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Facilities
Property facilities
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Clubhouse
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Fitness facilities (surcharge)
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Terrace
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Family rooms
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Tour desk
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Facilities for disabled guests
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Car hire
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Massage services
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Table tennis
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Currency exchange
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Shared lounge/TV area
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Board games/puzzles
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Kids' outdoor play equipment
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Evening entertainment
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Entertainment staff
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Outdoor furniture
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Shallow end
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Contactless check-in/check-out
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Process in place to check health of guests
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Aerobics
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Bingo
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Television in common areas
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Front desk (limited hours)
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Free wired internet
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Snack bar/deli
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Access to nearby outdoor pool
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Golfing on site
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Playground on site
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Beach umbrellas
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Free pool cabanas
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Pool sun loungers
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Beach yoga on site
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Fitness facilities (surcharge)
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Internet access
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Games
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Concerts/live shows
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Clubhouse
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Exercise/lap pool
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Swimming nearby
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Water tubing nearby
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Hosted evening meal (reserve)
Review Highlights
Categories
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Property Description
Luxurious Stay by the Beach
Swim and Splash: Enjoy our large outdoor swimming pool and a children’s splash pool just steps away from Palma Nova Beach.
Family Fun: From the indoor Mini Club for children to the outdoor play area and games room, we have excellent facilities for families to make the most of their stay.
Entertainment Galore: With an entertainment programme running day and night, including professional shows, your evenings will be as exciting as your days.
Book now and experience a delightful stay at Hotel Aluasun Torrenova, where luxury meets leisure just a stone's throw from the beach!
Please note the All Inclusive plan includes:
- Breakfast, lunch and dinner (buffet service)
- Snacks between buffet services
- 3 alcoholic drinks at lunch and 3 more at dinner (wine or beer).
- Unlimited nonalcoholic drinks throughout the day
- Maximum payment in cash is 1000 euros.
When booking [5] rooms or more, different policies and additional supplements may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Property Policies
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Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
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Internet
WiFi is available in all areas and is free of charge.
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Parking
No parking available.
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Children and extra bed policy
Children of any age are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
Location
Guest Reviews
Adorei as três piscinas, a simpatia dos funcionários, a diversidade ao pequeno almoço e no jantar. A animação para as crianças é top.
A falta de estacionamento, a limpeza no quarto (ao andar descalça, logo na chegada, fiquei sempre os pés com pó e areia, os lençóis não foram mudados nem sacudidos), quem ia mais tarde comer algumas vezes já não tinha de tudo. Não tive uma cama de casal mas sim três cama.
Camere spaziose e pulitissime,staff adorabile,cibo ottimo e piscine bellissime!tutto meraviglioso!!!
The hotel was spotless and the staff were lovely, very friendly
Just the location, I have mobility problems and found the hill very difficult coming up from beach to the complex!
WiFi in the rooms and 10 minutes walk to a beautiful beach
Incredibly noisy. I have never been in such a noisy hotel in my life. To cap it all a school party arrived during our stay. The noise in the restaurant was unbelievable. It felt like eating in a school canteen. They took over the pool at times. The entertainment was loud. It was difficult getting a five year old to sleep. I would never stay at this hotel again
Personnel très agréable, cuisine variée petit déjeuner complet
Manque de couverture, une simple couette toute fine. La climatisation ne fonctionnait pas.
Das Essensangebot
Leider hat uns der Aufenthalt nicht überzeugt. Das Zimmer war extrem verstaubt und wurde während unseres Aufenthalts nie wirklich gründlich gereinigt. Zudem ist das Hotel sehr hellhörig – man hat sowohl die Nachbarzimmer als auch sämtliche Geräusche aus dem Treppenhaus deutlich gehört, da unser Zimmer direkt in der Nähe lag. Das Bett war ebenfalls sehr unkomfortabel und hat bei jeder Bewegung laut gequietscht. Insgesamt wirkte die Ausstattung veraltet und auf einem sehr niedrigen Standard. Für ein Vier-Sterne-Hotel hatten wir definitiv deutlich mehr erwartet.
L'emplacement
Franchement ne pas prendre la formule hall exclusive !!! La nourriture est vraiment dégueulasse !!!!!!!
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