
9
Great hotel
Pros:

It was comfy, classy, clean and the breakfast was great. All staff were friendly, especially the breakfast servers. There was lots of parking and the location was good for what we wanted.

Cons:

The bathtub faucet was difficult to fully turn off...washer needs to be changed?

2026-06-27 • via Nuitee
R
Robert • extended_group • gb
8
Pros:

Ryan and Trudi were brilliant at breakfast. Such lovely people, give them a bonus !!

Cons:

The broken elevator was a big nuisance as it took us 20 minutes to get bags downstairs this morning.

2026-06-27 • via Nuitee
K
karine • solo_traveller • ca
9
Superbe
Pros:

La dimensions de la chambre, l amenagement. Le personnel etait super, les gens qui servent le déjeuner son super

Cons:

La situation géographique, plusieurs personnes un peu louche traîne dans le stationnement, un peu de moisissure dans la salle de bain et le café mi a la disposition n est pas rempli et aucun sucre ou autre

2026-06-26 • via Nuitee
J
Jocelyn • extended_group • ca
8
2026-06-26 • via Nuitee
G
Gaetan • extended_group • ca
9
2026-06-26 • via Nuitee