Hilton The Hague

Hotels
•
Hilton Hotels & Resorts
9 (2269 reviews)
Zeestraat 35 , The Hague , nl

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Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great location
Nice breakfast
Cons:
Cleanliness issues
Service inconsistencies

Categories

Cleanliness
8.14
There were cleanliness issues mentioned, specifically in relation to bathrooms and general maintenance.
Service
9.61
Generally positive reviews about staff, though there were complaints about one rude staff member.
Location
9.65
Multiple reviews highlighted the great location near the center and shops.
Room Quality
8.6
Rooms were described as spacious and nice, but there were mentions of issues like outdated appliances.
Amenities
9.13
The hotel offered good amenities, but some guests noted issues with incomplete buffets during breakfast.
Value for Money
9.09
Guests felt the pricing was reasonable, but parking prices were seen as excessive.
Food and Beverage
8.64
The breakfast received praise, but several guests were disappointed by the availability of dinner.
Overall Experience
9.11
Overall satisfaction was high, but with significant room for improvement in service and cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 18:40

Property Description

Luxurious Accommodations
Indulge in spacious rooms and suites at Hilton The Hague, complete with a desk, flat-screen TV, and elegant bathroom amenities for a comfortable stay.

Exclusive Executive Lounge
Upgrade to rooms with access to the executive lounge, offering private check-in/out, in-room WiFi, and a terrace for a touch of luxury during your stay.

Culinary Delights at BlueBlood
Savor a culinary journey at BlueBlood, where exquisite dishes and drinks await, providing a perfect setting to create unforgettable memories.

Experience the epitome of luxury and convenience at Hilton The Hague. Book now for a memorable stay!

Important information:

Please note that a max. of 2 pets (34 kg) are allowed in the hotel and that charges are applicable. Please note that pets are not allowed in areas where food is served.
When traveling with a pet, a fee of EUR 45 is required.

Please note that the room set-up and view may differ from the photos.

Please note that children up to the age of 14 years can stay free of charge in an available cot or extra bed at their parents room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 0 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Public parking is possible at a location nearby (reservation is not needed) and costs EUR 34 per day.

Location

Guest Reviews

9
Based on 2269 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.65
Room Quality: 8.6
Amenities: 9.13
Value for Money: 9.09
Food and Beverage: 8.64
Overall Experience: 9.11
R
Ronald • family_with_children • nl
9
2026-05-23 • via Nuitee
M
Monika • couple • sk
10
2026-05-22 • via Nuitee
J
Juliane • family_with_children • ch
9
Wunderbar – sehr gerne wieder!
Pros:

– Super freundliches Personal, schöne, sichere Lage
– sehr leckeres und reichhaltiges Frühstück
– wunderschönes Badezimmer
– bequemes Bett
– alles in allem sehr zu empfehlen

Cons:

Das Badezimmer war recht kalt und es gab keine (sichtbare) Heizung.
Da die Aussentemperatur auch relativ kühl war hat es ein bisschen gestört, aber nicht schlimm.
Dass das Hotel keine Kinderfahrräder zum Ausleihen hat.

2026-05-22 • via Nuitee
G
Gavin • couple • nl
8
2026-05-19 • via Nuitee
A
AA • couple • nl
7
Prima. Geen 5 sterren
Pros:

De entree locatie en parkeren.
Badkamer ook prachtig

Cons:

Bed was heel hard. En veel alleen Engels sprekende personeel...vind ik als Nederlander een gebrek.
Geen informatie op de kamer over ontbijttijden
Bar hoog 'klasse' publiek waardoor ik volgende keer liever naar vd valk ga.

2026-05-19 • via Nuitee
I
Iwona • solo_traveller • nl
9
2026-05-19 • via Nuitee
B
Bey • family_with_children • tr
2
Cons:

The first guy in the reception told us the wrong time for breakfast end time. And in that morning we went to breakfast and everything was finished, when we reported the situation to the supervisor, he was not helpful at all. Other than that, the first guy at the reception allegedly forgot to take deposit from us which caused us to have our rooms uncleaned the next day, with a letter calling me to the reception for the unpaid deposit :))) disgrace...

2026-05-18 • via Nuitee
F
Franziska • solo_traveller • de
9
Gern wieder, trotz Manko beim Fruhstück.
Pros:

Alles! Tolles Hotel mit tollen Zimmer. Sehr bequemes Bett. Geräumig und tolle Lage (fußläufig ins Zentrum und die Tram direkt da)!

Cons:

Frühstück… am ersten Tag war alles leer am Buffet. Wurde auch nur schleppend nachgelegt. Personal sehr fleißig, kam aber nicht hinterher. Nicht mal Tassen für Kaffee gab es. Wurde an Folgetagen dann besser…

2026-05-17 • via Nuitee
A
Alex • couple • lu
8
très bon hôtel
Pros:

petit déjeuner très bon, personnel très aimable et attentif (mention spéciale à Emma et Johnny), géographiquement très bien situé.

