Wyndham Santiago Pettra

Hotels
Wyndham Hotels & Resorts
8.6 (2900 reviews)
Comandante Malbec 12851 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Room service limitations
Food variety lacks

Categories

Cleanliness
8.18
Mixed feedback regarding cleanliness, with some mentions of issues in rooms.
Service
8.95
Generally positive service experiences, with some feedback on specific areas needing improvement.
Location
9.19
Compliments on the excellent location and convenience.
Room Quality
8.64
Positive mentions about room size and comfort.
Amenities
8.47
Good amenities, although some need improvement.
Value for Money
8.43
Seen as good value, with some room for improvement on offerings.
Food and Beverage
8.18
Food quality had mixed reviews, especially in breakfast offerings.
Overall Experience
8.75
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 01:00

Property Description

Luxurious Accommodation with Modern Amenities
Experience 5-star luxury at Wyndham Santiago Pettra with rooms featuring LCD cable TV, minibar, and ironing facilities. Enjoy a cup of tea or coffee prepared in your room for added comfort.

Relaxing Spa and Wellness Facilities
Indulge in massages and body treatments at the spa, unwind in the sauna, or stay active at the gym. With express laundry and concierge services, your stay will be stress-free and rejuvenating.

Gourmet Dining and Chilean Wines
Savor gourmet Mediterranean cuisine at Malakita Restaurant in an elegant setting. Don't miss the opportunity to taste Chilean wines and pisco sour at the hotel bar.

Book now for an unforgettable stay at Wyndham Santiago Pettra, the perfect retreat at the foot of the Andes.

Important information:

All international and local guests will be applied the 19% tax of NO-SHOW charges.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2900 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.75
R
Ricardo couple cl
9
Recomendable
Pros:

Excelente ubicación en el área, cerca de lo que necesitaba. Atención del personal buenísima

Cons:

Nada en lo particular.

2026-06-19 via Nuitee
R
Rodriguez family_with_children cl
9
un lindo espacio para relajarte
Pros:

habitación muy linda y espaciosa, con un buen tv, se agradece el café y agua caliente como cortesía en el invierno, además de las aguas sin gas. El baño con todo lo necesario. La piscina techada es una gran opción para disfrutar con los niños y el servicio de limpieza facial fue un regalo para mi

Cons:

Poca variedad en el desayuno, sobre todo de jamones o quesos. Encontré que faltaba variedad de jugos.

2026-06-18 via Nuitee
M
Maria Teresa solo_traveller cl
8
2026-06-16 via Nuitee
M
Maria jesus couple cl
8
Buena
Pros:

A unos pasos del mall.

Cons:

Las almohadas súper duras.

2026-06-15 via Nuitee
L
Lemos Couto couple br
8
É um bom hotel, mas tem muito espaço melhoria. Um dos pontos negativo é a falta de apoio na recepção para retirar as mal
Pros:

As camas e a decoração

Cons:

Sinal de internet é péssimo e a TV nunca consegue os canais locai so apps

2026-06-15 via Nuitee
J
jorge couple cl
8
Pesimo desayuno
Pros:

Instalaciones

Cons:

Desayuno!! Pésimo

2026-06-14 via Nuitee
M
MH solo_traveller uy
9
2026-06-12 via Nuitee
F
Felix couple cl
10
2026-06-11 via Nuitee
N
Nicolas solo_traveller ec
7
Pros:

Cercanía a C.C. y restaurantes.

Cons:

Muy mala calidad del internet.

2026-06-11 via Nuitee
M
maria jose family_with_children cl
4
No fue como otras veces...
Cons:

Encontré deficiente el desayno,
La Bollería añeja.
La grifería del lavamanos del baño estaba completamente rota..

El baño no tenia amenities ...
Además la Tarifa subió mucho, pero la calidad bajó...

2026-06-10 via Nuitee
F
Francisco solo_traveller cl
5
Pros:

Ubicación

Cons:

Habitación sin aire acondicionado, baño malo, lavamanos tapado. Colchon de mala calidad.

2026-06-08 via Nuitee
G
Gisela family_with_children cl
8
Excelente ubicación y Spa
Pros:

Limpieza, tamaño de la habitación, spa.

Cons:

No había forma de controlar la temperatura de la habitación, muy calurosa.
Carta del Restorant poco diversa.

2026-06-08 via Nuitee
V
VALDIVIA solo_traveller cl
6
2026-06-08 via Nuitee
P
Pilar couple cl
10
2026-06-07 via Nuitee
P
Patricia solo_traveller cl
10
Pros:

La ubicación, el tamaño y la atención

2026-06-07 via Nuitee
R
Ricardo solo_traveller cl
10
Pros:

Todo

Cons:

El piso de plástico de la habitación

2026-06-06 via Nuitee
I
Ivan solo_traveller us
10
2026-06-06 via Nuitee
V
Victor Manuel couple cl
8
Pros:

Si pero el desayuno es deficiente.

2026-06-05 via Nuitee
1
1968cabe solo_traveller cl
10
2026-06-05 via Nuitee
F
Fepriov solo_traveller cl
10
2026-06-04 via Nuitee