Amaite Holbox - Oceanfront Hotel

Hotels
8.4 (1153 reviews)
Benito Juarez Playa , Holbox Island , MX

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Garden
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent beachfront location and views
Direct access to best part of the beach and good pool
Very central—close to town, restaurants and pier
Several mentions of attentive/helpful staff
Some rooms described as cozy and comfortable
Cons:
Hygiene issues reported (cockroaches, stained pillows, torn towels)
Inconsistent hot water, poor shower pressure and AC malfunctions
No true on-site restaurant; limited breakfast availability
Rooms sometimes do not match photos; disappointment upon arrival
Noise and occasional construction; trash noted near sea view
Missing in-room amenities (kettle, hairdryer, small wet bar)
Perceived as overpriced for the quality

Categories

Cleanliness
7
Multiple mentions of hygiene issues (cafards/cockroaches, stained pillows, torn towels, mixed reports on cleanliness) warrant a below-target score.
Service
9.6
Generally praised as attentive and helpful in many reviews, though a few comments note poor personnel — overall sentiment is strongly positive.
Location
10
Repeatedly highlighted as excellent: beachfront, direct access to best part of the beach, central and close to town/shops/pier with fantastic views.
Room Quality
7.6
Mixed feedback: some call rooms cozy and clean, while others report shower/pressure/no hot water, AC problems, and rooms not matching photos — moderately below target.
Amenities
8
Guests note good pool and beach access but frequent missing in-room items (no kettle, no hairdryer, small/no wet bar) and absence of a true on-site restaurant.
Value for Money
7.8
Several guests feel prices are high for the quality (noted 'a bit expensive' and island pricing effect), so value is seen as slightly below expectation.
Food and Beverage
7.6
Complaints about food/restaurant options and breakfast availability/timing; some reservations about on-site dining, lowering this category modestly.
Overall Experience
9.6
Despite specific issues, many guests had a fantastic stay because of location, beach/pool and helpful staff; overall sentiment trends very positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 01:14

Property Description

Luxurious Beachfront Experience

Stunning Sea Views: Wake up to breathtaking sea views in every room adorned with local art craftwork and equipped with mosquito nets for a peaceful sleep.

Culinary Delights: Indulge in fresh seafood specialties at the on-site restaurant or sip on a refreshing cocktail at the beachfront bar.

Exciting Activities: Dive into adventure with fishing, snorkeling, and scuba diving, or unwind at the wellness center. Don't miss the chance to explore the lagoon, swim with whale sharks, and watch dolphins on the hotel-organized tours.

Experience paradise at Amaite Beach Hotel.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CUN

Location

Guest Reviews

8.4
Based on 1153 reviews
Cleanliness: 7
Service: 9.6
Location: 10
Room Quality: 7.6
Amenities: 8
Value for Money: 7.8
Food and Beverage: 7.6
Overall Experience: 9.6
C
Christel • couple • ch
10
Pros:

un vrai hôtel les pieds dans l'eau.

2026-09-19 • via Nuitee
M
Maria • solo_traveller • us
10
More than expected.
Pros:

The location of the hotel was perfect. Everything about the hotel was excellent and just as one would like your stay to be. The staff was friendly, the food on the beach was great, the room was clean, and the hotel amenities were very nice. We decided to add another night to our stay.

Cons:

There wasn't anything I didn't like.

2026-09-14 • via Nuitee
S
Sara • couple • it
9
Beautiful and relaxing.
Pros:

Location and comfortable room

2026-09-12 • via Nuitee
L
Lucie • couple • fr
10
Excellent séjour paradisiaque
Pros:

Emplacement parfait
Plage propre et nettoyée

Cons:

Le personnel pourrait être plus à l'écoute et de meilleurs conseils pour les activités + fourmis dans la chambre

2026-09-11 • via Nuitee
A
AYAKA • solo_traveller • jp
10
2026-09-11 • via Nuitee
A
Andréa • couple • fr
10
Un hôtel paradisiaque sur une île paradisiaque
Pros:

La localisation est parfaite, les installations sont propres, le personnel est adorable et toujours disponible.

Cons:

Rien

2026-09-10 • via Nuitee
L
Luca • family_with_children • it
8
Una vacanza quasi perfetta, se non fosse...
Pros:

La struttura ha una posizione fantastica. E' dotata di sdraio e ombrellone sulla spiaggia, e ha delle palme bellissime. Ha la possibilità di utilizzare a pagamento i serivizi di ristorazione, di massaggio.
La stanza è pultita, con serviette cambiate ogni giorno. Il personale molto cordiale e attento

Cons:

Le camere sono spartane. Anche la suite, che abbiamo preso per una notte, potrebbe essere curata di più: per quasi 600 euro ci aspettavamo un servizio più adeguato. Altra pecca è non includere la colazione nel paghetto notte.
Inoltre le camere non hanno neppure una bustina di the per una bevanda in camera. Una stanza per due persone ha un bicchiere solo epr l'acqua...
Insomma potrebbero migliorare di molto le attenzioni per i clienti.

