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Facilities
Property facilities
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Parking
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Non-smoking rooms
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Air conditioning
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Restaurant
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Room service
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Family rooms
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Pets allowed
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Ironing service
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Massage services
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Non-smoking throughout
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Private check-in/check-out
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Concierge service
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Wheelchair accessible
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Emergency cord in bathroom
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Visual aids: Braille
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Staff adhere to local safety protocols
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Food delivered to guest room
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Access to health care professionals
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Screens / Barriers between staff and guests for safety
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Face masks for guests available
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Delivered food - securely covered
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Mobile app for room service
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Supervised childcare/activities
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Front desk (limited hours)
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Free wired internet
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Self parking (surcharge)
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Internet access
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Housekeeping on request
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Reception hall
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Garage
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Bulk dispenser for toiletries
Review Highlights
Categories
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Property Description
Luxurious Accommodation
NH Collection Firenze Porta Rossa, a 5-star hotel near Ponte Vecchio, offers elegantly decorated rooms with modern amenities and free Wi-Fi. Some rooms even boast original frescoes, adding a touch of history to your stay.
Convenient Facilities
Each room at this hotel includes air conditioning, a minibar, and a private bathroom for your comfort. Need to look sharp? Ironing facilities are just a request away.
Delightful Dining Experience
Start your day with a sumptuous buffet breakfast in the elegant dining room, setting the perfect tone for exploring Florence's nearby attractions.
Book your stay at NH Collection Firenze Porta Rossa for a luxurious and convenient experience in the heart of Florence.
The name on the credit card used for the booking should correspond to the guest staying at the property.
Please note that pets are allowed upon request and subject to approval. Dogs and cats are allowed, max. weight 25kg. A charge of 35 € per pet, per night will be applied (max. 2 pets per room). Guide dogs free of charge.
A deposit may be required at the property.
Property Policies
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Internet
WiFi is available in all areas and is free of charge.
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Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
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Pets
Pets are allowed. Charges may be applicable.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 2 years old stay for free when using an available cot.
People no matter the age stay for € 30 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay. -
Parking
Private parking is possible at a location nearby (reservation is not needed) and costs EUR 45 per day.
Location
Guest Reviews
Location and service!
Hotel lindo, confortável e equipe muito atenciosa.
Localização e conforto.
very good location
excellent breakfast
Good location for seeing tourist attractions in Florence and handy for the train station
Felt very impersonal - we stayed here for the last night of our honeymoon and everywhere else we’d stayed in Tuscany had made a real effort to make it special, it wasn’t even mentioned at this hotel which felt like a disappointing end to our trip. It was also incredibly noisy - we could hear the street outside all night so made it difficult to sleep and also could hear other guests in the corridors of the hotel. I never normally write reviews but came away feeling disappointed especially for the price so had I read something similar I wouldn’t have booked!
Good location and beautiful lobby. The staff at reception and at the door were excellent and the highlight of the stay. Loved the turn down service. Loved the staff uniforms and it really gave an Italian feel. Good blackout windows and good air conditioning needed in the heat.
I think I felt from the photos that the hotel looked newer than it was. But you can clearly see it’s a renovation on top of an older hotel. It was still nice enough but the pictures created an expectation that wasn’t met. I was also disappointed in the bathroom size for a junior suite - it was cramped and a bit dark. On the first day we got there we had some stains on the towels but they were clean after that. The charging points at both our bed sides didn’t work which was super annoying when you are relying on your phone for site seeing. The staff at breakfast could have been a bit more proactive. At times we were sat with empty plates or needed new cutlery and you could just see staff chatting amongst themselves. Would have been nice for an à la carte breakfast options and fresh squeezed juices which would be my expectation from a five star hotel at this price. Breakfast was nice enough but had a bit of a mass produced vibe.
EVERY THING WAS PERFECT, NOTHING TO TELL MORE
The location of the hotel is phenomenal.
Breakfast quite solid for the money.
The towels are incredibly soft.
Huge amount of mosquitoes in the room. The room doesn't have insect netting on the windows so I wouldn't recommend keeping the windows open to avoid chasing them instead of sleeping.
The location was perfect in the center of everything but not on the busiest street. The rooms were huge and well decorated. The staff was so friendly. The ice machine in the common areas was a lovely plus.
Hotel has a creat location, walkable to all the touristy spots, museums, shops and restaurants. The overall property is nice, nice decor. Some of the rooms are spacious, some are not. My shower… terrible, every time I took a shower I ended up doing a mess and needing a big towel to dry the floor. The hotel is nice, but something is missing to make it special. Options at the breakfast are limited.
Perfect location and the staff were friendly and helpful 👌🏻
The Location: Absolutely excellent and perfect for exploring Florence.
The Service: The staff were incredibly lovely, welcoming, and provided great service from the moment we arrived.
The Room Condition: The room felt very basic, old, and is in need of renovation.
The Noise: The insulation is awfully poor. We could hear everything from both the street traffic and inside the hotel corridors.
The Value: At £625 for the night, it simply did not feel worth the price given the state of the room.
Hotel and staff are absolutely lovely. Hotel is beautiful & historic & centrally located. Rooms are very clean. There is a bit of street noise but we could sleep nonetheless. This was recommended by one of our friends & recommend highly to others.
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