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Facilities
Property facilities
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Parking
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Family rooms
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Luggage storage
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Fax/photocopying
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Non-smoking throughout
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Shuttle service (additional charge)
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Key access
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CCTV outside property
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Screens / Barriers between staff and guests for safety
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Television in common areas
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Accessible shuttle
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No accessible shuttle
Review Highlights
Categories
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Property Description
Spacious Rooms and Convenient Location
Hotel 261, nestled in a tranquil Shepherd's Bush area, boasts generously sized rooms and complimentary on-site parking. Just a stone's throw away from the vibrant Westfield shopping center and a variety of dining options, this family-run hotel ensures a comfortable stay.
Amenities for a Pleasant Stay
Each room at Hotel 261 features satellite TV, tea/coffee making facilities, and a fridge, with a shared microwave available for guests. Start your day right with a delicious full English breakfast served at a nearby restaurant.
Prime Location for Entertainment and Travel
Conveniently situated in West London, Hotel 261 provides easy access to Wembley, the Hammersmith Apollo theatre, and Queens Park Rangers’ football stadium. Explore the city effortlessly with Shepherds Bush Market Underground Station a short walk away.
Book now for a delightful stay at Hotel 261!
Thank you for choosing Hotel261 for your stay. To ensure you have a pleasant experience, please review our hotel rules and management policies:
Hotel Rules and Management Policies
Reception Hours
• Our reception is open from 8 am to 11:30 pm.
ID Requirements
• Check-in requires a government-issued photo ID (Driver’s License, Residence Permit, National ID Card, or Passport). Digital or scanned IDs are not accepted. Failure to provide an ID will result in the inability to check-in.
Deposit Requirements
• £20 cash or an ID (EU ID card, Residence Permit, Driver’s License, or Passport) is required as a deposit for metal keys. This deposit cannot be paid by card.
Check-In and Check-Out
• Earliest check-in: 2 pm
• Latest check-in: 11:30 pm
• Check-out time: between 8 am to 11 am. Please see us at the reception if your check-out time is outside of these hours.
• Early check-in cannot be guaranteed. However, if you arrive after 12 am and your room is available, we will accommodate you. Planned arrivals between 8 am to 12 am require advanced booking and an early check-in fee.
• Ensure you arrive by 11:30 pm to avoid issues with check-in, as we are not able to accommodate check-ins after this time as the hotel is closed overnight.
Early Check-Out Deposit Return
• If checking out before 8 am, see us the night before to exchange your key for the deposit.
Luggage Storage and Vouchers
• You can leave your luggage at the hotel upon arrival or departure. Luggage storage during departure is only for the same day.
• Enjoy a “15% off all meals” voucher for Little Napoli, valid for lunch and dinner.
Breakfast
• Breakfast is served at Little Napoli from 8 am to 11:30 am, a 5-minute walk from the hotel.
• Please request a breakfast voucher at the reception in the morning.
• Early breakfast or takeaway options must be arranged in advance.
• Lunch or dinner options for the price of breakfast can be discussed with the chef.
Parking
• Limited parking spaces are available for £15 per day, valid from 2 pm on the day of check-in to 11 am on the day of check-out. Please contact the hotel directly to reserve parking in advance to ensure availability.
• Payment is made at reception upon arrival.
Bicycle Policy
• Bikes are not allowed inside the hotel or stored on the premises. You may chain them outside by the car park at your own risk.
Hot Water Availability
• Some rooms may require running water for 5-10 minutes before it becomes hot due to long piping systems.
Towel and Linen Policy
• Bed linen and towels are changed on the morning of every 5th day of your stay. Please leave the towel on the floor to indicate that it needs changing.
Room Electricity
• Please turn off lights and devices when leaving the room, as there is no automatic switch-off.
Smoking Policy
• We are a smoke-free hotel. You may smoke outside the hotel, away from the entrance. Smoking is not permitted in the doorway or on the stairs.
