Klas Hotel Istanbul Old City

Hotels
7.8 (1839 reviews)
Harikzedeler Sok No: 48 Laleli , Istanbul , TR

Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor wifi
Maintenance issues

Categories

Cleanliness
7.66
Some reviewers mentioned cleanliness positively, though issues with room maintenance were noted.
Service
8.13
Generally positive mentions of staff assistance, though some service complaints were noted.
Location
8.67
Many positive mentions regarding convenient location near public transport and cafes.
Room Quality
7.62
Mixed reviews with some issues like poor sound insulation and air conditioning problems.
Amenities
7.15
Noted lack of wifi and some basic amenities were unsatisfactory.
Value for Money
7.61
Some guests felt the hotel did not provide good value for the price due to various issues.
Food and Beverage
7.66
Breakfast quality was criticized with limited options noted by some guests.
Overall Experience
7.93
Overall sentiment is moderate with both praise and complaints that balance out to an acceptable level.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 06:21

Property Description

Luxurious Accommodations
Experience modern and stylish rooms equipped with satellite LCD TV, free WiFi, and elegant bathrooms at Klas Hotel. Enjoy the convenience of a minibar and tea-and-coffee-making facilities in every room, ensuring a comfortable stay.

Premium Amenities
Indulge in the seasonal rooftop pool and sauna, perfect for relaxation after a day of exploring Istanbul. Start your day with a delicious buffet breakfast and savor Turkish and international cuisine at Tulipa Restaurant. Unwind at the poolside terrace bar with refreshing drinks and snacks.

Convenient Location
Located next to Istanbul University, with easy access to Vezneciler Metro Station, our hotel offers proximity to iconic landmarks like Taksim Square and the Grand Bazaar. Explore the city effortlessly with nearby tram and metro stops, connecting you to must-see attractions within minutes.

Book your stay at Klas Hotel now for a memorable Istanbul experience!

Important information:

Please note that the outdoor pool is open from 1 June until 1 October.

Guests can choose to have breakfast or Sahur meal during Ramadan period.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Tue, Sep 15, 2026 until Mon, Jun 14, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

7.8
Based on 1839 reviews
Cleanliness: 7.66
Service: 8.13
Location: 8.67
Room Quality: 7.62
Amenities: 7.15
Value for Money: 7.61
Food and Beverage: 7.66
Overall Experience: 7.93
N
Natalie • solo_traveller • gb
7
Reasonable stay in Istanbul..
Pros:

Hotel close to the metro and in walking distance of the main tourist sites and good value of money..

Cons:

Could do with some maintenance and the pool is dates with no bar service… breakfast was average though plenty of food to choose from..

2026-09-12 • via Nuitee
P
Patrick • extended_group • us
9
Overall, very good highly recommended
Pros:

Location, hospitality, breakfast and cleanliness

Cons:

No outdoor seating

2026-09-11 • via Nuitee
R
rodrigo • couple • ad
7
Correcto
Pros:

La ubicación

Cons:

La habitación no era como en las fotos

2026-09-11 • via Nuitee
B
BEN ABDERRAHMAN AHMED • solo_traveller • ma
8
Pros:

Le personnel et le petit déjeuner

2026-09-11 • via Nuitee
M
Moulahi • solo_traveller • sa
8
2026-09-11 • via Nuitee
O
Olha • couple • lv
10
Но в общем, нам понравилось! Главные плюсы: соотношение цена/качество и месторасположение.
Pros:

Месторасположение отличное, метро в двух минутах, до всех достопримечательностей можно даже пешком дойти без проблем.
В номере чисто, убирают каждый день, полотенца меняют исправно. Не сказать, что номер новый, но и не ужасная старость, нормальный, даже хороший можно сказать.
Пару раз у нас уточняли все ли в порядке, стоит ли чего добавить, все ли устраивает. Персонал приветливый, дружелюбный.
Бассейн чистый, лежаки тоже.

Cons:

Окна выходят на улицу и на улице обычно шумно. Людям с чутким сном может быть трудновато, т.к. звукоизоляция тоже не супер, соседей можно ночью послушать.

