The Ritz-Carlton Shanghai, Pudong

Hotels
•
The Ritz-Carlton Company, L.L.C
9.8 (1145 reviews)
8 Century Avenue, Lujiazui , Shanghai , CN
+86 21 2020 1888

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional service
Great location
High-quality food
Cons:
Old furniture
WiFi issues

Categories

Cleanliness
9.28
Some reviews mention old furniture and interior which may affect cleanliness perception.
Service
10
Service was absolutely top-notch, helping with food ordering issues and overall staff quality noted.
Location
10
Exceptional location with amazing views as highlighted in several reviews.
Room Quality
9.78
Rooms are spacious and comparable in quality; some concerns about decor but generally favorable.
Amenities
9.78
Amenities received positive mentions, with delicious offerings in dining.
Value for Money
9.78
Guests find it reasonably priced for the hotel tier and offerings.
Food and Beverage
9.78
High-quality food options with variety in the buffet, noted to be better than competitors.
Overall Experience
10
Generally excellent overall experience highlighted by multiple reviews.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 20:52

Property Description

Luxurious Living with Spectacular Views

Elegant Art Deco Design: Experience luxury in every detail with air-conditioned rooms featuring large windows and modern amenities like B&O sound systems.

Prime Location and Convenience: Situated near iconic landmarks and transportation, making it easy to explore the city. Enjoy proximity to major attractions and airports.

Exceptional Dining and Wellness: Indulge in a variety of culinary experiences from Italian to Cantonese cuisine. Relax at the 24-hour gym, spa, and rooftop bar for a truly unforgettable stay.

Ready to experience luxury at The Ritz-Carlton Shanghai, Pudong?

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that for all breakfast inclusive rates, they only include breakfast for 2 people. Extra charges will apply if the 3rd guest wishes to dine.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SHA

Location

Property Video

Guest Reviews

9.8
Based on 1145 reviews
Cleanliness: 9.28
Service: 10
Location: 10
Room Quality: 9.78
Amenities: 9.78
Value for Money: 9.78
Food and Beverage: 9.78
Overall Experience: 10
O
Orchideh • couple • gb
10
2026-11-07 • via Nuitee
A
Alexander • family_with_children • ru
10
Все отлично! Номер гораздо лучше ожиданий. Очень приветливый персонал. Отличные завтраки.
Pros:

Вид из окна особенно прекрасен!

2026-11-07 • via Nuitee
Ксения • solo_traveller • ru
10
2026-11-03 • via Nuitee
P
Paula • couple • br
10
Maravilhosa
Pros:

Gostei de tudo, a localização é perfeita, ao lado de um shopping, a vista maravilhosa e o atendimento personalizado também! Super recomendo!

Cons:

Tudo,

2026-11-02 • via Nuitee
F
Frei • solo_traveller • ch
9
Top Hotel, sehr zu empfehlen
Pros:

Top Ausstattung, Service und Qualität des Frühstückbuffets.

Cons:

Lage ist gut, ist aber auf der Flussseite wo etwas weniger los ist, dafür inmitten all den eindrucksvollen Hochhäusern

2026-11-02 • via Nuitee
F
Francesco • couple • it
10
Lusso accessibile
Pros:

Letto comodissimo. Ottimo il ristorante cinese stellato

2026-11-02 • via Nuitee
B
brandon • couple • ch
10
2026-10-30 • via Nuitee
K
Kozma • couple • ch
10
Pros:

C’était exceptionnel

2026-10-30 • via Nuitee
A
Anna • family_with_children • hk
10
Amazing staff, excellent location, beautiful rooms
Pros:

It was our first time visiting Shanghai and we stayed at the Ritz Carlton Pudong because of its excellent location. We spent an amazing holiday here and were most impressed with the friendly and helpful staff as well as the beautiful and comfortable room. Breakfast buffet also had a great selection of healthy options like fruits and smoothies and juices. Special thanks to Scarlett, Wenny, Doris, John, Simo and all of the cleaning and service staff who helped my family settle into the hotel and made our stay so comfortable and enjoyable. Scarlett drew my son a lovely card with a warm message and gave him a set of colouring books to take home. We will treasure these lovely tokens and we look forward to returning to the Ritz Carlton Pudong in the future.

2026-10-29 • via Nuitee
B
Breault • couple • ca
10
Pros:

Room, restaurants, staff

2026-10-28 • via Nuitee
B
Beisen • couple • kz
9
Pros:

Понравилось местоположение отеля, сам номер, вид с номера, чистота в номере, отзывчивый персонал

2026-10-26 • via Nuitee
D
Diāna • couple • lv
8
Beautiful hotel with great location
Pros:

Location is very good, beautiful design and very personal attitude to clients

2026-10-23 • via Nuitee
I
IOANNIS • extended_group • gr
10
2026-10-22 • via Nuitee
A
Antonella • family_with_children • it
7
Non ritornerei
Pros:

La posizione e la colazione

Cons:

Aver ricevuto una camera con colazione per 2 nonostante la prenotazione fosse per 3 e soprattutto la poca preparazione del personale alla reception incapace di risolvere un problema creato al cliente

2026-10-21 • via Nuitee
U
Ubiria • couple • ge
10
2026-10-20 • via Nuitee
N
Nazira • couple • uz
10
2026-10-20 • via Nuitee
A
Anna • family_with_children • fi
10
2026-10-19 • via Nuitee
W
Weiling • couple • tw
10
2026-10-19 • via Nuitee
V
Vadim • solo_traveller • ru
10
Pros:

Мне все понравилось

Cons:

Все было замечательно

2026-10-16 • via Nuitee
E
Eradeh • solo_traveller • ae
10
2026-10-15 • via Nuitee