Holiday Inn Express Hotel & Suites Houston NW Beltway 8-West Road by IHG

Hotels
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Holiday Inn Express
8.6 (503 reviews)
9120 West Road , Houston , us
+1 713-896-4444

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Free
Children allowed

Facilities

WiFi available
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good location
Decent breakfast
Cons:
Loud lobby noise
Limited room features
Cleanliness issues reported

Categories

Cleanliness
8.44
Guests praised the cleanliness, although some mentioned issues with air conditioning and odors in bedding.
Service
8.81
Overall service was highlighted positively by guests, with special mentions of friendly staff and great customer service.
Location
8.75
Multiple reviews noted the excellent location and proximity to restaurants and shops.
Room Quality
8.5
Rooms were indicated to be clean and spacious, though some guests had issues with room features.
Amenities
8.53
Amenities like breakfast and the pool were appreciated, although some reported noted limitations.
Value for Money
8.59
Guests generally felt the price was justified by the service and quality offered.
Food and Beverage
8.54
Breakfast was frequently mentioned as a positive aspect of the stay.
Overall Experience
8.61
Most guests had a good experience with a few noted inconveniences.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 02:29

Property Description

Convenient Location in Houston, Texas

Modern Amenities for Your Comfort
Stay connected with free wired and wireless high-speed Internet access. Take a relaxing swim in the outdoor pool or maintain your fitness routine in the on-site fitness center. Host successful meetings in our spacious meeting rooms.

Explore Houston's Attractions
Experience the vibrant nightlife in Downtown Houston and indulge in shopping sprees at Willowbrook Mall and Memorial City Mall. After a day of adventures, unwind in our guest rooms featuring a 32-inch flat-panel TV.

Book your stay now for a memorable experience in Houston!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAH

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the business centre and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 503 reviews
Cleanliness: 8.44
Service: 8.81
Location: 8.75
Room Quality: 8.5
Amenities: 8.53
Value for Money: 8.59
Food and Beverage: 8.54
Overall Experience: 8.61
A
Aranda • solo_traveller • us
2
2026-07-25 • via Nuitee
K
KENNEDY • solo_traveller • us
10
2026-07-24 • via Nuitee
J
Jose • solo_traveller • us
10
2026-07-24 • via Nuitee
A
Alicia • solo_traveller • us
7
2026-07-23 • via Nuitee
T
Toniqua • solo_traveller • us
10
2026-07-23 • via Nuitee
G
Gabriela • solo_traveller • mx
10
Pros:

Trato del personal

Cons:

Variedad de postres en el desayuno

2026-07-23 • via Nuitee
C
Carlos • solo_traveller • us
10
2026-07-21 • via Nuitee
I
Isaac • solo_traveller • us
9
2026-07-21 • via Nuitee
P
Phillips • family_with_children • us
10
Birthday
Pros:

It was nice. It was comfortable. The food was good.

Cons:

Everything good

2026-07-20 • via Nuitee
J
Jocelyn • couple • us
3
2026-07-20 • via Nuitee
D
Delgado • extended_group • us
5
2026-07-20 • via Nuitee
M
Melissa • extended_group • us
10
2026-07-19 • via Nuitee
M
Matthew • couple • us
7
Good value
Pros:

Friendly staff, breakfast included

Cons:

White day lights in the room weren’t very comfortable. Not a good ambience.

2026-07-19 • via Nuitee
L
LaDrena • solo_traveller • us
9
my stay was comfortable and relaxing
Pros:

didn't have breakfast

Cons:

it was amazing

2026-07-19 • via Nuitee
C
Charles • family_with_children • us
10
2026-07-18 • via Nuitee
V
Viavallejo • solo_traveller • co
9
2026-07-17 • via Nuitee
E
Ebony • couple • us
10
2026-07-16 • via Nuitee
I
Irizarry • solo_traveller • us
7
2026-07-15 • via Nuitee
R
RUDY • solo_traveller • us
10
Pros:

Felt like home

2026-07-15 • via Nuitee
T
Tammy • family_with_children • us
10
I had an overall good experience.
Pros:

Excellent

Cons:

Don’t see anything that needed to be done differently.

2026-07-13 • via Nuitee