SpringHill Suites Pittsburgh Southside Works

Hotels
SpringHill Suites
8.6 (323 reviews)
2950 South Water Street , Pittsburgh , us

Children allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Terrace
See all facilities

Review Highlights

Pros:
Great breakfast
Friendly staff
Comfortable rooms
Good location
Cons:
Train noise at night
Inconsistent cleanliness
Parking fees

Categories

Cleanliness
7.79
Some reviews mention dirty rooms, suggesting a lack of consistent cleanliness.
Service
9.26
Positive comments about staff friendliness and helpfulness.
Location
8.8
Convenient location near shops and dining, but some noise from trains.
Room Quality
8.25
Rooms are described as comfortable and spacious but affected by train noise.
Amenities
8.78
Breakfast options are varied and well-received.
Value for Money
8.24
Some concerns about parking fees, but otherwise viewed as good value.
Food and Beverage
8.79
Breakfast was praised for its variety and quality.
Overall Experience
8.86
Overall positive experience, though impacted by train noise.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 06:25

Property Description

Convenient Location
Located just 3 miles from downtown Pittsburgh, SpringHill Suites Pittsburgh Southside Works is the perfect choice for both business and leisure travelers. Explore the vibrant city easily with the Andy Warhol Museum just an 11-minute drive away.

Modern Amenities
Enjoy a comfortable stay in our well-equipped rooms featuring a flat-screen TV, sitting area, work desk, microwave, and refrigerator. Whether you're here for work or relaxation, we have everything you need for a pleasant stay.

Near Major Attractions
With Heinz Field only 4.5 miles away and the David L. Lawrence Convention Center a short 10-minute drive from the hotel, you'll be at the heart of all the action during your stay at SpringHill Suites. Book now and experience the best of Pittsburgh!

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PIT

Property Policies

  • Internet

    Wired internet is available in public areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible on site (reservation is needed) and costs USD 22 per day.

Location

Guest Reviews

8.6
Based on 323 reviews
Cleanliness: 7.79
Service: 9.26
Location: 8.8
Room Quality: 8.25
Amenities: 8.78
Value for Money: 8.24
Food and Beverage: 8.79
Overall Experience: 8.86
J
Jared family_with_children us
1
A nightmare of a stay.
Pros:

Dirty sheets, red-stained comforter, clogged shower.

Cons:

We discussed this with the staff, the evening we arrived, and then the next morning at 6:30 (we didn’t stay for breakfast - we just had to get out). They said the manager would call us about compensation that morning when he got in, but never did. I will call after the holiday weekend.

2026-07-04 via Nuitee
B
Bahnsen couple us
10
Great
Pros:

The room was very spacious clean. It was close to restaurants and shopping within walking distance.

Cons:

In some of the photos, it showed a pool and there was no pool.

2026-07-02 via Nuitee
B
Beth family_with_children us
7
The room was a good size to accommodate my family
Pros:

Good breakfast

Cons:

The train at night

2026-07-02 via Nuitee
R
Ravi couple us
1
2026-07-01 via Nuitee
S
Sarah family_with_children us
8
Pros:

Very clean, good breakfast, close to downtown

Cons:

Pillows to soft and not enough.

2026-06-30 via Nuitee
M
McBride family_with_children us
9
2026-06-26 via Nuitee
K
KHIN couple us
9
Overall, the hotel is very nice and clean, and staffs are very friendly
Pros:

The property is located beside the river and has nice view

Cons:

Very close to the train tracks and noisy when train passes and there is no pool in the hotel

2026-06-23 via Nuitee
R
Rigney couple us
9
2026-06-22 via Nuitee
D
Dreamer15729701979 Business
2
Disappointing customer service
Pros:

Absolutely horrible customer service. We had cancelled a reservation over the phone due to change in travel plans and spoke with someone, but forgot to write down a confirmation number. We were charged for the night and when I called to request a refund, manager would not work with me to refund the charge ($269). I inquired politely and am a long term Marriott rewards member, he did not care. We stay in Marriotts all the time and now will be looking at other hotels before Marriotts in the future due to this experience.

2026-06-19 via Tripadvisor
J
Jamie family_with_children us
10
Pros:

No rooms were available through the hotel's site so had to book third party. A two-bed room was not available when I booked so booked a smaller room anyway for my 5-person family. Brought a cot for my littlest to make the room work for all. Called a few days before and asked if an upgraded room became available. Since I booked third party there was nothing they could do at the time but said I could check again when I check in. Asked at check in and they had already reserved the upgraded for me! Very accommodating!

2026-06-19 via Nuitee
L
Luca solo_traveller br
10
2026-06-15 via Nuitee
B
Brandon couple us
10
2026-06-07 via Nuitee
J
Jody family_with_children us
8
Awesome!
Pros:

Location can't be beat. So close to food and entertainment.

Cons:

The train coming through but that can't be helped and it made it unique.

2026-06-02 via Nuitee
E
Edwin couple us
9
2026-06-01 via Nuitee
S
sabrina solo_traveller us
10
Pros:

Every thing

2026-06-01 via Nuitee
G
Giordana solo_traveller it
10
2026-05-21 via Nuitee
G
Glorianne family_with_children us
10
2026-05-18 via Nuitee
G
Gagliardo solo_traveller us
10
Pros:

It was nice

2026-05-15 via Nuitee
K
Kari couple us
10
2026-05-11 via Nuitee
C
Clara family_with_children us
8
2026-05-09 via Nuitee