Motel One Hamburg-Alster

Hotels
8.4 (1184 reviews)
Steindamm 102 , Hamburg , de

listing image 1
Show all photos
Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Soundproof rooms
Facilities for disabled guests
Non-smoking throughout
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Delicious breakfast
Comfortable beds
Good location
Cons:
Limited parking
Breakfast seating issues
High room rates

Categories

Cleanliness
8.18
Rooms are very clean, but carpet needs renewal.
Service
9.15
Friendly and helpful staff, great service at the bar.
Location
8.69
Great central location, easily accessible.
Room Quality
8.14
Rooms are comfortable and modern, but some are on the smaller side.
Amenities
8.67
Good amenities, although drinks in the room were missing.
Value for Money
7.63
Breakfast not worth the price; room rates a bit high.
Food and Beverage
8.18
Good breakfast options, but some improvements needed.
Overall Experience
8.55
Enjoyable stay with several positives outweighing the negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:09

Property Description

Panoramic Views and Stylish Decor
Enjoy breathtaking views of Hamburg from our soundproofed rooms with stylish décor, offering the perfect blend of comfort and luxury.

Convenient Amenities
Stay connected with free Wi-Fi, unwind at our 24-hour bar, and relax in air-conditioned rooms equipped with modern amenities like flat-screen TVs and elegant lamps.

One Lounge Experience
Indulge in a delicious buffet breakfast in our versatile One Lounge, serving as a lobby, bar, and breakfast room. You can even savor your breakfast on the terrace for a refreshing start to your day.

Experience the best of Hamburg at Motel One Hamburg-Alster - book now for an unforgettable stay!

Important information:

All children over 7 years old staying in their parents' room are charged for breakfast (see Hotel Policies).

Please note that extra beds are not available for children over 12 year, however some rooms are available with connecting doors.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs EUR 20 per day.

Location

Guest Reviews

8.4
Based on 1184 reviews
Cleanliness: 8.18
Service: 9.15
Location: 8.69
Room Quality: 8.14
Amenities: 8.67
Value for Money: 7.63
Food and Beverage: 8.18
Overall Experience: 8.55
D
David • solo_traveller • de
9
Pros:

Freundliche Mitarbeiter, schönes Wohlfühlambiente, hervorragendes Frühstück, tolle 24 Stunden Bar und immer und überall sehr sauber.

2026-05-30 • via Nuitee
B
Britta • solo_traveller • de
8
2026-05-30 • via Nuitee
M
Marc • solo_traveller • de
8
2026-05-30 • via Nuitee
K
Kirsten • couple • de
8
Pros:

Unkompliziertes Ein- und Auschecken

Freundlicher Empfang

2026-05-30 • via Nuitee
J
Johannes • solo_traveller • de
9
2026-05-30 • via Nuitee
B
Beate • couple • de
8
2026-05-30 • via Nuitee
B
Bianca • couple • de
9
Pros:

Alles in sehr gutem Zustand.

2026-05-30 • via Nuitee
I
Iris • solo_traveller • de
8
2026-05-30 • via Nuitee
İldeniz Öztürk • solo_traveller • tr
10
Pros:

Yatak cok rahattı ,oldukca temız ve metro ya yakın

2026-05-30 • via Nuitee
R
Rolf • family_with_children • de
8
Pros:

Frühstück gut, Lage sehr gut

Cons:

Zimmer sehr klein

2026-05-30 • via Nuitee
W
Werner • solo_traveller • de
8
2026-05-29 • via Nuitee
N
Nirajh • solo_traveller • de
8
2026-05-29 • via Nuitee
J
Johannes • solo_traveller • ch
8
2026-05-29 • via Nuitee
W
Walter • family_with_children • de
9
Insgesamt ein sehr schöner Aufenthalt im Hotel.
Pros:

Sehr gutes und abwechslungsreiches Frühstück.

Cons:

Parkplatzsituation im Haus ist schwierig.

2026-05-29 • via Nuitee
S
Sabrina • solo_traveller • de
8
Pros:

Super Lage für das Hotel. direkt an an Ubahn mit Blick auf die Außenalster. Großes Lob an Lotte, die uns super die Stadt erklärt hate und ein offenes Ohr hatte und super Tipps.

Cons:

Das Frühstück hatte nicht so eine riesen Auswahl, aber dennoch Lecker

2026-05-29 • via Nuitee
C
Catharina • solo_traveller • de
8
2026-05-29 • via Nuitee
K
Kay • extended_group • de
8
2026-05-29 • via Nuitee
K
Krönert • extended_group • de
8
2026-05-29 • via Nuitee
J
Jenny • solo_traveller • de
10
Pros:

Ich liebe die one-Kette.

Cons:

Nichts

2026-05-28 • via Nuitee
F
Florentine • solo_traveller • de
10
Overall recommendable.
Pros:

Very clean, nicely furnished and probably freshly renovated!
Staff was welcoming and friendly.
Location is like 15 walking minutes from the main train station.

Breakfast is worth its price.

2026-05-28 • via Nuitee