Maspalomas Resort by Dunas

Hotels
8.6 (122 reviews)
Avenida Air Marín , Maspalomas , es

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Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Guest education on local ecosystems and culture
Clubhouse
Fitness facilities (surcharge)
Parking
Air conditioning
Swimming pool
Restaurant
Terrace
See all facilities

Review Highlights

Pros:
Excellent staff service
Great room quality
Cons:
Poor food quality
Cleanliness issues

Categories

Cleanliness
7.99
There were issues with cleanliness due to mice in the room and overall unclean conditions upon arrival.
Service
9.46
The reception and cleaning staff provided excellent service, and specific mentions of restaurant staff were highly praised.
Location
9
The location was convenient and optimal for vacation stays.
Room Quality
8.45
The room conditions were generally good, but issues arose with cleanliness.
Amenities
8.98
Amenities such as the pools were great, though some restrictions were noted.
Value for Money
8.44
Overall value was perceived as reasonable, though some complaints about food impacted the rating.
Food and Beverage
7.49
Food quality was poor with cold dishes and limited selections, leading to a low rating.
Overall Experience
8.96
Despite some negatives, overall experience was enjoyable with notable staff support and quality accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 21:54

Property Description

Luxurious Bungalow Complex: Nestled in subtropical gardens near Maspalomas Golf Course, Maspalomas Resort by Dunas offers a serene escape with modern bungalows and lush surroundings.

Amenities Galore: Enjoy free WiFi, 2 outdoor pools with a chill-out area, a water park, buffet restaurant, bar, fitness centre, and a children's playground with entertainment - all within the resort.

Convenient and Comfortable Stay: Each bungalow features a private balcony, spacious living area with satellite TV, and a well-equipped kitchenette. Plus, the 24-hour reception staff are on hand to assist with any needs.

Book your stay at Maspalomas Resort by Dunas now for a perfect blend of relaxation and recreation!

Important information:


Please note that no refunds will be given for unused days if guests decide to leave earlier than the check-out date.

Please note that guests must present the credit card used to make the reservation on arrival. If you are not the owner of the credit card used to make the reservation, please contact the property in advance.When booking half board, note that drinks are not included.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LPA

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible at a location nearby (reservation is not needed).

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.6
Based on 122 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9
Room Quality: 8.45
Amenities: 8.98
Value for Money: 8.44
Food and Beverage: 7.49
Overall Experience: 8.96
S
SILVANA • couple • it
10
2026-05-27 • via Nuitee
T
Tabor-Smith • solo_traveller • gb
10
Amazing family holiday
Pros:

The food was amazing. Great that there was so much variety.
The whole resort was lovely and clean.
It was nice that you're not allowed to reserve sunbeds unless formally, which gives everyone a chance to be by the pool at some point.
The entertainment and activities were fantastic.
The animation team were wonderful, especially Leonardo who my children really took a shine to.
The staff were so friendly and nothing was too much trouble.
Great to have a free shuttle to and from the beach.
The beach was walkable in about half an hour and a really easy journey but the shuttle was really convenient.

Cons:

Nothing that I didn't like

2026-05-25 • via Nuitee
R
Rebecca • solo_traveller • gb
7
Worth a short stay
Pros:

Staff were accommodating on our first night allowing us to store luggage before dinner service closed. Leo from entertainment team was very encouraging and fun. Pool bar serves food for the majority of the day time so there was no fear of missing out. The gardens surrounding each bungalow were beautifully maintained.

Cons:

We found the main pool to be very filthy on the Sunday with dead flies and eggs gathered in one corner and around the ladder. The bathroom wall tiles in the bungalow were falling apart particularly in the shower where a split had forced the edges out. Lastly but not entirely the resorts fault but there was alot of bad manners at the buffet from other guests such as babies placed on food counters and half drank coffee left on the dispenser. Greeting staff could have helped by discouraging this.

