Chateau Saint John Trademark Collection by Wyndham

Hotels
•
Trademark
9.2 (1948 reviews)
369 Rockland Road , Saint John , ca
+1 506-644-4444

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Convenient location
Cons:
Minor issues with amenities
Overbooking complaints

Categories

Cleanliness
9.16
Rooms were very clean and well-maintained, but some issues mentioned with towels.
Service
9.63
Staff were friendly and went above and beyond to assist guests.
Location
9.17
Convenient location with easy access to highway and city center.
Room Quality
9.12
Rooms were spacious and comfortable, despite minor issues with amenities.
Amenities
8.65
Good selection of amenities, but minor issues with override functions in the room.
Value for Money
9.11
Good value for the quality of service and amenities offered.
Food and Beverage
9.16
Breakfast was consistently noted as delicious and fresh.
Overall Experience
9.63
Overall, a fantastic experience with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:33

Property Description

Luxurious Amenities
Indulge in the comfort of guest rooms equipped with 42-inch flat-screen cable TVs, free Wi-Fi, and cozy bedding.

Convenient Facilities
Stay productive with the on-site business center, meeting facilities, and 24-hour gym to cater to all your needs.

Delightful Dining Options
Enjoy a complimentary hot breakfast at Le Galion Lounge and unwind while watching big-screen TVs.

Experience the perfect blend of luxury and convenience at Chateau Saint John. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 1948 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 8.65
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.63
P
Pascal • solo_traveller • ca
9
2026-07-24 • via Nuitee
R
Rob • solo_traveller • ca
8
2026-07-23 • via Nuitee
K
Kirchhofer • couple • ch
8
Konfortable Übernachtung, freundliches Personal und gutes Frühstück
Pros:

Das grosse Zimmer, das konfortable Bett, das freundliche Personal und den Parkplatz vor der Tür. Trudy hat uns beim Frühstück sehr nett bedient.

Cons:

Ältere Einrichtung, denoch sauber und gut erhalten

2026-07-23 • via Nuitee
C
claude • couple • ca
10
Pour un court séjour confortable et agréable avant de prendre le ferry
Pros:

Accueil très chaleureux avec suggestion de sortie au centre-ville, la proximité du centre-ville et du ferry. Architecture vintage bien rénové

2026-07-22 • via Nuitee
E
EDNA • couple • il
9
נהנינו מאוד.
Pros:

חדר מרווח
חניה בחינם
ארוחת בוקר טובה
יש כל הזמן מים, קפה ותה ליד הלובי

Cons:

קצת מרוחק מהעיר להליכה ברגל, אבל אם מגיעים ברכב - יש חניונים בעיר.

2026-07-21 • via Nuitee
R
RON • couple • ca
8
Pros:

shit fridge for such a nice hotel breakfast excellent

Cons:

said it was .6 km from down town more like 1 .2 km

2026-07-21 • via Nuitee
B
Brahim • solo_traveller • ca
10
2026-07-20 • via Nuitee
R
Robert • couple • ca
9
We have stayed in a a dozen hotels this year, and this one is at the top of the list
Pros:

Breakfast was great! This is the first chin that offered a personalized service, and the food was super.
Front desk dinner recommendation was excellent. The room checked all the boxes - clean, comfortable and well appointed. The parking was perfect.

Cons:

Not having the room ready at 3pm check in. Minor issue, but we were tired.

2026-07-19 • via Nuitee
R
Richard • extended_group • ca
9
2026-07-19 • via Nuitee
R
Richard • solo_traveller • ca
9
Pros:

Easy to locate

Cons:

Clean bed was comfortable

2026-07-17 • via Nuitee
8
893AlanP • Couples • Ave Maria, Florida
8
Very nice stay
Pros:

Very nice hotel. Located right off the highway so it’s easy to get to. The rooms are large and well decorated, if you’re looking for a modern hotel look elsewhere otherwise this is beautiful. Breakfast is very good too.

2026-07-16 • via Tripadvisor
C
Claudia • extended_group • de
10
2026-07-16 • via Nuitee
J
Jens • solo_traveller • de
10
2026-07-16 • via Nuitee
J
James D. • couple • ca
8
We were satisfied.
Pros:

Breakfast was very good! They provided everything we needed.

Cons:

A bit crowded at peak hours - no table was available at first. We had to sit in their break room

2026-07-16 • via Nuitee
H
Heather • couple • ca
10
2026-07-16 • via Nuitee
R
Reindel • couple • us
10
2026-07-15 • via Nuitee
T
Thomas • solo_traveller • ca
10
5+ stars!
Pros:

Great hotel with exceptional staff

Cons:

The underground parking is very tight for a crew cab pickup. Plenty of outdoor parking so no problem for us.

2026-07-15 • via Nuitee
P
Philippe • family_with_children • ca
8
2026-07-15 • via Nuitee
D
Dianne • couple • ca
8
Good location & breakfast
Pros:

Breakfast was lovely & so were the staff. Good location.

Cons:

Needed to request room cleaning after we slept later but cleaning was done then. Water Glasses were dirty when we arrived.

2026-07-15 • via Nuitee
C
christine • couple • us
8
Have stated before, will stay again
Pros:

Great location

2026-07-15 • via Nuitee