DoubleTree by Hilton Cape Town - Upper Eastside

Hotels
Hilton Worldwide
8.6 (108 reviews)
31 Brickfield Road, Woodstock, Cape Town, Western Cape, 7935 , Cape Town , ZA

Facilities

Meeting rooms
Fitness facilities
Parasailing nearby
Free WiFi
24-hour front desk
Garden
Luggage storage
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Nice staff
Clean hotel

Categories

Cleanliness
8.53
The hotel was clean, which is positively noted in the review.
Service
8.8
The staff was nice, enhancing the overall service experience.
Location
8.64
Location not mentioned, defaulting to standard quality for this hotel tier.
Room Quality
8.59
Room quality not mentioned, defaulting to standard quality for this hotel tier.
Amenities
8.62
Amenities not mentioned, defaulting to standard quality for this hotel tier.
Value for Money
8.48
Value for money not mentioned, defaulting to standard quality for this hotel tier.
Food and Beverage
8.63
Food and beverage not mentioned, defaulting to standard quality for this hotel tier.
Overall Experience
8.5
Overall experience not mentioned, defaulting to standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 01:08

Property Description

Discover the perfect blend of comfort and convenience at DoubleTree by Hilton Cape Town - Upper Eastside, where unforgettable experiences await.

Recreation and Relaxation
Indulge in our 24-hour fitness center and unwind in our stunning garden with breathtaking views. For added convenience, our complimentary Wi-Fi keeps you connected throughout your stay.

Dining Delight
Savor exquisite local and international cuisine at Liberty Restaurant, complete with a bar/lounge. Enjoy room service during limited hours or a delightful English breakfast on weekdays, ensuring a delectable start to your day.

Comfort and Connectivity
Retreat to one of our 183 elegantly designed, air-conditioned rooms featuring modern amenities, premium bedding, and 32-inch LCD televisions. Whether for business or leisure, you’ll feel right at home.

Don’t miss out on your ideal getaway—book your stay with us today!

Important information:

  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Parking height restrictions apply.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CPT

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Check-in & Check-out

    Contactless check-out is available

  • Parking

    Parking height restrictions apply

  • Guest type

    LGBTQ friendly

See all policies

Location

Guest Reviews

8.6
Based on 108 reviews
Cleanliness: 8.53
Service: 8.8
Location: 8.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.48
Food and Beverage: 8.63
Overall Experience: 8.5
D
du Plessis couple za
8
2026-05-30 via Nuitee
R
Russell couple us
7
Convenient location to start and end our two multi-week Nomad tours.
Pros:

Staff facilitated move to another room after initially assigned to one with a filthy window that was blocked by an elevator shaft. Also liked the free hotel shuttle to the V&A waterfront. During both of our stays at the Double Tree Upper Eastside.

2026-05-27 via Nuitee
B
BrooksieG Couples Melbourne, Victoria
8
A reliable and value choice as a Capetown base
Pros:

A solid hotel choice that is functional and clean without offering over-the-top luxury. Pretty much what you would expect from a Doubletree by Hilton. Our deal included breakfast, which was a combination of buffet and table service. It was more than adequate - well presented and fresh. The rooms are quite spacious. The hotel is not located close to the waterfront. For those wanting around-the-corner convenience to Capetown's centre, this may be an issue. The hotel does offer a regular shuttle in daylight hours to deal with this. Although it's on the fringe of town, it still lies within the orbit of most day tour operators for pick-up and drop-off. There is a tour desk adjacent to the lobby to help you explore the city, the Cape and wine regions.

2026-05-26 via Tripadvisor
S
Sijabuliso family_with_children zw
8
Very good
Pros:

A good hotel with all facilities

2026-05-24 via Nuitee
C
Claudia couple za
10
Great customer services and good installations/hotel.
Pros:

Good experience.

Cons:

All was perfect.

2026-05-20 via Nuitee
F
Freddy62 Couples Sun City West, Arizona
6
Hotel Bizzarro!
Pros:

A very strange hotel. The layout is bizarre! First, the hotel is located in a largely industrial neighborhood. You drive in to the drop off area, but you would never know this is a hotel. And then you walk inside and now you REALLY think you went into the wrong place, because you have to walk a couple of hundred feet through what looks like a mall, to get to the hotel desk. The restaurant is cleverly hidden in a back corner of the lobby, and the lobby is actually broken up into 3 large (wasted space) sections. Just when you think you have seen the strangest hotel on the planet, you get to your room and see there is no wall separating the bed area from the bath area. The bed has a clear, open view of the bathtub! Hope you don't need privacy when your taking a long, hot, bath! Otherwise, it was an enjoyable stay, the staff was super nice and the room was comfortable. The wifi keeps dropping out though for some reason.

2026-05-13 via Tripadvisor
M
Michał solo_traveller pl
8
Cons:

Very nice but the location is dangerous for white people

2026-05-13 via Nuitee
M
mcgorr Couples
8
Very good.
Pros:

A good hotel which is decently priced. We stayed for one night. The room was small but had everything we needed. Breakfast was good for the price. It is within a 10-15 minute uber ride from the Waterfront. Staff were very helpful. I would stay again.

2026-05-11 via Tripadvisor
S
SUMAYAH family_with_children sa
9
مريح
Pros:

الطعام

Cons:

خدمه الغرف

2026-05-11 via Nuitee
M
meI6116GI Friends getaway Cardiff, South Wales, Wales
10
We will stay here again!
Pros:

This was the fourth time we have stayed at this hotel over the past eight years. Let's start with the one negative....it is not centrally located. However, driving/parking in and around Cape Town is easy in our experience; UBER works really well; and the hotel itself provided excellent shuttles to and from the V&A waterfront.

The hotel and underground car park always feels very safe.

The team are all lovely - special mention to Elna who warmly welcomed us to breakfast every day as if we were part of her family.

Rooms are clean and well appointed.

The breakfast is amazing!

We plan to stay here again on our next trip to SA....what better recommendation is that!

2026-05-10 via Tripadvisor
Z
Zawadiel family_with_children tz
6
It was okey! But not so wooow
Pros:

Rooms are so basic! Not decorative

Cons:

Rooms are so small and normal!

2026-05-07 via Nuitee
M
MBUENDE solo_traveller na
10
2026-05-06 via Nuitee
E
Emma couple gb
9
2026-04-29 via Nuitee
E
Eric solo_traveller nl
8
2026-04-27 via Nuitee
S
snehal solo_traveller in
10
Pros:

ambiance

Cons:

breakfast was crowded,
my room key box was not functioning

2026-04-26 via Nuitee
A
ADEDAYO solo_traveller ng
8
2026-04-21 via Nuitee
A
ADEDAYO solo_traveller ng
8
2026-04-21 via Nuitee
B
Barend Petrus Christiaan solo_traveller za
8
Very accomodating
Pros:

The rooms were a nice size and very comfortable. Thank you for accomodating my dogs. Staff were excellent and very friendly.

Cons:

There was no little green patch to walk the dogs. Room service food was fresh but not very tasty. Past was very under cooked. Salad was drenched in dressing, chips were stone cold. Location does not feel safe.

2026-04-21 via Nuitee
A
ADEDAYO couple ng
8
Great for business stay. Nice that there are shuttles to the V&A. Breakfast is yum!
2026-04-21 via Nuitee
L
LUIS solo_traveller za
8
2026-04-20 via Nuitee