Hilton Garden Inn Krakow

Hotels
•
Hilton Garden Inn
9 (3100 reviews)
Marii Konopnickiej 33 , Kraków , PL

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and comfortable rooms
Cons:
Limited breakfast options
Inconsistent service among staff

Categories

Cleanliness
8.96
The hotel room was very clean.
Service
9.43
Customer service was excellent, though there were mixed experiences with different staff shifts.
Location
9.47
Good location, easy access to explore the city.
Room Quality
9.42
Rooms were described as clean, spacious, and comfortable.
Amenities
8.95
Charging platforms in rooms and water options were appreciated.
Value for Money
8.91
The pricing was considered acceptable for the quality offered.
Food and Beverage
7.46
Breakfast options were limited and there is room for improvement.
Overall Experience
9.43
Overall a very pleasant experience with few downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-12 03:49

Property Description

Luxurious Accommodation with Stunning Views

Convenient Amenities for a Comfortable Stay

Ideal Location for Exploring Kraków

Experience 4-star luxury at Hilton Garden Inn Krakow, with rooms overlooking the historic Wawel Castle. Enjoy free Wi-Fi, access to the 24-hour fitness center, and the convenience of a refrigerator in your room. Explore the city effortlessly with the hotel's proximity to the Main Market Square and Kazimierz Jewish District. Let our staff assist you in booking popular excursions, and dine at our on-site restaurant offering European delicacies. Whether it's business or leisure, Hilton Garden Inn Krakow is the perfect choice for your stay in this vibrant city. Contact us now to secure your booking and elevate your Kraków experience.

Important information:

Please note that starting 1 April Auschwitz & Birkenau museum will change booking rules. One of the most important changes in the introduction of personal Entry Cards, that is why we advise to book the tour at least 2-3 weeks before arrival as buying tickets at the reception on arrival day will not be possible. The Auschwitz Museum requires guest list much earlier, that is why prebooking is necessary.

Please note that all guests, including children under 18, need to provide a valid ID at check-in to prove their relativity.

Please note that the hotel will be undergoing exterior renovations from 16.06-15.09.2025. Thank you for your patience and understanding.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
When staying at the property with children, note that the property is legally obliged to apply standards for the protection of minors to determine the identity of the minors and their relationship with the adult they’re staying with.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KRK

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 3100 reviews
Cleanliness: 8.96
Service: 9.43
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 7.46
Overall Experience: 9.43
P
Peter • solo_traveller • sk
9
2026-11-07 • via Nuitee
B
Ben • solo_traveller • gb
9
Lovely hotel within easy walking distance of the city.
Pros:

Very comfortable and clean room. Good parking and an easy walk to the middle of the city.

Cons:

Not the easiest to get to by car.

2026-11-06 • via Nuitee
C
Christoph • couple • at
9
2026-11-05 • via Nuitee
A
Ahmad • solo_traveller • qa
10
2026-11-05 • via Nuitee
G
Georgios • solo_traveller • pl
10
Excellent !!!
Pros:

We had an excellent stay at The Hilton Garden Inn and would 100% recommend it. The staff were fantastic throughout—warm, attentive and genuinely helpful.
The breakfast was delicious

Cons:

Nothing

2026-11-04 • via Nuitee
C
Catalina • couple • es
9
2026-11-04 • via Nuitee
C
Checa • extended_group • es
10
Pros:

El desayuno y la cama

Cons:

Todo fue perfecto

2026-11-04 • via Nuitee
F
fernando • couple • it
9
Cons:

Nulla

2026-11-03 • via Nuitee
A
amgad • couple • il
10
2026-11-03 • via Nuitee
C
Carolina • couple • ie
9
Pros:

The breakfast was very good. The room was very clean. The shower and bed were very comfortable. The small convenience shop located in the first floor was very supportive.

2026-11-03 • via Nuitee
R
Rachael • extended_group • mt
10
2026-11-03 • via Nuitee
G
Gábor • family_with_children • hu
9
2026-11-03 • via Nuitee
S
Shane • couple • ie
10
Pros:

Friendly staff, very clean and warm rooms.

2026-11-02 • via Nuitee
E
eva maria • extended_group • es
10
Pros:

La ubicación y las instalaciones comunes

2026-11-02 • via Nuitee
K
Kiss • family_with_children • hu
10
2026-11-02 • via Nuitee
M
Miroslaw • couple • pl
10
Wyjątkowy
Pros:

Lokalizacja i profesjonalne podejście do klienta,pralnia dla gości hotelowych. Cisza,spokój.

2026-11-02 • via Nuitee
I
Ivan • couple • ua
8
2026-11-01 • via Nuitee
I
Ihor • couple • ua
10
2026-11-01 • via Nuitee
A
Anastasia • couple • gr
10
2026-10-31 • via Nuitee
M
Marta • family_with_children • pl
9
2026-10-30 • via Nuitee