Hotel Jägerhorn

Hotels
9.2 (2863 reviews)
Ilica 14 , Zagreb , hr

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Air conditioning
Terrace
Family rooms
Luggage storage
Safety deposit box
Fax/photocopying
Ironing service
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and helpful staff
Comfortable beds
Cons:
Small room sizes
Breakfast quality could improve
Wi-Fi speed issues

Categories

Cleanliness
8.7
Some reviews mention cleanliness positively, but there were concerns about room tidiness.
Service
10
Many reviews highlight the friendliness and helpfulness of the staff.
Location
10
Multiple reviewers emphasize the hotel’s excellent central location.
Room Quality
8.67
Some reviews mention the rooms as small and cramped.
Amenities
9.21
Amenities were mentioned as satisfactory but could improve, especially with Wi-Fi speed.
Value for Money
8.66
Concerns raised about breakfast quality and room size relative to price.
Food and Beverage
8.69
Breakfast quality was noted as lacking, but generally acceptable.
Overall Experience
9.65
Most reviews express a positive overall experience, with several expecting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:10

Property Description

Historic Charm and Modern Comfort
Hotel Jagerhorn, the oldest hotel in Zagreb, offers a unique blend of historic charm and modern comfort. The elegantly equipped rooms with free Wi-Fi internet access provide a cozy retreat for guests.

Convenient Location and Amenities
Situated between the main pedestrian street and Zagreb's old town, the hotel offers a prime location close to Ban Jelacic Square. Guests can take advantage of free secure parking nearby, making their stay hassle-free.

Relaxation and Scenic Views
Unwind with a quiet drink by the fountain or soak in the town view from the summer terrace. With Ban Jelačić Square just a 3-minute walk away, Hotel Jagerhorn is the perfect choice for your stay in Zagreb.

Book your stay at Hotel Jagerhorn for a memorable experience in the heart of Zagreb.

Important information:

When booking 4 or more rooms, different policies apply.This property is located in a pedestrian-only zone.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2863 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 9.21
Value for Money: 8.66
Food and Beverage: 8.69
Overall Experience: 9.65
M
Marcia • extended_group • us
10
Helpful staff, kind and inviting.
Pros:

Location, location, location!

Cons:

Nothing

2026-05-30 • via Nuitee
S
Sara • solo_traveller • ae
10
2026-05-29 • via Nuitee
D
Debra • couple • us
10
Excellent choice!
Pros:

Excellent location, quaint and very convenient to Upper Town activities.

Cons:

N/A

2026-05-27 • via Nuitee
H
Helene • couple • fr
10
Superbe endroit
Pros:

Superbe endroit, bien situé, une terrasse extraordinaire pour le petit déjeuner, chambres confortables et de bon goût. Personnel top !

2026-05-27 • via Nuitee
R
Robert • couple • us
10
Excellent; highly recommend at this price point.
Pros:

The staff were so kind and professional. They went above and beyond to help us, from finding herbal tea to replacing a broken hairdrye, to giving directions. Thank you!!

2026-05-27 • via Nuitee
A
Ana-Marija Bukovica • solo_traveller • hr
10
2026-05-26 • via Nuitee
B
Bregović • solo_traveller • hr
10
2026-05-25 • via Nuitee
V
Vince • couple • us
8
Great value with some quirks
Pros:

Friendly staff, great location and excellent value.

Cons:

Staff should have advised us on check in that they closed off the courtyard to the hotel at night behind a massive wooden door. We walked by the hotel several times after dinner because we kept missing the entrance and there wasn’t any signage.

2026-05-25 • via Nuitee
R
Ron • solo_traveller • us
9
Pros:

nice breakfast and nice outdoor cafe

2026-05-24 • via Nuitee
W
Wilhelm • couple • de
9
Pros:

Gutes Frühstück,ruhige Lage,Terrasse

Cons:

ok

2026-05-23 • via Nuitee
H
Hallie • solo_traveller • us
10
Pros:

Excellent customer service! They were ready to help with whatever I needed. I needed a safety pin for my outfit and the woman at the front desk offered to bring one from home for me! Also excellent location - you’re definitely in the middle of everything. Cute cafe and bar, too! It was a nice place for a night cap.

2026-05-21 • via Nuitee
A
Amber • solo_traveller • us
10
2026-05-20 • via Nuitee
J
Jenny • solo_traveller • de
10
Pros:

Zentrale Lage

2026-05-18 • via Nuitee
Z
Zrinka • solo_traveller • hr
7
Pros:

Osoblje je vrlo ljubazno i susretljivo.

Cons:

Parking je dislociran od samog objekta, što nije dobro kada pada kiša. Doručak vrlo oskudan. Soba je dovoljno velika, no bila sam smještena u potkrovlju te je zbog krovne kosine dosta prostora nemoguće koristit. Otežano korištenje radnog stola.

2026-05-17 • via Nuitee
L
Lynn • couple • us
7
2026-05-16 • via Nuitee
P
Piotr • solo_traveller • pl
10
Amazing spot, highly recommend
Pros:

This place has the best location you could ask for in Zagreb. You’re literally steps from everything—the main square, old town, museums, restaurants, it’s all right there. The staff absolutely goes out of their way to help, especially at the front desk. The rooms are spotless. Plus there’s something really charming about staying in Zagreb’s oldest hotel from 1827. The courtyard and garden are like a quiet escape in the middle of the busy city center.

Cons:

They could truly improve selection at breakfast.

2026-05-15 • via Nuitee
A
Annette • couple • au
10
We stayed two nights and only had one day to see Zagreb. The central location of the Jagerhorn Hotel meant we could easi
Pros:

Perfect location. Wonderful staff. Lovely hot shower.

2026-05-15 • via Nuitee
J
Jay • couple • us
9
Pros:

Breakfast selection was great as was the coffee service. Breakfast room could use replacement flooring - the vinyl flooring was chipped and worn and very dated.

2026-05-14 • via Nuitee
G
Glenn • couple • au
8
Central and convenient
Pros:

Breakfast basic but good. I like to have bananas and a better range of cereals, then again I’m from Australia while Europeans may have found it perfect. Within walking distance of most museums and uptown. Everyone helpful and friendly.

Cons:

Room quite small, but no major concerns.

2026-05-14 • via Nuitee
D
DANIEL • solo_traveller • fr
8
2026-05-12 • via Nuitee