Hacienda del Conde member of Meliá Collection Golf and Spa - Adults only - Small Luxury Hotels of the World

Hotels
•
Meliá Collection
9.2 (1329 reviews)
Paseo Severiano Ballesteros, s/n , Buenavista del Norte , ES
+34 922 06 17 00

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Beautiful location
High-quality food
Spacious rooms
Cons:
Cleanliness issues
Extra fees
Inconsistent service

Categories

Cleanliness
7.79
Concerns raised about room cleanliness and sanitation.
Service
9.76
General sentiments about friendly service, though some guests noted variability.
Location
10
Many positive remarks about the excellent location with beautiful views.
Room Quality
9.3
Spacious suites and comfortable accommodations were highlighted positively.
Amenities
8.25
Spa treatments were good but additional costs were expected.
Value for Money
8.78
Some comments about extra costs impacting overall value perception.
Food and Beverage
9.74
Breakfast and dining options received high praises, despite some critiques.
Overall Experience
9.99
Overall a very enjoyable experience with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 16:33

Property Description

Luxurious Adults-Only Retreat in Tenerife

Exquisite Dining and Relaxation: Indulge in culinary delights at our 3 restaurants, unwind by one of our 2 pools, or pamper yourself at the spa and hot tub.

Elegant Accommodations: Each room features a private terrace, plush amenities, and a lavish bathroom for your comfort and relaxation.

Exclusive Leisure Activities: Enjoy our 18-hole golf course, top-notch fitness center, and rejuvenating spa facilities. Plus, explore the island with our tailored cycling routes.

Experience the epitome of luxury at Hacienda del Conde Meliá Collection, Adults Only, Small Luxury Hotels of the World. Book now for a truly unforgettable stay.

Important information:

When booking more than 9 rooms, different policies and additional supplements may apply.

Please note that guests must present the credit card used to make the reservation on arrival.

The minimum age for hotel guests is 16 years.When booking half board, note that drinks are not included.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFS

Location

Guest Reviews

9.2
Based on 1329 reviews
Cleanliness: 7.79
Service: 9.76
Location: 10
Room Quality: 9.3
Amenities: 8.25
Value for Money: 8.78
Food and Beverage: 9.74
Overall Experience: 9.99
V
Véronique • couple • ch
10
2026-09-18 • via Nuitee
J
Jesus • couple • es
10
El mejor hotel en el que he estado jamás
Pros:

Un hotel súper tranquilo para desconectar, ubicación de 10, personal de 10 y limpieza de 10

2026-09-17 • via Nuitee
E
Elouan • solo_traveller • fr
8
2026-09-17 • via Nuitee
V
Vincent • couple • fr
10
Pros:

Tout était très bien.
Personnel très accueillant.
Cadre magnifique.
Si on revient nous retournerons dans ce bel hôtel .

2026-09-17 • via Nuitee
M
mercedes nieves • solo_traveller • es
9
Pros:

Todo

Cons:

Todo me gustó

2026-09-16 • via Nuitee
H
Helen • couple • us
8
Finally, a nice stay. Peaceful, beautiful and relaxing.
Pros:

We like the nice jazz and soft music in the evenings. The views of the ocean and golf course are lovely. Though we didn’t eat there this time, we like the small, Italian bistro on site. Nice atmosphere and service and good food. We love the tea area off the reception and all of the indoor and outdoor seating and chaise lounges. Very nice and cozy. Loved the sea breezes and nice climate. Great location and close to the banana plantations, and mountains. The breakfast is nice and we appreciate being served our juice and coffee. Wonderful dining room staff.

Cons:

The 6 th floor is the main level reception where you do the checkin and one floor below are the restaurants. If you don’t know that it is a bit difficult choosing a room over the internet. I think there should be a map on their website as there are many levels and a lot of twists and turns.
In our case, I don’t take elevators and have mobility issues, so we had to change rooms the first night. Though the property had sent an email, it did not explain that the second floor suite was 4 floors down. They switched us to an “upgrade” with an extra fee. The air conditioning did not work but we had to wait until morning to change. Also the “upgrade” did not have the sea view it promised, aside from the broken air conditioning. It was a small, boxed in terrace with a tiny window. If you were seated you could not see outside. Finally we were changed to a very nice room with working air conditioning. But there were no apologies and we felt like, initially, we were an inconvenience and an annoyance. The new room was very nice and we had a good stay afterwards. We’ve had better check in experiences in the past with different staff. The first night the receptionist left my husband with 3 large bags at the elevator, in the dark and he had a terrible experience not being able to find his way there or back.

2026-09-14 • via Nuitee
P
PEDRO • solo_traveller • es
10
Pros:

Tranquilidad

2026-09-13 • via Nuitee
S
Sheymk • solo_traveller • es
8
Relax
Pros:

La tranquilidad que hay, el buffet es muy bueno y el personal muy amable

Cons:

No avisaron que la piscina del campo de golf estaba cerrada los lunes y martes y no pudimos disfrutar de ella.

2026-09-08 • via Nuitee
D
Don • solo_traveller • ch
10
2026-09-07 • via Nuitee
H
Hiba • couple • be
10
2026-09-06 • via Nuitee
A
Ana • solo_traveller • es
10
Pros:

Las instalaciones son espectaculares, un auténtico vergel de lujo donde pasar una estancia inolvidable. Hay hasta un jardín botánico. El spa, la arquitectura, el desayuno, la atención impecable... un lujo para los sentidos.

Cons:

Todo fue perfecto!

2026-09-04 • via Nuitee
A
Agnieszka • couple • pl
10
Przecudowne wrażenia, napewno wrócę.
Pros:

Przepyszne śniadanie, bardzo duży wybór, wszystko wysokiej jakości.

2026-09-03 • via Nuitee
C
Consuelo • couple • ie
10
2026-09-03 • via Nuitee
G
Gabriele • couple • de
10
Ganz tolles Hotel, ruhig und wunderschön
2026-09-03 • via Nuitee
B
Balázs • couple • hu
10
2026-09-02 • via Nuitee
M
Mª del Mar • couple • es
9
Cons:

Me gustaría que las diferentes agrupaciones musicales se dirigiesen al público tambien en español (en realudad consixeto que este debía condiderarse el primer idioma)

2026-09-02 • via Nuitee
Q
Qian • couple • gb
10
2026-09-01 • via Nuitee
D
David AFOTA • solo_traveller • fr
10
2026-09-01 • via Nuitee
M
Maria • couple • es
10
Relajante fin de semana en el paraíso
Pros:

La tranquilidad, la amabilidad de todo el personal, que nos permitieran seguir usando las instalaciones después del check out.

Cons:

No tenemos queja alguna.

2026-08-31 • via Nuitee
G
Georg • couple • de
10
2026-08-30 • via Nuitee