Chateau Saint John Trademark Collection by Wyndham

Hotels
•
Trademark
9 (1787 reviews)
369 Rockland Road , Saint John , CA
+1 506-644-4444

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
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Review Highlights

Pros:
Excellent breakfast with attentive staff
Friendly and helpful front desk and breakfast staff
Clean, modern and spacious rooms
Complimentary secure underground parking
Good value for money
Convenient location for driving / near downtown
Cons:
No full on-site restaurant or bar
Limited nearby dining / not very walkable for some
TV/audio problems and need to cast from phone
Occasional unfriendly or less helpful evening staff
No alternative milk options for coffee
Lack of in-room crockery/cutlery despite microwave/dining area
At least one report of an uncomfortable mattress

Categories

Cleanliness
9.5
Multiple reviewers explicitly praised cleanliness — rooms and property described as very clean and well-maintained.
Service
9.3
Service is frequently highlighted as exceptional — front desk and breakfast staff are friendly and helpful, though a few mentions of less helpful evening staff.
Location
8.6
Good location for drivers and within walking distance (≈15 min) to downtown restaurants for some; however limited immediate dining options and proximity to busy traffic were noted.
Room Quality
9
Rooms described as spacious, modern and comfortable with custom furniture and modern baths; isolated negatives include one report of an uncomfortable mattress and TV/audio issues.
Amenities
8.7
Strong amenities include complimentary secure underground parking and attentive breakfast service; shortcomings noted: no full on-site restaurant/bar, lack of alternative milk, and some in-room crockery/cutlery gaps.
Value for Money
9.2
Guests explicitly called it great value — comfortable rooms, helpful staff and included parking contribute to a strong value perception.
Food and Beverage
9.1
Breakfast repeatedly receives high praise (varied, fresh, attentive service, Nespresso); negatives include no buffet format, limited beverage milk options, and no full-service restaurant.
Overall Experience
8.6
Overall sentiment is very positive with many 'exceptional' and 'wonderful' stays reported; some minor issues (TV, mattress, evening staff, dining options) slightly temper perfect scores.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious Amenities
Indulge in the comfort of guest rooms equipped with 42-inch flat-screen cable TVs, free Wi-Fi, and cozy bedding.

Convenient Facilities
Stay productive with the on-site business center, meeting facilities, and 24-hour gym to cater to all your needs.

Delightful Dining Options
Enjoy a complimentary hot breakfast at Le Galion Lounge and unwind while watching big-screen TVs.

Experience the perfect blend of luxury and convenience at Chateau Saint John. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 1787 reviews
Cleanliness: 9.5
Service: 9.3
Location: 8.6
Room Quality: 9
Amenities: 8.7
Value for Money: 9.2
Food and Beverage: 9.1
Overall Experience: 8.6
B
Beth • extended_group • ca
8
Pros:

The breakfast was amazing, served by lovely, welcoming, helpful staff. All that and lattes too! Also, the front desk staff were friendly and welcoming. One of them ran to get us milkers for our late evening tea and coffee when we returned from our workshop.

Cons:

I had trouble with the TV. I couldn't figure out how to get traditional TV channels and the sound didn't always work. I had to end up casting shows from my phone in order to get anything worth watching.

2026-10-29 • via Nuitee
P
Pavan • couple • ca
8
2026-10-29 • via Nuitee
Q
Qiang • couple • ca
10
2026-10-29 • via Nuitee
D
De Keizer • family_with_children • nl
10
Pros:

Uitgebreid ontbijt

Cons:

Geen verbeterpunten.

2026-10-27 • via Nuitee
A
Andrea • couple • gb
10
Pros:

Comfort, breakfast, helpful staff

Cons:

Microwave and dining table provided, but no crockery or cutlery

2026-10-26 • via Nuitee
G
George • extended_group • ca
8
We enjoyed
Pros:

Perfect.
The staff were all so friendly and helpful. Everything was very clean.

Cons:

The first bed in the room was not comfortable. In need of a new mattress.

2026-10-25 • via Nuitee
R
Ricky • couple • ca
9
2026-10-25 • via Nuitee
V
Verlene • family_with_children • us
10
My choice in Saint John
Pros:

I loved how clean everything was. Another big thing for me was the covered parking garage. The rooms were beautiful and very comfortable.

Cons:

It's right in the middle of crazy traffic which was kind of intimidating.

2026-10-23 • via Nuitee
C
Cynthia • family_with_children • us
5
2026-10-22 • via Nuitee
D
Donald • solo_traveller • ca
10
Pros:

The location
The staff were very helpful and cheerful
Breakfast was very good, the staff were great, there was a hot meal along with a variety of other choices.
The room was humongous, very clean and comfortable

2026-10-22 • via Nuitee
D
David • couple • us
8
Friendly morning staff made up for evening staff.
Pros:

Morning front desk and breakfast staff were very friendly. Good breakfast. Great location right off highway. Large room.

Cons:

Evening staff were not that friendly or helpful. Site said restaurant and bar. No restaurant and bar was a cooler of beer you could get via desk staff.

2026-10-21 • via Nuitee
D
David • couple • us
10
2026-10-21 • via Nuitee
C
Carole Hill-Bojarski • couple • ca
8
Wonderful as usual
Pros:

Front desk staff is exceptional as well as breakfast staff!

Cons:

N/A

2026-10-21 • via Nuitee
P
Philippe • couple • fr
8
2026-10-20 • via Nuitee
C
Charlotte • family_with_children • gb
8
Well-appointed hotel in great location
Pros:

Staff very friendly and took pride in their work. Hotel is very well appointed with custom furniture, large rooms and modern feeling bathrom. Location is very good.

Cons:

The breakfast is not buffet - you are served at a counter, and no alternative milk was available for coffee.

2026-10-19 • via Nuitee
T
Thuong Chau • couple • vn
10
Amazing
Pros:

Friendly staff and nice/ clean room

Cons:

Location for walking to up town but not big problem

2026-10-19 • via Nuitee
M
MOSHE • couple • il
9
2026-10-17 • via Nuitee
P
Patricia • couple • us
8
Lovely, modern and quiet hotel, with a wonderful breakfast.
Pros:

The hotel is lovely and our room was very nice. Breakfast was delicious with good food options. And Nespresso coffee - my what a treat!!

Cons:

We would have liked to walk somewhere for dinner, but there are really no options for that. Not a deal breaker and we did enjoy the hotel, just something to be aware of.

2026-10-17 • via Nuitee
S
Sylvia • solo_traveller • ca
10
Great value near downtown St. John
Pros:

We liked everything about the property, including the fact we could walk 15 minutes to a great restaurant recommended by the staff. The room was spacious and comfortable, especially the bed. The staff are friendly, especially the lady in the breakfast area—she is a gem. We also appreciated the complimentary secure underground parking.

Cons:

Nothing

2026-10-16 • via Nuitee
M
Mark • family_with_children • ca
8
2026-10-16 • via Nuitee