2026-05-19 • via Nuitee
A
Ana • family_with_children • es
10
Plan perfecto para padres con niños menores de 4 años.
Pros:

Es un entorno pensado a la perfección para familias con niños pequeños. Bonito y cómodo. Los niños estaban encantados con las instalaciones y la comida. La villa estaba muy bien con todas las comodidades. A destacar el trato del personal, en el especial de Miguel (Maitre del restaurante) siempre atento y cariñoso con nosotros. Hizo que la estancia fuera de 10. Nos sentimos muy a gusto la semana que pasamos allí. Muy recomendable

Cons:

Si deseas ir a la playa hay que ir en coche pero solo son 5 minutos.

2026-04-14 • via Nuitee
A
Anders • couple • se
6
Pleasant stay with very friendly staff
Pros:

We had a very enjoyable stay at this hotel. We booked all inclusive, which made everything easy and convenient and allowed us to relax throughout the stay.

One thing we especially appreciated was that the hotel had two pool areas. One of them was much calmer, which suited us very well and gave us exactly the kind of peaceful atmosphere we were looking for.

The staff were always kind, helpful, and welcoming, and that really added to the experience. Good service makes a big difference, and here we felt well looked after.

Cons:

We were not particularly impressed by the food, and had it been better, it would certainly have contributed to a more positive overall experience.

We were also somewhat disturbed by the evening entertainment. However, it was not so bothersome that we felt the need to move, and we chose to remain in our bungalow even though we were offered the possibility to change rooms.

2026-04-08 • via Nuitee
S
Soledad • family_with_children • es
9
Desconección y disfrute
Pros:

El desayuno muy bien y la cena.

Cons:

El almuerzo Descone

2026-04-06 • via Nuitee
L
Lilian • family_with_children • ng
7
Pros:

The hotel as very family and child friendly. We had an upgrade into a 2 - bedroom bungalow which was very spacious and comfortable. The playground was nice, as we all the dedicated staff for kids entertainment.

Cons:

The Restaurant did not really have suitable cutlery or cups for kids - since it is overall family friendly, this would have been nice.

2026-03-22 • via Nuitee
A
Ann Iren • solo_traveller • no
10
2026-02-28 • via Nuitee
V
Viviane • family_with_children • lu
9
Toll für Familien mit Kindern
Pros:

Sehr gute und grosse Betten.Die Zimmer sind immer sauber.Das Essen war sehr gut und immer warm und so manches auch frisch zubereitet.Die Anlage gefiel uns gut und bis zu den Häuschen ist es nicht allzuweit.

Cons:

Leider sind die Häuschen etwas in die Jahre gekommen und es fehlen Ablagen in jedem Zimmer.

2026-02-23 • via Nuitee
F
fernandez suarez • family_with_children • es
5
Pros:

Un sitio tranquilo

Cons:

Se anuncian como primera línea de playa. Y no es asi

2026-02-14 • via Nuitee
A
alessia • family_with_children • it
7
Pros:

Colazione ottima, pranzo e cena discreti.
Personale discreto ed efficiente

Cons:

Patio un pò spoglio, aggiungerei un riparo per il sole e 1 lettino (c'è spazio).

2026-02-12 • via Nuitee
I
Ida • extended_group • it
9
Pros:

La location, la pulizia, l atmosfera familiare......
Sono stata bene

Cons:

Mi sembra..... nulla

2026-02-08 • via Nuitee
A
antonio • family_with_children • es
10
2026-01-30 • via Nuitee
I
Igor • family_with_children • no
8
2026-01-29 • via Nuitee
A
Alan • couple • hr
8
2026-01-24 • via Nuitee
Z
Zeljko • extended_group • hr
8
2026-01-22 • via Nuitee
H
Horacio Sebastian • family_with_children • ch
9
2026-01-21 • via Nuitee
S
Soledad • family_with_children • es
9
Bonitas vacaciones familiares
Pros:

Muy completo. Lo disfruté mucho

2026-01-19 • via Nuitee
D
Dennis • couple • dk
5
For dyrt
Pros:

Morgenmad var fin

Cons:

De møbler som stå på taressen var ikke gode
Poolen var kold

2026-01-18 • via Nuitee
B
Bukhtoiarov • couple • ru
9
2026-01-15 • via Nuitee