2026-09-10 • via Nuitee
R
Roser • solo_traveller • es
8
Pros:

El personal super agradable , atentos
un 10 para Yasin siempre atento que nos gustará la comida

Cons:

La habitación un poco pequeña y aseo también

2026-09-10 • via Nuitee
-
- Romana Teclaf • couple • pl
5
2026-09-09 • via Nuitee
G
Ganira • couple • az
4
Наша комната чистая была ,спасибо огромное клинингу ,прекрасная девушка была
Pros:

Понравилось месторасположение ,персонал отзывчивый

Cons:

Не понравилась ЕДА ,шведский стол,говорили что каждый день по 16 позиций будут меняться ,в итоге из блюд Максимум 2 вида менялось и все было безвкусно 🙅🏻‍♀️

2026-09-08 • via Nuitee
R
Roberta • family_with_children • ro
4
Doar locația este bună
Cons:

Nu este curățenie,trebuie modernizat

2026-09-08 • via Nuitee
H
Hakob • solo_traveller • am
10
2026-09-07 • via Nuitee
S
Sandra • family_with_children • es
8
2026-09-06 • via Nuitee
Лариса • couple • ru
9
Данный отель лучший выбор, для того, чтобы посмотреть этот удивительный город.
Pros:

1. Отель расположен в 3 (трех) минутах ходьбы от метро. В пешей доступности находятся такие достопримечательности как Гранд Базар, Египетский базар, Голубая Мечеть, Мечеть Айя-София и многие другие. Гулять по улочкам одно удовольствие.
2. Так как это была первая поездка в Стамбул взяли завтраки и ужины и остались довольны. Завтрак как и везде шведский стол (голодным точно не будете), на ужин подают порционно блюда (за все 4 полных дня повторов не было. Тут и первое, и второе, и салат, десерт, а если вдруг, как я, не любите сладкое, то Вам подадут фрукты). Очень впечатлил сервис! Отдельное спасибо за это сотруднику Ясину (Yasin) очень тактичен, деликатен - сервисник на все 100%.
3. На крыше находится бассейн и зона для отдыха с лежаками, откуда открывается красивый вид на город. Так же на 5 этаже находится сауна.

Cons:

Можно было бы улучшить шумоизоляцию, но это проблема многих отелей и тут ожиданий особых и не было.)

2026-09-05 • via Nuitee
A
André • extended_group • be
7
Bien mais peut très facilement s’améliorer
Pros:

La grandeur de la chambre triple.
La piscine et les transats.
La proximité de restaurants
La gentillesse à l’accueil.
La baignoire était bouchée .. mais ils sont venus faire le nécessaire.

Cons:

Le petit déjeuner, pas très bon avec certaines choses payantes en supplément.
De plus pas assez de places assise pour tout le monde et le personnel vous oblige à vous assoir avec des inconnus.
Le fait de ne pas pouvoir apporter nos propres boissons au bord de la piscine car il y a un petit bar sur place.

2026-09-05 • via Nuitee
S
Sarah • family_with_children • gb
7
Ok as a base to explore but very basic hotel.
Pros:

Good location.

Cons:

Rooms very small. Very poor lighting in the rooms and no natural light.

2026-09-05 • via Nuitee
S
Sergii • solo_traveller • ua
10
2026-09-04 • via Nuitee
A
anna • family_with_children • gb
5
2026-09-04 • via Nuitee
K
kerrie-Anne • couple • au
6
Pros:

The breakfast was great, the staff were just amazing.
CHAIMAE, HALIM AND CAHIT were just incredible 😊

Cons:

Room needs work run down 😥

2026-09-04 • via Nuitee
P
Parisa • family_with_children • gb
10
Good sray overall
Pros:

Next to the metro station; lots of shops and restaurants around. Friendly staff. Nice rooms and facilities

Cons:

I took off one star because when i arrived, the room has become inhabitable for some reason and i was shifted to a nearby hotel for a night which was an inconvenience siine i had to go about my stuff very early in the morning so i had to pack everything and bring it back to my origibal hotel.

2026-09-02 • via Nuitee
L
Longobardi • solo_traveller • it
1
Cons:

L’unico vero punto a favore di questo hotel è la posizione centrale. Per tutto il resto, sulla base della nostra esperienza, consiglio di evitarlo.

La colazione è essenzialmente continentale e, per i nostri gusti, poco adatta a una clientela italiana. Anche la cena ci ha deluso: menu fisso, poco vario e soprattutto non adeguato ai bambini, nonostante avessimo segnalato in anticipo le nostre esigenze.

Il problema più grave ha riguardato però la camera. In 3 giorni abbiamo cambiato stanza 2 volte perché continuavano ad andarci stanze che non corrispondevano a quanto prenotato e pagato.

A causa dei diversi disagi abbiamo deciso di effettuare il check-out anticipato. Al momento della partenza ci è stato fatto firmare il documento relativo al rimborso e ci è stato assicurato che la somma sarebbe stata restituita entro 14 giorni. Il rimborso, però, non è mai arrivato e successivamente la struttura ha addirittura negato quanto ci era stato comunicato al check-out.

Trovo questo comportamento estremamente poco serio e per nulla professionale.

Anche la pulizia, nel complesso, lascia molto a desiderare.

Esperienza decisamente negativa: posizione comoda, ma non sufficiente a compensare tutti gli altri problemi riscontrati. Personalmente non tornerei e non consiglierei questa struttura.

2026-09-02 • via Nuitee