Ibis Annecy - Cran-Gevrier

Hotels
•
ibis
7.4 (2709 reviews)
38, Avenue De La République , Annecy , FR
+33 4 50 67 40 30

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location / easy access to centre and transport
Friendly, attentive staff (24/24 reception; helpful on requests)
Generally good breakfast
Comfortable rooms and tasteful decoration noted by several guests
Good price/quality for many guests
Cons:
Poor cleanliness in multiple reports (bedbugs, used items under bed, bad odors)
Very tight / insufficient parking; some guests reported damage
Poor sound and thermal insulation (noisy, cold rooms)
Small rooms and small bathrooms reported frequently
Maintenance issues: leaking sinks, blocked showers, inconsistent hot water

Categories

Cleanliness
4.5
Multiple reviews report poor cleanliness: bedbugs, used socks found under bed, bad odors, insufficient cleaning on arrival and reports of leaking fixtures.
Service
8.2
Staff frequently described as friendly, attentive and helpful (reception 24/24, staff assisted with a heater); one report of post-departure billing is an outlier but overall service sentiment is positive.
Location
8.6
Location repeatedly praised as convenient/close to centre or with good transport links; a few guests noted it feels far from some points but majority cite good location.
Room Quality
7.5
Rooms often described as comfortable and clean when noted, but many mention small room/bathroom size, poor sound and thermal insulation and occasional maintenance issues (cold, noisy, plumbing).
Amenities
7.8
Amenities are mixed: reception and basic in-room tea/coffee are positives; notable negatives include very tight/insufficient parking, no minibar/smart TV in some rooms and occasional blocked showers.
Value for Money
7.8
Several guests comment on a good price/quality ratio while a few feel disappointed given issues encountered; overall sentiment leans slightly positive for value.
Food and Beverage
7.9
Breakfast is frequently praised as good and complete, though some mention issues (missing towels at breakfast, kitchen noise) that reduce the experience for some guests.
Overall Experience
6.9
Mixed overall: many positives (location, helpful staff, decent breakfast) but serious negatives around cleanliness, parking and insulation/noise drag the overall experience below the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:24

Property Description

Modern and Affordable Stay Near Annecy's Center

Comfortable Rooms with Free Wi-Fi
The guestrooms at Ibis Annecy - Cran-Gevrier are modern and equipped with en suite facilities, ensuring a comfortable stay. Enjoy free Wi-Fi access throughout the entire hotel, perfect for staying connected during your visit.

24-Hour Welcoming Service and Non-Smoking Spaces
Experience the convenience of being welcomed 24 hours a day at Ibis Annecy - Cran-Gevrier. Whether you arrive late or early, you can expect a warm reception. Additionally, all public and private spaces are non-smoking, providing a fresh environment for all guests.

Onsite Parking and Convenient Location
With onsite parking available for an additional charge, you can easily explore the area around Annecy without worrying about where to park. The hotel's proximity to the city center and lake makes it an ideal choice for a short stay or stopover.

Book your stay now at Ibis Annecy - Cran-Gevrier for a comfortable and convenient experience.

Important information:

Please note that cash payments are only possible between 07:00 and 20:00. Outside of these hours, credit cards are the only accepted method of payment.

Please note that the credit card used to make the reservation will be requested upon arrival

Please note that the car park has a height limit of 5.9 feet.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GVA

Location

Guest Reviews

7.4
Based on 2709 reviews
Cleanliness: 4.5
Service: 8.2
Location: 8.6
Room Quality: 7.5
Amenities: 7.8
Value for Money: 7.8
Food and Beverage: 7.9
Overall Experience: 6.9
G
Gaudon • family_with_children • fr
5
Pros:

Personnel agréable

Cons:

Eau brûlante dans la douche, lavabo qui fuit

2026-10-31 • via Nuitee
J
Jervis • family_with_children • au
9
It was ok
Pros:

Location

Cons:

Toilet was too small for an apartment fit for 5.

2026-10-31 • via Nuitee
G
Gela Z. • family_with_children • ge
8
2026-10-29 • via Nuitee
C
Christian • couple • fr
8
2026-10-29 • via Nuitee
F
Finn Arne • solo_traveller • dk
4
Ikke for bilister
Pros:

Udsigten til parken, god rødvin i baren

Cons:

Manglen på p-pladser, mange skader på min bil i parkerigskælderen

2026-10-28 • via Nuitee
A
Aurelie • solo_traveller • ca
4
Pros:

Le personnel à l’écoute et disponible

Cons:

Punaises de lit, douche bouchée

2026-10-27 • via Nuitee
H
Hong-An Grace Pham • family_with_children • be
7
2026-10-27 • via Nuitee
M
Marine • solo_traveller • fr
7
2026-10-27 • via Nuitee
G
Gonthier • family_with_children • fr
10
2026-10-27 • via Nuitee
N
Nickelson • couple • ch
6
I had a good stay
2026-10-26 • via Nuitee
A
Aurelie • solo_traveller • ca
4
2026-10-26 • via Nuitee
L
Lafalla • couple • ch
7
2026-10-25 • via Nuitee
A
Amandine • family_with_children • fr
9
2026-10-25 • via Nuitee
G
Giulia • couple • it
10
2026-10-24 • via Nuitee
B
Bernhard • extended_group • de
8
2026-10-24 • via Nuitee
R
Ribeiro • family_with_children • ch
10
2026-10-24 • via Nuitee
P
Philippe • solo_traveller • ch
8
Une bonne expérience... à améliorer
Pros:

La localisation, le confort et le petit déjeuner

Cons:

L étroitesse du parking, l absence de serviettes au petit déjeuner, les chaussettes usagées retrouvées sous mon lit.

2026-10-24 • via Nuitee
L
lili • family_with_children • ar
4
Para una noche aceptable
Pros:

El desayuno bueno, el personal que nos atendió muy bueno, hacía frío en la habitación y nos acercó un calefactor

Cons:

La habitacion muy chica, con valijas no se podía pasar.

2026-10-24 • via Nuitee
J
Jeannine • solo_traveller • ch
9
2026-10-23 • via Nuitee
M
Michou43 • couple • ch
7
Pros:

Bon quartier, calme, accès facile en bus ou voiture, réception 24/24, rapport qualité prix bon.

Cons:

Fidèle à sa réputation IBIS est très mal isolé que ce soit phoniquement ou thermiquement, notre fenêtre donnais sur la rue. Bien qu'elle soit derrière les rideaux nous pensions qu'elle était ouverte tant tous les bruits de la rue s'entendaient et le froid de la nuit se sentait... les murs aussi sont probablement en carton... Chambre super propre mais espaces communs moins ...

2026-10-23 • via Nuitee