Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Heating
Family rooms
Garden
Express check-in/check-out
Bar
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
6.56
Several reviews mention cleanliness issues, such as dust and hair on the bathroom floor and unreliable hot water.
Service
8.53
The staff is consistently described as friendly and helpful.
Location
8.57
Conveniently located near Haymarket and bus stops for easy access to the city center and airport.
Room Quality
7.52
Rooms generally clean but soft mattresses may not suit everyone; some show signs of wear.
Amenities
7.05
Basic amenities met expectations but some items like the breakfast buffet were inadequate.
Value for Money
7.01
Reasonable for Edinburgh prices but overall quality reflects a low star rating.
Food and Beverage
6.56
Breakfast offerings were limited and often ran out, indicating a need for improvement.
Overall Experience
7.43
Mixed reviews reflecting both enjoyment and areas for improvement, particularly in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 15:30

Property Description

Historic Charm and Modern Comforts

The Cumberland Hotel, nestled in Edinburgh’s West End, offers a blend of historic charm and modern comforts. Set in elegant Victorian buildings, the hotel boasts original features and spacious rooms, each equipped with a TV and tea/coffee facilities.

Relaxing Lounges and Outdoor Spaces

Guests can unwind in the residents' lounge or enjoy a drink in the hotel's two bars or beer gardens. With attractive grounds, the hotel provides serene outdoor spaces for relaxation.

Convenient Location and Easy Access

Conveniently located near Princes Street and Edinburgh Airport, the hotel also offers easy access to key attractions with a bus stop just outside. Whether visiting for business or leisure, Cumberland Hotel provides a comfortable stay with its proximity to major venues and transportation links.

Book your stay at Cumberland Hotel for a memorable Edinburgh experience!

Important information:

Please note that bed preferences are subject to availability.

Please be aware that the parking is limited and can be booked upon arrival subject to availability. The parking will not accept trucks, minibus, long vans or commercial vehicles.

Children aged 2 years and younger can stay for free, subject to prior arrangement.
Children aged 3 years and older can stay for an extra charge, subject to prior arrangement.
You can use the Special Requests box when booking, or contact the property directly using the contact details provided in your confirmation.

This property will not accommodate hen, stag or similar parties.

Our hotel can be chosen for quarantine purposes for the period stated by government rules. In that case, please provide us with evidence that you've already tested for Covid-19.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

7.4
Based on 3740 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.52
Amenities: 7.05
Value for Money: 7.01
Food and Beverage: 6.56
Overall Experience: 7.43
L
Luis • couple • ar
10
Muy buena la atención , con personal siempre predipuesto
Pros:

Si mucho

Cons:

Que me tocó en planta superior y éramos dos personas mayores

2026-09-19 • via Nuitee
L
lorena • family_with_children • it
7
Pros:

Buona posizione e fermata del bus davanti alla struttura

2026-09-19 • via Nuitee
E
Eva • solo_traveller • at
6
2026-09-18 • via Nuitee
S
Stephen • couple • au
7
Pros:

It was easy walking distance to attractions. The breakfast was good.

Cons:

The bed and pillows were uncomfortable. Very low water pressure and flow in the shower.

2026-09-18 • via Nuitee
T
Teunis • couple • au
5
Pros:

Excellent location with parking. Delicious, hearty breakfast included. Happy helpful staff.

Cons:

Very little water pressure in the shower with tepid water temp. New bed linen is required.

2026-09-17 • via Nuitee
A
AriannaSpalla • solo_traveller • it
8
2026-09-16 • via Nuitee
M
Mirjam • couple • nl
7
Gut für 4 Nächte Edinburgh
Pros:

Freundliches Personal

Cons:

Für grosse Menschen wie wir war das Zimmer und der Flur sehr niedrig. Wir hatten ein Zimmer unter dem Dach.

2026-09-16 • via Nuitee
M
martin • solo_traveller • ie
8
2026-09-15 • via Nuitee
V
Vissia • solo_traveller • it
8
Pros:

Ottima posizione davanti alla fermata del bus sia per il centro che per l'aeroporto. Comunque una 20ina di minuti a piedi dal centro. 10 dal Dean Village.

