HOTEL MYSTAYS Sapporo Station

Hotels
•
Mystays Hotel Group
8.4 (3487 reviews)
Kita-ku Kita 8-jo Nishi 4-15 , Sapporo , JP
+81 11-729-4055

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Very close to Sapporo train station
Helpful, professional and friendly staff (front desk praised)
Generally clean rooms
Convenient for Hokkaido University
Breakfast described as tasty
Cons:
Rooms are small/cramped (tight with two medium suitcases)
Low shower water pressure and aging/ unreliable bidet
No coffee available in lounge or rooms
Bathroom layout (shower curtain) causes wetness
Additional accommodation tax at check-in; self check-in kiosk problems reported

Categories

Cleanliness
8.8
Multiple reviews explicitly say the hotel is very clean; a few note wetness from the shower curtain but overall room cleanliness is praised.
Service
9.2
Staff repeatedly described as professional, patient and friendly (notably the front desk Ms. Tan who helped with medical information); overall service sentiment is strongly positive.
Location
9.6
Many reviews highlight excellent access to Sapporo station and proximity to Hokkaido University; location is consistently praised.
Room Quality
6.5
Several guests reported small/cramped rooms, awkward layout with two medium suitcases, shower curtain causing wetness, low shower water pressure, and an old/ unreliable bidet — overall room quality criticisms are notable.
Amenities
7.6
Mixed feedback: one review mentions well-stocked amenities, but multiple guests note lack of coffee in lounge/rooms, no water dispenser on some floors, and limited vending options.
Value for Money
8
Guests note an additional accommodation tax at check-in and some inconvenience from small rooms and limited amenities; value is slightly below the best aspects but not heavily criticized.
Food and Beverage
7.9
Breakfast was praised as tasty by some guests, but several mentioned absence of coffee service in lounge/rooms; overall F&B is mixed.
Overall Experience
9.6
Overall tone across reviews is positive — many describe comfortable and excellent stays, good staff and location — tempered by the room/bathroom issues noted above.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Convenient Location
Situated just a 2-minute walk from Sapporo Train Station, HOTEL MYSTAYS Sapporo Station provides easy access to key attractions like the Sapporo Clock Tower, a mere 10-minute stroll away.

Comfortable Accommodation
Each room is thoughtfully equipped with modern amenities such as a fridge, electric kettle, and flat-screen TV. The en suite bathroom offers toiletries, a bathtub, and even an air purifier for added comfort.

Delightful Dining Options
Indulge in a daily breakfast buffet at the top-floor restaurant with panoramic views of Sapporo. For fresh seafood, the ground floor Japanese restaurant is a must-visit. Cap off your day with a drink from the on-site vending machine.

Book your stay at HOTEL MYSTAYS Sapporo Station for a memorable experience in Sapporo!

Important information:

Please note that the credit card that was used to guarantee the reservation will be charged with applicable cancellation charges in the event of cancellation after the cancellation deadline.

When booking 10 rooms or more, different policies and additional supplements may apply. Please contact the property directly for more details.

Alipay is accepted at the property.

Please note that construction work is taking place nearby from 1/3/2026 to 28/2/2027 and some rooms may be affected by noise.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CTS

Location

Guest Reviews

8.4
Based on 3487 reviews
Cleanliness: 8.8
Service: 9.2
Location: 9.6
Room Quality: 6.5
Amenities: 7.6
Value for Money: 8
Food and Beverage: 7.9
Overall Experience: 9.6
L
Lin • couple • tw
9
2026-10-31 • via Nuitee
J
Jenny • family_with_children • us
8
Pros:

前臺湯小姐 專業 有耐心 因為生病 詢求醫療資訊 她快速搜索給與幫助 再次感謝
員工有禮 友善
地點很方便 接近車站 和北海道大學
At the front desk Ms. Tan is professional and patient. I was sick and inquired about medical information, and she quickly searched and provided assistance. Thank you again!

