Hotel Centrum

Hotels
•
Independent
8.4 (41 reviews)
os. Centrum E12, Kraków, Lesser Poland, 31-934 , Kraków , PL
48-12-3594383

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Facilities

Meeting rooms
Accessible bus station shuttle
Fitness facilities
Proposal/romance packages available
No single-use plastic straws
Comprehensive recycling policy
Books
No single-use plastic stirrers
No single-use plastic water bottles
No single-use plastic soda bottles
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Cons:
Poor cleanliness
Uncomfortable room
Low-quality food

Categories

Cleanliness
6.89
Bathroom floor was full of short dark hairs, indicating poor cleanliness.
Service
9.99
Staff was friendly and accommodating, providing great service.
Location
10
Standard quality for this hotel tier.
Room Quality
6.85
The room was uncomfortable with broken amenities and pervasive odors.
Amenities
8.88
The air vent and appliances were excessively loud, reducing comfort.
Value for Money
8.84
The overall quality did not meet expectations for the price.
Food and Beverage
6.89
Breakfast was of low quality, fresh fruit looked old and unappetizing.
Overall Experience
8.88
Many issues impacted the overall experience negatively.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 12:26

Property Description

Indulge in a serene escape at Hotel Centrum, where modern comforts blend with exceptional service in the heart of Kraków.

Wellness & Relaxation
Pamper yourself with rejuvenating onsite body treatments and facials. Rejuvenate in our sauna or keep fit in our 24-hour fitness center, ensuring your stay is both relaxing and invigorating.

Dining Excellence
Savor international cuisine at our renowned restaurant, Modern, or enjoy delectable room service. For a quick bite, visit our charming café that serves snacks, all complemented by refreshing drinks at our stylish bars.

Convenient Amenities
Stay connected with complimentary wireless internet and enjoy our complimentary shuttle service for easy access around the area. Hosts will appreciate our diverse conference space for events and our family-friendly services, including babysitting options.

Book your unforgettable stay today at Hotel Centrum!

Important information:

  • One child 4 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Parking height restrictions apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Parking

    Parking height restrictions apply

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.4
Based on 41 reviews
Cleanliness: 6.89
Service: 9.99
Location: 10
Room Quality: 6.85
Amenities: 8.88
Value for Money: 8.84
Food and Beverage: 6.89
Overall Experience: 8.88
D
Diana • couple • ro
10
2026-06-27 • via Nuitee
Анна • couple • ua
10
2026-06-26 • via Nuitee
L
Linda • family_with_children • lv
10
Pros:

Comfy, clean, nice breakfast

2026-06-25 • via Nuitee
T
Tamara • couple • pl
10
Polecam hotel
Pros:

Dobry hotel, miły personel, pokój czysty, bardzo dobre śniadanko. Fajna restauracja przy hotelu

2026-06-24 • via Nuitee
Володин Андрей • solo_traveller • ua
8
2026-06-23 • via Nuitee
A
Aneta • family_with_children • pl
9
Pros:

Pokoje są czyste i zadbane,

Cons:

śniadanie bardzo przeciętne i skromne, powiedziałabym, że na poziomie hotelu ***, liczyłam na większy wybór dań i większą różnorodność, brakuje też miejsc parkingowych przypisanych do hotelu, można parkować na terenie nie należącym do hotelu, ale znalezienie wolnego miejsca nie jest takie proste,

2026-06-22 • via Nuitee
M
Monika • extended_group • pl
10
Pros:

Hotel, po remoncie, czyściutki. Dobra lokalizacja, blisko przystanki tramwajowe i autobusowe. Zaskoczyły nas pobliskie Łąki Nowohuckie - super miejsce na spacer, środek miasta a tam tyle zieleni :-)

Cons:

brak

2026-06-21 • via Nuitee
L
Lukasz • couple • pl
9
2026-06-21 • via Nuitee
K
Kinga • solo_traveller • pl
10
2026-06-21 • via Nuitee
G
Grzegorz • solo_traveller • pl
9
2026-06-21 • via Nuitee
E
Elżbieta • solo_traveller • pl
9
Pros:

Bardzo sympatyczna obsługa, dobre śniadania z dużym wyborem różnych rzeczy do zjedzenia. W łazience zestaw kosmetyków plus ręczniki. Czajnik, kawa i herbata w pokoju. Miejsce godne polecenia na pobyt.

Cons:

Przydałoby się dokładniejsze sprzątanie w pokojach. Strasznie miękkie materace.

2026-06-20 • via Nuitee
A
Anders • family_with_children • se
9
Modernt fräst Hotel. Trevlig personal.
Pros:

Ljust modernt hotellrum. Stort fönster som gick hela vägen upp till taket. Fint badrum. Automatiska gardiner. Utmärkt parkering precis utanför som var gratis.

Cons:

Frukostmiljön var lite trång och ständig kö till kaffemaskinen.

2026-06-19 • via Nuitee
M
Mr. • couple • ua
10
Pros:

Номер був просторий і чистий. Зручне ліжко.
Смачний сніданок.

2026-06-14 • via Nuitee
Роман • couple • ua
10
2026-06-14 • via Nuitee
J
Jerzy • solo_traveller • no
9
2026-06-14 • via Nuitee
F
Futoma • extended_group • pl
10
2026-06-11 • via Nuitee
D
Dariusz • family_with_children • pl
8
2026-06-10 • via Nuitee
I
Iwona • family_with_children • pl
9
2026-06-09 • via Nuitee
D
Daniel • solo_traveller • ch
10
2026-06-07 • via Nuitee
M
Mariusz • family_with_children • pl
8
Hotel spełnił moje oczekiwania, pokój czysty, klimatyzacja, lodówka, czajnik, suszarka, TV, internet
Pros:

Śniadania dobre, duży wybór, dobra kawa

2026-06-07 • via Nuitee