Wyndham Santiago Pettra

Hotels
Wyndham Hotels & Resorts
8.6 (3026 reviews)
Comandante Malbec 12851 , Santiago , cl

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Room service limitations
Food variety lacks

Categories

Cleanliness
8.18
Mixed feedback regarding cleanliness, with some mentions of issues in rooms.
Service
8.95
Generally positive service experiences, with some feedback on specific areas needing improvement.
Location
9.19
Compliments on the excellent location and convenience.
Room Quality
8.64
Positive mentions about room size and comfort.
Amenities
8.47
Good amenities, although some need improvement.
Value for Money
8.43
Seen as good value, with some room for improvement on offerings.
Food and Beverage
8.18
Food quality had mixed reviews, especially in breakfast offerings.
Overall Experience
8.75
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 01:00

Property Description

Luxurious Accommodation with Modern Amenities
Experience 5-star luxury at Wyndham Santiago Pettra with rooms featuring LCD cable TV, minibar, and ironing facilities. Enjoy a cup of tea or coffee prepared in your room for added comfort.

Relaxing Spa and Wellness Facilities
Indulge in massages and body treatments at the spa, unwind in the sauna, or stay active at the gym. With express laundry and concierge services, your stay will be stress-free and rejuvenating.

Gourmet Dining and Chilean Wines
Savor gourmet Mediterranean cuisine at Malakita Restaurant in an elegant setting. Don't miss the opportunity to taste Chilean wines and pisco sour at the hotel bar.

Book now for an unforgettable stay at Wyndham Santiago Pettra, the perfect retreat at the foot of the Andes.

Important information:

All international and local guests will be applied the 19% tax of NO-SHOW charges.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 3026 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.75
T
Tania family_with_children cr
10
Pros:

Me encantó, muy silencioso.
Moderno, amplio.
Puedes salir al supermercado caminando (Menos de 5min hay un centro comercial )
Estacionamiento muy bonito
Piscina caliente en invierno (debes llevar gorro de piscina o adquirirlo en el lugar)

2026-08-22 via Nuitee
M
Marcelo solo_traveller br
9
Pros:

Localização facilita para quem vai subir a montanha

Cons:

Seriço de malas ao quarto, não teve.

2026-08-22 via Nuitee
M
Marcelo solo_traveller br
9
2026-08-22 via Nuitee
G
Gonzalo family_with_children cl
9
Bueno
Pros:

Las instalaciones

Cons:

Reposición de café, toallas

2026-08-21 via Nuitee
M
Maria Lucia solo_traveller uy
9
Recomendable
Pros:

La atencion del personal estuvo excelente. Instalaciones muy limpias y cuidadas. Buen desayuno y restaurante.

Cons:

Las camas son un poco blandas, pero de todas formas comodas.

2026-08-20 via Nuitee
C
Celso family_with_children br
10
Maravilhosa
Pros:

Os cobertores e a limpeza

Cons:

Não teve nada que eu não gostasse

2026-08-19 via Nuitee
B
bascuñan carvajal couple cl
8
2026-08-19 via Nuitee
S
Santana family_with_children co
9
2026-08-19 via Nuitee
P
Perola couple br
10
2026-08-19 via Nuitee
M
María Fernanda solo_traveller cl
9
Pros:

La calidad de atención y la amplitud de la habitación

Cons:

Me gustó todo

2026-08-18 via Nuitee
M
Miguel solo_traveller br
9
2026-08-18 via Nuitee
J
Jose extended_group es
9
Pros:

Las habitaciones

Cons:

Climatización de piscina anterior

2026-08-18 via Nuitee
J
Jorge solo_traveller cl
10
2026-08-18 via Nuitee
J
Javier family_with_children cl
9
Excelente opción para una escapada de fin de semana
Pros:

Muy buena ubicación, con estacionamiento incluido y buenas instalaciones.

2026-08-18 via Nuitee
T
TAMARA solo_traveller cl
6
Pros:

La habitación muy buena, la cama sobre todo y la ducha.

Cons:

La verdad es que el restaurante no tenía mucha variedad, la piscina no estaba sufientemente fría, el agua del jacuzzi casi llega a la habitación, había mucha descoordinación entre la gente del hotel y la del spa, jabón solo líquido, solo había 3 botellas de agua para 2 personas lo mismo el cepillo de dientes

2026-08-17 via Nuitee
M
MH solo_traveller uy
10
2026-08-17 via Nuitee
D
Daniela family_with_children cl
10
2026-08-16 via Nuitee
L
LTCjohngz1193 Solo travel Post Falls, Idaho
10
Ski 4 days and relax!
Pros:

Awesome Hotel! Excellent Staff! Perfect location for shoppi g and access to Ski Resorts. Breakfast was the finest. Hotel parking very good.

2026-08-15 via Tripadvisor
J
Jurgen Peter family_with_children br
9
2026-08-15 via Nuitee
A
Andrea couple py
10
Bien
Cons:

Para mi gusto falta un poco de mantenimiento especialmente los baños que al bañarse el agua sale por todo el baño

2026-08-14 via Nuitee