Residence Inn Pittsburgh North Shore

Hotels
Lixi
9 (1112 reviews)
574 West General Robinson Street , Pittsburgh , us

Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Location
Friendly staff
Room cleanliness
Cons:
Inconsistent cleanliness
Service issues
Minor maintenance problems

Categories

Cleanliness
8.23
Inconsistent cleanliness with some dirty dishes and uncomfortable beds mentioned.
Service
9.2
Mixed service experiences; some staff were polite while one was noted to be rude.
Location
10
Great location frequently mentioned positively across reviews.
Room Quality
8.74
Room quality was good with clean facilities, but issues like broken lamps were noted.
Amenities
8.69
Some amenities were appreciated like pool access, but lack of ice machines and maintenance issues affected the score.
Value for Money
8.72
Parking issues and some minor expenses noted, but overall a reasonable stay.
Food and Beverage
8.68
Breakfast was noted to be good, despite some personal preferences regarding temperature.
Overall Experience
9.73
Overall experience was positive with notable disruptions, but convenience and location outweighed issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 20:35

Property Description

Convenient Location
Located just minutes away from central Pittsburgh and major attractions like the Carnegie Museum of Art, our hotel is the perfect base for your stay in the city.

Suite Perks
Our suites are designed to make you feel at home, with fully equipped kitchens, spacious living areas, and modern amenities like flat-screen TVs and iPod docking stations.

Relax and Recharge
Whether you prefer a refreshing swim in the indoor pool, a fun time in the game room, or a workout session in the fitness centre, we have something for everyone. Stay connected with complimentary Wi-Fi throughout the hotel.

Experience comfort and convenience at its best at Residence Inn Pittsburgh North Shore. Book your stay now and make unforgettable memories in the Steel City.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 27 per day.

Location

Guest Reviews

9
Based on 1112 reviews
Cleanliness: 8.23
Service: 9.2
Location: 10
Room Quality: 8.74
Amenities: 8.69
Value for Money: 8.72
Food and Beverage: 8.68
Overall Experience: 9.73
C
carole family_with_children us
5
Cons:

Only one elevator out of 3 worked. Had to wait in line to go up to room. Had to take steps to 7th floor numerous times
Was double charged for my room and still waiting for it to be corrected
Sofa bed comforter not clean Mattress
very uncomfortable

2026-07-23 via Nuitee
E
Evan extended_group us
6
2026-07-22 via Nuitee
B
Beth couple us
1
The room was in dire need of repairs
Pros:

The only thing we liked was the courtesy of the staff.

Cons:

There was no AC in any common areas. There was only 1 elevator out of 3 that were working. When we checked out (a day early) we waited 40 minutes and still not able to get on an elevator. A very kind guest carried our luggage down the stairs to the lobby. We are elderly and my husband has medical conditions. The front desk staff didn’t care. They just sorry but didn’t sound like they meant it

2026-07-21 via Nuitee
M
Michael couple us
7
Pros:

Location to the ball park

Cons:

No AC in the lobby

2026-07-16 via Nuitee
R
Rakeshkumar family_with_children us
7
2026-07-16 via Nuitee
S
Stacy extended_group us
10
Perfect location
Pros:

We went to a Pirates game so this location can’t be beat.

2026-07-12 via Nuitee
L
Laticia family_with_children us
10
Pros:

Friendly staff, nice breakfast, kids loved the pool and location is convenient

Cons:

Bed wasn’t comfy

2026-07-12 via Nuitee
T
Timothy solo_traveller us
9
Pros:

Location

Cons:

Needed the toilet sit fixed and was never done.

2026-07-08 via Nuitee
T
Tiffany extended_group us
10
Staff was extremely excellent and friendly! Room was clean! Would definitely recommend this hotel!
Pros:

This hotel was nice and close to both the PNC ballpark and the Steelers stadium! Parking was nice!

Cons:

Nothing really!

2026-07-06 via Nuitee
P
Paul family_with_children us
7
Location. Location. Location.
Pros:

The location cannot be beat. You are directly across the street from PNC Park and within walking distance of everything that Nkrth Shore has to offer.

2026-07-05 via Nuitee
A
Alexandra couple us
9
Would return
Pros:

The hotel itself was wonderful. Clean. Staff were helpful and friendly.

Cons:

The parking lot is atrocious and there is not enough space for all the guests.

2026-07-05 via Nuitee
F
Fontana solo_traveller us
10
2026-07-01 via Nuitee
S
Shari couple us
10
2026-06-28 via Nuitee
J
Joanna couple us
10
2026-06-27 via Nuitee
R
Robert S family_with_children us
7
7/10
Pros:

The location.

Cons:

Short staffed.

2026-06-26 via Nuitee
A
Alejandro couple ec
10
Pros:

Ubicación y comodidad

Cons:

Todo bien

2026-06-25 via Nuitee
D
David couple us
10
Great
Pros:

The location right next to PNC Park and other areas to visit. The staff is always nice and helpful.

Cons:

The carpet in our room is tearing up by kitchen area. The door on the bathroom would not shut (hinges are bent). This door was like this last year when I stayed in this same room and I did report it to the front desk. I do think they are doing some renovations at this present time too though.

2026-06-25 via Nuitee
K
Karen extended_group us
10
Pros:

Location to PNC Park

2026-06-23 via Nuitee
S
Stephanie family_with_children us
8
Pleasant stay with a great location and nice walk into downtown Pittsburgh.
Pros:

Location, nice staff, amenities were good, breakfast was good, and kitchen set up was good.

Cons:

Everything was fine.

2026-06-21 via Nuitee
C
Craig family_with_children us
8
Great location, Arlene was amazing, everyone was friendly, loved ease of check in and parking
Pros:

Arlene was amazing and sweet. Room was fantastic, location was great.

Cons:

There was a fun run/walk by the hotel and so we were not permitted to exit until noon. The staff told me a back way to exit but would have been nice to know that while making the reservation.

2026-06-21 via Nuitee