Hotel 261

Hotels
6.6 (1892 reviews)
261 Uxbridge Road, Shepherd Bush , London , gb
+44 20 8743 4411

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Heating
Family rooms
Luggage storage
Fax/photocopying
Non-smoking throughout
Private parking
Daily housekeeping
See all facilities

Review Highlights

Pros:
Budget-friendly
Convenient location
Cons:
Poor cleanliness
Inadequate service

Categories

Cleanliness
4.23
There were serious cleanliness issues mentioned, especially with unclean linens and bathrooms.
Service
7.71
The service was generally acceptable but with some unresponsiveness to heating issues.
Location
8.75
Location is convenient, close to the city center and public transport.
Room Quality
5.2
The rooms were cramped and not well-maintained, with issues like broken heating.
Amenities
6.23
Amenities were lacking or poorly maintained, such as an unhygienic fridge.
Value for Money
8.19
Generally good value for a cheap stay, though with significant trade-offs in quality.
Food and Beverage
5.74
The breakfast option was not recommended and lacked variety, served outside the hotel.
Overall Experience
6.71
An overall mixed experience with room for improvement in several areas.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 02:06

Property Description

Spacious Rooms and Convenient Location
Hotel 261, nestled in a tranquil Shepherd's Bush area, boasts generously sized rooms and complimentary on-site parking. Just a stone's throw away from the vibrant Westfield shopping center and a variety of dining options, this family-run hotel ensures a comfortable stay.

Amenities for a Pleasant Stay
Each room at Hotel 261 features satellite TV, tea/coffee making facilities, and a fridge, with a shared microwave available for guests. Start your day right with a delicious full English breakfast served at a nearby restaurant.

Prime Location for Entertainment and Travel
Conveniently situated in West London, Hotel 261 provides easy access to Wembley, the Hammersmith Apollo theatre, and Queens Park Rangers’ football stadium. Explore the city effortlessly with Shepherds Bush Market Underground Station a short walk away.

Book now for a delightful stay at Hotel 261!

Important information:

Thank you for choosing Hotel261 for your stay. To ensure you have a pleasant experience, please review our hotel rules and management policies:

Hotel Rules and Management Policies

Reception Hours

• Our reception is open from 8 am to 11:30 pm.

ID Requirements

• Check-in requires a government-issued photo ID (Driver’s License, Residence Permit, National ID Card, or Passport). Digital or scanned IDs are not accepted. Failure to provide an ID will result in the inability to check-in.

Deposit Requirements

• £20 cash or an ID (EU ID card, Residence Permit, Driver’s License, or Passport) is required as a deposit for metal keys. This deposit cannot be paid by card.

Check-In and Check-Out

• Earliest check-in: 2 pm
• Latest check-in: 11:30 pm
• Check-out time: between 8 am to 11 am. Please see us at the reception if your check-out time is outside of these hours.
• Early check-in cannot be guaranteed. However, if you arrive after 12 am and your room is available, we will accommodate you. Planned arrivals between 8 am to 12 am require advanced booking and an early check-in fee.
• Ensure you arrive by 11:30 pm to avoid issues with check-in, as we are not able to accommodate check-ins after this time as the hotel is closed overnight.

Early Check-Out Deposit Return

• If checking out before 8 am, see us the night before to exchange your key for the deposit.

Luggage Storage and Vouchers

• You can leave your luggage at the hotel upon arrival or departure. Luggage storage during departure is only for the same day.
• Enjoy a “15% off all meals” voucher for Little Napoli, valid for lunch and dinner.

Breakfast

• Breakfast is served at Little Napoli from 8 am to 11:30 am, a 5-minute walk from the hotel.
• Please request a breakfast voucher at the reception in the morning.
• Early breakfast or takeaway options must be arranged in advance.
• Lunch or dinner options for the price of breakfast can be discussed with the chef.

Parking

• Limited parking spaces are available for £15 per day, valid from 2 pm on the day of check-in to 11 am on the day of check-out. Please contact the hotel directly to reserve parking in advance to ensure availability.
• Payment is made at reception upon arrival.

Bicycle Policy

• Bikes are not allowed inside the hotel or stored on the premises. You may chain them outside by the car park at your own risk.

Hot Water Availability

• Some rooms may require running water for 5-10 minutes before it becomes hot due to long piping systems.

Towel and Linen Policy

• Bed linen and towels are changed on the morning of every 5th day of your stay. Please leave the towel on the floor to indicate that it needs changing.

Room Electricity

• Please turn off lights and devices when leaving the room, as there is no automatic switch-off.

Smoking Policy

• We are a smoke-free hotel. You may smoke outside the hotel, away from the entrance. Smoking is not permitted in the doorway or on the stairs.

Thank you for your attention. Should you have any questions, please do not hesitate to contact us at the reception during the opening hours. We look forward to welcoming you and ensuring a comfortable stay.

Sincerely,
Hotel261 Management
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children ages 16 and older are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is needed) and costs GBP 15 per day.