Cons:

Letto matrimoniale molto piccolo. La stanza è abbastanza pulita sull'essenziale, biancheria e sanitari, ma poco sul resto. Ragnatele e polvere in giro. Niente di drammatico.

2026-09-14 • via Nuitee
R
R.M. • couple • nl
9
Aanrader.
Pros:

Vriendelijk personeel, top locatie, fijne kamer.

Cons:

Sommige lampen in de kamer vonden wij te fel.

2026-09-14 • via Nuitee
L
Lindsay • solo_traveller • nz
8
Pros:

The period ambiance is kind of cool and it's handy to a good bus service into the Towns. Nice modern bathroom.

Cons:

The stairs were a challenge for an old guy traveling with too much luggage.

2026-09-13 • via Nuitee
M
Mandy • couple • gb
5
Price was ok for Edinburgh, but the hotel was disappointing.
Pros:

Great location, less than 10 minutes walk from Haymarket train station. Plenty of buses and trams available to get around.

Cons:

The bathroom floor was not clean - long dark hairs over the floor. I cleared some myself but asked at reception for the floor to be swept and mopped whilst we were out the next day - it wasn’t!
Also the shower drainage hole didn’t empty very well - nearly overflowed. The underside of the plug hole cover was very grimy. When anyone used the shower in the next room, water splattered up through the shower plug hole in our bathroom.
Continental breakfast was also under par - processed/longlife croissant/pain au raisin, cheap yogurt.
I would share photos of our stay…..but they are really quite unpleasant!!

2026-09-12 • via Nuitee
R
Rosimeri • solo_traveller • br
8
Boa parada de viagem de carro perto do centro de Edimburgo.
Pros:

Hotel perto do centro de Edimburgo e com vagas próprias de garagem. Quarto confortável e com água quente. Equipe prestativa e simpática.

Cons:

Poderia haver mais disponibilidade de frutas no café da manhã. Poderiam os quartos ter ar condicionado e o hotel ter um elevador.

2026-09-12 • via Nuitee
K
Kathy • solo_traveller • gb
7
Pros:

The staff were very friendly and the hotel was in a good place to get to main attractions. Vegetarian breakfast was good.

Cons:

The springs in the bed I was sleeping( room 34) in were on the way out and made a lot of noise when I moved from side to side. There was a fair amount of noise coming from the water pipes which kept me awake.

2026-09-12 • via Nuitee
P
Patrick • couple • be
7
OK prijs / kwaliteit
Pros:

Supervriendelijk en behulpzaam personeel. uitstekend ontbijt, Engels ontbijt en continentaal ontbijt.
Prima ligging, een half uurtje te voet tot in het toeristisch centrum en een bushalte voor de deur.
In vergelijking met de prijs van andere hotels in Edinburg is het hotel zeker ok om te verblijven.

Cons:

Kamer 11. We waren 6 nachten ter plaatse en slechts 2 nachten functioneerde de tv. Het personeel en de manager deed er alles aan om tot een oplossing te komen echter zonder resultaat. We kregen wel een drankje aangeboden ter compensatie.
Elke morgen om 6h00 wakker door lawaai van een compressor of zoiets dat in werking werd gezet.
Onze kamer werd niet echt goed gepoetst en de bedden werden niet naar behoren opgemaakt elke dag.

2026-09-12 • via Nuitee
G
Gustavo • solo_traveller • mx
10
Pros:

La habitación muy cómoda y silenciosa, perfecta para descansar bien despues de un dia de recorrido
El baño amplio y extremadamente limpio. El personal muy amable y la ubicacion excelente, cerca de trenes y buses y a una caminata de 20 min de todo

Cons:

No tengo ninguna queja

2026-09-11 • via Nuitee
Ángela • solo_traveller • es
6
Pros:

La ubicación

Cons:

La limpieza escasa ,las sábanas blancas estaban amarillas

2026-09-10 • via Nuitee
J
Jane Helen • couple • nz
10
Very pleasant and comfortable
2026-09-10 • via Nuitee
M
maria gabriela • couple • ar
10
2026-09-10 • via Nuitee
C
Clabal • solo_traveller • ch
8
Pros:

Le bus depuis l'aéroport s'arrête pratiquement devant l'hôtel .
Personnel super sympa

2026-09-10 • via Nuitee