Wyndham Santiago Pettra

Hotels
Wyndham Hotels & Resorts
8.6 (2949 reviews)
Comandante Malbec 12851 , Santiago , cl

Free
Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Convenient location
Friendly staff
Comfortable rooms
Good amenities
Cons:
Cleanliness issues
Room service limitations
Food variety lacks

Categories

Cleanliness
8.18
Mixed feedback regarding cleanliness, with some mentions of issues in rooms.
Service
8.95
Generally positive service experiences, with some feedback on specific areas needing improvement.
Location
9.19
Compliments on the excellent location and convenience.
Room Quality
8.64
Positive mentions about room size and comfort.
Amenities
8.47
Good amenities, although some need improvement.
Value for Money
8.43
Seen as good value, with some room for improvement on offerings.
Food and Beverage
8.18
Food quality had mixed reviews, especially in breakfast offerings.
Overall Experience
8.75
Overall a good experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-23 01:00

Property Description

Luxurious Accommodation with Modern Amenities
Experience 5-star luxury at Wyndham Santiago Pettra with rooms featuring LCD cable TV, minibar, and ironing facilities. Enjoy a cup of tea or coffee prepared in your room for added comfort.

Relaxing Spa and Wellness Facilities
Indulge in massages and body treatments at the spa, unwind in the sauna, or stay active at the gym. With express laundry and concierge services, your stay will be stress-free and rejuvenating.

Gourmet Dining and Chilean Wines
Savor gourmet Mediterranean cuisine at Malakita Restaurant in an elegant setting. Don't miss the opportunity to taste Chilean wines and pisco sour at the hotel bar.

Book now for an unforgettable stay at Wyndham Santiago Pettra, the perfect retreat at the foot of the Andes.

Important information:

All international and local guests will be applied the 19% tax of NO-SHOW charges.

LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%
To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).
This additional fee (IVA) is not included in the hotel rates and must be paid seperately.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
Parking is subject to availability due to limited spaces.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 13 years old to 17 years old stay for US$10 per person per night when using an existing bed.
    People no matter the age stay for US$50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 2949 reviews
Cleanliness: 8.18
Service: 8.95
Location: 9.19
Room Quality: 8.64
Amenities: 8.47
Value for Money: 8.43
Food and Beverage: 8.18
Overall Experience: 8.75
M
Marcelo Andres family_with_children cl
10
Pros:

Excelente ubicación frente al mall

Cons:

Cómodo

2026-07-26 via Nuitee
R
Renato family_with_children br
10
2026-07-25 via Nuitee
G
Gilberto family_with_children br
10
2026-07-25 via Nuitee
Y
Yair couple cl
9
Recomendable
Pros:

Muy bien ubicado

Cons:

Todo bien

2026-07-24 via Nuitee
L
Leandro family_with_children ar
9
Buena elección para una estadía en Santiago
Pros:

Muy lindo hotel, 2da vez que me hospedo. Me gusta la zona, está muy bien ubicado tanto para ir a la nieve como para los distintos puntos de Santiago (a 20 minutos de las condes).
El desayuno es muy bueno y variado, la atención del personal fue excelente.
Cruzando la calle tenés un Shopping muy lindo y con muchas marcas y comercios

Cons:

Algo blandos los colchones

2026-07-24 via Nuitee
M
María Augusta Gomezcoello solo_traveller ec
10
Pros:

La ubicación y las instalaciones

2026-07-23 via Nuitee
Q
Queirolo Catalán couple cl
9
De las mejores habitaciones que he estado en mi vida. IMPERDIBLE
Pros:

El espacio de la habitación. Moderna pero acogedora. Tamaño de la habitación extraordinario.
Tele gigante. La cama fabulosa. Fue perfecto, volvería 100 veces.

Cons:

Tengo un solo comentario. He ido a varios hoteles a lo largo de mi vida, de todos los precios y presupuestos. Nunca me había pasado que no hubiese un sandwich, o papas fritas, o alguna opción más relajada para comer (un club sandwich por ejemplo). En un ambiente más lúdico con la pareja no nos pareció apropiada la alternativa de sólo platos franceses, muy pesados y sofisticados.

2026-07-22 via Nuitee
F
Fabiana solo_traveller br
10
2026-07-22 via Nuitee
P
Paula family_with_children cl
9
Excelente hotel y personal muy atento
Pros:

Siempre nos quedamos en este hotel con mi marido y mis hijos porque tiene buenas instalaciones, es tranquilo el lugar y por la excelente atención del personal

Cons:

Que subió el precio

2026-07-22 via Nuitee
A
Allan family_with_children br
6
2026-07-22 via Nuitee
I
Ines family_with_children ar
7
LINDOS DIAS
Pros:

El desayuno muy bueno.-

Cons:

La pileta estaba FRIA, no estaba a temperatura de pileta de invierno.- No era para meterse.-

2026-07-21 via Nuitee
G
Giselle family_with_children cl
9
Ideal para disfrutar del shopping
Pros:

Me encanta ir por la ubicación

Cons:

Las camas bastante duras, y la piscina climatizada no estaba agradable estaba muy fría

2026-07-21 via Nuitee
V
VicLopez family_with_children cl
10
2026-07-20 via Nuitee
P
Patrice family_with_children br
9
2026-07-20 via Nuitee
T
Torlaschi couple cl
10
Muy bien
Pros:

El restaurant de noche no tenia mucho personal, debio ser la lluvua pero eso no se puede hacer.

2026-07-19 via Nuitee
J
Jorge Eduardo family_with_children cl
8
2026-07-19 via Nuitee
C
Constanza Valentina family_with_children cl
8
Unos días de descanso
Pros:

Todo excelente, siempre nos quedamos con mis hijas

Cons:

Estos días estuvieron sin servicio telefónico

2026-07-19 via Nuitee
D
Danilo family_with_children cl
7
Cumple, pero precio calidad un poco alto
Pros:

El personal es realmente amable. Se agradece mucho la cortesía y la atención. El estacionamiento amplio. El desayuno buffet estaba bien. La ubicación es buenísima.

Cons:

Las instalaciones no son tan cómodas. La habitación que nos tocó tenía varias lámparas, que se prendían directamente en la lámpara. Por lo tanto para iluminar la habitación debía hacer el recorrido por las lámparas. La habitación no es chica, pero tampoco amplia. Los muebles relativamente viejos y pseudo rotos (escritorio notoriamente desbalanceado, y mesa de maleta semi despegada de pared).

2026-07-18 via Nuitee
M
Matias couple cl
8
2026-07-18 via Nuitee
L
Luciane family_with_children br
10
2026-07-18 via Nuitee