Cons:

le lit est très dur, pas vraiment confortable

2026-05-17 • via Nuitee
M
Marie • couple • fr
8
Emplacement idéal
Pros:

Emplacement idéal
Petit déjeuner buffet complet
Chambre spacieuse bien que déco datée.
Parking public en accès direct depuis l’hôtel.

2026-05-17 • via Nuitee
K
Kate • solo_traveller • nl
6
In my opinion the stay was less than average. However the staff are helpful and patient.
Pros:

The staf was pleasant, breakfast was nicely arranged.

Cons:

When house keeping comes to the door perhaps knocking before walking in during the guestcstay. Thankfully I was not indispised the multiple times this occured.
The room had a smell that is quite unpleasent (moldy/musty)That was due to the fact that the overflows from the sinks are not cleaned appropriatly. Cleaned the problematiek issue myself and the smell issue was taken care of.
The shower head in the bathtub was not working.
And a friendly reminder to cleaning staff to please clean the bottoms of the soap dispensers as they also grow mold on the slimy residue.

2026-05-17 • via Nuitee
S
Seda • extended_group • tr
8
Average
Pros:

Easy going

Cons:

Breakfast was not good

2026-05-17 • via Nuitee
M
Melissa • couple • nl
7
Pros:

Locatie, netheid. Ontbijt, vriendelijk personeel

Cons:

Helaas harde matrassen. We hadden om een topper gevraagd, maar konden niet echt verschil merken. En ook niet goed zien of ze deze er nu op hadden gelegd.

2026-05-17 • via Nuitee
W
Wim • couple • nl
9
2026-05-16 • via Nuitee
G
Gino Bettaglio • family_with_children • sv
10
2026-05-16 • via Nuitee
A
ADK • solo_traveller • us
7
Traveled for business, Hilton Hague disappointed me!
Pros:

I was very disappointed that there were no amenities at all. I had missed my flight that day and arrived late with a different flight, and to my surprise, there was no toothbrush or paste or any cleaning-related amenities in the room. When I complained the next day to the staff, they said that we had to go to the reception desk and request them.

Cons:

No amenities in the room—unacceptable. Had higher expectations from Hilton

2026-05-15 • via Nuitee
J
Jemal • solo_traveller • nl
4
Middelmatige ervaring, niet de moeite waard.
Pros:

Het Hilton in Den Haag heeft een uitstekende locatie, er is ook geïnvesteerd in een mooie lobby en restaurant. De kamers zijn aan vernieuwing toe.

Cons:

De locatie is goed. Helaas was de mini bar niet gevuld en was roomservice rond 22:00 niet beschikbaar. Wat bijzonder is want het restaurant is meestal tot 23.00 geopend.

Voor de rest was de kamer erg ouderwets, het hout in de kamer (zoals het bureau) was toe aan vernieuwing. Het leek ook alsof er al een hele tijd niet meer afgestoft was. Kortom bij een goed 4 sterren hotel krijg je meer waar voor je geld. Aan niets kon ik merken dat ik in in een vijf sterren hotel zat. Bij het uitchecken is het ook willekeur of ze wel of niet vragen hoe je verblijf was, aan mij was die eer niet gegund. Kortom er zijn veel betere hotels in Den Haag.

2026-05-15 • via Nuitee
T
Thierry • couple • be
8
Un beau séjour en amoureux
Pros:

La propreté, l’amabilité du personnel (très souriant - le travail semble facile alors qu’ils sont tous hyperactifs!), le petit-déjeuner buffet varié et de qualité, le restaurant (cuisine fusion japonaise & péruvienne - une belle découverte et un délice pour les papilles tant pour le sucré, le salé ou les cocktails).

Cons:

Manque des petits détails que l’on retrouve souvent dans un hôtel 5*, comme par exemple, un petit kit de couture, un petit kit beauté (disques démaquillants, cotons-tiges), au moins de l’eau plate - ici, frigo vide, lumière blanche pour se maquiller, miroir grossissant plus extensible - ici, presque collé au miroir principal), pâte à tartiner,…
Néanmoins, rien qui empêchait de vivre un beau moment.

2026-05-15 • via Nuitee
J
Joop • solo_traveller • nl
7
2026-05-14 • via Nuitee
J
Jerome • couple • fr
8
Très bien, je recommande, c'est plein centre
Pros:

Propreté de la chambre, disponibilité de l'équipe

Cons:

L'emplacement de la baignoire occupe une place folle alors que la douche est toute petite

2026-05-14 • via Nuitee