Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noise from other guests
Bad smell in some rooms

Categories

Cleanliness
8.51
Multiple reviews noted cleanliness was generally good, but one review mentioned a bad smell impacting their stay.
Service
9.48
Numerous reviews praised the friendly and helpful staff.
Location
9.52
The location is frequently described as super convenient and right in the middle of Nelson.
Room Quality
8.47
Some reports of outdated rooms and issues with noise from other guests, but generally spacious and clean.
Amenities
9
Amenities like WiFi and kitchen facilities received positive mentions.
Value for Money
8.46
General consensus that the price is decent for the facilities, though some felt it wasn't worth it due to issues.
Food and Beverage
8.01
Some reviews indicated the restaurant was mediocre with limited options.
Overall Experience
8.98
Overall experience was positive, despite some significant downsides.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 20:18

Property Description

Luxurious Accommodation

The Hotel Nelson offers 76 studios and spacious apartments, each equipped with modern amenities including flat-screen TVs, refrigerators, and tea/coffee facilities. Some apartments even feature fully equipped kitchens and spa baths for ultimate relaxation.

Dining Excellence

Flames on 40 Restaurant & Bar serves up delicious modern New Zealand cuisine using locally sourced produce. Guests can enjoy breakfast and dinner daily, with the option of convenient room service available for a relaxing dining experience.

Prime Location

Conveniently located in Nelson City Centre, our 4-star Qualmark rated property is within walking distance of popular attractions such as Nelson Saturday Market and Tahunanui Beach. Explore the vibrant city and nearby landmarks during your stay at The Hotel Nelson.

Book your stay now and experience the perfect blend of luxury, convenience, and top-notch service!

Important information:

You must show a valid photo ID and credit card upon check-in.

Please note that there is a 2.5% charge when you pay with Visa and master Card, and 4% for American Express. If you do not have a credit card as security against the room a $200 bond will be required.

Please note for bookings of 4 or more rooms, different policies and procedures may apply. For further information please contact the property in advance, using the contact details found on the booking confirmation.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NSN

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.8
Based on 2666 reviews
Cleanliness: 8.51
Service: 9.48
Location: 9.52
Room Quality: 8.47
Amenities: 9
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.98
M
Moa • couple • nz
10
Pros:

Was good

Cons:

Nothing

2026-09-18 • via Nuitee
P
Prendergast • family_with_children • nz
8
2026-09-18 • via Nuitee
C
Chris • couple • nz
4
average
Pros:

The beds were comfy and the kitchen had a large fridge/freezer and a cook top

Cons:

Staff were disinterested in welcoming us at check in, no smiles, no welcoming words. Didn't ask after our stay when we checked out. We booked the room because it had a cook top as we were there for 3 nights. There was a sign saying if you set the fire alarm off there would be a $300 reset fee. There was no rangehood or ventilator over the oven if we wanted to cook. There was a smoke detector right above the cooktop so any heat or steam would have set it off. There was however a window we could open, but we could only open about 5cm as it hit a pole outside. So we didn't cook. Very disappointing as it was the reason we paid extra for the larger room so we could have the separate kitchen and cook. We could hear the person in the room next door, through the wall snoring very loudly all night. The shower was a complicated set up that required the hotel to blu-tac instructions on how to use it. The shower was over a bath. The shower curtain came just to the top of the bath so the bathroom floor was flooded each time a shower was had. The third day there the water in the shower was either freezing or boiling so we didn't shower.

2026-09-17 • via Nuitee
T
Tanya • couple • nz
10
Clean, spacious and comfy
Pros:

Convenient, spacious and comfy beds. Very clean and staff were helpful. Restaurant had lovely food. Our ‘go to’ when staying in Nelson

2026-09-17 • via Nuitee
J
Jason • family_with_children • nz
9
Helpful staff
Pros:

Clean and comfy, staff assisted us well.

Cons:

Laundry closes at 8pm

2026-09-16 • via Nuitee
D
Dianne • extended_group • au
8
Pros:

Plenty of room

2026-09-15 • via Nuitee
K
Kim • couple • nz
10
2026-09-14 • via Nuitee
C
Charlie X • solo_traveller • au
10
2026-09-13 • via Nuitee
K
King • solo_traveller • nz
7
Pros:

Location and price

Cons:

Nothing all perfect

2026-09-13 • via Nuitee
K
Keri • couple • nz
10
2026-09-11 • via Nuitee
K
Keri • couple • nz
10
2026-09-11 • via Nuitee
K
Keri • couple • nz
10
2026-09-11 • via Nuitee
R
Rob • couple • nz
10
2026-09-11 • via Nuitee
K
Keri • couple • nz
10
2026-09-11 • via Nuitee
S
Stewart • solo_traveller • nz
9
2026-09-09 • via Nuitee
J
James Morrison • family_with_children • au
8
2026-09-08 • via Nuitee
D
Dennis • solo_traveller • nz
8
Pros:

Area.

Cons:

Where the room was located.TV needed tuning.

2026-09-07 • via Nuitee
M
Michelle • extended_group • nz
9
Excellent Facilities for Groups
Pros:

Our stay was excellent. We were a sports group of 13 staying across five rooms, and the hotel was perfect for our needs.

The rooms were spacious, clean and well equipped, with full kitchens which made things so much easier for our group. The facilities were exactly what we needed, and the staff were incredibly helpful and friendly throughout our stay.

Despite there being several other large groups staying at the hotel, it was surprisingly quiet, which was fantastic after busy days at our tournament.

The location was also excellent, with everything we needed within close proximity. Overall, we couldn’t have asked for a better place to stay and would happily return. Highly recommended for groups.

Cons:

We had no issues

2026-09-05 • via Nuitee
R
Rachael • family_with_children • nz
9
Pros:

Was very clean, great location, walking distance into town.

2026-09-04 • via Nuitee
C
Carol • solo_traveller • nz
9
Impressed
Pros:

After reading some terrible reviews, I was a bit concerned....
But, pleasantly surprised!
Lovely room.
Everything you need.
After obviously being renovated... double glazed very quite.

Very impressed !!

Cons:

All gd.

2026-09-04 • via Nuitee