Hotel Jägerhorn

Hotels
9.2 (2908 reviews)
Ilica 14 , Zagreb , hr

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and helpful staff
Comfortable beds
Cons:
Small room sizes
Breakfast quality could improve
Wi-Fi speed issues

Categories

Cleanliness
8.7
Some reviews mention cleanliness positively, but there were concerns about room tidiness.
Service
10
Many reviews highlight the friendliness and helpfulness of the staff.
Location
10
Multiple reviewers emphasize the hotel’s excellent central location.
Room Quality
8.67
Some reviews mention the rooms as small and cramped.
Amenities
9.21
Amenities were mentioned as satisfactory but could improve, especially with Wi-Fi speed.
Value for Money
8.66
Concerns raised about breakfast quality and room size relative to price.
Food and Beverage
8.69
Breakfast quality was noted as lacking, but generally acceptable.
Overall Experience
9.65
Most reviews express a positive overall experience, with several expecting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:10

Property Description

Historic Charm and Modern Comfort
Hotel Jagerhorn, the oldest hotel in Zagreb, offers a unique blend of historic charm and modern comfort. The elegantly equipped rooms with free Wi-Fi internet access provide a cozy retreat for guests.

Convenient Location and Amenities
Situated between the main pedestrian street and Zagreb's old town, the hotel offers a prime location close to Ban Jelacic Square. Guests can take advantage of free secure parking nearby, making their stay hassle-free.

Relaxation and Scenic Views
Unwind with a quiet drink by the fountain or soak in the town view from the summer terrace. With Ban Jelačić Square just a 3-minute walk away, Hotel Jagerhorn is the perfect choice for your stay in Zagreb.

Book your stay at Hotel Jagerhorn for a memorable experience in the heart of Zagreb.

Important information:

When booking 4 or more rooms, different policies apply.This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2908 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 9.21
Value for Money: 8.66
Food and Beverage: 8.69
Overall Experience: 9.65
U
Ulrich solo_traveller de
10
Pros:

Perfekte Lage zwischen Oberstadt, Fußgängerzone und Hauptplatz. Ruhig. Tolles gepflegtes Frühstück. Extra Raum für das Fahrrad. Alle super freundlich. Immer wieder.

Cons:

Nichts

2026-06-20 via Nuitee
N
Nigel couple gb
9
Lovely, charming hotel in a fantastic location
Pros:

The location of the hotel is excellent as are the staff. As a celiac the breakfast was disappointing. The rooms are a little snug and can be a bit noisy in the morning if you do not want to get up early.

Cons:

There is not a great deal to dislike this hotel

2026-06-20 via Nuitee
N
Nigel couple at
8
Very comfortable weekend
Pros:

Very central, good parking facilities

Cons:

Shower was difficult to seal

2026-06-19 via Nuitee
V
Victoria extended_group hu
10
Exceptional
Pros:

Amazing staff, front desk , restaurant workers, they went above and beyond to make our stay wonderful!!! Thank you all!! Definitely we will be back!

Cons:

Nothing, superb room, employees, location.

2026-06-19 via Nuitee
A
Antonia family_with_children gb
10
Wonderful
Pros:

Great staff and large
Rooms

Cons:

Breakfast could have a little more

2026-06-18 via Nuitee
M
Martina couple hr
10
2026-06-18 via Nuitee
U
Urška couple si
10
Perfect stay in Zg
Pros:

All of it

Cons:

None

2026-06-18 via Nuitee
C
Chris couple us
9
2026-06-18 via Nuitee
A
Angela solo_traveller gb
10
Pros:

The best hotel amazing location great bfast
all perfect

Cons:

NA

2026-06-16 via Nuitee
D
David solo_traveller au
8
excellent
Pros:

very helpful and friendly staff

2026-06-15 via Nuitee
V
Vic couple us
8
All and all it was good specially the location .
Pros:

Location and staff were great

Cons:

It was old , not a lot of amenities to reflect the new world order

2026-06-15 via Nuitee
F
FREDERIC couple fr
7
Pros:

Amabilité du personnel, décoration de la chambre et des parties communes.

Cons:

L'information sur le stationnement était erronée. Le message reçu indiquait qu'une navette nous amènerait du parking à l'hôtel, distant de 500 m, alors que ce n'est pas le cas.

2026-06-13 via Nuitee
W
Wim extended_group nl
8
TOP
Pros:

Locatie in de stad is mooi en makkelijk parkeren in garage
ontbijt voldoende en zeer vers
personeel vriendelijk

Cons:

was goed, kamers niet te groot, ruimte naast bed iets wat klein

2026-06-11 via Nuitee
D
Dario solo_traveller it
6
Pros:

Posizione centrale per visitare la città

Cons:

La posizione in area pedonale non consente di avvicinarsi per depositare i bagagli giacche il parcheggio è a 300 ma di distanza

2026-06-11 via Nuitee
A
Andrew extended_group us
10
We would highly recommend this hotel.
Pros:

We were traveling with our teenage daughter. The room and living area were plenty big for the three of us. The location was terrific and the garden was a beautiful spot to have breakfast.

Cons:

Nothing!

2026-06-09 via Nuitee
G
giovanna couple it
9
2026-06-09 via Nuitee
F
frederic solo_traveller fr
9
Pros:

Sympa et très bien situé.

2026-06-09 via Nuitee
J
Jacob couple il
9
Pros:

מיקום יוצא מן הכלל במרכז העיר

Cons:

אין מעלית

2026-06-09 via Nuitee
E
Elizabeth couple us
7
Cons:

No elevator

2026-06-09 via Nuitee
J
Julia couple us
6
2026-06-08 via Nuitee