Pets allowed

Facilities

Meeting rooms
Boat tours nearby
Fitness facilities
Express check-out
Arcade/game room
Electric car charging station
Free WiFi
Swimming pool
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Great location
Good amenities
Cons:
Noise from trains
Issues with cleanliness
High prices

Categories

Cleanliness
8.38
Clean and quiet room noted, but issues with AC and some rooms being close to train tracks affect perception.
Service
9.35
Staff described as friendly, helpful, and attentive throughout various reviews.
Location
8.89
Great location with easy access to transport and attractions, though proximity to train tracks noted.
Room Quality
8.34
Rooms generally comfortable and clean, but some issues like smaller size and noise from external lights.
Amenities
9.37
Excellent amenities including a gym and pool, with good feedback on the rooftop bar and room service.
Value for Money
8.33
Perceived value mixed due to high prices and some complaints about breakfast and sauna fees.
Food and Beverage
8.88
Breakfast choice was plentiful but kept cold, and room service was easy with positive mentions.
Overall Experience
8.85
Generally positive with several highlights but some underlying issues noted that affected comfort.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:07

Property Description

Discover the vibrant charm of Tivoli Hotel, perfectly situated in the heart of Copenhagen, where luxury meets comfort.

Recreational Facilities
Enjoy an array of amenities including an inviting indoor pool, a state-of-the-art fitness center, and bicycles available for rental, ensuring that adventure is always at your doorstep.

Culinary Delights
Savor exquisite dining at Tivoli Brasserie among four on-site restaurants or unwind with room service, ideal for an intimate evening. Our coffee shop offers delightful snacks and refreshing beverages at three bars/lounges.

Event & Meeting Spaces
Planning a conference or special occasion? Take advantage of our expansive 53,820 square feet of flexible meeting space, complemented by a 24-hour business center to cater to all your professional needs.

Don't miss the opportunity to experience utmost comfort and convenience—book your stay at Tivoli Hotel today!

Important information:

  • Pool access available from 7:00 AM to 10:00 PM.
  • Only registered guests are allowed in the guestrooms.
  • This property allows pets in specific rooms only (surcharges apply and can be found in the Fees section). Guests can request one of these rooms by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CPH

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pets cannot be left unattended

  • Guest type

    Essential workers only - NO

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

8.8
Based on 368 reviews
Cleanliness: 8.38
Service: 9.35
Location: 8.89
Room Quality: 8.34
Amenities: 9.37
Value for Money: 8.33
Food and Beverage: 8.88
Overall Experience: 8.85
D
Daniela solo_traveller ch
9
Parkgarage im Gebäude. Tolles Frühstück. Fahrräder zum mieten und tolle Restaurants, die sehr zu empfehlen sind, im Haus
Pros:

Die Lage war für uns super, da der grosse Park ganz in der Nähe war und mit dem Auto war man innerhalb ein paar Minuten mitten in der Stadt.

Cons:

Sehr grosses Hotel

2026-07-25 via Nuitee
C
Christian couple se
10
2026-07-25 via Nuitee
E
Erika extended_group hu
8
2026-07-25 via Nuitee
A
Arvid family_with_children se
10
2026-07-25 via Nuitee
J
Jerome family_with_children fr
8
2026-07-25 via Nuitee
M
Marian solo_traveller dk
10
2026-07-25 via Nuitee
I
Iwona couple pl
10
Polecam
Pros:

Obsługa hotelu bardzo miła, wygodny pokój, czysta pościel

Cons:

Wykładzina w pokoju lekko przybrudzona i windy wymagają częstszego mycia

2026-07-25 via Nuitee
D
Dennis solo_traveller se
10
2026-07-25 via Nuitee
B
Birgitta solo_traveller se
3
Väldigt besviken, då vår tidigare vistelse hos er var väldigt bra.
Pros:

Rummet bra och trevligt

Cons:

Handlotion och condition behållare tomma vid ankomst. . Ingen påfyllning av dessa eller ny handduk o toalettpapper påfyllda under de tre dygn jag bodde där.
Fel information ang frukost vid incheck, alla blev visade till frukost på plan 2. Eftersom vi var ett större sällskap med och utan barn hänvisades vi ganska surt till frukost ( children breakfast ) istället. Där var det väldigt stökigt. Bord dukades inte av och man fick själv fixa till borden. Helt fel att man inte själv fick välja var man ville ha din frukost. Har tidigare bott hos er och då fungerade det alldeles utmärkt.

2026-07-25 via Nuitee
T
Tanja family_with_children de
9
2026-07-25 via Nuitee
K
Kim Naja family_with_children dk
10
2026-07-25 via Nuitee
L
Louis family_with_children be
7
Pros:

Goede locatie. Veel faciliteiten voor kinderen

Cons:

Je moet elke dag opnieuw vragen voor droge handdoeken. (Je kan ze niet drogen op de kamer)

2026-07-25 via Nuitee
M
Magdalena family_with_children pl
6
Pros:

Basen, animacje dla dzieci, wygodny duży pokój

Cons:

Mały wybór na śniadanie - codziennie omlet i pankejki. Podróżując z dziećmi zostaliśmy zmuszeni do jedzenia śniadania w breakfast clubie (sale konferencyjne ze stolikami) - było to dla nas zaskoczeniem biorąc pod uwagę że dzień wcześniej jedliśmy normalnie w restauracji. Zostaliśmy rozdzieleni z resztą grupy która jadła w restauracji. Hotel składa się z 2 budynków co jest uciążliwe - podróżując w większej grupie lepiej dać komentarz do rezerwacji żeby nie zostać porozrzucanym po obiekcie. Słaba obsługa - o sprzątanie trzeba prosić. Mimo zgłoszenia chęci posprzątania pokoju niestety się to nie wydarzyło. Brak szlafroków w każdym pokoju.

2026-07-25 via Nuitee
J
julie family_with_children gb
9
Pros:

I have already stayed at this hotel, so booked for the 2nd time knowing the location, and hotel were ideal. We got a room upgrade which was great

Cons:

not applicable

2026-07-25 via Nuitee
J
Jette couple dk
8
Dejlig tæt på centrum,men vi var ikke meget på hotellet,da der var meget vi skulle se.
Pros:

Rigtig fin morgenmad,flink personale.

2026-07-25 via Nuitee
D
Duncan solo_traveller au
7
Enjoyable city centre stay
Pros:

Good bike hire, nice breakfast with dedicated gluten-free station, good sized gym.

Cons:

The hotel was a bit soulless, rooms were small and relatively expensive for what they were.

2026-07-25 via Nuitee
D
David solo_traveller be
7
2026-07-25 via Nuitee
S
Stine family_with_children no
2
Dårlig service, fikk ikke rom sammen med reisende enda vi bestilte 2 mnd i forveien
Pros:

Lekerommet

Cons:

Fikk ikke bytta rom

2026-07-25 via Nuitee
F
fani solo_traveller br
10
Tudo bom
2026-07-25 via Nuitee
A
Alka family_with_children ae
6
Quick one day short stay
Pros:

I liked that it’s neat and feels like a fiary tale

Cons:

Distance from TiVoli in real and the room was too small though it’s the biggest they said arghh

2026-07-24 via Nuitee