Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise from other guests
Bad smell in some rooms

Categories

Cleanliness
8.51
Multiple reviews noted cleanliness was generally good, but one review mentioned a bad smell impacting their stay.
Service
9.48
Numerous reviews praised the friendly and helpful staff.
Location
9.52
The location is frequently described as super convenient and right in the middle of Nelson.
Room Quality
8.47
Some reports of outdated rooms and issues with noise from other guests, but generally spacious and clean.
Amenities
9
Amenities like WiFi and kitchen facilities received positive mentions.
Value for Money
8.46
General consensus that the price is decent for the facilities, though some felt it wasn't worth it due to issues.
Food and Beverage
8.01
Some reviews indicated the restaurant was mediocre with limited options.
Overall Experience
8.98
Overall experience was positive, despite some significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:18

Property Description

Luxurious Accommodation

The Hotel Nelson offers 76 studios and spacious apartments, each equipped with modern amenities including flat-screen TVs, refrigerators, and tea/coffee facilities. Some apartments even feature fully equipped kitchens and spa baths for ultimate relaxation.

Dining Excellence

Flames on 40 Restaurant & Bar serves up delicious modern New Zealand cuisine using locally sourced produce. Guests can enjoy breakfast and dinner daily, with the option of convenient room service available for a relaxing dining experience.

Prime Location

Conveniently located in Nelson City Centre, our 4-star Qualmark rated property is within walking distance of popular attractions such as Nelson Saturday Market and Tahunanui Beach. Explore the vibrant city and nearby landmarks during your stay at The Hotel Nelson.

Book your stay now and experience the perfect blend of luxury, convenience, and top-notch service!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that there is a 2.5% charge when you pay with Visa and master Card, and 4% for American Express. If you do not have a credit card as security against the room a $200 bond will be required.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NSN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for NZD 20 per person per night when using an available cot.
    People no matter the age stay for NZD 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2584 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.98
B
Bailey • couple • nz
9
Pros:

Value for money pleasant staff clean and tidy

Cons:

Tv wasn't set up correctly limited to a few sky channels would've been nice to have free to air

2026-06-17 • via Nuitee
J
jamie • solo_traveller • au
9
2026-06-15 • via Nuitee
G
glenda • family_with_children • nz
6
2026-06-13 • via Nuitee
Z
Zayne • couple • nz
7
2026-06-13 • via Nuitee
K
Kevin • couple • nz
8
All in all value for money and comfortable would stay again.
Pros:

Location was good handy to hospital I had an operation had to be at hospital for 7.30 am Idealy situated.

Cons:

People screaming outside the room two nights.

2026-06-12 • via Nuitee
A
Alana • solo_traveller • nz
7
2026-06-11 • via Nuitee
Y
Yvette & Philip • solo_traveller • nz
8
Pros:

Lining the rubbish bins with a bag, especially in kitchen would be healthier for the cleaning staff.

Cons:

A little bit of mould on ceiling in the shower, everywhere else is spotless

2026-06-09 • via Nuitee
D
Dominika • solo_traveller • pl
10
Pros:

Piękny pokój z balkonem. Miły personel, bardzo dobry standard, czysto, wygodne łóżka.
Wygodny parking.

Cons:

Brak

2026-06-08 • via Nuitee
H
Hannah • solo_traveller • gb
10
2026-06-07 • via Nuitee
A
Amrit Pal • family_with_children • nz
8
2026-06-06 • via Nuitee
J
Jayden • extended_group • nz
10
2026-06-04 • via Nuitee
M
Marion • family_with_children • nz
10
We had a wonderful 3 days of a family gathering
Pros:

Plenty of room for our whole family. 4 units, 1 unit per family, 18 of us altogether. The pool was a great hit with all the kids, cousins getting together.

2026-06-03 • via Nuitee
N
Nikki • solo_traveller • nz
10
2026-06-02 • via Nuitee
C
Charlene Kolders • solo_traveller • nz
8
2026-06-02 • via Nuitee
M
Martin • solo_traveller • nz
9
One night in Nelson
Pros:

Good friendly service thank you hotel Nelson. Thanks for the room upgrade.

Cons:

The restaurant was closed But not to worry.

2026-06-02 • via Nuitee
N
Nick • family_with_children • nz
8
2026-06-01 • via Nuitee
A
Ali • couple • nz
9
Overall the stay was great
Pros:

Our stay was very pleasant. Great check in. The receptionist was very friendly and helpful. Overall a great stay.

Cons:

Everything was awesome

2026-06-01 • via Nuitee
L
Lavemaau • extended_group • nz
10
Everything and anything was incredible,so good job hotel nelson
Pros:

Everything

Cons:

Anything

2026-05-31 • via Nuitee
C
Claire • solo_traveller • nz
8
2026-05-31 • via Nuitee
M
Matt • solo_traveller • nz
10
Pros:

Modern clean complex. Room was clean and warm, and short 10 min walk to town.

Cons:

Nothing, room met my expectations.

2026-05-31 • via Nuitee