Wyndham Santiago Pettra

Hotels
Wyndham Hotels & Resorts
8.6 (2871 reviews)
Comandante Malbec 12851 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Room service limitations
Food variety lacks

Categories

Cleanliness
8.18
Mixed feedback regarding cleanliness, with some mentions of issues in rooms.
Service
8.95
Generally positive service experiences, with some feedback on specific areas needing improvement.
Location
9.19
Compliments on the excellent location and convenience.
Room Quality
8.64
Positive mentions about room size and comfort.
Amenities
8.47
Good amenities, although some need improvement.
Value for Money
8.43
Seen as good value, with some room for improvement on offerings.
Food and Beverage
8.18
Food quality had mixed reviews, especially in breakfast offerings.
Overall Experience
8.75
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 01:00

Property Description

Luxurious Accommodation with Modern Amenities
Experience 5-star luxury at Wyndham Santiago Pettra with rooms featuring LCD cable TV, minibar, and ironing facilities. Enjoy a cup of tea or coffee prepared in your room for added comfort.

Relaxing Spa and Wellness Facilities
Indulge in massages and body treatments at the spa, unwind in the sauna, or stay active at the gym. With express laundry and concierge services, your stay will be stress-free and rejuvenating.

Gourmet Dining and Chilean Wines
Savor gourmet Mediterranean cuisine at Malakita Restaurant in an elegant setting. Don't miss the opportunity to taste Chilean wines and pisco sour at the hotel bar.

Book now for an unforgettable stay at Wyndham Santiago Pettra, the perfect retreat at the foot of the Andes.

Important information:

All international and local guests will be applied the 19% tax of NO-SHOW charges.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
Sauna is closed from 2026-05-31 until 2026-04-24

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2871 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.75
C
Christian couple cl
7
2026-05-30 via Nuitee
B
Billy solo_traveller it
8
Pros:

Breakfast

Cons:

Value for money

2026-05-30 via Nuitee
D
Diego couple cl
8
2026-05-29 via Nuitee
A
Andres solo_traveller cl
10
2026-05-28 via Nuitee
C
Chila solo_traveller cl
9
Pros:

buena atencion

2026-05-27 via Nuitee
P
Patricia family_with_children cl
7
Requiere mantencion en ciertas areas
Cons:

La piscina necesita limpieza, muy fria y el olor de la habitacion.

2026-05-27 via Nuitee
A
Alvaro family_with_children cl
6
Aire acondicionado en mal estado, ruidoso, no permite dormir. Desayuno muy desmejorado
Pros:

ubicacion, seguridad, atención del personal, el desayuno muy desmejorado respecto a estadías previas.

Cons:

aire acondicionado rechina y cruje, no permite dormir

2026-05-27 via Nuitee
M
Macka Navea family_with_children cl
10
Great family getaway place for a weekend in the city
Pros:

The breakfast was incredible, great location and staff

2026-05-26 via Nuitee
R
Raimundo solo_traveller cl
9
2026-05-25 via Nuitee
M
Moises couple cl
10
Confort y disfrute
Pros:

El hotel es lo maximo,, una belleza, la atencion un 7, el bar restaurante exquisito.

Cons:

Deberia haber una musica instrumental en el restaurante

2026-05-25 via Nuitee
D
Dinka solo_traveller cl
9
Pros:

Las instalaciones

2026-05-24 via Nuitee
L
Lamberti couple br
10
2026-05-24 via Nuitee
D
Dinka solo_traveller cl
9
Pros:

Muy buenas instalaciones

2026-05-24 via Nuitee
A
ana lia solo_traveller cl
10
Pros:

La habitación

Cons:

Falta de opciones para room service.

2026-05-23 via Nuitee
G
Gabriele family_with_children cl
10
Pros:

El hotel es bastante cómodo, el personal muy amable y receptivo, el desayuno bastante variado y con opciones que agradan a grandes y a pequeños. Espacios muy bonitos.

2026-05-22 via Nuitee
D
Diana Carolina couple cl
10
Espectacular
Pros:

Súper bien

Cons:

Todo me gusta

2026-05-22 via Nuitee
M
Matías solo_traveller cl
8
2026-05-22 via Nuitee
R
roberto solo_traveller cl
10
2026-05-22 via Nuitee
M
MANUEL couple cl
5
Cons:

Cancelaron nuestra reserva

2026-05-21 via Nuitee
S
Sandra family_with_children cl
8
Bueno pero podría ser mejor
Pros:

La ubicación e instalaciones

Cons:

Uno de los scensores pasaba malo y también tuvimos problemas con la reposición de temas higiénicos.

2026-05-20 via Nuitee