2026-10-31 • via Nuitee
H
Haruna • couple • jp
9
2026-10-30 • via Nuitee
สมชาย • family_with_children • th
6
Cons:

ห้องค่อนข้างเล็ก

2026-10-29 • via Nuitee
M
Mint Hui • extended_group • my
8
2026-10-29 • via Nuitee
K
katsuyoshi • couple • jp
8
ゆっくり休めた
Pros:

朝食がおいしかった
静かで快適だった
札幌ザンギが近かった

Cons:

コーヒーが飲めるラウンジが欲しい　※近くに喫茶店がないので

2026-10-29 • via Nuitee
H
Hiroshi • family_with_children • jp
9
Pros:

札幌駅前で大変アクセスが良いですね。夜遅くても快速エアポートに乗って、駅から降りて数分だけ北に歩けばこの位置にホテルがあるというのは安心ですね。北大がとても近いのがいいです。今回は娘を連れて北大見学と観光に行ったのですが良かったですね。

Cons:

近くに似たホテルがあって、いつもどちらかとかややこしいことです。あと、北9条のさかなラーメンとか近いところのグルメをハイライトいただけると良いかと思いました。

2026-10-29 • via Nuitee
D
Dino Renante • couple • ph
8
Pros:

Very clean

2026-10-29 • via Nuitee
丸山(MARUYAMA) • couple • jp
5
まあまあ
Pros:

なし

Cons:

ウォシュレットがいまいち
室内飲み会にコーヒーがなくてとても残念

2026-10-29 • via Nuitee
K
KATAMINE • solo_traveller • jp
10
2026-10-28 • via Nuitee
H
Hiroshi • family_with_children • jp
8
Pros:

やはり札幌からのアクセスが良いです

Cons:

隣とかに似たホテルが3つあっていつもわからないです

2026-10-27 • via Nuitee
D
Dai-Ying • family_with_children • tw
8
booking付款後，到櫃檯需要付住宿稅喔（這不是好或不好，單純提醒大家有這個費用不含在房價中）
Pros:

距離JR札幌/地鐵站蠻近的，走路7~8mins會到。附近就有一家Lawson可以買宵夜。
雙床房的床蠻大的

Cons:

浴室是用簾子隔開浴缸，容易濕
打開兩個中型行李箱，會影響動線，不太方便
一樓的自助checkin不好操作，輸入名字跟booking訂單編號都說找不到訂單，還是得要人工幫忙
沒有飲水機（但在特定樓層有放販賣機），覺得蠻小氣的...

2026-10-26 • via Nuitee
P
Phorntip • couple • th
9
เหมาะสำหรับนักเดินทาง
Pros:

บริการของเจ้าหน้าที่,ใกล้สถานีซัปโปโร

2026-10-25 • via Nuitee
S
Saito • family_with_children • jp
8
Cons:

最近の泊まったホテルの中で1番シャワーの水圧が低かった

2026-10-25 • via Nuitee
C
Carolina Vidal • family_with_children • mx
10
2026-10-25 • via Nuitee
S
Sophia • family_with_children • tw
6
Pros:

地點離車站近

Cons:

浴室裡面洗手台、蓮蓬頭出水量都很小，洗澡洗手非常不方便，另外免治馬桶也很老舊經常罷工到最後幾天都無法使用
房內沒有供應咖咖包，大廳也沒

2026-10-24 • via Nuitee
V
V • couple • jp
10
素晴らしい
Pros:

スタッフの対応は素晴らしく丁寧だった。
アメニティも充実してて良かった。
セキュリティ面もしっかりしていて安心感を感じた。

Cons:

これは仕方のない事だが宿泊階が３階だった為窓からの景色が、、、そこだけが残念だったかな

2026-10-24 • via Nuitee
R
Roseli izumi • extended_group • br
10
2026-10-23 • via Nuitee
S
Sherry • solo_traveller • gb
9
2026-10-23 • via Nuitee
M
Michael • solo_traveller • ca
7
2026-10-23 • via Nuitee