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Facilities
Property facilities
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Non-smoking rooms
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Family rooms
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Lift / Elevator
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Luggage storage
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Express check-in/check-out
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Non-smoking throughout
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Private check-in/check-out
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Grocery deliveries
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Allergy-free room
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Outdoor furniture
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Fruits
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Key access
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Express check-in
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Free wired internet
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Airport transportation - pickup (surcharge)
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Airport transportation - drop-off (surcharge)
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Internet access
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Accessible train station shuttle
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No accessible train station shuttle
Review Highlights
Categories
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Property Description
Luxurious Apartments with Unique Designs
Crystal Suites, just a short walk from Kraków’s Old Town, offers spacious apartments with parquet floors, flat-screen TVs, and free Wi-Fi. Each uniquely designed apartment features a fully equipped kitchenette or kitchen, iPod docking stations, and complimentary water.
Convenient Location and Amenities
Situated in the city centre, Crystal Suites is close to major attractions like the Main Market Square and Wawel Castle. Guests can enjoy easy access to a supermarket just 50 metres away and a nearby tram stop for exploring further afield.
Delicious Breakfast Options
Start your day at Fable Cafe, a mere 160m from the apartments, where guests can savor a delightful breakfast selection including toasts, pancakes, and more. Choose from a variety of drinks while enjoying a cozy morning atmosphere.
Experience the charm of Crystal Suites and book your stay now for an unforgettable Kraków getaway.
Please keep in mind that in case of the reservations with breakfast included, it is included in rate for adults and children from 5 years old. For younger children breakfast can be purchased separately at reception.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
Property Policies
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 4 years old stay for free when using an available cot.
Children up to and including 4 years old stay for free when using an existing bed.
You haven't added any extra beds.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. -
Pets
Pets are not allowed.
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Internet
WiFi is available in the hotel rooms and is free of charge.
Location
Guest Reviews
It was exceptional in every way
Great location
Staff helpful
Nothing
Très belle appartement, agréable, spacieux, calme avec balcon, très propre, j'ai pu laisser mon sac après checkout ce que j'ai beaucoup apprécié. L'emplacement aussi est super !
Il manquait quelques ustensiles de cuisine pour cuisiner.
Et en cherchant un hôtel sur Booking, en cochant uniquement hôtel, cet appartement était dans la liste, j'étais donc un peu surprise, même si l'appartement est vraiment très tres beau, agréable et calme, et propre.
Location and it had everything we could have possibly needed.
Nothing whatsoever
We booked our easter-stay directly on the website and could not have been more pleased! The apartment was spacious with all amenities needed both for a short or longer stay, the beds super comfy, and the location excellent. It´s a well built beautiful old house so no noises either from neighbours or the street. The location is right next to a sunny park and cozy cafés and just five minutes walk from the main square in Old town -or you can take the tram just ten steps away. Anna the manager was so kind and helpful, making our arrival and check-in easy and ensuring we would have a great stay. We would definitely stay with Crystal suites old town again. Such a great experience and one we can strongly recommend.
Everything is well thought out and executed. Great value for the price.
bliskość centrum, łatwość dojazdu, bardzo ładny wystrój
szybko kończyła się ciepła woda, niestety przy 3 osobach było to mało komfortowe, a nawet uciążliwe
posizione e molto tranquillo e staff sempre disponibile
nulla
Beautiful building and quiet Location, spotless clean room with everything you need in for your stay
Nothing I can think of
Just awesome
Two things I can complain: there were no wooden/plastic spatula for a pan so I felt discontent scratching tephlone pan with a metal spoon. Another one is very tiny bin for organic waste.
La cercanía al centro de la ciudad, la limpieza y comodidad del apartamento.
We had a lovely time! The apartments were spotless and very cozy. A huge thank you to Mrs. Anna for her incredibly warm and welcoming approach—she made us feel right at home. Another highlight was the fantastic breakfast at Fable Café nearby, which was included in our stay. We can't recommend this place enough and will definitely be back!
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Lieliska atrašanās vieta, atsaucīgi saimnieki, garšīgas brokastis, plašs numuriņš.
Tas ka brokastis nebija viesnīcā, bet kafejnīcā, dažu minūšu attālumā. Kafejnīca neliela un no rīta nebija vietu pie galdiņiem.
Really clean and spacious apartment for a fair price. Staff was really helpful and polite. Good location in the city centre
We had absolutely amazing time. The apartment was spacies and had everything you could ask for. The staff was super friendly and helped us more you could ask for. Just amazing.
Anna was excellent throughout our stay. Lots of great recommendations on food, tours etc.
The apartments are in a fantastic location. 5 minute stroll to the middle of Old Town.
The apartment itself was ,warm,clean and modern with great facilities.
If ever in Krakow again , I will 100% stay here.
We were quite happy with our stay. The apartment was nicely furnished, well-lit, and close to the Old Town. The kitchen was well-stocked, and it was especially nice to have a washing machine in the unit. We weren't able to figure out how to use the drying function on the washer (the instructions in English were difficulty to understand), but it wasn't a problem because of the drying rack in the unit.
A note to those with mobility issues: although the building has an elevator, it only goes up to the third floor, so you must walk up one more level if you are staying on the 4th floor, as we did. Also, with the bed under the eaves on the 4th level, one must bend down to get into bed, and crouch when getting out of bed. I definitely hit my head a few times in the dark before this information sank in.
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