Location

Guest Reviews

6.6
Based on 1892 reviews
Cleanliness: 4.23
Service: 7.71
Location: 8.75
Room Quality: 5.2
Amenities: 6.23
Value for Money: 8.19
Food and Beverage: 5.74
Overall Experience: 6.71
R
Ramadan • solo_traveller • gb
5
2026-07-21 • via Nuitee
S
Sarah • solo_traveller • gb
7
Pros:

Location for Shepherds Bush Hall

Cons:

Struggled to get the shower warm temperature

2026-07-20 • via Nuitee
D
Dan • solo_traveller • ca
7
服务员态度很好
Cons:

离市中心远，淋浴设备不合理

2026-07-17 • via Nuitee
O
Olivia • extended_group • gb
1
Don’t stay here
Pros:

Location was awful it’s in the ghetto and got harassed walking down the road

Cons:

There was more things in the room that were broke than working. We stayed during heatwave and wings of fan fell off as soon as we turned it on. Shower door and toilet seat also hanging off. Check in meant to be 2pm but none of the rooms were ready by 2:30 and there was 4 parties waiting

2026-07-17 • via Nuitee
M
Mark • solo_traveller • gb
7
Pros:

Location to Paddington Station and Edgware Rd8

Cons:

Room fan didn't work

2026-07-14 • via Nuitee
G
George • extended_group • gb
7
Good for a 1 night stay, but not for a long period.
Pros:

Good location, friendly staff.

Cons:

Hard mattresses, tight on space

2026-07-13 • via Nuitee
C
Charlie • extended_group • gb
1
Awful.
Pros:

Staff were friendly and the location is pretty good if you want to get to Wembley, but an Uber is about 45 mins and will cost £30-40 depending on time.

Cons:

Checked in and dropped bags quickly before leaving. Came back around 23:00 and no staff at the desk, came into the room and realised the lock on the door was broken and missing a screw so you could probably give it a push and the lock would break open.
The shower was broken and wouldn’t stay up and kept falling off and spraying water everywhere. The soap dispenser was empty and also broken so if you knocked it, it fell apart in the shower.
Three of us staying in a room clearly designed for two but another bed had been crammed in. We were top floor and the room was about 30 degrees inside with two barely working desk fans that just blew hot air around.
I went to get into bed, and the mattress collapsed, when inspected, the slats in the bed had been broken and then not been repaired so the mattress was just sat on the frame, meaning the bed was now at a massive angle and couldn’t be slept on so two had to cram in a single bed in the heat.
Terrible stay, and when we got up we checked out as soon as we could. The room was incredibly tired, the artwork in the hallway had literal mould growing inside the frame, the carpet was ripped in multiple places. Dreadful.

2026-07-11 • via Nuitee
R
Rick • extended_group • gb
7
Great hotel and staff, value for money.
Pros:

The hotel was picked for its ease of commuting to wembly stadium. It was a very plesant walk to the station.
The staff were helpful and friendly.
Concidering our stay was during a heatwave, we were thrilled to find a fan in the room

Cons:

The size of the room was a little restricting but in terms of value for money I cant complain.

2026-07-10 • via Nuitee
G
Gabor • solo_traveller • gb
10
2026-07-10 • via Nuitee
M
Mohammed • couple • gb
1
Would never stay here again
Pros:

The location to central

Cons:

No fan no ac no lift no shower gel no hand wash just a small bar of soap bed was uncomfertable springs were hurting back super hot!!

2026-07-09 • via Nuitee
H
Harrison • solo_traveller • au
10
2026-07-08 • via Nuitee
F
Fabian • couple • ch
5
2026-07-07 • via Nuitee
G
Ghebremedhen • solo_traveller • it
7
quedt multuole times to have a new room
Cons:

I was given a room in the basement, even though I had requested in advance to be assigned a specific room, as I am a regular customer. The basement room had mosquitoes, and I had to ask multiple times to be moved. Although they eventually gave me a different room, they could have accommodated my request much sooner.

2026-07-06 • via Nuitee
P
Poppy • extended_group • gb
9
2026-07-06 • via Nuitee
J
Julia • couple • de
5
Okay.
Pros:

Sauberkeit.

Cons:

Zimmer war unter der Treppe und somit sehr laut.

2026-07-06 • via Nuitee
N
Natalie • couple • gb
10
2026-07-05 • via Nuitee
L
Lee • solo_traveller • gb
8
2026-06-30 • via Nuitee
S
Simisola • solo_traveller • gb
7
Ok
Cons:

Cleaning needs to be better. Met the toilet in a poor state.

2026-06-26 • via Nuitee
S
Steven • couple • gb
8
Pleasant stay, ideal for weekend, especially if going to Bysh Hall or QPR.
Pros:

Easy parking, make sure you book in advance. Clean rooms.

Cons:

Water pressure was a bit iffy, struggled to get any meaningful water in shower, gave up after 5 minutes, air blockage in tap so that was a big hit and miss.

2026-06-25 • via Nuitee
K
Katelin • family_with_children • gb
1
Staff was nice but room was terrible would never stay again
Pros:

Its ok for the price staff were nice enough

Cons:

When we arrived around 3/3:30 the room was not ready so had to wait around with luggage which wasn't ideal but man in reception was nice and apologetic. However We were on the top floor when it was 30+ degrees so the room was so so hot staff gave us two fans made no difference to be honest. The electricity did not work in the room took hours and hours to charge up your phone. One socked was making sizzling ant popping sounds. The plugs on the wall by the bathroom blocked the sliding door so if you wanted to get in the bathroom all plugs needed to be out. Staff gave us a small extension after complaining. The room was on top floor with lots of stairs was difficult for my mother and brother to get up them as they both have disabilities and struggle with chronic leg pain. Also the shower was broken the head would not stay up so if you wanted a shower you had to hold the shower head the whole time. And
Lastly we aren't sure if there was bed bugs as my brother had bites all over him and i had a few too.

2026-06-23 • via Nuitee