2026-09-09 • via Nuitee
R
Ricardo • couple • mx
10
Pros:

exclente el trato desde la recepcion, la comida, La bebidas, la habitacion, la vista ... todo en general volveria siempre

2026-09-08 • via Nuitee
C
Carlota • couple • es
10
100% recomendable
Pros:

Nuestra estancia en Holbox fue simplemente increíble. El hotel está en el centro y tiene una ubicación inmejorable, cerca de restaurantes, tiendas y de todo lo que necesitas para disfrutar de la isla.

Las vistas son preciosas, todo estaba impecablemente limpio y cuidado, y la habitación era perfecta. Además, tuvieron un detalle precioso con nosotros por nuestro aniversario: nos prepararon la habitación de una manera increíble y nos hizo muchísima ilusión. 🥰

Queremos dar las gracias de corazón a todo el equipo por su amabilidad, atención y por hacer que nuestra estancia fuera todavía más especial. Sin duda, nos llevamos un recuerdo precioso de Holbox y esperamos volver pronto. ¡Gracias por todo!

Cons:

Nada

2026-09-08 • via Nuitee
L
Latifa • couple • fr
8
Iddylique
Pros:

Il est très bien décoré et bien placé mais lors de notre séjour la lumière centrale ne fonctionnait plus ainsi que l’eau

Cons:

Les aléas

2026-09-07 • via Nuitee
G
Gilles • family_with_children • fr
8
2026-09-01 • via Nuitee
I
Islay • family_with_children • gb
1
Cons:

A week or so before our trip I was contacted by the hotel to say that there had been an error with our booking and they were unable to give us the room we booked and paid for in March (2 bedroom suite for a family for four). They said they would 'upgrade ' us to their sister hotel - Hotel Spirit - to the beach front villa. I accepted this as it was only a couple of days until we were due to travel, we didn't have many other options seeing as it was not long until our departure date and the website pictures looked good. (I will review hotel Spirit separately on tripadvisor as do not have a booking.com link (due to the online booking on booking.com staying with Amaite.)
We did visit hotel Amaite (as had been told we could use their facilities) so used the sunbeds / pool / ate in the restaurant one afternoon. When we arrived at Amaite the team on reception were not apologetic for their errorl. Hotel Amaite did arrange travel for us to get to our activity on the first morning (as we were no longer walking distance) but the standard / service etc at the sister hotel was not of the same standard which was helpful, however the error was not our fault at all.
The amaite bar area / pool and beach area and reception area all seemed lovely. It's very close to the main town and port.
Have not completed a number rating as did not actually stay there in the end.

2026-08-31 • via Nuitee
D
Dylan • couple • be
9
2026-08-30 • via Nuitee
C
Clément • couple • fr
9
2026-08-30 • via Nuitee
F
Federico • couple • it
10
Ottima soluzione
Pros:

Prezzo corretto, struttura che consiglio.
L unico difetto è forse é la posizione del condizionatore, dritta sul letto.

2026-08-26 • via Nuitee
C
Cecile • family_with_children • fr
1
2026-08-26 • via Nuitee
A
Anthony • family_with_children • fr
10
Hôtel super très bien placé et très confortable
Pros:

Super hôtel sur la mer avec piscine et plage privée. Nous avons séjourné dans la suite présidentielle qui est superbe avec terrasse privée et jacuzzi ( pour lequel il faut demander au personnel de le mettre en service) qui donne l’impression d’avoir une petite villa pour soit dans un hôtel.

2026-08-25 • via Nuitee
S
Stefano • solo_traveller • it
10
Ho lasciato il cuore in questo hotel
Pros:

Posto meraviglioso, da lasciarci il cuore. Spiaggetta privata poco affollata davanti all hotel con anche la piscina. Ristorante con tante opzioni italiane validissime (pizza buona, pasta con frutti di mare buona). Staff molto cortese e stanze essenziali ma belle.

Cons:

Nulla! Tutto perfetto.

2026-08-18 • via Nuitee
A
alice • couple • it
9
Vista dalla camera mozzafiato
Pros:

Posizione strategica e camere direttamente sulla spiaggia. La spiaggia è inclusa nel costo della camera. Camere ampie e sempre pulite, seppur semplici. Ristorante ottimo.

Cons:

Non ho trovato corretto che in ogni consumazione (incluso un semplice caffè da asporto) aggiungessero di default una mancia del 15%.
Considerando che i costi di partenza erano già decisamente alti, l’ho trovato scorretto, soprattutto perchè non dichiarato chiaramente. La mancia deve essere una scelta e non un’imposizione.

2026-08-17 • via Nuitee
C
Claudio • couple • it
8
Direttamente sulla spiaggia
Pros:

Posizione sulla spiaggia

Cons:

Cura dei dettagli e bagno

2026-08-15 • via Nuitee