Hotel Jägerhorn

Hotels
9.2 (2956 reviews)
Ilica 14 , Zagreb , hr

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Excellent central location
Friendly and helpful staff
Comfortable beds
Cons:
Small room sizes
Breakfast quality could improve
Wi-Fi speed issues

Categories

Cleanliness
8.7
Some reviews mention cleanliness positively, but there were concerns about room tidiness.
Service
10
Many reviews highlight the friendliness and helpfulness of the staff.
Location
10
Multiple reviewers emphasize the hotel’s excellent central location.
Room Quality
8.67
Some reviews mention the rooms as small and cramped.
Amenities
9.21
Amenities were mentioned as satisfactory but could improve, especially with Wi-Fi speed.
Value for Money
8.66
Concerns raised about breakfast quality and room size relative to price.
Food and Beverage
8.69
Breakfast quality was noted as lacking, but generally acceptable.
Overall Experience
9.65
Most reviews express a positive overall experience, with several expecting to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:10

Property Description

Historic Charm and Modern Comfort
Hotel Jagerhorn, the oldest hotel in Zagreb, offers a unique blend of historic charm and modern comfort. The elegantly equipped rooms with free Wi-Fi internet access provide a cozy retreat for guests.

Convenient Location and Amenities
Situated between the main pedestrian street and Zagreb's old town, the hotel offers a prime location close to Ban Jelacic Square. Guests can take advantage of free secure parking nearby, making their stay hassle-free.

Relaxation and Scenic Views
Unwind with a quiet drink by the fountain or soak in the town view from the summer terrace. With Ban Jelačić Square just a 3-minute walk away, Hotel Jagerhorn is the perfect choice for your stay in Zagreb.

Book your stay at Hotel Jagerhorn for a memorable experience in the heart of Zagreb.

Important information:

When booking 4 or more rooms, different policies apply.This property is located in a pedestrian-only zone.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZAG

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Parking

    Free private parking is possible at a location nearby (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 2956 reviews
Cleanliness: 8.7
Service: 10
Location: 10
Room Quality: 8.67
Amenities: 9.21
Value for Money: 8.66
Food and Beverage: 8.69
Overall Experience: 9.65
S
Silvia • solo_traveller • at
9
Pros:

Entzückender Ruheoase direkt im belebten Zentrum. Alle Sehenswürdigkeiten sind zu Fuß erreichbar
Herrlicher Innenhof. Extrem freundliches, hilfsbereites Personal.
Wir kommen gerne wieder.

Cons:

Da fällt mir nichts ein.

2026-07-25 • via Nuitee
V
Vasil • couple • bg
10
2026-07-25 • via Nuitee
E
Emile • couple • nz
8
Pros:

Great location close to all the main attractions, easy walk to train station, little further to bus station but still walkable. Nice breakfast.

Cons:

The property is a little on the tired side, maybe time to replace some towels 🙂

2026-07-25 • via Nuitee
N
Nancy • family_with_children • de
8
Es war hervorragend und wir würden jederzeit wieder kommen!
Pros:

Das Hotel lag ideal in der Innenstadt von Zagreb.
Das Personal war sehr freundlich und zuvorkommend. Man hat sich sehr wohl und verstanden gefühlt. Das Frühstück war klasse und auf der Terrasse in einem tollen Ambiente.

Cons:

Der Preis 😉

2026-07-25 • via Nuitee
M
martine • family_with_children • dk
10
Ville bo der igen.
Pros:

Central beliggenhed, lige bag det store torv og den gamle by. Ligger tilbagetrukket i en hyggelig gård. Personale ekstremt flinke og værelset var fint og rent. Vil bestemt bo der igen, næste gang jeg er i Zagreb.

Cons:

Pænt rent og god beliggenhed.

2026-07-24 • via Nuitee
J
jsaffon • solo_traveller • co
7
Pros:

La ubicación y el capuchino al desayuno

Cons:

Olor feo y fuerte a caño en la habitación.

2026-07-23 • via Nuitee
W
Wolfgang • couple • de
9
Pros:

Beautiful old building right in the center of Zagreb and yet with a terrace surrounded by a garden and trees one feels like being in the countryside.

2026-07-22 • via Nuitee
S
Scheele • couple • de
4
Aus der Zeit gefallen aber in guter Lage
Pros:

Gefallen hat mir nur die Dusche und der Zitronengeruch der Seife. Eigentlich ist an dem Hotel aber nur die Lage gut.

Cons:

Das Hotel ist in die Jahre gekommen. Unser Zimmer war ein Verschlag unter dem Dach - eng und mit alter Ausstattung deutlich unter Mittelmaß. Der Obstsalat beim nicht üppigen Frühstück war nicht frisch und passte sich auf diese Weise dem allgemeinen Zustand des Hauses an. Nur die Lage ist brillant.

2026-07-22 • via Nuitee
M
Morgane • solo_traveller • ch
10
2026-07-22 • via Nuitee
W
Wenche • couple • no
6
Ok hotell, veldig bra beliggenhet.
Pros:

Beliggenheten. Sjarmerende hotell.

Cons:

Tepper på gulvene. Litt slitt.

2026-07-21 • via Nuitee
D
Dina • couple • us
7
Comfortable, clean and convenient with hotel parking nearby.
Pros:

Comfy bed and pillows. Nice breakfast. Excellent location. Price fair.

Cons:

AC could have been stronger but we slept fine.

2026-07-21 • via Nuitee
A
Amy • solo_traveller • us
4
So terribly disappointed by cleanliness & outdatedness & ac not functional and tiny closet of a room
Pros:

Location and breakfast was nice. Bar tender also accommodating. Also First Gentleman at the desk was sympathetic to my disappointment of room location right out window to noise of breakfast lunch and tea time! Also was sympathetic to my disappointment of dirty rugs, dirty walls in my room, unexpected and unprofessional check in desk… hot room where ac was not doing a thing on such a devastatingly humid hot day

Cons:

Location and breakfast was fine

2026-07-20 • via Nuitee
D
dilena • solo_traveller • bg
8
Cons:

The room was too small.
There was constant noise from air conditioners outside.⁸

2026-07-19 • via Nuitee
S
Sorina • family_with_children • ro
8
2026-07-19 • via Nuitee
K
Krassimir • couple • bg
8
2026-07-18 • via Nuitee
V
Viktória • solo_traveller • sk
9
Pros:

Centrum mesta

Cons:

Malá izba

2026-07-18 • via Nuitee
F
Fátima Marisa • couple • pt
9
Pros:

A localização no centro histórico de Zagreb!

2026-07-18 • via Nuitee
P
Peder Hjortborg • solo_traveller • dk
8
2026-07-17 • via Nuitee
R
Ralf • extended_group • de
9
Great time and experienced so much in short time given location of the property
Pros:

Great property and location. Staff were very forthcoming and friendly!

Cons:

Parking a bit far away but due to inner city restrictions

2026-07-17 • via Nuitee
E
Emery-Jortveit • solo_traveller • no
6
Pros:

A hotel with some character and a fabulous location.

Cons:

Overall, the hotel is rather shabby and in need of a makeover.

The air conditioning was weak so sleeping was pretty difficult.

A limited choice at breakfast but great coffee.

2026-07-16 • via Nuitee