Distinction Coachman Hotel, Palmerston North

Hotels
7.2 (1636 reviews)
140 Fitzherbert Ave , Palmerston North , NZ

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Swimming pool
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Poor cleanliness
Dated rooms
Limited amenities

Categories

Cleanliness
3.91
Multiple reviews highlighted poor cleanliness, with complaints about unclean beds and general lack of hygiene.
Service
8.88
Many reviews praised the friendly and accommodating staff.
Location
8.92
The location was frequently mentioned as excellent and convenient.
Room Quality
6.37
Several comments noted that the rooms were dated and in need of renovation.
Amenities
6.9
Some amenities provided were adequate, but there were issues noted with the gym and restaurant availability.
Value for Money
6.86
Good location and price, though some aspects felt lacking.
Food and Beverage
8.41
Breakfast was described positively, indicating a good food experience.
Overall Experience
7.38
An overall combination of experiences, with positive remarks on staff and location, but significant issues in cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:12

Property Description

Luxurious Amenities
Hotel Coachman boasts a large outdoor swimming pool, 2 hot tubs, and a fitness centre for guests to unwind and stay active during their stay.

Dining Excellence
Guests can enjoy a variety of dining options at Hotel Coachman, including continental and cooked breakfasts, as well as lunch and dinner at La Patio Café & Bar. The Hunterville Bar offers a cozy ambiance next to the gardens with an open fire.

Convenient Services
With a 24-hour front desk, guest laundry, dry cleaning service, and on-site hairdresser, Hotel Coachman ensures that guests have all their needs met. Additionally, free Wi-Fi, satellite TV, and ironing facilities are available in all rooms for added convenience.

Book your stay at Hotel Coachman now to experience a perfect blend of luxury, convenience, and exceptional service.

Important information:

Please note that there is a 2% charge when you pay with a credit card.

Please note your credit card may be pre-authorized prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: PMR

Location

Guest Reviews

7.2
Based on 1636 reviews
Cleanliness: 3.91
Service: 8.88
Location: 8.92
Room Quality: 6.37
Amenities: 6.9
Value for Money: 6.86
Food and Beverage: 8.41
Overall Experience: 7.38
H
Han • couple • nz
6
Cons:

Sink in bathroom was blocked.
Aircon was out of order.
Toilet roll can't be reached when sitting on the toilet.

2026-10-24 • via Nuitee
S
Sue • solo_traveller • nz
4
Pros:

Location was good.

Cons:

Rooms need revamping very tired and overpriced for the condition. Mine was ground floor and net curtains missing. It was clean and staff were all lovely. Wouldn’t stay here again unless rooms are revamped.

2026-10-20 • via Nuitee
M
Melissa • solo_traveller • nz
8
I will stay again
Pros:

Comfortable

Cons:

Bathroom was a little dirty but nothing too major

2026-10-19 • via Nuitee
N
nicole • couple • nz
7
2026-10-14 • via Nuitee
D
Danny • solo_traveller • nz
6
2026-10-11 • via Nuitee
Z
Zane • couple • nz
10
2026-10-10 • via Nuitee
A
Alison • couple • nz
10
Perfect location, quiet comfortable room, great staff.
Pros:

We were delighted to be upgraded to a more comfortable room. The staff were very welcoming and helpful. The room was really quiet. The proximity to the city and the Hockey turfs suited us perfectly.

Cons:

Nothing to fault.

2026-10-09 • via Nuitee
F
Fred • couple • nz
8
2026-10-07 • via Nuitee
S
Stef • solo_traveller • nz
10
2026-09-19 • via Nuitee
S
Sebastian • solo_traveller • nz
10
2026-09-13 • via Nuitee
L
Liz • family_with_children • nz
6
Pros:

The location was great, handy and easy access to Massey. Beds were comfy

Cons:

The decor is very dated, and rooms were dark, and gloomy

2026-09-04 • via Nuitee
L
Leah • extended_group • nz
10
2026-09-03 • via Nuitee
S
Sue • solo_traveller • nz
10
Pros:

I ate out

Cons:

A full length mirror

2026-09-03 • via Nuitee
A
Angela • family_with_children • nz
9
Pros:

Clean and great value for money.

Cons:

Nothing, it was perfect.

2026-09-02 • via Nuitee
G
Greg • solo_traveller • nz
7
Pros:

The food we had at dinner time was fantastic, plus the srevive

Cons:

The place needs to have an up grade

2026-08-31 • via Nuitee
M
Michelle • solo_traveller • nz
3
Cons:

Run down. Bathroom was dirty and musty unpleasant smell in the lobbys

2026-08-30 • via Nuitee
M
Marty • couple • nz
6
2026-08-30 • via Nuitee
D
Danielle • couple • nz
7
Average stay, wouldn’t return.
Pros:

Location was central and room service food was great.

Cons:

Rooms are outdated

2026-08-29 • via Nuitee
K
Kelsey-Jacqueline • couple • nz
8
2026-08-28 • via Nuitee
A
Amal • couple • nz
9
2026-08-27 • via Nuitee