Thank you for your attention. Should you have any questions, please do not hesitate to contact us at the reception during the opening hours. We look forward to welcoming you and ensuring a comfortable stay.
Sincerely,
Hotel261 Management
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Children and extra bed policy
Children ages 16 and older are allowed.
You haven't added any cots.
You haven't added any extra beds. -
Pets
Pets are not allowed.
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Parking
Private parking is possible on site (reservation is needed) and costs GBP 15 per day.
Location
Guest Reviews
Convenient and affordable.
On the Sunday we were due to check in 19.4.26 we called reception to inform we may be half hour late due to late flight. Expecting to arrive 11.30pm. The young man on reception was very rude and said they only do such a thing for regulars. Also said " so you expect me to wait in my own time. Why should I ". Interestingly sighn at reception says open to 11.30pm
We come to London every year, staying a minimum of 2 weeks each time. Thanks to this staff person we will be staying elsewhere from now on. You have lost potential business due to staff attitude.
The room was OK the room was a nice size ,
Windows were far to small no air in the room ,yes it was was sniffling l had to get a fan ,l w
as concerned about the fridge being far to warm. ,when l returned l unplugged the fridge as the fridge was hot to touch on the outside Plus there was a dog in somebody's garden that was yapping not in early evening late at night after 11pm
Só da atenção do concierge.
Das dependências, higiene e acessibilidade do Hotel.
O Hotel é um antigo edifício residencial sem acessibilidade e alguém que ajudasse a levar as malas pelas escadas, com carpetes imundos (sujos, mal cheirosos, insalubres). Quarto reservado no subsolo, com barulho das pessoas passando pela calçada, com carpete igualmente imundo, sem ventilador e/ou ar condicionado (estava fazendo entre 30º e 35ºC em Londres), com barulho do vizinho de cima, uma vez a precariedade do isolamento acústico; a higienização diária do quarto precária.
I had an overall very nice experience at this hotel ! The staff was charming and very polite. The location was great, close to bus stops, underground station and stores. The room was not bad for the price range, not the best nor the cleanest but still comfortable. Also nice big window !
My main concern with the room I had was the water pressure in the shower which was very bad. Also the hot water is very slow to come out but it is written in the hotel description and unless you're in a rush it shouldn't be that big of an issue. The room I had could use some more cleaning (dust, dirty mirror and windows, limescale in the kettle) but overall it was not that bad. I should also mention the noise because it kept me up at night, I had to close the window all the way to cancel the noise coming from the very busy street.
The room was dirty and disgusting. The toilet was not properly clean, the soap dispenser was filthy, and the furniture and bed area looked worn and poorly maintained. Overall, the place felt unhygienic and not looked after
The worst place I’ve stayed in—dirty, disgusting, and very disappointing
The room was very basic but comfortable
We booked breakfast included this was not the case as there's no kitchen in the hotel, it turned out that they give you a voucher for 10 pound and you have to walk 6/8 mins to a pizza restaurant to get your food. Unfortunately they also dont do breakfast and dont open until 11 so we had to eat there every evening and use the vouchers. The booking was very misleading and I found it an inconvenience every day having to arrange our day to suit the restaurant. My husband to walk to local tescos in the morning to buy breakfast items. I dodnt find this acceptable.
Good location, friendly staff and nice pub next door
Small bathroom
Friendly staff. Comfortable, clean and convenient.
Tea and Coffee provided.
Nothing really.
Location
The nicest thing I can say is that it was basic at best.
Friendly staff, good parking at front of property, competitive price
Everything was suitable for the price
Simple room no fiss
Weak water pressure
Convenient location, right by a bus stop and a short walk to the tube to access the local area and central London.
24 hour access.
Unfortunately my stay was ruined by another guest being incredibly loud between the hours of midnight at 6am, as well as smoking.
As a paying guest I thought this was unacceptable to have to endure.
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