Oaklands Hotel

Hotels
•
Best Western Plus
7.5 (1157 reviews)
89 Yarmouth Rd , Norwich , gb

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Parking
Non-smoking rooms
Restaurant
Room service
Terrace
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Warm welcoming feel
Friendly staff
Good parking
Cons:
Poor food quality
Limited room quality
Maintenance issues

Categories

Cleanliness
7
Some issues with cleanliness reported, such as missing grout and stains.
Service
8.5
Some staff provided excellent service, but one staff member was distant.
Location
9
Good location for accessing nearby attractions.
Room Quality
6.5
Complaints about small room size and maintenance issues.
Amenities
8.5
Rooms had good facilities, but issues reported with plumbing.
Value for Money
7.5
Perceived as overpriced for the experience provided.
Food and Beverage
5
Food quality was described as virtually inedible and cold.
Overall Experience
8
Mixed experiences, with significant complaints impacting overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 00:01

Property Description

Scenic Riverside Setting

Elegant Accommodations

Delicious Dining Options

Experience the perfect blend of modern comfort and serene countryside charm at the Best Western Plus Oaklands Hotel. Nestled on the outskirts of Norwich, overlooking the picturesque Yare River Valley, our family-run hotel offers elegantly designed rooms with en suite bathrooms and free Wi-Fi. Indulge in mouth-watering British cuisine at our restaurant, or unwind with a drink at the bar's outdoor terrace. With Norwich Station, city centre, and Carrow Road just minutes away, and complimentary parking for your convenience, your stay with us promises to be both relaxing and convenient.

Book now to enjoy a delightful stay at the Best Western Plus Oaklands Hotel.

Important information:

Please note that the property operates a bar and event rooms, which play music. The property is careful not to disturb guests and aims to turn music off by midnight.

Please note that there are no elevator facilities in the hotel.

All rooms are accessible via stairs onto the first and second floors. The luxury suites have ground floor access.

Please note the annex rooms are located at the bottom of the hotel drive.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NWI

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.5
Based on 1157 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 6.5
Amenities: 8.5
Value for Money: 7.5
Food and Beverage: 5
Overall Experience: 8
N
Nick • solo_traveller • gb
7
2026-06-12 • via Nuitee
M
Michael • couple • gb
10
We had a nice quiet stay with breakfast included nice Sunday roast
Pros:

Nice and quiet near river

Cons:

Good food great staff large room

2026-06-12 • via Nuitee
R
Rory • solo_traveller • gb
6
Pros:

Nice breakfast with kippers available

Cons:

Room looked nothing like advertised

2026-06-11 • via Nuitee
S
Steve • solo_traveller • gb
9
Perfect nights sleep!
Pros:

Booked late in the afternoon on the day I stayed, exceptional value, great location, nice quiet comfortable rooms and the staff were friendly and informative.

2026-06-10 • via Nuitee
C
Craig • solo_traveller • gb
8
Pros:

Food and surroundings

Cons:

Very weak shower!

2026-06-09 • via Nuitee
S
Sebastian • solo_traveller • gb
10
Pros:

Very friendly and helpful staff.

Cons:

N/A

2026-06-07 • via Nuitee
P
Paul • solo_traveller • gb
10
Exceptional
Pros:

Clean, friendly staff, easy check in, great parking 10/10

Cons:

Nothing

2026-06-07 • via Nuitee
A
Andy • couple • gb
10
2026-06-06 • via Nuitee
R
Robin • solo_traveller • gb
8
2026-06-05 • via Nuitee
B
Becky • solo_traveller • gb
8
2026-06-04 • via Nuitee
H
Helen • couple • gb
9
Really good value for money
Pros:

Large comfy room
Comfy bed and linen
Good coffee facilities but not enough coffee
Breakfast was well cooked however there was a function on so was a bit of a wait for service

Cons:

Disappointing bath as water was cold and bathroom decor could do with a refresh.

2026-06-03 • via Nuitee
S
Shea • couple • gb
10
2026-06-03 • via Nuitee
A
Anne • solo_traveller • gb
9
A perfect gem for a short break. Easy access to city
Pros:

What a find, relaxed and welcoming . Room was spacious and clean.
Bar and restaurant lovely , limited vegetarian choice but not an issue for a short stay.

Cons:

Nothing

2026-06-03 • via Nuitee
S
stephen • extended_group • gb
9
It was a good venue, with a great price.
Pros:

The breakfast was amazing. We were at a wedding so it was good to stay at the venue to enable us to enjoy the evening.

2026-06-01 • via Nuitee
S
Steve • solo_traveller • gb
7
Great for a wedding
Pros:

Went for a wedding and it was very well catered for, food was hot and the staff were great and helpful.

Cons:

Our room was not clean, there was dust everywhere, dirty glasses, and the toilet needed a bleach and limescale,I did complain to the receptionist.

2026-05-31 • via Nuitee
R
Rob • couple • gb
10
Staff were unbelievably friendly. Lovely spot and will definitely be back.
2026-05-31 • via Nuitee
S
Susan • solo_traveller • gb
7
2026-05-31 • via Nuitee
P
Pasqualina • solo_traveller • gb
10
Pros:

I absolutely loved the location,the staff was amazing 😍 the breakfast was lush ..only think was the menus for evening meal ..could be addressed but besides this I will be back definitely and recommend too ..see you soon ❤️

2026-05-30 • via Nuitee
A
Andrei • family_with_children • gb
8
Pros:

Pretty large professionally managed hotel. Well maintained facilities and rooms. Lovely bar working until late with a gorgeous terrace and parasols mounted with heating units. Brilliant breakfast served in the morning.

Cons:

We were unlucky to stay at the night of a wedding party in this hotel with loud music till 12am in a tent right outside our room windows. If you need it to be quiet, check with the hotel that there is no wedding party scheduled.

2026-05-30 • via Nuitee
U
Ubani • couple • gb
9
2026-05-29 • via Nuitee