Hotel Centrum Business

Hotels
9.3 (312 reviews)
Osiedle Centrum E 12 (wjazd Al. Jana Pawła II) , Kraków , PL

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Clean, new-feeling rooms with daily housekeeping
Friendly and helpful reception staff
Free/available parking at the hotel
Very good and varied breakfast
Effective air conditioning in most rooms
Convenient location (near shops and events)
Well-equipped rooms (kettle, fridge, electric curtains)
Cons:
Some rooms not perfectly cleaned; reports of damp smell or dirt
Beds that separate or are too soft in some rooms
Playroom/fitness areas reported closed or non-functional
Dining area/canteen layout criticized (basement) and occasional equipment faults (coffee machine)
Isolated issues: shower drainage problems
Occasional parking constraints and noise from main road

Categories

Cleanliness
8.8
Many guests explicitly praised cleanliness (new hotel, daily housekeeping, 'švaru'), but several reports mention rooms not fully cleaned, damp smell and occasional dirt — overall good but with some negative notes.
Service
9.8
Service is repeatedly highlighted positively: helpful and friendly reception staff (assisted with AC and keys), responsive personnel — strong point in reviews.
Location
9.6
Location is frequently praised (close to Lidl, near Tauron Arena, convenient for short trips, parking in front) though a few mentions of road noise from the main street.
Room Quality
8.6
Rooms generally well equipped (working AC, kettle, fridge, electric curtains) and comfortable, but multiple guests reported issues with beds (separating or too soft), doors not closing properly and isolated problems like shower drainage.
Amenities
9.2
Air conditioning, free parking, in-room kettles/fridges and electric curtains are appreciated. Some amenities however (playroom, fitness) appear closed or non-functional for some guests.
Value for Money
9.3
Several reviews explicitly note a good price-quality ratio and recommend the hotel — value is consistently seen as strong.
Food and Beverage
9.4
Breakfasts are frequently described as excellent and varied; the on-site restaurant receives praise. A few complaints mention the canteen layout (basement) or isolated issues (coffee machine not working).
Overall Experience
9.7
Overall sentiment is very positive with many recommendations and praise for cleanliness, staff and breakfast; negatives are mostly minor operational issues rather than systemic failures.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:21

Property Description

Modern 4-Star Hotel in Nowa Huta District

Comfortable Rooms with Modern Amenities

Hotel Centrum Business offers 28 stylish rooms with large glazing, modern bathrooms, and essential amenities. Additionally, there are 6 budget rooms with unique ceiling windows. Each room is equipped with a small fridge, safety deposit box, and an LCD TV for your convenience.

Well-Equipped Gym and Relaxing Spa Treatments

Enjoy access to a well-equipped gym and indulge in body and facial treatments during your stay. After a day of sightseeing, unwind at the Modern Resto Cafe with a variety of beverages and desserts to choose from.

Delicious Dining and Convenient Location

Savor traditional Polish and European cuisine at the hotel's restaurant. With the nearest tram stop just 200 meters away, exploring Krakow's attractions is easy. Book your stay at Hotel Centrum Business for a memorable experience!

Important information:

Please note that in case of a nonrefundable rate and when in need of a VAT invoice, guests need to inform the hotel and send the necessary information in advance.

Please note that the entrance to Hotel Centrum Business is from ul. Jana Pawła II.

When traveling with pets, please note that an extra charge of 100 PLN per pet, per night applies.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Guest Reviews

9.3
Based on 312 reviews
Cleanliness: 8.8
Service: 9.8
Location: 9.6
Room Quality: 8.6
Amenities: 9.2
Value for Money: 9.3
Food and Beverage: 9.4
Overall Experience: 9.7
G
Germans • extended_group • lv
9
Pros:

Хороший отель. Все понравилось. Чисто, уютно.

2026-10-17 • via Nuitee
W
Waldemar • couple • pl
7
Ok
Pros:

Lokalizacja

Cons:

Rezerwowalem miejsce parkingowe, ktore okazuje sie byc losowym trafem miejsc na calym osiedlu. Pod hotelem nie bylo miejsc.
Stolowka moglaby miec wiecej roznorodnosci jedzenia

2026-10-15 • via Nuitee
D
dari • solo_traveller • de
9
2026-10-14 • via Nuitee
T
Tamas • couple • pl
9
Transit
Pros:

La ubicación y el tamaño de la habitación

2026-10-14 • via Nuitee
R
Rafał • couple • pl
5
W Krakowie można trafić lepiej
Pros:

Hotel dla osób,które są zainteresowane Nową Hutą ,ale bez problemu tramwajem można dostać się do Starego Miasta.
Pokoje duże,wysokie,z nowym wyposażeniem. Parking dostępny bezpłatnie. Obsługa bez zarzutu

Cons:

Czystość w pokojach średnia. Trzeba było dwa razy prosić o ręczniki. Włosy na umywalce i pod prysznicem .Śniadanie mało urozmaicone w przygnębiającym pomieszczeniu bez okien.

2026-10-09 • via Nuitee
P
Paweł • solo_traveller • pl
10
2026-10-08 • via Nuitee
M
Marcelina • couple • pl
8
Pros:

Udany pobyt, pokoje bardzo ładne, śniadanie bardzo ok. Czysto.

Cons:

Trochę kurzu na podłodze, a tak to wszystko ok:)

2026-10-07 • via Nuitee
T
Tímea • couple • sk
10
Cons:

Slabý vyber raňajok

2026-09-19 • via Nuitee
A
Ana • solo_traveller • hr
10
Pros:

Sve nam je bilo odlično.Soba je bila lijepa i čista,doručak odličan.

2026-09-16 • via Nuitee
O
Olga • family_with_children • ua
9
Pros:

Ідеальна чистота в кімнаті, чудова постільна білизна, дуже хороший сніданок

2026-09-15 • via Nuitee
N
Natalia • couple • pl
8
2026-09-13 • via Nuitee
M
Marco • family_with_children • it
8
Pros:

prima colazione buona e abbondante ma il locale della prima colazione è situato in un triste piano interrato, ci sono pochi tavoli tanto è vero che una mattina abbiamo dovuto aspettare il nostro turno .

Cons:

il primo giorno non hanno rifatto la stanza, 4 stelle ci sembra un poco esagerato

2026-09-13 • via Nuitee
W
Waldemar • solo_traveller • pl
8
2026-09-11 • via Nuitee
A
Andrej • couple • sk
9
2026-09-09 • via Nuitee
J
Jacopo • extended_group • it
8
2026-09-08 • via Nuitee
K
Karolina • solo_traveller • pl
10
2026-09-07 • via Nuitee
P
Paweł • solo_traveller • pl
8
2026-09-05 • via Nuitee
J
Joanna 1111 • solo_traveller • pl
8
Bardzo dobry hotel
Pros:

Świetna lokalizacja, czystość, wystrój, butelkowana woda do dyspozycji gości.

Cons:

Problem przy śniadaniu w momencie gdy przyszło równocześnie więcej osób: brak talerzy, sztućców, pieczywa, jajecznicy. Wynikało to ze zbyt małej ilości personelu: jedna pani obsługująca salę i jedna osoba w kuchni.

2026-09-04 • via Nuitee
B
Burek • solo_traveller • cz
9
2026-09-03 • via Nuitee
L
Leroy • solo_traveller • nl
8
2026-09-02 • via Nuitee