Chateau Saint John Trademark Collection by Wyndham

Hotels
•
Trademark
9.2 (2024 reviews)
369 Rockland Road , Saint John , ca
+1 506-644-4444

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great breakfast
Convenient location
Cons:
Minor issues with amenities
Overbooking complaints

Categories

Cleanliness
9.16
Rooms were very clean and well-maintained, but some issues mentioned with towels.
Service
9.63
Staff were friendly and went above and beyond to assist guests.
Location
9.17
Convenient location with easy access to highway and city center.
Room Quality
9.12
Rooms were spacious and comfortable, despite minor issues with amenities.
Amenities
8.65
Good selection of amenities, but minor issues with override functions in the room.
Value for Money
9.11
Good value for the quality of service and amenities offered.
Food and Beverage
9.16
Breakfast was consistently noted as delicious and fresh.
Overall Experience
9.63
Overall, a fantastic experience with high satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 18:33

Property Description

Luxurious Amenities
Indulge in the comfort of guest rooms equipped with 42-inch flat-screen cable TVs, free Wi-Fi, and cozy bedding.

Convenient Facilities
Stay productive with the on-site business center, meeting facilities, and 24-hour gym to cater to all your needs.

Delightful Dining Options
Enjoy a complimentary hot breakfast at Le Galion Lounge and unwind while watching big-screen TVs.

Experience the perfect blend of luxury and convenience at Chateau Saint John. Book now for an unforgettable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YSJ

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 2024 reviews
Cleanliness: 9.16
Service: 9.63
Location: 9.17
Room Quality: 9.12
Amenities: 8.65
Value for Money: 9.11
Food and Beverage: 9.16
Overall Experience: 9.63
A
Anh • family_with_children • us
9
Excellent hotel and value for overnight stay before ferry to NS.
Pros:

Excellent breakfast and service staff.

Cons:

Carpets needs a cleaning

2026-08-22 • via Nuitee
S
Susan • couple • us
10
2026-08-22 • via Nuitee
J
Judith • solo_traveller • de
9
2026-08-22 • via Nuitee
L
lebriam • solo_traveller • ca
8
2026-08-21 • via Nuitee
O
Orit • extended_group • il
10
A very nice hotel, great value for money,
Pros:

A nice hotel, a short drive from the city center. A nice big room and a nice breakfast,

Cons:

Not enough amenities in the bathroom

2026-08-21 • via Nuitee
M
Maurice • couple • ch
8
Guter Ausgangsort für Stadtbesichtigung und Besuch der Reversing Falls
Pros:

Sehr freundliches Personal (vor allem beim Frühstück), Genügend Parkplätze vorhanden. Zimmer gut ausgestattet mit aller notwendiger Infrastruktrur. Hotel behindertengerecht.

Cons:

Klimaanlage im Zimmer war bei der Ankunft viel zu kalt eingestellt.

2026-08-21 • via Nuitee
S
Sylvie • family_with_children • ca
9
2026-08-20 • via Nuitee
J
Janet • couple • us
9
2026-08-19 • via Nuitee
J
Jean-Yves • couple • ca
9
2026-08-19 • via Nuitee
P
Pilon • extended_group • ca
2
2026-08-18 • via Nuitee
J
Jason • family_with_children • ca
9
Great value for your money
Pros:

Great breakfast and the person serving the breakfast was really friendly!

Cons:

I asked for a cot for my daughter and did not get one

2026-08-18 • via Nuitee
S
Secord • couple • us
10
2026-08-18 • via Nuitee
M
Michael • couple • ca
8
Great
2026-08-17 • via Nuitee
X
Xiangdong • couple • us
9
Nice hotel on my way to PEI.
Pros:

The hotel was easy to find. There is ample parking. The front desk staff was very helpful to explain the parking and ordering food for delivery from nearby restaurants. The breakfast was great with multiple options to order and gourmet coffee, free of charge.

Cons:

The AC is noisy. The shower does not have a rubber anti-slippery mat. I almost slipped and hurt myself.

2026-08-17 • via Nuitee
R
Robert • couple • ca
7
Enjoyable
Pros:

We stayed there for 2 nights it location was very good, the room was very comfortable and has a great complimentary breakfast and good service. I would recommend staying there

2026-08-16 • via Nuitee
B
Balaji • solo_traveller • ca
9
Pros:

It Has that old charm. Staffs were nice. Especially, the breakfast ladies were amazing handling the morning crowd for 4 hours non stop. The lady at the station was kind all the the time. She mentioned that it is an art of practice to be patient.

Cons:

Bathroom toiletries were out. And no exhaust. Looks old facility but different charm.

2026-08-16 • via Nuitee
C
Catherine • solo_traveller • ca
9
2026-08-15 • via Nuitee
O
Olivia • solo_traveller • ca
9
2026-08-14 • via Nuitee
K
Kathleen • couple • ca
7
2026-08-14 • via Nuitee
Y
Yandy • solo_traveller • ca
9
Très bonne hotel
Pros:

La qualité,propreté et le déjeuner.

Cons:

L'emplacement.

2026-08-13 • via Nuitee